Ford Ranger Complaints (2004)

405 consumer complaints on file.

#10593160May 21, 2014
STRUCTURE:BODY
NOTICED THAT THE BED WAS MOVING EXCESSIVELY. IT APPEARS THAT THE FRONT MOUNTS FOR FORD RANGERS ARE PRONE TO RUSTING OUT, LEAVING THE BED SECURED AT THE REAR. AN INTERNET SEARCH HAS CONFIRMED MANY CASES WHERE THE FRONT MOUNTS FAIL. WHILE MY VEHICLE IS 10 YEARS OLD, THERE ARE REPORTS OF FAILURES IN VEHICLES SIGNIFICANTLY NEWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587632May 10, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
I OWN A 2004 FORD RANGER. THE FRAME IS TWO PARTS FRONT AND BACK HELD TOGETHER BY RIVETS. THE FRONT HALF OF THE FRAME LOOKS IN GOOD SHAPE, NORMAL WEAR AND TARE FOR A 2004 TRUCK BUT THE BACK SECTION OF THE FRAME INCLUDING SHOCK MOUNTS AND GAS TANK MOUNTS ARE A RUSTY ROTTING MESS. ITS LIKE PERFECT LINE. IF THE HOLE FRAME WAS LIKE THIS I WOULD SAY OK ITS A 2004 TRUCK BUT ITS NOT. SEEMS TO ME THIS IS A MANUFACTURER FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586206May 2, 2014
STRUCTURE, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
DRIVING DOWN THE ROAD MY SPARE TIRE AND TIRE FRAME FELL OFF. AFTER PICKING EVERY THING OUT OF THE ROAD I NOTICED MY FRAME WAS GONE, MY RIGHT REAR SPRING AND SHACKLE ARE NOT CONNECTED TO THE REST OF THE FRAME. THE WHOLE UNDERCARRIAGE IS GONE. I BOUGHT THIS TRUCK NEW AND TOOK CARE OF IT. THE LAST TWO YEARS RUST IS OVERWHELMING THE TRUCK..BASICALLY THE TRUCK IS SCRAP WITH A LITTLE OVER ONE HUNDRED THOUSAND MILES. TRIED CALLING FORD BUT ...I NEVER COMPLAIN BUT I GOT ROBBED..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585630April 30, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE REAR SHACKLES FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THERE WAS CORROSION AROUND THE CONTROL ARM WHERE IT WAS MOUNTED TO THE FRAME. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. UPDATED 06/18/14*LJ UPDATED 06/24/2014 *JS THE CONSUMER STATED THE REPAIR TECHNICIAN ADVISED THE STEEL RIM WAS LEAKING AT THE WELD SEAM WHERE THE TWO HALVES JOINED. THE SPARE TIRE RIM AND HOLDING DEVICE WERE RUSTED AND RENDERED THE TIRE COULD UNABLE TO BE REMOVED. THE VEHICLE WAS REPAIRED. UPDATED 06/24/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583908April 21, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
FRAME RUSTING OUT FROM UNDER TRUCK, NOISE WHEN I TURN TO STEER, AND SPARE TIRE FELL OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579079April 11, 2014
STRUCTURE
I AM SECOND OWNER ALWAYS GARAGED AT NIGHT. THE FRAME AND ALL PART ARE RUSTING FROM THE UNDER SIDE OUT. THE FRONT AND REAR BUMPERS ARE A SAFETY ISSUE. THEY ARE RUSTING BECAUSE THE FRAME AND THE MOUNTS ARE ROTTING AWAY. I HAVE A FEAR REAR BUMPER (OR SPARE TIRE) FALL OFF WHILE DRIVING....OR THE REAR SPRING SHACKLE, BRACKET RUSTING, FALLING OFF. THE FORD RANGER FRAMES ARE JUST AS BAD (OR WORSE) THAN THE TOYOTA ONES THAT WERE RECALLED (TOYOTA WAS MADE TO REPLACE THE FRAMES, OR BUY BACK THE TRUCKS). THESE TRUCKS ARE FROM 1995 TO 2000 AND PAST. I AM STEAMING MAD OVER THE REAR OF MY FRAME COMPLETELY RUSTING AWAY, WHILE THE REST OF THE TRUCK IS IN BEAUTIFUL CONDITION, *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578198April 8, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR A ROUTINE OIL CHANGE WHEN IT WAS ADVISED THAT THERE WAS RUST AROUND THE CONTROL ARM WHERE IT WAS MOUNTED TO THE FRAME. THERE WAS A MANUFACTURER'S RECALL INITIATED TO ADDRESS THE CORROSION ISSUE HOWEVER, THE CONTACT'S VEHICLE HAD EXCEEDED THE FIVE-YEAR RUST WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557999December 31, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE TURN SIGNAL LIGHT STOPS FLASHING WHEN TURNED ON DURING NORMAL DRIVING CONDITIONS. WHEN THE SIGNAL IS SWITCH IS TURNED ON TO ACTIVATE THE LEFT OR RIGHT SIGNALS, THE LIGHTS DO NOT FLASH AS THEY NORMALLY WOULD BOTH INSIDE THE CAB OR OUTSIDE ON THE SIGNAL LIGHTS. IN REVIEW OF PREVIOUS RECALLS FOR SIMILAR VEHICLES ON THE WWW.RECALL.GOV WEBSITE, NHTSA CAMPAIGN NUMBER: 11V352000, AND FORD RECALL NUMBER 11C18 SEEM TO COINCIDE WITH THE ISSUE I AM HAVING ALTHOUGH MY PARTICULAR VEHICLE WAS NOT RECALLED VIA ITS VIN NUMBER. THE RECALL DETAILS: "THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE." I WOULD LIKE TO KNOW IF THE RECALL CAN BE EXTENDED TO INCLUDE MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556585December 19, 2013
ENGINE, FUEL/PROPULSION SYSTEM
THIS COMPLAINT IS REGARDING THE VERY COMMON PROBLEM WITH THE 3.0 V6 MOTORS THAT FORD PRODUCED KNOWN AS THE "VALVE RECESSION" FORD RELEASED OVER 200,000 VEHICLES WITH THESE FAULTY CYLINDER HEADS. FORD IS AWARE OF THIS PROBLEM AS THEY SENT OUT A TSB (SERVICE BULLETIN) REGARDING THIS ISSUE BUT YET THEY WONT RECALL THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552520November 15, 2013
WHEELS
BOLTS SHEARED OFF EXCEPT TWO NEXT TO EACH OTHER DROVE SLOWLY TO DEALER BILL PRERRIE FORD THEY FIXED AND CHARGED FOR A DESIGN FLAW ALLEGING OVER TORQUING OF LUGS WHICH SHOULD STRIP THREADS ONLY AND WAS DONE CORRECT BY GOODYEAR WITH TORQUE WRENCHES. A OFF ROAD TRUCK SHOULD BE OVER DESIGNED. THE WHEEL COULD HAVE COME OFF. FORD DID NOT REFUND REPAIR COST. I HAVE NEVER SEEN A BOLT BREAK WHEN OVER TIGHTENED THE THREADS STRIP. WHEEL NOISE VIBRATION SIGNALED DEFECT NO ROAD HAZARDS EG. POTHOLES WERE HIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550259October 30, 2013
AIR BAGS, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE SRS PASSENGER AIRBAG ON/OFF SWITCH HAS A LIGHTBULB THAT IS HARD WIRED INTO THE BOARD INSIDE THE SWITCH MODULE. IT HAS A RELATIVELY SHORT LIFE SPAN, AND WHEN THE BULB BURNS OUT IS CAUSES THE MODULE TO DEACTIVATE THE SRS AIRBAGS IN BOTH THE DRIVER'S SIDE AND THE PASSENGERS SIDE. THIS CAUSES THE OCCUPANT(S) TO BE UNPROTECTED AS THE AIRBAGS CANNOT DEPLOY IN THE EVENT OF A COLLISION. THIS IS THE 2ND OCCURRENCE OF THIS IN MY VEHICLE IN THE LAST 4 YEARS, AND FROM WHAT I HAVE BEEN ABLE TO GLEAN IN ONLINE RESEARCH, THIS IS A "KNOWN" PROBLEM...AND NO DOUBT ONE THAT FORD MOTOR COMPANY IS AWARE OF, OR SHOULD BE AWARE OF THE EXISTENCE OF THE PROBLEM, AS I PERSONALLY HAVE REPORTED THIS TO FORD MOTOR COMPANY. FORD MOTOR COMPANY'S WILLFUL NEGLECT TO REMEDY THIS SITUATION BY NOT CHANGING THE SWITCH TO ALLOW FOR THE EASY AND INEXPENSIVE REPLACEMENT OF A $1.00 LED LIGHTBULB TO ALLOW EITHER THE OWNER OF THE VEHICLE OR A QUALIFIED AUTOMOBILE MECHANIC WITH THE CAPABILITIES OF TESTING FOR THE CONTINUITY OF THE DEVICE IS BEING DONE FOR THE GREED OF THE BOTTOM LINE, AND THEIR TOTAL LACK OF CARE FOR THE SAFETY OF THE VEHICLE OCCUPANT(S). I HAVE PERSONALLY PLACED A CALL, AND LEFT A VOICE MESSAGE ON 10/29/13, FOR [XXX], FORD MOTOR COMPANY'S GENERAL COUNSEL, TO CALL ME TO DISCUSS THE ISSUE, WITHOUT THE DECENCY OF A RETURN CALL IN OVER 24 HOURS. IN THE EVENT THAT FORD MOTOR COMPANY DOES NOT ACKNOWLEDGE THIS DEFECT AS A MAJOR SAFETY DEFECT...WHICH TO CORRECT EACH TIME COSTS THE OWNER OF THE VEHICLE SOMEWHERE IN THE NEIGHBORHOOD OF $150.00 TO $200.00 FOR THE REPLACEMENT "OEM" PART AND LABOR, AND ALSO DOES NOT REIMBURSE ME FOR THESE (2) EXPENSES, I WILL FILE A SUIT IN U.S.FEDERAL COURT FOR THE NORTHERN DISTRICT OF NEW HAMPSHIRE FOR THE RECOVERY OF THE ACTUAL, COMPENSATORY AND PUNITIVE DAMAGES, AS WELL AS THE POSSIBILITY OF EXPANDING THIS TO BE A "CLASS" FILING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549241October 23, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT STATED THAT BOTH SIDES OF THE BED EXHIBITED RUST CORROSION. IN ADDITION, THE REAR SUB FRAME AND BUMPER WERE COMPLETELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534325August 8, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT STATED THAT WHEN THE SUN OR ANY FORM OF LIGHT WOULD STRIKE THE WINDSHIELD, THE CONTACT WAS BLINDED. THE CONTACT MENTIONED THAT THE FINAL SHEET IN BETWEEN THE TWO PLATES OF GLASS HAD DEVELOPED BUBBLES. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525396July 17, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE SPARE TIRE FELL AND DETACHED FROM THE VEHICLE DUE TO THE BRACKET BEING CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THE SUB FRAME WAS ALSO CORRODED AND BOTH THE BRACKET AND SUB FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, WHO IN TURN INFORMED HIM, THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 59,000. UPDATED 09/05/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508647April 18, 2013
TIRES, TIRES:TREAD/BELT
WHILE TRAVELING NORTHBOUND ON I-75, NEAR LAKE CITY, FL., THE REAR, PASSENGER SIDE TIRE TREAD CAME COMPLETELY OFF THE TIRE. THE TREAD DAMAGED THE REAR, PASSENGER SIDE OF MY FORD RANGER TRUCK. FORTUNATELY, I MANAGED TO PULL OVER TO THE EMERGENCY LANE AND NO ONE WAS INJURED. WHEN MY MECHANIC INSPECTED THE REST OF THE TIRES HE DISCOVERED THAT A HALF DOLLAR SIZED CHUNK OF TIRE WAS MISSING FROM THE DRIVER'S SIDE REAR TIRE. THE CONDITION OF THIS TIRE, COUPLED WITH THE OTHER ONE, FORCED ME TO PURCHASE A COMPLETE SET OF NEW TIRES. NEEDLESS TO SAY, I WASN'T VERY HAPPY OVER THIS WHOLE INCIDENT. I AM, HOWEVER, HAPPY/LUCKY TO BE ALIVE AND WRITING THIS COMPLAINT TO YOU. P.S., JUST FYI, I AM STILL IN POSSESSION OF ALL FOUR GENERAL TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504946March 29, 2013
POWER TRAIN
I WAS DRIVING AT THE SPEED LIMIT 60 MPH REQUIREMENT ON I35 NORTH WHEN ALL OF A SUDDEN THE MY SPEED BEGIN TO ACCELERATE ON IT ON INCREASING UP TO 100 MPH. I WAS SCARE OUT OF MY SHOES NOT REALLY KNOWING WHAT WAS HAPPENING ARE KNOWING WHAT I SHOULD DO. I PRESSED ON MY BRAKES OVER, AND OVER AND IT STILL DIDN'T LOW DOWN. I WAS AFRAID FOR MY LIFE AND THE TRAFFIC AROUND ME. I FINALLY CAME UP ON AN ACCESS EXIT AND GOT OFF THE FREEWAY, BUT I ALMOST HIT SOMEONE BECAUSE THE TRAFFIC ON THE ACCESS ROAD WAS MERGING AND I WAS EXITING AT A HIGH RATE OF SPEED. I JUST STARTED BLOWING MY HORN REPEATEDLY. OTHER PEOPLE DRIVING AROUND ME HAD TO THINK I WAS LOSING MY MIND TO BE DRIVING THAT FAST AND EXITING OFF THE FREEWAY, BUT IT WAS OUT OF MY CONTROL. I TURNED MY TRUCK OFF, BUT IT STILL WAS MOVING FAST. WHEN I CAME TO A STOP SIGN I HAD TO ROLL RIGHT THOUGH IT BECAUSE THE TRUCK WOULD STOP. I PUMPED MY BREAKS AGAIN, AND AGAIN, IT SLOWED UP TO SOME DEGREE SO IT DID, I THEN HAD TO SHIFT IT INTO PARK TO GET IT TO STOP. IT ALMOST THROUGH ME OUT OF THE TRUCK BECAUSE OF ME HAVING TO SHIFT INTO PARK TO FORCE IT TO STOP. IT WAS A FRIGHTENING EXPERIENCE AND I COULD HAVE GOTTEN KILLED ARE KILLED SOMEONE. IT HAS PLACED FEAR IN ME WHEN I'M DRIVING IT AND MORE IMPORTANTLY, IT HAS AFFECT MY POWER TRAIN/TRANSMISSION DUE TO THIS INCIDENT. I FEEL FORD MOTORS SHOULD BE RESPONSIBILITY FOR GIVING ME ANOTHER TRUCK ARE REPLACING MY TRANSMISSION. CAN YOU PLEASE HELP ME? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504709March 27, 2013
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT ANY WARNING IMMEDIATELY AFTER BEING STARTED AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO A DEALER WHERE THEY ADVISED THE CONTACT THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WAS APPROXIMATELY 13,202. *TR UPDATED 04/30/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502352March 11, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT STATED THAT THE BRAKE LIGHTS MALFUNCTIONED AND FAILED TO ILLUMINATE WHEN THE BRAKES WERE ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MULTI-FUNCTION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V352000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483589November 7, 2012
SERVICE BRAKES
ON NOVEMBER 2, 2012, I WENT TO THE PLACE WHERE I PURCHASED MY TIRES TO HAVE THEM ROTATED AND THE MECHANIC REPORTED TO ME THAT MY REAR DRUM BRAKES WHERE METAL TO METAL. THE NEXT DAY I PULLED THE DRIVER'S SIDE REAR TIRE AND DRUM AND VERIFIED THAT THERE WAS NO LINING ON ONE OF THE SHOES. I PURCHASED A NEW SET OF BRAKE SHOES (10") AT AUTOZONE AND ON NOVEMBER 5, 2012 DROVE TO MY FATHER'S HOME TO REPLACE THE DEFECTIVE SHOES. UPON REMOVAL OF THE OLD SHOES, WE DISCOVERED THAT THE LINING OF THE SHOE ON THE OTHER SIDE OF THAT SAME WHEEL WAS CRACKED DOWN THE MIDDLE AND COMING OFF ON ONE END. WE ALSO NOTED THAT THE MISSING LINING WAS A BONDED SHOE AND THE CRACKED LINING WAS A RIVETED SHOE. THIS WAS CONFIRMED AFTER INSPECTING THE SHOES ON THE PASSENGER SIDE WHICH APPEARED TO BE WEARING NORMALLY BUT THAT SIDE ALSO HAD ONE BONDED SHOE AND ONE RIVETED SHOE. DON'T KNOW WHY THERE WOULD BE A MIX MATCH OF BRAKE SHOE TYPES. THE REPLACEMENT SHOES PURCHASED FROM AUTOZONE WERE RIVETED ONLY. I KEPT THE ORIGINAL SHOES FOR ANYONE'S INSPECTION. I RECALL HAVING MY VEHICLE BEING STUCK FROM MOVEMENT AFTER SITTING IN MY DRIVEWAY, EVEN AFTER REMOVAL OF THE PARKING BRAKE, ON SEVERAL DIFFERENT OCCASIONS. I HAD TO SHIFT FROM DRIVE TO REVERSE SEVERAL TIMES TO GET IT TO BREAK FREE. THE BRAKE SHOE PROBLEM COULD HAVE BEEN THE REASON BEHIND THAT HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458314May 14, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT WAS EXAMINING THE VEHICLE AND DISCOVERED TWO HOLES UNDER THE OUTSIDE OF THE DOOR LATCH. THE CONTACT STATED THAT WITH THE FAILURE, A SCREW DRIVER COULD BE USED TO UNLOCK THE VEHICLE FROM THE OUTSIDE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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