Ford Ranger Complaints (2002)

346 consumer complaints on file.

#10101922December 22, 2004
AIR BAGS:FRONTAL
CONSUMER FELL ASLEEP AT THE WHEEL AND STRUCK A TELEPHONE POLE AT 40 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY.*AK *TC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10104148December 20, 2004
AIR BAGS
AIRBAG LIGHT CAME ON.DEALER SAID HARNESS UNDER FRONT PASSENGER SEAT CAME UNDONE FROM MOVING SEAT BACK AND FORTH WHEN ENTERING REAR SEAT OF VEHICLE.THEY RECONNECTED HARNESS AND CLEARED COMPUTER LIGHTCOST $162.50 TO RECONNECT HARNESS . WOULD LIKE REFUND FROM FORD FOR DEFECT IN WIRING HARNESS.NO NEW PARTS INVOLVED IN FIXING PROBLEM WITH HARNESS. I HAD 48,678 MILES GUARANTEED FOR 50,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101920December 1, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING AT 40 MPH VEHICLE CRASHED INTO A POLE HEAD ON. UPON IMPACT, DRIVER'S HEAD HIT THE WINDSHIELD. THIS RESULTED IN A CONCUSSION. DRIVER HAD BEEN IN AND OUT OF THE HOSPITAL FOR SEVERE HEADACHES. MANUFACTURER WAS PROVIDING NO ASSISTANCE. VEHICLE IS CURRENTLY PARKED IN CONSUMER'S DRIVEWAY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10090062October 1, 2004
SERVICE BRAKES, HYDRAULIC
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. THE BRAKES ON ONE SIDE OF THE VEHICLE WORE NORMALLY BUT THE DRIVER SIDE FRONT BRAKE WAS COMPLETELY DESTROYED. CONSUMER PURCHASED AN EXTENDED WARRANTY WHICH WAS TO COVER THE VEHICLE FOR UP TO 60,000 MILES. DEALER WILL NOT HONOR THE EXTENDED WARRANTY. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090772September 10, 2004
TIRES:TREAD/BELT
I WAS DRIVING ON HWY APPROX 70 MPH WHEN LEFT REAR TIRE TREAD PEELED OFF OF TIRE AND WRAPED IT SELF AROUND REAR AXEL. THIS CAUSED HEAVY DAMEGE TO LEFT REAR WUARTER PANEL AND TAIL LIGHT. TIRE STILL INFLATED BUT WITH NO TREAD. MANUFACTURER AND DEALER (FUTURA AND PEP BOYS REFUSE TO RETURN ANY PHONE CALLS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091627September 8, 2004
POWER TRAIN:AXLE ASSEMBLY, TIRES
A LOUD KNOCKING AND GRINDING NOISE WAS HEAD COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED DETERMINED THAT FRONT DRIVER'S SIDE AND PASSENGER'S SIDE AXLES/TIRES, AND OTHER PARTS NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089660August 24, 2004
SEATS:FRONT ASSEMBLY:RECLINER
CONSUMER COMPLAINED THAT THE FRONT PASSENGER SEAT RATTLED WHILE DRIVING AT ANY SPEED, AND WHEN THE SEAT WAS NOT BEING OCCUPIED. VEHICLE HAD BEEN TO THE DEALER ON THREE OCCASIONS. THEY REPLACED THE SEAT TRACKS, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088089August 17, 2004
TIRES:SIDEWALL
SIDEWALL OF TIRE FAILED WHILE ON HIGHWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083018July 30, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE A 2002 FORD RANGER XLT EXT. CAB AND THE BRAKES STARTED SOME SQUEALING AROUND 23,000 MILES. WELL, I TOOK THE TRUCK BACK TO THE DEALER AND THEY HAD TO RESURFACE THE FRONT ROTORS AND REAR DRUMS. THE DEALER I THINK DID A GREAT JOB, IT TOOK THEM 4-5 HOURS, ALTHOUGH THEY DID IT AT THEIR COST. THE PADS THEY SAID WERE OK. I TALKED TO FORD ALREADY (DUE TO A SURVEY I FILLED OUT), AND THEY SAID THEY WOULD PASS IT ON TO THEIR ENGINEERS. WHAT GETS ME IS I ALSO OWN ANOTHER FORD AND THE BRAKES HAVE NEVER BEEN TOUCHED AT 68,500 MILES! NOW I HAVE GOT ALMOST 25,000 MILES ON THE TRUCK AND WHEN THEY HEAT UP AND/OR YOU APPLY THEM THEY ARE BARLY SQUELLING AGAIN. SO I GUESS I WILL HAVE TO EITHER TAKE IT BACK TO FORD OR GET ANOTHER TRUCK BRAND. IT SEEMS FORD KNOWS SOMETHING BECAUSE GO LOOK AT NEW FORD RANGER'S AT A DEALERSHIP AND THE BRAKES ARE BIGGER & BETTER! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082230July 19, 2004
ELECTRICAL SYSTEM
I HAVE LEARNED OF THIS "AUTO REV LIMITER" FUNCTION ON MY 2002 FORD RANGER PICKUP. I NOTICED THIS WHEN CLEARING SOME CLEANING FLUID FORM THE INTAKE OF THE ENGINE. IT LIMITED THE ENGINE TO 3500 RPM WERE IT OSCILLATED. I HAVE HEARD OF OTHER INSTANCES OF A GOVERNOR SET AT 85 MPH ON THIS TRUCK. I FEEL THIS IS UN-NECESSARY FOR FORD TO INSTALL THIS AND NOT MENTION IT IN THE OWNERS MANUAL. IF IT IS MENTIONS I DO NOT SEE IT. I FEEL THIS PROPOSES A RISK FACTOR IN DRIVING OR PASSING WHEN A LITTLE EXTRA SPEED MAY BE NEEDED. I HAVE NOT EXCEEDED 85 MPH IN THIS TRUCK AND KNOWING IT IS LIMITED TO THIS SPEED HELPS ME JUDGE WEATHER OR NOT TO PURCHASE ANOTHER FORD WITH THIS RESTRICTION OR IF I NEED TO ACT IN AN EMERGENCY WHAT THE TRUCK IS CAPABLE OF. IT NEEDS TO TOLD TO THE BUYING PUBLIC BEFORE A PURCHASE IS MADE ON THIS TRUCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072984May 22, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
(1) GRINDING NOISE COMING FROM FRONT TRANSFER CASE ON 4X4 DRIVETRAIN, NOTICEABLE AT 30 TO 40 MPH..PRECENT AT ALL SPEEDS MORE APPARENT AT SPEEDS DESCRIBED, AT HIGH SPEEDS 40 TO 80MPH GRINDING NOISE MASKED BY WIND/ROAD NOISE. NOISE STARTED AT UNDER 20000 MILES ON VEHICLE, VEHICLE CURRENTLY HAS 27K MILES AND GRINDING/NOISE IS MORE PRONOUNCED. (2) NO APPARENT COMPONENT FAILURE YET, SEVERAL RANGER 4X4 OWNERS HAVE THIS PROBLEM.(MEMBER OF A RANGER FORUM OF 1000+ MEMBERS). WILL IT CAUSE PREMATURE FAILURE OF FRONT DRIVE LINE COMPONENTS LEADING TO CRASH AND OR DEATH? (3) DEALERSHIP IS AWARE OF THE PROBLEM, ONLY WAY TO CORRECT IT IS TO USE HARDER TIRES; DEALER WILL NOT RECOMMEND GOODYEARS WHICH IS WHAT IS INSTALLED BY THE FACTORY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072739May 17, 2004
UNKNOWN OR OTHER
THE RADIATOR ON MY 2002 FORD RANGER HAD TO BE REPLACED ON MARCH 5, 2004. ON MARCH 17, 2004 A 30" X 7" X 6" PLASTIC DEFLECTOR LOCATED BEHIND THE RADIATOR DROPPED AND CAUGHT A RIDGE ON A SNOW COVERED ROAD SENDING THE TRUCK INTO A SNOW COVERED EMBANKMENT. WHEN I WENT TO WHALING CITY FORD AND TOLD THEM WHAT HAPPENED AND SAID THEY MUST NOT HAVE PUT THE DEFLECTOR BACK ON PROPERLY THEY SAID THE DEFLECTOR MUST HAVE COME OFF AS A RESULT OF STRIKING THE EMBANKMENT. THEY CLAIM THAT MARKS ON THE DEFLECTOR SHOW IT GOT DAMAGED AT THAT TIME. HOWEVER, OTHER THAN WHAT HAPPENED TO THE END THAT DROPPED TO THE ROADWAY, THE MARKS ON THE DEFLECTOR ARE FROM HAVING TO TWIST AND TURN THE DEFLECTOR TO BREAK IT OFF FROM THE DRIVER SIDE OF THE TRUCK SINCE THE TRUCK COULD NOT BE DRIVEN WITH THE DEFLECTOR HANGING HALF WAY OFF AND SCRAPING ALONG THE ROAD SURFACE. THE RADIATOR DID NOT GET DAMAGED AND THE RADIATOR IS FORWARD OF THE DEFLECTOR. THE IMPACT WITH THE EMBANKMENT WAS SO SLIGHT THAT THE AIR BAG FAILED TO DEPLOY AND THAT WOULD NOT HAVE KNOCKED A PROPERLY SECURED PART OFF THE TRUCK. THERE WAS NO DAMAGE TO ANYTHING OTHER THAN THE BUMPER FROM THE IMPACT WITH THE EMBANKMENT. FURTHERMORE, THE SIDE OF THE DEFLECTOR THAT DROPPED HAD A PLASTIC PIN (MEANT TO HOLD THE DEFLECTOR IN PLACE) STILL IN THE MIDDLE OF THREE HOLES WHILE THE OTHER TWO HOLES APPEAR TO HAVE HAD NOTHING IN THEM. WE FILED A COMPLAINT ON FORD'S WEB SITE ON 12 APR 04 AND THEY HAVE, AT THIS WRITING, REFUSED TO HELP. THEY HAVE ALSO REFUSED TO ANSWER ANY QUESTIONS WE SUBMITTED BY E-MAIL. WE HAVE THE FAILED PART AND ARE WILLING TO SHOW IT TO ANYONE WHO IS INTERESTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10068320May 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
CAR WOULD NOT SHIFT INTO OVERDRIVE. GEAR INDICATOR STUCK IN DRIVE, EVEN IF VEHICLE IS IN PARKED. PRELIMINARY FORD INSPECTION REVEALED 3D GEAR FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068258May 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IN 2002 FORD RANGER IS A PIECE OF JUNK,MY TRANSMISSION HAS DONE IT ALL,FAILED COMPLETLY WITH ONLY 12,000 MILES,THEN THE DEALER GETS IT AND THE PARTS CHANGERS,NOT MECHANICS DON'T CHANGE ENOUGH PARTS(LEFT TORQUE CONVERTER FULL OF GARBAGE) I WAS A FORD MAN FOR YEARS NOW I WILL NEVER EVER BUY ANOTHER PIECE OF FORD JUNK!!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067656April 22, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AFTER COMPLAINTS TO THE FORD DEALERABOUT SHAKING IN THE FRONT BRAKES THAT THEY COULD NOT FIND, I TOOK MY 2002 FORD RANGER WITH 27,000 MILES ON IT TO MY LOCAL MECHANIC WHO IS A NAPA SERVICE CENTER. THE SHAKING BECAME VERY BAD AND THE MECHANIC WOULD FIT ME IN THE NEXT DAY TO RESUFACE THE ROTORS. THEY FOUND THE SILVER METAL ON THE ROTORS WAS FLACKING OFF AND THEY WERE WARPED TO THE POINT THAT THEY COULD NOT BE TURNED AND WERE NOT USABLE ANY MORE. WHEN I GOT TO THE GARAGE AT 4:30 PM ALL I COULD DO WAS HAVE THEM PUT ON NEW ROTORS SO I COULD HAVE TRANSPORTATION TO WORK THE NEXT MORNING AT 6:00 AM. WHEN I CALLED THE DEALER THE NEXT MORNING, THEY SAID THEY WOULD NOT DO ANYTHING BECAUSE IT WAS NOT DONE AT THE FORD DEALER. I DID NOT ASK FOR PAYMENT FOR THE WORK, JUST FOR COVERGE OF THE DEFECTIVE ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068686April 22, 2004
SUSPENSION:REAR, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
INTERMITTENTLY WHILE DRIVING THERE WAS VIBRATION IN THE REAR END OF THE VEHICLE. TIRES WERE ROTATED 4 TIMES, BUT THE VIBRATION STILL OCCURRED. ALSO, AT 5,000 MILES, COOLING FAN BEARING/HUB SQUEAKED BECAUSE OF MOISTURE BUILD UP. THE FAN BELT WAS REPLACED. SQUEAKING NOISE RECURRED AT 10,000 MILES. DEALERSHIP LUBRICATED THE FAN BELTS. BUT, THE SQUEAKING NOISE RECURRED AT 35,0000. THE FAN BELT NEEDED TO BE REPLACED AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068543April 21, 2004
WHEELS
WHILE DRIVING 35 MPH RIGHT WHEEL SEPARATED FROM THE VEHICLE. THIS CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. HOWEVER, DRIVER WAS ABLE TO STOP THE VEHICLE. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066158April 14, 2004
TIRES
FRONT TIRES ON MY RANGER KEEP "CUPPING" CAUSING A NOISE AND VIBRATION FROM THE FRONT. DEALER SAYS I NEED TO KEEP ROTATING THE TIRES EVERY 5000 MILES WHICH I HAVE BEEN (WHICH I ALSO FEEL IS EXTREME). SERVICE MANAGER TOLD ME IT IS BECAUSE FORD USES SOFT TIRES ON THIS MODEL. SOUNDS LIKE A DEFECT, MAYBE WHY THE EXPLORER'S KEPT ROLLING OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061566April 8, 2004
ENGINE AND ENGINE COOLING
INTERMITTENTLY WHILE DRIVING 35 MPH VEHICLE STALLED.VEHICLE WAS TOWED TO THE DEALERSHIP AND KEPT FOR TWO DAYS, BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061047April 1, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY, SEAT BELTS:FRONT:RETRACTOR
WHILE DRIVING AT ANY SPEED SEAT BELTS WILL COME UNDONE. ALSO SEAT BELT RETRACTOR WILL INTERMITTENTLY NOT RETRACT. VEHICLE HAD THIS PROBLEM 20 TIMES SINCE PURCHASE OF VEHICLE. *AK *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Ranger