Ford Ranger Complaints (2002)

346 consumer complaints on file.

#10219535February 28, 2008
VEHICLE SPEED CONTROL
2002 FORD RANGER SPEED CONTROL RECALL. CONSUMER STATES THAT THE PROBLEM COULD NOT BE REPAIRED DUE TO THE LACK OF PARTS. HE STATES THAT THE PARTS ARE STILL NOT AVAILABLE. HE WOULD LIKE TO KNOW WHEN THE PARTS WILL BE IN. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219555February 28, 2008
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 2002 FORD RANGER. WHEN LOADING ITEMS INTO THE VEHICLE, THE CONTACT NOTICED THAT BOTH TAILGATE CABLES FAILED AND CAUSED THE TAILGATE TO SLAM DOWN. THE TAILGATE STRUCK THE BUMPER AND WAS DAMAGED. THE CONTACT BELIEVED THAT THE FAILURE COULD CAUSE SERIOUS INJURY. SHE SPOKE WITH THE FORD DEALER AND MANUFACTURER AND THEY BOTH DECLINED TO ASSIST. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219521February 25, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN THE SUMMER OF 2007. HE HAS BEEN WAITING ON THE PARTS TO ARRIVE FOR SEVERAL MONTHS. THE DEALER CONTINUES TO PROVIDE DATES AS TO WHEN THE PARTS WILL ARRIVE, BUT THEY ARE STILL UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER, PURCHASE DATE, AND FUEL SYSTEM WERE UNKNOWN. THE CURRENT MILEAGE WAS 117,763.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219088February 25, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. HE CALLED THE MANUFACTURER ON SEVERAL OCCASIONS, BUT THEY HAVE NOT PROVIDED HIM WITH ANY SOLUTIONS. THE CONTACT IS DISPLEASED THAT THE REPAIR WORK HAS NOT YET BEEN PERFORMED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 76,000. UPDATED 04/11/08 *BF UPDATED 04/11/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218112February 15, 2008
VEHICLE SPEED CONTROL
I RECEIVED A LETTER IN AUG, 2007 ABOUT A SPEED CONTROL DEVICE ON MY TRUCK THAT WAS BAD. SAID TO GO HAVE IT DISCONNECTED WHICH I DID. I AM STILL WAITING FOR THE PART AND WAS TOLD ON 2/14/08 THAT THE PART STILL ISN'T AVAILABLE. I WOULD LIKE TO KNOW WHAT IS TAKING SO LONG TO GET THIS FIXED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217748February 11, 2008
POWER TRAIN:CLUTCH ASSEMBLY
I HAVE A 2002 FORD RANGER THAT WHEN I GOT THE TRUCK IT HAD TO HAVE THE SLAVE CYLINDER FOR THE CLUTCH REPLACED WHICH THE DEALER DID, AND THE TRUCK ONLY HAD 18,000 MILES, BUT THEN AGAIN BEFORE MY EXTENDED WARRANTY RAN OUT, IT WENT OUT AGAIN AT ABOUT 52000 MILES, AND NOW IT HAS HAPPENED AGAIN, AT 66,000 MILES, THE SLAVE CYLINDER AGAIN FOR THE CLUTCH, AND I AM NOT NEW TO DRIVING MANUAL TRANSMISSIONS, I AM 47 AND LEARNED TO DRIVE ON A MANUAL TRANSMISSION WHEN 16, IT ALSO UPSETS ME THAT FORD SAID MY EXTENDED WARRANTY FOR THE SECOND REPAIR DID NOT COVER THE CLUTCH SLAVE CYLINDER, AND I DO NOT BELIEVE A VEHICLE SHOULD REQUIRE THIS PART TO BE REPLACED APPROXIMATELY EVERY TWENTY OR THIRTY THOUSAND MILES. I ALSO BELIEVE SINCE I PURCHASED A MANUAL WITH AN EXTENDED WARRANTY IT SHOULD HAVE BEEN COVERED, MY SON ALSO HAS A 2000 FORD RANGER AND HE RECENTLY HAD THE SAME PROBLEM AND WE BOTH HAVE THE V6 WITH 5 SPEED MANUAL TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216371January 29, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. HE WAS INFORMED THAT THE REPAIR WOULD BE PERFORMED IN OCTOBER. WHEN OCTOBER ARRIVED, THE PARTS WERE STILL UNAVAILABLE. THE DEALER CURRENTLY STATES THAT THE PARTS WILL BE AVAILABLE IN A FEW MONTHS. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 85,000. UPDATED 02-25-08 *BF UPDAYED*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216258January 28, 2008
VEHICLE SPEED CONTROL
I RECEIVED A RECALL FROM FORD IN AUGUST 2007. THE RECALL NUMBER IS: 05S28. I TRIED TO SCHEDULE AN APPOINTMENT IN SEP. 07 WITH SUPERSTITION FORD IN MESA, AZ. I WAS TOLD THAT THE PARTS WERE BACK ORDERED AND THAT THEY WOULD PUT MY NAME ON A LIST AND CALL ME WHEN THE PARTS WERE IN. I DID NOT RECEIVE A CALL FROM THAT DAY IN SEP., AND THEREFORE, CALLED THEM AGAIN TODAY, JAN. 28, 08. I WAS ONCE AGAIN TOLD THAT THE PARTS WERE ORDERED IN AUG. 07, BUT HAD STILL NOT ARRIVED AS THE DATE OF MY CALL. I WAS STILL ON THEIR LIST WITH MANY OTHERS TO GET THE RECALL SCHEDULED AND SATISFIED. I STRONGLY FEEL FOR THIS RECALL THAT THE TIME INTERVAL IS UNREASONABLE AND UNSAFE. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215917January 24, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRUCK STILL NOT SHIFTING PROPERLY AFTER COMPLETE OVERHAUL BY FORD ON 5/22/04 ( COMPLAINT ODI NO. 10215891). FORD SERVICE DEPARTMENT ROAD TEST TRUCK AND VERIFIED PROBLEM. CALLED HOTLINE (5LSB2012) R&R TO OVERHAUL, FOUND STICKING VALVE IN MAIN CONTROL(7A100), RESEALED TRANS.,REPLACED MAIN CONTROL AND TORQUE CONVERTER,FLUSHED COOLER LINES. BUT I RETURNED THE TRUCK COMPLAINING THAT THERE WAS A GRINDING WINING NOISE AND STILL NOT SHIFTING RIGHT. SERVICE MANAGER ROAD TESTED AND SAID THERE WAS NOTHING WRONG. WORK WAS PERFORMED AT 60,206 MILES AND NOW AT 90,125 MILES I CAN'T DRIVE THE TRUCK BECAUSE THE TRANSMISSION S BROKEN AGAIN. THE PROBLEM IS HE TRANSMISSION WAS NEVER FIXED PROPERLY AT THE FIRST OVER HAUL OR THE SECOND TIME IT WAS OVERHAULED BY FORD. NOW I HAVE A TRUCK WITH A TRANSMISSION OVERHAULED TWICE BY FORE AND NEEDS OVERHAULED AGAIN. NOW FORD INFORMED ME THAT THE WARRANTY IS OUT AND THEY CAN NOT HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215372January 18, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT RECEIVED A FORD RECALL NOTICE IN AUGUST OF 2007 FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). HE CALLED FORD ON FOUR SEPARATE OCCASIONS AND THEY CONTINUED TO STATE THAT THE PARTS WERE UNAVAILABLE. THE CONTACT FEELS THAT THE WAIT IS EXCESSIVE. THE DEACTIVATION SWITCH HAS NOT BEEN DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215131January 16, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT RECEIVED A SAFETY RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL. HE WAS INFORMED EVERY MONTH THEREAFTER THAT THE PART WOULD BE AVAILABLE THE FOLLOWING MONTH. IN DECEMBER OF 2007, HE WAS INFORMED THAT THE PART WOULD BE AVAILABLE IN THE FIRST QUARTER OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214766January 14, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 FORD RANGER. IN AUGUST OF 2007, THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). SHE CALLED THE FORD DEALER AND MANUFACTURER IN JANUARY OF 2008 AND WAS INFORMED THAT THEY DID NOT HAVE THE PARTS AND DID NOT KNOW WHEN THEY WOULD BE AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 45,955. UPDATED 02-14-08. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214663January 13, 2008
VEHICLE SPEED CONTROL
RECALL OF SPEED CONTROL DEACTIVATION SWITCH FOR 2002 FORD RANGER, I HAVE BEEN TO THE DEALER ABOUT EIGHT TIMES AND THEY NEVER SEEM TO HAVE THE PART FOR REPAIR, ALL I GET IS THE PARTS HAVE NOT COME IN YET!! MY CONTROL HAS BEEN DE-ACTIVATED BY THE DEALER BUT NO ACTION FOR REPAIR OF THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214350January 9, 2008
VEHICLE SPEED CONTROL
RECALL #05S28 2002 FORD RANGER AUGUST 2007 LETTER ASKING ME TO CONTACT THE DEALER - SUNSET FORD. I HAVE BEEN GIVEN A NEW DATE FOR THE PART TO BE IN EACH TIME I HAVE CALLED (THIS SAYS UNDERHOOD FIRE CAN BE CAUSED BY THE SPEED CONTROL). I CALLED IN AUGUST, SEPTEMBER, NOVEMBER, DECEMBER AND TODAY JAN 9 2008. I AM NOW TOLD, CALL IN APRIL AND "SEE IF THE PART IS IN" ???????? THIS STINKS OF A BAD CAR FROM A COMPANY THAT DOESN'T CARE! I DON'T WANT A PROBLEM OR A FIRE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213797January 5, 2008
VEHICLE SPEED CONTROL
MY 2002 FORD RANGER WAS PART OF A RECALL PERTAINING TO THE CRUISE CONTROL STARTING FIRES. I RECEIVED MY NOTICE AND TOOK IT TO A DEALER IN EARLY OCTOBER 2007. ALL THEY DID WAS DISCONNECT IT. THEY SAID THAT I WOULD RECEIVE ANOTHER NOTICE IN A FEW MONTHS WHEN A REPLACEMENT PART ARRIVED. AS OF JANUARY 5, 2007, THIS HAS NOT OCCURED. I CONTACTED FORD AND THEY JUST GAVE ME SOME CANNED RESPONSE ABOUT A BACK ORDER AND PARTS NOT BEING AVAILABLE FOR SEVERAL MORE MONTHS. SINCE THEY DISCONNECTED THE UNIT, MY ABS LIGHT COMES ON. THE DISCONNECTION OCCURRED FROM THE BRAKE'S MASTER CYLINDER. ALL THEY DID WAS PUT A PIECE OF ELECTRICAL TAPE OVER THE FEMALE END OF THE DISCONNECTED POINT. IT WAS COMING OFF AS THEY PUT IT ON. MY CONCERN IS THAT A MANUFACTURER CAN "RECALL" A PRODUCT ONLY TO DISCONNECT IT, AND IN DOING SO LEAVE THE CONSUMER WITHOUT A FEATURE THEY PAID FOR, AND MORE IMPORTANTLY, WITH A "MICKEY MOUSE" MANNER OF DOING SO THAT MAY BE CAUSING OTHER PROBLEMS. I WORKED FOR A LIGHTING MANUFACTURER. WE HAVE HAD CPSC RECALLS. HOWEVER, I NEVER RECALLED OUR RECALLS JUST BEING THE UNPLUGGING OF A FIXTURE WITH AN OPEN PROMISE TO CORRECT THE CONSUMER PROBLEM IN THE FUTURE. HOW DOES FORD GET AWAY WITH THIS? *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213587January 3, 2008
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
1) EVENTS LEADING UP TO THE FAILURE: NORMAL EVERYDAY MODE OF TRANSPORTATION VIA HIGHWAY AND SURFACE STREETS. 2)FAILURE AND CONSEQUENCES: THE REAR LIMITED SLIP DIFFERENTIAL UNIT OF MY 2002 FORD RANGER FX4 AUTOMATIC TRANSMISSION VEHICLE BROKE CAUSING THE TRUCK TO STOP ABRUPTLY NEARLY CAUSING AN ACCIDENT. THE REAR LIMITED SLIP DIFFERENTIAL UNIT EXPLODED CAUSING THE GEARS TO BREAK AND STOP THE VEHICLE FROM DRIVING. I HAD CONTACTED THE MANUFACTURER (TORSEN) OF THE DIFFERENTIAL UNIT AND STATED THE UNIT I HAD WAS RECALLED ACCORDING TO THE SERIAL NUMBER. FORD MOTOR COMPANY NEGELANTLY DID NOT RECALL ALL VEHICLES WITH THE RECALLED DIFFERENTIAL UNITS. 3) THE TRUCK'S REAR DIFFERENTIAL UNIT AND GEAR WAS REPLACED WITH OEM RING AND PINION GEARS, BEARINGS AND SIMILAR TYPE LIMITED SLIP DIFFERENTIAL UNIT FROM A DIFFERENT MANUFACTURER (DETROIT TRUETRAC) FROM WHICH WAS ORGINALLY INSTALLED IN THE VEHICLE. COST $1,400.00.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213085December 28, 2007
VEHICLE SPEED CONTROL
RECEIVED A RECALL FOR MY VEHICLE MAY 07 AS OF TODAY I WAS TOLD BY FORD THAT IT WILL NOT BE FIXED TILL LATE JUNE 2008 OR LATER. SO I AM DRIVING A TRUCK THAT I AM PAYING FOR THAT HAS NO CRUISE CONTROL AND WHEN THIS DISCONNECTED MY CRUISE CONTROL WITHOUT TELLING ME TILL AFTER THE FACT, IT ALSO DISCONNECTED MY ABS SYSTEM. SO NOW I HAVE NO ANTI LOCK BRAKES -HARDLY ANY BRAKES AND NO CRUISE CONTROL. THIS IS TOTALLY UNACCEPTABLE. WHY DID THEY DISCONNECT THE SYSTEM, KNOWINGLY WITHOUT TELLING THE CONSUMER THEY DID NOT HAVE THE PART IN STOCK. SO I AM DRIVING A UNSAFE VEHICLE IN MY OPTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213126December 28, 2007
ELECTRICAL SYSTEM:WIRING, INTERIOR LIGHTING
DOOR AJAR LIGHTS IS LIT ON DASH AND DOME LIGHT STAYS ON. SOMETIMES WILL EVENTUALLY GO OFF, BUT EVENTUALLY COMES BACK ON BY ITSELF OR IF JARRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212924December 27, 2007
ENGINE AND ENGINE COOLING:ENGINE
I BOUGHT A 2002 FORD RANGER IN APRIL OF 2006 AND NOW THERE SEEMS TO BE AN ISSUE WITH THE OIL PRESSURE SENSOR ON THE ENGINE FAILING THE SENSOR CAUSES THE GAUGE TO "TWITCH" I BOUGHT THE VEHICLE WITH THIS UNKNOWN DEFECT HAS THERE BEEN A RECALL ON THIS MATTER? I HAVE VISITED SOME ON LINE BULLETIN BOARDS AND IT SEEMS TO BE A COMMON DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212408December 20, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL SWITCH AND IMMEDIATELY SCHEDULED A REPAIR APPOINTMENT. THE DEALER INFORMED HER THAT THE PARTS WOULD BE AVAILABLE IN OCTOBER OF 2007. WHEN SHE CALLED BACK, THE DEALER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL FEBRUARY OF 2008. SHE HAS NOT YET HAD HER SPEED CONTROL SWITCH DEACTIVATED. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER, VIN, AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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