Ford Transit Service Bulletins (2020)

179 manufacturer communications on file.

• October 27, 2020•Document ID: 10181938

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  SSM 49285

  Date Added:

  November 4, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Transit vehicles equipped with a 3.5L Duratec and built on or before 22-Sep-2020 may exhibit an illuminated malfunction indicator lamp with any combination of the following diagnostic trouble codes (DTCs): P02EE, P02EF, P02F0, P02F1, P02F2, and/or P02F3. This may be due to the PCM strategy. Perform a keep alive memory (KAM) reset prior any diagnostics or repairs. The KAM reset clears the KAM to a default setting rather than zero. For claiming, use causal part 12A650 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (1)

  2020 Ford Transit
  Associated Documents

  • DownloadMC-10181938-0001.pdf↗
• October 26, 2020•Document ID: 10181913

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SSM 49284

  Date Added:

  November 4, 2020

  Manufacturer:

  FORD

  Summary

  Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code. If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.

  Associated Products (71)

  2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ+ 51 more
  Associated Documents

  • DownloadMC-10181913-0001.pdf↗
• October 26, 2020•Document ID: 10181912

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  SSM 49283

  Date Added:

  November 4, 2020

  Manufacturer:

  LINCOLN

  Summary

  Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect feature in the application due to being a fleet vehicle. Replacing the TCU will not resolve this condition. Engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.

  Associated Products (19)

  2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator
  Associated Documents

  • DownloadMC-10181912-0001.pdf↗
• October 14, 2020•Document ID: 10181914

  Service Bulletin/Repair Instructions
  EQUIPMENT; POWER TRAIN

  Mfr Comm. #:

  TSB 20-2214

  Date Added:

  November 5, 2020

  Manufacturer:

  FORD

  Summary

  Some 2015-2020 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (SRW) and a U-joint at the transmission flange and rear driveshaft may experience a boom/hum/moan noise or vibration from the rear while driving. This noise or vibration is most prevalent at highway speeds (112-121 km/h 70-75 mph for 4.10 axle ratio, 121-128 km/h75-80 mph for 3.73 axle ratio, and 136-145 km/h 85-90 mph for 3.31 axle ratio) and may also be present to a lesser degree at roughly half of those speeds. This may be due to a 2nd order driveline frequency transmitted through the rear drive shaft, rear axle and into the body through the leaf springs. To correct the condition, follow the Service Procedure to install a driveshaft torsional damper.

  Associated Products (6)

  2020 Ford Transit2019 Ford Transit2018 Ford Transit2017 Ford Transit2016 Ford Transit2015 Ford Transit
  Associated Documents

  • DownloadMC-10181914-0001.pdf↗
• October 9, 2020•Document ID: 10181987

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE; POWER TRAIN

  Mfr Comm. #:

  20B35

  Date Added:

  November 4, 2020

  Manufacturer:

  FORD

  Summary

  Some of the affected all-wheel driver (AWD) vehicles were assembled with mismatched front to rear final drive gear ratios. AWD vehicles with mismatched gear ratios may exhibit front end shudder upon acceleration and/or the Traction Control System (TCS) may activate. If the TCS activates, an icon on the cluster advising the driver that the TCS is active may illuminate, leading to engine torque reduction to slow the vehicle. The transfer case clutch will continue to wear until AWD function becomes unavailable. Some of the affected rear wheel drive (RWD) vehicles were assembled with incorrect rear final drive gear ratios. Drive characteristics are not noticeably changed.

  Associated Products (1)

  2020 Ford Transit
  Associated Documents

  • DownloadMC-10181987-0001.pdf↗
• October 7, 2020•Document ID: 10181905

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  SSM 49242

  Date Added:

  November 4, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Transit vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with all of the following diagnostic trouble codes (DTCs) stored in the powertrain control module (PCM): P2804, P2803, P0713, P0710, P0709, and P0708. This article only applies if all of these DTCs are present. Prior to any diagnosis, inspect connectors C1551, C1280, C1281, and C1520 for partial connections, damage, or pushed out pins and repair as necessary. If a fault is not identified during the inspections of the connectors, continue diagnosis using the appropriate WSM Sections.

  Associated Products (1)

  2020 Ford Transit
  Associated Documents

  • DownloadMC-10181905-0001.pdf↗
• September 30, 2020•Document ID: 10180681

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  TSB 20-2341

  Date Added:

  October 5, 2020

  Manufacturer:

  FORD

  Summary

  Some 2015-2020 Transit high roof bus/passenger wagon vehicles may experience a loose or unseated headliner at the C and/or C 1/2 pillar(s) causing visible gaps. This may be due to a lack of retention capability of the headliner locator tabs to the pillar block pins. To correct the condition, install repair coupons to the headliner and replace the headliner air conditioning (A/C) vent foam gaskets.

  Associated Products (6)

  2020 Ford Transit2019 Ford Transit2018 Ford Transit2017 Ford Transit2016 Ford Transit2015 Ford Transit
  Associated Documents

  • DownloadMC-10180681-0001.pdf↗
• September 25, 2020•Document ID: 10180428

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM 49210

  Date Added:

  October 6, 2020

  Manufacturer:

  FORD

  Summary

  Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (150)

  2020 Ford Edge2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Navigator2019 Ford Edge2019 Ford Escape2019 Ford Expedition2019 Ford Explorer2019 Ford F-150+ 130 more
  Associated Documents

  • DownloadMC-10180428-0001.pdf↗
• September 17, 2020•Document ID: 10180375

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  20B21-S1

  Date Added:

  October 1, 2020

  Manufacturer:

  FORD

  Summary

  Certain 2020 Model Year Transit vehicles with 3.5L engines and F-150 / Police Interceptor Utility vehicles with 3.3L engines - Cylinder Head Replacement

  Associated Products (3)

  2020 Ford Explorer2020 Ford F-1502020 Ford Transit
  Associated Documents

  • DownloadMC-10180375-0001.pdf↗
• September 7, 2020•Document ID: 10180389

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  SSM 49167

  Date Added:

  October 6, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Transit vehicles may exhibit an open master fuse in the high current battery junction box. The master fuses are now available as a separate service part and can be replaced without replacing the high current battery junction box or wiring harness. Tighten M8 nuts to 12 +/- 1.8 Nm (106 +/- 16 lb-in). Tighten M5 nuts to 5.4 +/- .9 Nm (48 +/- 8 lb-in).

  Associated Products (1)

  2020 Ford Transit
  Associated Documents

  • DownloadMC-10180389-0001.pdf↗
• August 26, 2020•Document ID: 10179184

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT; EQUIPMENT

  Mfr Comm. #:

  SSM 49129

  Date Added:

  September 2, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Transit vehicles built on or before 12-Feb-2020 may exhibit a transmission fluid leak at the transmission fluid cooler. When replacing the transmission fluid cooler, also replace the transmission fluid cooler bracket. Perform the adjustment procedure when reattaching the selector lever cable. Refer to Workshop Manual (WSM), Section 307-05. Clear the transmission adaptive tables and perform an Adaptive Learning Drive Cycle using the appropriate scan tool. Refer to WSM, Section 307-01. Advise the customer that this vehicle is equipped with an adaptive transmission shift strategy. When the adaptive strategy is reset, the computer will begin a relearning process. This process may result in firmer than normal upshifts and downshifts for several days and will improve over time.

  Associated Products (1)

  2020 Ford Transit
  Associated Documents

  • DownloadMC-10179184-0001.pdf↗
• August 12, 2020•Document ID: 10179344

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE; EQUIPMENT

  Mfr Comm. #:

  SSM 49085

  Date Added:

  September 4, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various FordPass/LincolnWay App command/control concerns. To correct these conditions, ensure that customer connectivity settings (CCS) are turned on in the SYNC system. If the concerns persist after CCS is turned on, turn CCS OFF, perform an ignition cycle, and turn CCS settings back on. After any CCS changes, force-close and relaunch the FordPass/ LincolnWay app on the customers phone. Once CCS is turned on, program the TCU to the latest IDS/FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.

  Associated Products (20)

  2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator
  Associated Documents

  • DownloadMC-10179344-0001.pdf↗
• July 29, 2020•Document ID: 10177878

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  SSM 49033

  Date Added:

  August 4, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 F150/Nautilus/Expedition/Transit/Edge/Escape/Mustang vehicles built on or before 21-Jun-2020 may exhibit various front and/or rear parking aid camera concerns such as poor image quality, flickering and/or completely inoperative. If a vehicle exhibits this condition, replace the affected camera(s). Refer to Workshop Manual (WSM), Section 41313. For claiming, use causal part 19G490 and any applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (7)

  2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford F-1502020 Ford Mustang2020 Ford Transit2020 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10177878-0001.pdf↗
• July 20, 2020•Document ID: 10178056

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  20B31

  Date Added:

  August 6, 2020

  Manufacturer:

  FORD

  Summary

  In all of the affected vehicles, the Standard Battery Guard (SBG) feature, typically used by specific third-party converters and upfitters, may not remain active for the period of time specified in the Ford Body & Equipment Mounting Manual (BEMM) after the vehicle is turned off. The SBG feature is used to control accessory power to peripheral devices connected to the vehicle power supply by utilizing the auxiliary fuse panel. For dual-battery equipped vehicles, the SBG can also control accessory power for the Customer Connection Point 2 (CCP2). The SBG feature may timeout prematurely and shut off vehicle accessory power to non-Ford connected peripheral devices at around 15 to 20 minutes rather than the full SBG timeout of 30 minutes on single battery equipped vehicles and 75 minutes on dual-battery equipped vehicles.

  Associated Products (1)

  2020 Ford Transit
  Associated Documents

  • DownloadMC-10178056-0001.pdf↗
• July 8, 2020•Document ID: 10177861

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  TSB 20-2226

  Date Added:

  August 6, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Transit vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement into drive with or without an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0772 and/or P2704 in the powertrain control module (PCM). This may be due to sticking valves in the main control valve body. Most vehicles will improve and no longer exhibit the condition after the first 8,000 Km (5,000 Mi) of driving. To correct the condition, follow the Service Procedure steps to perform the transmission accelerated main control break-in routine and/or replace the main control valve body.

  Associated Products (1)

  2020 Ford Transit
  Associated Documents

  • DownloadMC-10177861-0001.pdf↗
• June 30, 2020•Document ID: 10177120

  Service Bulletin/Repair Instructions
  LANE DEPARTURE

  Mfr Comm. #:

  SSM 48959

  Date Added:

  July 8, 2020

  Manufacturer:

  FORD

  Summary

  2020 Transit, F-Super Duty, F-53 Motorhome/F-59 Commercial, 2021 F-650/F-750/E-series incomplete, chassis Cab, cutaway and stripped chassis vehicles equipped with a lane keeping or departure system are not calibrated from the factory to support final modifications. The final stage manufacturer is responsible for verifying that the lane keeping or departure system camera sensor is properly calibrated within Ford specifications once vehicles are completed. Calibrating the lane keeping or departure system utilizes the Ford scan tool to calibrate the front view camera. Refer to Workshop Manual (WSM) section 419-07. Do not submit a claim for this condition.

  Associated Products (7)

  2021 Ford F-6502021 Ford F-7502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Transit
  Associated Documents

  • DownloadMC-10177120-0001.pdf↗
• June 29, 2020•Document ID: 10176954

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; LANE DEPARTURE

  Mfr Comm. #:

  SSM 48954

  Date Added:

  July 7, 2020

  Manufacturer:

  FORD

  Summary

  2020 Transit, F-Super Duty, F-53 Motorhome/F-59 Commercial, 2021 F-650/F-750/E-series incomplete, chassis Cab, cutaway and stripped chassis vehicles equipped with a lane keeping or departure system are not calibrated from the factory to support final modifications. The final stage manufacturer is responsible for verifying that the lane keeping or departure system camera sensor is properly calibrated within Ford specifications once vehicles are completed. Calibrating the lane keeping or departure system utilizes the Ford FDRS scan tool to calibrate the front view camera. Refer to Workshop Manual (WSM) section 419-07. Do not submit a claim for this condition.

  Associated Products (7)

  2021 Ford F-6502021 Ford F-7502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Transit
  Associated Documents

  • DownloadMC-10176954-0001.pdf↗
• June 22, 2020•Document ID: 10177034

  Service Bulletin/Repair Instructions
  LANE DEPARTURE

  Mfr Comm. #:

  SSM 48915

  Date Added:

  July 7, 2020

  Manufacturer:

  FORD

  Summary

  2020 Transit, F-Super Duty, F-53 Motorhome/F-59 Commercial, 2021 F-650/F-750/E-series incomplete, chassis Cab, cutaway and stripped chassis vehicles equipped with a lane keeping or departure system are not calibrated from the factory to support final modifications. The final stage manufacturer is responsible for verifying that the lane keeping or departure system camera sensor is properly calibrated within Ford specifications once vehicles are completed. Calibrating the lane keeping or departure system utilizes the Ford FDRS scan tool to calibrate the front view camera. Refer to Workshop Manual (WSM) section 419-01. Do not submit a claim for this condition.

  Associated Products (11)

  2021 Ford E-1502021 Ford E-2502021 Ford E-3502021 Ford E-4502021 Ford F-6502021 Ford F-7502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Transit
  Associated Documents

  • DownloadMC-10177034-0001.pdf↗
• June 18, 2020•Document ID: 10177036

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SSM 48913

  Date Added:

  July 7, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Transit vehicles equipped with a 10R80 automatic transmission and under 8,000 Km (5,000 mi) may exhibit a harsh engagement into DRIVE and/or REVERSE with or without an illuminated malfunction indicator lamp (MIL). This may be due to sticking main control valves. A new Ford Diagnosis and Repair System (FDRS) Transmission Accelerated Main Control Break-In routine has been developed to aid in freeing up sticking main control valves. This routine has been added to the Workshop Manual (WSM), Section 307-01.

  Associated Products (1)

  2020 Ford Transit
  Associated Documents

  • DownloadMC-10177036-0001.pdf↗
• June 17, 2020•Document ID: 10177042

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  SSM 48908

  Date Added:

  July 7, 2020

  Manufacturer:

  FORD

  Summary

  Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.

  Associated Products (121)

  2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ+ 101 more
  Associated Documents

  • DownloadMC-10177042-0001.pdf↗