Ford Ranger Complaints (2002)

346 consumer complaints on file.

#10028569July 18, 2003
POWER TRAIN:CLUTCH ASSEMBLY
I TOOK MY 1 YEAR AND 2 MONTH OLD RANGER TO THE DEALERSHIP TO CORRECT A PROBLEM I HAD BEEN HAVING WITH IT NOT GOING INTO GEAR. THE CONDESCENDING MAN AT THE DEALERSHIP TOLD ME AFTER A 5 MINUTE LOOK AT MY TRUCK THAT I NEEDED TO HAVE MY CLUTCH REPLACED, AND THAT IT WAS OUT OF WARRANTY BY 2 MONTHS. IN CALLING AROUND TO GET PRICES ON THE REPLACEMENT OF THE CLUTCH, I WAS ALMOST UNANIMOUSLY TOLD THAT IT WAS NEXT TO IMPOSSIBLE TO HAVE A CLUTCH GO OUT IN A VEHICLE IN THAT SHORT OF A TIME PERIOD, WHEN IT HAS NOT BEEN ABUSED, WHICH MINE HAS NOT. IN RESEARCHING THIS, I HAVE FOUND THAT A LOT OF PEOPLE HAVE HAD SIMILAR PROBLEMS WITH THE CLUTCH ON THE 2002 FORD RANGER 3.0. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019530July 11, 2003
STEERING, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, EXTERIOR LIGHTING:HEADLIGHTS
THE STEERING WHEEL CONTAINED AN EXCESSIVE AMOUNT OF PLAY. *JB. THE STEERING FAILED ON THREE OCCASIONS. THE POWER STEERING PUMP WAS REPLACED. PH. THE HEAD LIGHT BULB WAS REPLACED, AND THE DOOR LATCHES WERE LUBRICATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025380July 3, 2003
AIR BAGS
OFF ROADING IN A 2002 FORD RANGER 4X4 EQUIPED WITH THE OFF-ROAD PACKAGE. WAS GOING OVER TERRAIN AND THE AIRBAGS DEPLOYED. THE APPROX. SPEED AT THE TIME TIME WAS LESS THAN 20/MPH. I WAS IN 4X4 LOW SO HIGH SPEEDS WERE NOT POSSIBLE. UPON ENTERING THE TERRAIN THE AIRBAGS DEPLOYED. THERE WAS NO FRONT END DAMAGE OR ANY COLLISON. REDLANDS FORD THE DEALER, ORDERED AND INSPECTION FROM FORD. TO DATE NEITHER REDLANDS FORD OR CORPORATE FORD HAD PROVIDED WRITTEN DOCUMENTATION OF THE INSPECTION OR ANY RESULTS FROM THE INSPECTION. ONLY SAYING THAT THE AIRBAGS OPERATED WITHIN PARAMETERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023968June 29, 2003
VEHICLE SPEED CONTROL
ON OCTOBER 30 2002,I WAS DRIVING A 2002 FORD RANGER,MY WIFE AND I WERE GOING TO K-MART AND JUST AS I WAS TURNING INTO THE PARKING SPACE,MY RANGER JUST TOOK OFF AND I HAD MY FOOT ON THE BRAKES TRYING TO STOP MY TRUCK,THE ENGINE SOUNDED LIKE IT WAS RUNNING WIDE OPEN AND I DID MANAGE TO STOP MY TRUCK WITHIN EIGHT FEET. BUT BY THAT TIME I HIT A SHOPPING CART AND A WHEEL/CHAIR SIGN. THE SHOPPING CART WEDGED BETWEEN MY TRUCK AND THE DODGE NEON THAT IT HIT. AND DID DAMAGE TO. AND THE SIGN BOUNCED OFF MY TRUCK AND HIT ANOTHER CAR,BUT IT ONLY PUT A SCRATCH ON THE OTHER CAR. THERE WAS AN WITNESS THAT HEARD AND SAW EVERYTHING. AND NOW MY INSURANCE COMPANY WILL NOT RENEW MY POLICY AS OF JULY 18 2003. I DID TAKE MY RANGER TO THE FORD GARAGE THE SAME DAY TO HAVE IT TESTED. AND ON NOVEMBER 10 2002,MY RANGER DID THE SAME THING AGAIN, BUT THANK GOD THERE WASN'T NO OTHER VEHICLE CLOSE BY AND I DID GET MY RANGER STOPPED. SO NOW WHO DO I NEED TO TURN TO FOR HELP....RLP PS. THIS ACCIDENT WAS REPORTED TO THE K-MART POLICE. *NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10023895June 27, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AFTER 25000 MILES, THE STEERING WHEEL WOULD SHAKE VIOLENTLY WHEN BRAKING AT HIGHWAY SPEEDS. TOOK THE VEHICLE TO THE DEALER. THE DEALER FOUND THAT THE ROTORS WERE WARPED. THE DEALER ASKED IF I DID A LOT OF STOP AND GO DRIVING. I EXPLAINED THAT I DRIVE 4 MILES TO THE FREEWAY, 75 MILES ON THE FREEWAY AT 4:30AM, BARELY ANY TRAFFIC, AND THEN 2 MILES TO THE BUILDING IN WHICH I WORK. SO NO, I DO NOT DRIVE IN STOP AND GO TRAFFIC. THE DEALER DID NOT WANT TO COVER THE ROTORS UNDER THE 3/36 WARRANTY, HE SAID THAT THE BRAKES WERE NOT COVERED. I EXPLAINED THAT I UNDERSTAND THAT BRAKE PADS WERE NOT COVERED, BUT THAT THE BRAKE ROTORS ARE NOT A CONSUMABLE ITEMS. AFTER 3 DAYS OF ARGUING WITH THE DEALER, THEY FINALLY REPLACED THE ROTORS UNDER WARRANTY. 25000 MILES LATER, I HAVE THE SAME PROBLEM. THEY ARE REPLACING THESE ROTORS FOR FREE. SOMEONE SHOULD LOOK THE ROTORS ON THE 2002 FORD RANGER XLT EXTENDED CAB 4 DR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023701June 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
I HAD A PINGING,THEY CHANGED A SENSOR, IT WENT AWAY FOR A WHILE AND NOW IT IS BACK, THEN THEY CLEANED THE CARBON OUT OF THE ENGINE AND NOW IT SURGES, AND STILL PINGS. THEY PUT IT ON A MACHINE AND THE MACHINE SAID IT IS OK. I AM NOT SATISFIED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021435June 11, 2003
POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH SLAVE CYLINDER FAILED ON A 16 MONTH OLD FORD RANGER 5 SPEED, 4 CYLINDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021831May 29, 2003
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
WHILE DRIVING FUEL TANK STARTED LEAKING. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017261April 21, 2003
TIRES
WHILE DRIVING THE REAR TIRE ON THE VEHICLE BLEW OUT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016066April 17, 2003
POWER TRAIN:MANUAL TRANSMISSION
WHILE SHIFTING AND DECELERATING THE CONSUMER HEARD A CLUNKING NOISE. THE DEALER DENIED ANY PROBLEM WITH THE VEHICLE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010558March 16, 2003
POWER TRAIN:CLUTCH ASSEMBLY, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, INTERIOR LIGHTING, TIRES:TREAD/BELT
I AM HAVING MULTIPLE PROBLEMS WITH MY 6 MONTH OLD TRUCK. A STRANGE OIL LOSS THAT WAS LOOSING 1-2 QUARTS OF OIL A WEEK, NOW FIXED FOR THE MOMENT. THE CLUTCH DISENGAGES IF ANY PRESSURE IS APPLIED TO THE CLUTCH PEDAL AND WILL NOT ENGAGE UNTIL THE PEDAL IS FULLY RELEASED, DEALER CLAIMS ITS NORMAL. VARIOUS ELECTRICAL PROBLEMS WITH THIS HEAP, INCLUDING FAILING SENSORS, INTERIOR LIGHT COMING ON WHEN IT WANTS TO, AND THE CHECK ENGINE LIGHT COMES ON OCCASIONALLY. THIS TRUCK HAS STARTING PROBLEMS SOMETIMES, YOU HAVE TO CRANK THE ENGINE FOR A LONG TIME(UP TO 30 SECONDS SOMETIMES) BEFORE IT WILL START. HAD TO HAVE A TIRE REPLACED WITH 1066 MILES ON THE VEHICLE BECAUSE SOME OF THE TREAD WAS BEGINNING TO COME OFF, VEHICLE WAS REALIGNED AT THE SAME TIME TO CURE A PULL TO THE RIGHT WHICH DID NOTHING STILL PULLS TO THE RIGHT. I HAVE TRIED TO GET IN CONTACT OF FORD MOTOR COMPANY TO GET THIS VEHICLE REPLACED UNDER A LEMON LAW TO NO AVAIL. I GET TOLD A STORY AND PUT OFF, THE DEALERSHIP I BOUGHT THIS THING FROM DOES THE SAME THING TRIES TO FIX IT TO NO AVAIL AND PUTS ME OFF. I PAID 15 THOUSAND DOLLARS FOR THIS TRUCK AND NOW MAY LOSE MY JOB BECAUSE IT IS NOT DEPENDABLE! SOMETHING MUST BE DONE THIS IS NOT HOW TO TREAT A REPEAT CUSTOMER, THIS BEING MY 4TH FORD PRODUCT AND MY LAST. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010181March 9, 2003
AIR BAGS, EQUIPMENT
MY HUSBAND DRIVES A 2002 FORD RANGER TRUCK.. HE WAS IN A ACCIDENT ON 3/05/03 WHEN A CAR PULLED OUT IN FRONT OF HIS TRUCK HE WAS GOING APPROX. 35 TO 40 MPH, HE HIT HER CAR HARD ENOUGH TO FLIP HER CAR ON IT'S SIDE. MY COMPLAINT/CONCERN IS HIS AIR BAG DID NOT DEPLOY, HE DID HAVE ON A SEAT BELT AND ONLY SUSTAINED MINOR INJURIES. MY CONCERN IS IF THIS HAD BEEN A MORE SERIOUS ACCIDENT IS THERE A PROBLEM WITH THE AIR BAG NOT DEPLOYING. MY HUSBAND VOICED HIS CONCERNS WITH THE FORD SERVICE AND REQUESTED THAT THEY EVALUATE THE AIR BAG SYSTEM, THE TECHNICIAN CLAIMS SINCE THE ACCIDENT WAS NOT HEAD ON OR FULL FRONTAL HIT THAT THIS IS WHY IT DID NOT DEPLOY. AM UNABLE TO FIND INFO REGARDING THIS, SO WHY DID IT NOT DEPLOY. IS THIS A DEFECT OR NORMAL. *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10006722February 6, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG LIGHT BECOME INOPERABLE DISTRACTING THE DRIVER. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005114February 2, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
PURCHASED A NEW 2002 FORD RANGER 4X4 4DR XCAB WITH THE 4.0 ENGINE. VEHICLE IDENTIFICATION # [XXX], ON SEPTEMBER 14, 2002. AFTER COMING TO STOP, ENGINE HAS SURGED. FIRST TIME RPM WENT TO 1500 AND COULD KEEP THE TRUCK IN PLACE WITH BRAKE PRESSURE. TOOK TO DEALER FOR 3000 SERVICE IN DECEMBER AND REPORTED PROBLEM. DEALER PERFORMED NORMAL 3000 SERVICE AND FOUND NO PROBLEMS, HOWEVER THEY ASKED TO BE INFORMED IF IT HAPPENS AGAIN. THIS TIME ENGINE SURGED TO OVER 3000 RPM AND COULD NOT KEEP TRUCK STOPPED PUSHING INTO ANOTHER TRUCK IN FRONT OF ME. WE HIT BUMPERS AND THE ONLY WAY TO STOP MY TRUCK WAS TO SLAM THE TRANSMISSION INTO PARK. ARE THERE ANY OTHER REPORTED PROBLEMS OF ENGINE SURGE LIKE THIS. USING REGULAR GASOLINE IN THE TANK. TAKING TRUCK BACK TO DEALER FOR INSPECTION. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10004834January 28, 2003
AIR BAGS:FRONTAL
BOTH AIR BAGS DEPLOYED WITHOUT IMPACT CAUSING INJURIES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10003417January 26, 2003
TIRES
FIRESTONE WILDERNESS HT P225/70R15 TIRE ON RIGHT FRONT OF 2002 FORD RANGER XLT 4 DOOR EXTENDED CAB TRUCK BLOWS AND CAUSES LOSS OF CONTROL OF VEHICLE RESULTING IN SEVERE DAMAGE TO VEHICLE AND INJURIES TO DRIVER AND PASSENGER
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10003014January 20, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION DISENGAGED WHILE DRIVING. CHECKED THE TRANSMISSION FLUID LEVEL, AND NOTICED THAT IT WAS VERY LOW. I BROUGHT THE FLUID LEVEL TO NORMAL LEVELS, AND NOTICED THAT IT LEAKS TRANSMISSION FLUID VERY BADLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002932January 19, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
I HAVE A 2002 FORD RANGER, I HAVE TOOK IT IN 4 TIMES FOR SERVICE ON THE BRAKES.THEY TELL ME NOW THEY FIND NOTHING WRONG, BUT THE SHAKING STERING WHEEL CONTINUES. LONG LEWIS FORD OF MUSCLE SHOALS,AL IS THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001501January 8, 2003
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND NEITHER AIR BAG DEPLOYED. *JG *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10001517December 26, 2002
STRUCTURE:FRAME AND MEMBERS
CONSUMER STATES WHEN DRIVING 60MPH THE VEHICLE SHAKES VIOLENTLY, AND THE WHEELS LEAVES THE PAVEMENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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