Forest River Shasta Complaints (2015)

46 consumer complaints on file.

#10716729May 15, 2015
VISIBILITY/WIPER
TWO WINDOWS HAVE FAILED ON THIS BRAND NEW CAMPER DUE TO ADHESIVE FAILURE REQUIRING THAT THE ENTIRE WINDOW ASSEMBLIES BE REPLACED. HEHR IS THE MANUFACTURER WHO IS BEING BLAMED BUT FOREST RIVER INSTALLED THE WINDOWS AND SHOULD BE ENGAGING IN SOME LEVEL OF QUALITY CONTROL. IF THIS SHOULD HAPPEN AT HIGHWAY SPEEDS THE POTENTIAL IS THERE FOR MULTIPLE CAR WRECKS SHOULD THE WINDOW FALL ONTO ANOTHER CAR TRAVELLING BEHIND THE CAMPER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716758May 15, 2015
SUSPENSION
THIS COMPLAINT CONCERNS THE 2015 SHASTA AIRFLYTE 1961 REISSUE TRAVEL TRAILER. AFTER INSPECTION BY A LOCAL REPAIR SHOP, IT WAS NOTED THE LEAF SPRINGS SUPPLIED BY THE MANUFACTURER 1) WERE NOT ADEQUATE TO SUPPORT THE GROSS VEHICLE WEIGHT, 2) WERE OF INFERIOR QUALITY AND 3) HAD ALREADY FLATTENED OUT AFTER LESS THAN 1000 MILES OF TOWING. AS A RESULT OF THESE DEFICIENCIES, THE TIRES ON THIS SINGLE AXLE TRAILER MADE CONTACT WITH THE WHEEL WELLS, CAUSING DAMAGE TO BOTH THE CHASSIS AND THE TIRES, PUTTING THE CONSUMER IN DANGER OF SUFFERING A BLOWOUT. THE MANUFACTURER HAS RECOMMENDED A FIX INVOLVING LONGER SHACKLES WHICH INCREASES TIRE CLEARANCE BY LESS THAN 1.5 INCHES, NOT ENOUGH TO REMOVE THE DANGER. THERE ARE 1941 UNITS SIMILARLY AFFECTED BY THIS DESIGN FLAW, EACH ONE A POTENTIAL HAZARD TO OWNERS AND OTHER MOTORISTS. SUGGEST SHASTA BE FORCED TO RECALL ALL UNITS AND REPLACE LEAF SPRINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716759May 15, 2015
WHEELS
THIS COMPLAINT CONCERNS THE 2015 SHASTA AIRFLYTE 1961 REISSUE TRAVEL TRAILER. THE MANUFACTURER SUPPLIED AUTO PASSENGER TIRES (COKER CLASSIC, P225/75R15) WITH THIS TRAVEL TRAILER, NOT STURDIER, MORE APPROPRIATE "TRAILER TIRES." WHILE THE SUPPLIED TIRES ARE ADEQUATE TO SUPPORT THE GROSS VEHICLE WEIGHT, THEY ARE NOT DESIGNED FOR THE STRESSES ASSOCIATED WITH TOWING AND ARE LIKELY TO FAIL IN TIME. IN ADDITION, THE TRAVEL TRAILER INCLUDES INSTRUCTION TO INFLATE THE TIRES TO 65 PSI, WHILE THE INFORMATION ON THE TIRES INDICATES 35 PSI AS THE MAXIMUM ALLOWED INFLATION. NUMEROUS TIRE EXPERTS WERE CONSULTED AND ALL RECOMMENDED THE MANUFACTURER SHOULD ISSUE A RECALL ON THIS PARTICULAR UNIT AND REPLACE SUPPLIED TIRES WITH ADEQUATE TRAILER TIRES. SEVERAL STATED THEY WERE PROHIBITED FROM INSTALLING AUTO PASSENGER TIRES ON TRAVEL TRAILERS, EITHER BY COMPANY POLICY OR STATE/LOCAL LAWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716584May 14, 2015
UNKNOWN OR OTHER
BACK WINDOW FELL OFF CAMPER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716585May 14, 2015
WHEELS
BOTH WHEELS ARE TOO CLOSE TO WHEEL WELL CAUSING RUBBING. ALSO FEEL ADEQUATE TRAILER TIRES SHOULD HAVE BEEN INSTALLED RATHER THAN PASSENGER TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715617May 11, 2015
SUSPENSION, STRUCTURE, TIRES, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2015 FOREST RIVER SHASTA. THE CONTACT OBSERVED THAT THE SUSPENSION OF THE VEHICLE WAS LOW, WHICH RESULTED IN THE VEHICLE BEING LESS THAN AN INCH FROM BOTH OF THE SIDE TIRES. THE FAILURE RECURRED CONTINUOUSLY. THE RV WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A SHACKLE INSTALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84. THE CONSUMER STATED THE TIRES WERE UNSAFE AFTER LITTLE USE DUE TO THE SIDE OR TOP RUBBING ON THE COACH. THE DOOR LOCKS FAILED AND AS A RESULT, THE CONSUMER AND HER CHILDREN WERE LOCKED INSIDE. UPDATED 09/09/15. *JB THE GLUE ON THE WINDOWS FAILED AND THE GLASS BECAME LOOSE FROM THE FRAME. UPDATED 10/07/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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