Ford Mustang Service Bulletins (2016)

166 manufacturer communications on file.

February 14, 2018•Document ID: 10136597
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
SSM 47080
Date Added:
May 14, 2018
Manufacturer:
FORD
Summary
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
Associated Products (199)
2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Edge+ 179 more
Associated Documents
- Download MC-10136597-0001.pdf↗
February 9, 2018•Document ID: 10136592
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Mfr Comm. #:
SSM 47070
Date Added:
May 14, 2018
Manufacturer:
FORD
Summary
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start or no crank conditions or the IPC inoperative. For Lincoln vehicles, this information is now listed in the Technical Inspection and Post Road Test Sections of ePDI on the PTS website. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest.
Associated Products (39)
2018 Ford Ecosport 2018 Ford Edge 2018 Ford Explorer 2018 Ford F-150 2018 Ford Fusion 2018 Ford Mustang 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Edge 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-450 2017 Ford F-550 2017 Ford Fusion 2017 Ford Mustang 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKX+ 19 more
Associated Documents
- Download MC-10136592-0001.pdf↗
February 7, 2018•Document ID: 10136574
Service Bulletin/Repair Instructions
STRUCTURE:BODY:ROOF AND PILLARS; EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
TSB18-2036
Date Added:
May 14, 2018
Manufacturer:
FORD
Summary
Some 2015-2018 Mustang vehicles with a convertible top may exhibit a condition where the top sags on one or both sides near the rear glass due to broken tension rod clips. Follow the Service Procedure steps to correct the condition.
Associated Products (4)
2018 Ford Mustang 2017 Ford Mustang 2016 Ford Mustang 2015 Ford Mustang
Associated Documents
- Download MC-10136574-0001.pdf↗
January 29, 2018•Document ID: 10140332
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 47041
Date Added:
June 11, 2018
Manufacturer:
FORD
Summary
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (40)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT 2017 Lincoln MKX 2017 Lincoln MKZ 2017 Lincoln Navigator+ 20 more
Associated Documents
- Download MC-10140332-0001.pdf↗
January 29, 2018•Document ID: 10138533
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 47041
Date Added:
May 29, 2018
Manufacturer:
FORD
Summary
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (52)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect+ 32 more
Associated Documents
- Download MC-10138533-0001.pdf↗
January 11, 2018•Document ID: 10140324
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
SSM 47012
Date Added:
June 11, 2018
Manufacturer:
FORD
Summary
Some 2015-2018 F-150, Mustang and Transit vehicles built on or before 01-Dec-2017 may have a concern of no airflow from the climate control vents. This may be caused by a seized or sticking A/C clutch. This can be repaired by replacing only the A/C clutch (19D786/19D784). The compressor assembly (19703) may not be required. Refer to Workshop Manual, Section 412-00 for A/C clutch removal. It may be necessary to lightly tap around the stuck area of the clutch with a rubber mallet to free it from the pulley for removal. Refer to applicable labor operations from Section 11 of the SLTS maunual when replacing the A/C clutch.
Associated Products (12)
2018 Ford F-150 2018 Ford Mustang 2018 Ford Transit 2017 Ford F-150 2017 Ford Mustang 2017 Ford Transit 2016 Ford F-150 2016 Ford Mustang 2016 Ford Transit 2015 Ford F-150 2015 Ford Mustang 2015 Ford Transit
Associated Documents
- Download MC-10140324-0001.pdf↗
January 11, 2018•Document ID: 10138525
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
SSM 47012
Date Added:
May 29, 2018
Manufacturer:
FORD
Summary
Some 2015-2018 F-150, Mustang and Transit vehicles built on or before 01-Dec-2017 may have a concern of no airflow from the climate control vents. This may be caused by a seized or sticking A/C clutch. This can be repaired by replacing only the A/C clutch (19D786/19D784). The compressor assembly (19703) may not be required. Refer to Workshop Manual, Section 412-00 for A/C clutch removal. It may be necessary to lightly tap around the stuck area of the clutch with a rubber mallet to free it from the pulley for removal. Refer to applicable labor operations from Section 11 of the SLTS maunual when replacing the A/C clutch.
Associated Products (12)
2018 Ford F-150 2018 Ford Mustang 2018 Ford Transit 2017 Ford F-150 2017 Ford Mustang 2017 Ford Transit 2016 Ford F-150 2016 Ford Mustang 2016 Ford Transit 2015 Ford F-150 2015 Ford Mustang 2015 Ford Transit
Associated Documents
- Download MC-10138525-0001.pdf↗
January 3, 2018•Document ID: 10140311
Service Bulletin/Repair Instructions
STRUCTURE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
Mfr Comm. #:
SSM 46995
Date Added:
June 11, 2018
Manufacturer:
FORD
Summary
Some 2015-2017 Mustang Convertibles built on or before 1-Feb-2017 may exhibit wear marks or damage to the exterior surface of the convertible top in the area of the front outer edges. This may be due to contact between the convertible top and the tonneau covers that may be installed on the vehicle by the customer when the top is in the open position. If the tonneau covers have been installed on the vehicle, and the wear/damage is located in the area where the tonneau covers overlap the convertible top, replace the convertible top material. Refer to WSM, Section 501-18. Discard the original tonneau covers, and supply the customer with new tonneau covers, part numbers FR3Z-7631004-CB and FR3Z-7631005-CB. For claiming, use causal part 7631004 and applicable labor operations in section 12 of the service labor time standards (SLTS) manual.
Associated Products (3)
2017 Ford Mustang 2016 Ford Mustang 2015 Ford Mustang
Associated Documents
- Download MC-10140311-0001.pdf↗
January 3, 2018•Document ID: 10138512
Service Bulletin/Repair Instructions
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Mfr Comm. #:
SSM 46995
Date Added:
May 29, 2018
Manufacturer:
FORD
Summary
Some 2015-2017 Mustang Convertibles built on or before 1-Feb-2017 may exhibit wear marks or damage to the exterior surface of the convertible top in the area of the front outer edges. This may be due to contact between the convertible top and the tonneau covers that may be installed on the vehicle by the customer when the top is in the open position. If the tonneau covers have been installed on the vehicle, and the wear/damage is located in the area where the tonneau covers overlap the convertible top, replace the convertible top material. Refer to WSM, Section 501-18. Discard the original tonneau covers, and supply the customer with new tonneau covers, part numbers FR3Z-7631004-CB and FR3Z-7631005-CB. For claiming, use causal part 7631004 and applicable labor operations in section 12 of the service labor time standards (SLTS) manual.
Associated Products (3)
2017 Ford Mustang 2016 Ford Mustang 2015 Ford Mustang
Associated Documents
- Download MC-10138512-0001.pdf↗
November 29, 2017•Document ID: 10127426
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 46949
Date Added:
January 29, 2018
Manufacturer:
FORD
Summary
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (40)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Focus 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT+ 20 more
Associated Documents
- Download MC-10127426-0001.pdf↗
November 29, 2017•Document ID: 10127425
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 46948
Date Added:
January 29, 2018
Manufacturer:
FORD
Summary
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update APIM software. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.
Associated Products (40)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Focus 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT+ 20 more
Associated Documents
- Download MC-10127425-0001.pdf↗
November 29, 2017•Document ID: 10127424
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; LANE DEPARTURE; EQUIPMENT; BACK OVER PREVENTION
Mfr Comm. #:
SSM 46947
Date Added:
January 29, 2018
Manufacturer:
FORD
Summary
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available, refer to WSM Section 415-00 and update the APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (42)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect+ 22 more
Associated Documents
- Download MC-10127424-0001.pdf↗
November 22, 2017•Document ID: 10127417
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 46930
Date Added:
January 29, 2018
Manufacturer:
LINCOLN
Summary
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Associated Products (51)
2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer+ 31 more
Associated Documents
- Download MC-10127417-0001.pdf↗
November 2, 2017•Document ID: 10127405
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
SSM 46900
Date Added:
January 29, 2018
Manufacturer:
FORD
Summary
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
Associated Products (202)
2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford E-250 2017 Ford E-350 2017 Ford E-450 2017 Ford Edge 2017 Ford Escape+ 182 more
Associated Documents
- Download MC-10127405-0001.pdf↗
October 6, 2017•Document ID: 10125079
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 46861
Date Added:
December 14, 2017
Manufacturer:
FORD
Summary
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. To recover the screen, perform any one of the following actions: touch the SYNC screen anywhere outside the vehicle image pop-up box, safely shift the vehicle into and out of reverse, or perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). If this does not resolve the concern, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
Associated Products (42)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect+ 22 more
Associated Documents
- Download MC-10125079-0001.pdf↗
October 6, 2017•Document ID: 10125078
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mfr Comm. #:
SSM 46860
Date Added:
December 14, 2017
Manufacturer:
LINCOLN
Summary
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Associated Products (57)
2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer+ 37 more
Associated Documents
- Download MC-10125078-0001.pdf↗
September 28, 2017•Document ID: 10119684
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
SSM 46848
Date Added:
October 21, 2017
Manufacturer:
FORD
Summary
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC 3 software upgrades to support these apps are not currently available, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.
Associated Products (34)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford F-150 2017 Ford Fiesta 2017 Ford Focus 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT 2017 Lincoln MKX 2017 Lincoln MKZ 2017 Lincoln Navigator 2016 Ford C-Max 2016 Ford Edge 2016 Ford Escape+ 14 more
Associated Documents
- Download MC-10119684-0001.pdf↗
September 21, 2017•Document ID: 10119678
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
SSM 46834
Date Added:
October 21, 2017
Manufacturer:
LINCOLN
Summary
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (37)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT 2017 Lincoln MKX 2017 Lincoln MKZ 2017 Lincoln Navigator+ 17 more
Associated Documents
- Download MC-10119678-0001.pdf↗
September 13, 2017•Document ID: 10119669
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
SSM 46813
Date Added:
October 21, 2017
Manufacturer:
LINCOLN
Summary
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). The SYNC software version of the vehicle can be confirmed via OASIS. Do not attempt any repairs at this time. Engineering is investigating; Monitor OASIS for updates.
Associated Products (34)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford F-150 2017 Ford Fiesta 2017 Ford Focus 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT 2017 Lincoln MKX 2017 Lincoln MKZ 2017 Lincoln Navigator 2016 Ford C-Max 2016 Ford Edge 2016 Ford Escape+ 14 more
Associated Documents
- Download MC-10119669-0001.pdf↗
April 26, 2017•Document ID: 10109004
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 46465
Date Added:
August 1, 2017
Manufacturer:
FORD
Summary
Some 2016 Edge/Explorer/F-150/Mustang built on or before 01-Nov-2016 and equipped with a 4.2-inch FCDIM may exhibit a blank screen. To correct the concern, Reprogram the FCDIM to the latest level using IDS release 104.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 10D885 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
Associated Products (4)
2016 Ford Edge 2016 Ford Explorer 2016 Ford F-150 2016 Ford Mustang
Associated Documents
- Download MC-10109004-0001.pdf↗

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