Ford Focus Service Bulletins (2017)

181 manufacturer communications on file.

December 2, 2016•Document ID: 10094603
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
SSM 46232
Date Added:
March 10, 2017
Manufacturer:
FORD
Summary
SOME 2016-2017 FOCUS RS WITH SYNC 3 MAY EXHIBIT A CONDITION IN WHICH A SOUND MODE SELECTION IS DISPLAYED IN THE FRONT DISPLAY INTERFACE MODULE (FDIM) SOUND SETTINGS SCREEN. FOCUS RS AUDIO SYSTEMS ARE NOT EQUIPPED WITH SOUND MODE SURROUND SOUND. TO CORRECT THIS CONDITION, PERFORM THE SYNC ACCESSORY PROTOCOL INTERFACE MODULE (APIM) STANDARD PROGRAMMING PROCEDURE, REFER TO WORKSHOP MANUAL (WSM), SECTION 415-00. FOR CLAIMING, USE CAUSAL PART 14G371 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
Associated Products (2)
2017 Ford Focus 2016 Ford Focus
Associated Documents
- Download MC-10094603-0001.pdf↗
November 17, 2016•Document ID: 10095996
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
SSM 46211
Date Added:
March 20, 2017
Manufacturer:
FORD
Summary
SOME 2016-2017 FOCUS RS VEHICLES WITH SYNC 3 MAY EXPERIENCE A CONDITION IN WHICH A SOUND MODE SELECTION IS DISPLAYED IN THE FRONT DISPLAY INTERFACE MODULE (FDIM) SOUND SETTINGS SCREEN. FOCUS RS AUDIO SYSTEMS ARE NOT EQUIPPED WITH SOUND MODE SURROUND SOUND. ENGINEERING IS AWARE OF THIS CONCERN AND NO REPAIRS SHOULD BE PERFORMED AT THIS TIME. MONITOR OASIS FOR FUTURE UPDATES. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
Associated Products (2)
2017 Ford Focus 2016 Ford Focus
Associated Documents
- Download MC-10095996-0001.pdf↗
November 15, 2016•Document ID: 10095994
Service Bulletin/Repair Instructions
STRUCTURE:BODY:DOOR
Mfr Comm. #:
SSM 46207
Date Added:
March 20, 2017
Manufacturer:
FORD
Summary
SOME 2013-2017 FOCUS 4-DOOR SEDANS HAVE A SINGLE DAMPENER ON THE LEFT HAND SIDE, ADJACENT TO THE LIFTING COIL SPRING, TO SLOW THE OPERATION OF THE LUGGAGE COMPARTMENT DECK LID WHEN OPENING AND CLOSING. THE LUGGAGE COMPARTMENT DECK LID IS HELD OPEN ONLY BY THE COIL SPRINGS CONNECTED TO THE HINGES. THE DAMPENER IS NOT CHARGED WITH GAS TO SUPPORT THE LUGGAGE COMPARTMENT LID LIKE THE 5 DOOR HATCHBACK LIFT CYLINDERS. REFER TO THE UPDATED WORKSHOP MANUAL SECTION 501-03 FOR ADDITIONAL INFORMATION. IT IS NORMAL FOR THE DAMPENER TO COMPRESS EASILY WHEN REMOVED FROM THE VEHICLE, UNLIKE THE HATCHBACK LIFT SUPPORT CYLINDERS.
Associated Products (5)
2017 Ford Focus 2016 Ford Focus 2015 Ford Focus 2014 Ford Focus 2013 Ford Focus
Associated Documents
- Download MC-10095994-0001.pdf↗
November 11, 2016•Document ID: 10095991
Service Bulletin/Repair Instructions
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Mfr Comm. #:
SSM 46197
Date Added:
March 20, 2017
Manufacturer:
FORD
Summary
SOME 2013-2017 FOCUS/C-MAX VEHICLES EXHIBIT A FRAYED/CUT SHORT APPEARANCE AT THE FRONT EDGE OF THE HEADLINER NEAR THE WINDSHIELD. THIS IS A NORMAL CHARACTERISTIC OF THE HEADLINER AND NO REPAIRS SHOULD BE ATTEMPTED. ON 5 DOOR FOCUS(HATCHBACK) THE EXPOSED EDGE AT THE REAR LIFT GATE AREA MAY BE DUE THE HEM LIP OUT OF POSITION (BENT) PULLING THE WEATHER STRIP OUT OF POSITION, EXPOSING THE EDGE. THE HEM LIP CAN EASILY BE REPOSITIONED AND WILL KEEP THE HEADLINER EDGE COVERED BY THE WEATHER-STRIP, WITHOUT HEADLINER REPLACEMENT.
Associated Products (10)
2017 Ford C-Max 2017 Ford Focus 2016 Ford C-Max 2016 Ford Focus 2015 Ford C-Max 2015 Ford Focus 2014 Ford C-Max 2014 Ford Focus 2013 Ford C-Max 2013 Ford Focus
Associated Documents
- Download MC-10095991-0001.pdf↗
November 11, 2016•Document ID: 10095990
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SSM 46196
Date Added:
March 20, 2017
Manufacturer:
FORD
Summary
2016-2017 FOCUS VEHICLES BUILT ON OR AFTER 10/NOV/2016 WILL NO LONGER HAVE A FLEX-FUEL BADGE. PLEASE DO NOT SUBMIT FOR A MIS-BUILT UNIT, AND/OR ADD THE BADGE TO THE TAILGATE AND/OR LIFT GATE. SERVICE MANAGEMENT TEAM PLEASE SHARE WITH THE SALES TEAM THE DELETION OF THE BADGE WAS INTENTIONAL.
Associated Products (2)
2017 Ford Focus 2016 Ford Focus
Associated Documents
- Download MC-10095990-0001.pdf↗
November 11, 2016•Document ID: 10095982
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
SSM 46192
Date Added:
March 20, 2017
Manufacturer:
FORD
Summary
2016-2017 FOCUS VEHICLES WITH 2.0L GASOLINE DIRECT INJECTION(GDI) ENGINES BUILT ON OR AFTER 04/07/2016 WILL NO LONGER HAVE A HIGH PRESSURE FUEL PUMP COVER. PLEASE DO NOT SUBMIT FOR A MISS-BUILT UNIT, AND/OR ADD THE COVER BACK ON THE ENGINE. SERVICE MANAGEMENT TEAM PLEASE SHARE WITH THE SALES TEAM THE DELETION OF THE COVER WAS INTENTIONAL.
Associated Products (2)
2017 Ford Focus 2016 Ford Focus
Associated Documents
- Download MC-10095982-0001.pdf↗
November 9, 2016•Document ID: 10096001
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
16B43
Date Added:
March 21, 2017
Manufacturer:
FORD
Summary
CERTAIN 2016-2017 MODEL YEAR FOCUS RS VEHICLES - POWERTRAIN CONTROL MODULE REPROGRAMMING
Associated Products (2)
2017 Ford Focus 2016 Ford Focus
Associated Documents
- Download MC-10096001-0001.pdf↗
October 27, 2016•Document ID: 10091126
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SSM 46158
Date Added:
February 9, 2017
Manufacturer:
FORD
Summary
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. IF A CONCERN IS INTERMITTENT AND NO DTCS ARE PRESENT, REFER TO HISTORICAL DTCS AND THE PC/ED, SECTION 3 NO DTCS PRESENT INDEX CHART FOR FURTHER INFORMATION.
Associated Products (15)
2017 Ford Escape 2017 Ford Expedition 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650 2017 Ford F-750 2017 Ford Focus 2017 Ford Fusion 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKZ 2017 Lincoln Navigator
Associated Documents
- Download MC-10091126-0001.pdf↗
October 26, 2016•Document ID: 10091003
Service Bulletin/Repair Instructions
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Mfr Comm. #:
SSM 46153
Date Added:
February 9, 2017
Manufacturer:
FORD
Summary
SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORRECTLY. TIRE PRESSURES FROM THE FACTORY ARE NOT SET TO THE CORRECT SPECIFICATION. MAINTAINING THE CORRECT TIRE PRESSURE IS KEY TO THE RIDE CHARACTERISTICS OF THE VEHICLE AND AFFECTS RIDE QUALITY, HANDLING, LOAD CAPACITY AND TIRE WEAR. THE RECOMMENDED PRESSURE SETTINGS CAN BE FOUND ON THE TIRE INFORMATION LABEL IN THE DRIVER'S SIDE FRONT DOOR JAM. DO NOT USE THE TIRE PRESSURES LISTED ON THE SIDEWALL OF THE TIRES. MAINTAINING THE TIRE PRESSURE IS PART OF NORMAL MAINTENANCE. IT SHOULD BE RECHECKED MONTHLY, PER THE OWNER GUIDE AND DURING THE RECOMMENDED TIRE ROTATION INTERVALS.
Associated Products (78)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Lincoln Continental+ 58 more
Associated Documents
- Download MC-10091003-0001.pdf↗
October 26, 2016•Document ID: 10090990
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
SSM 46151
Date Added:
February 9, 2017
Manufacturer:
LINCOLN
Summary
SOME 2016-2017 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION MAY EXHIBIT A CONDITION IN WHICH THE SIRIUSXM TRAFFIC LISTING IS NOT LOADING BUT ALL REMAINING TRAVEL LINK FEATURES OPERATE PROPERLY. SIRIUSXM TRAFFIC IS ONLY AVAILABLE ON VEHICLES EQUIPPED WITH NAVIGATION, ONLY IN SELECT MARKETS AND REQUIRES AN ACTIVE SUBSCRIPTION TO SIRIUSXM TRAFFIC INFORMATION. IF SIRIUSXM TRAFFIC WILL NOT LOAD ATTEMPT THE FOLLOWING PROCEDURE. TURN THE IGNITION OFF, OPEN AND CLOSE THE DRIVERS DOOR, WAIT FOR 3 MINUTES, THEN DRIVE THE VEHICLE OUTSIDE TO OBTAIN A CLEAR VIEW OF THE SKY. SIRIUSXM TRAFFIC SHOULD RECOVER. IF SIRIUSXM TRAFFIC DOES NOT RECOVER CONTINUE TO MONITOR OASIS FOR FUTURE UPDATES. ENGINEERING IS AWARE OF THIS CONCERN AND NO COMPONENT REPLACEMENT OR ANY SOFTWARE RE-FLASHES SHOULD BE PERFORMED AT THIS TIME. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
Associated Products (18)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT 2017 Lincoln MKZ 2016 Ford Edge 2016 Ford F-150 2016 Lincoln MKX
Associated Documents
- Download MC-10090990-0001.pdf↗
October 17, 2016•Document ID: 10091151
Service Bulletin/Repair Instructions
SERVICE BRAKES
Mfr Comm. #:
SSM 46132
Date Added:
February 10, 2017
Manufacturer:
FORD
Summary
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM THE MAJOR VEHICLE SYSTEMS, THE BRAKES AND SUSPENSION MESSAGE WILL BE REPORTED AS THE VHR LOOKS FOR ANY WARNING LAMPS ILLUMINATED IN THE INSTRUMENT CLUSTER. RERUN THE VHR WITH THE ENGINE ON AND VEHICLE IN PARK, AND ENSURE THE PARK BRAKE IS DISENGAGED. IF THE SYNC VHR IS STILL REPORTING A CONCERN TO THE CUSTOMERS SYNC OWNERS ACCOUNT, REFER TO THE APPROPRIATE WORKSHOP MANUAL SECTION FOR DIAGNOSIS BY DTC OR SYMPTOM. STARTING IN 2015 NOT ALL SYNC EQUIPPED VEHICLES SUPPORT VHR, REFER TO THE OWNERS MANUAL FOR VHR OPERATION.
Associated Products (136)
2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Lincoln MKC 2017 Lincoln MKZ 2017 Lincoln Navigator 2016 Ford Edge 2016 Ford Escape 2016 Ford Expedition 2016 Ford Explorer 2016 Ford Fiesta 2016 Ford Flex+ 116 more
Associated Documents
- Download MC-10091151-0001.pdf↗
October 17, 2016•Document ID: 10090681
Service Bulletin/Repair Instructions
SERVICE BRAKES
Mfr Comm. #:
SSM 46132
Date Added:
February 7, 2017
Manufacturer:
FORD
Summary
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM THE MAJOR VEHICLE SYSTEMS, THE BRAKES AND SUSPENSION MESSAGE WILL BE REPORTED AS THE VHR LOOKS FOR ANY WARNING LAMPS ILLUMINATED IN THE INSTRUMENT CLUSTER. RERUN THE VHR WITH THE ENGINE ON AND VEHICLE IN PARK, AND ENSURE THE PARK BRAKE IS DISENGAGED. IF THE SYNC VHR IS STILL REPORTING A CONCERN TO THE CUSTOMERS SYNC OWNERS ACCOUNT, REFER TO THE APPROPRIATE WORKSHOP MANUAL SECTION FOR DIAGNOSIS BY DTC OR SYMPTOM. STARTING IN 2015 NOT ALL SYNC EQUIPPED VEHICLES SUPPORT VHR, REFER TO THE OWNERS MANUAL FOR VHR OPERATION.
Associated Products (133)
2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Lincoln MKC 2017 Lincoln MKZ 2016 Ford Edge 2016 Ford Escape 2016 Ford Expedition 2016 Ford Explorer 2016 Ford Fiesta 2016 Ford Flex 2016 Ford Focus 2016 Ford Fusion 2016 Ford Mustang+ 113 more
Associated Documents
- Download MC-10090681-0001.pdf↗
September 30, 2016•Document ID: 10109079
Service Bulletin/Repair Instructions
SEAT BELTS:FRONT:RETRACTOR; SEAT BELTS
Mfr Comm. #:
SSM 46102
Date Added:
August 1, 2017
Manufacturer:
FORD
Summary
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
Associated Products (110)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT 2017 Lincoln MKX 2017 Lincoln MKZ 2017 Lincoln Navigator+ 90 more
Associated Documents
- Download MC-10109079-0001.pdf↗
September 21, 2016•Document ID: 10109070
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN; ENGINE AND ENGINE COOLING:COOLING SYSTEM; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY; ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS; ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE; ENGINE AND ENGINE COOLING:ENGINE:DIESEL; ENGINE AND ENGINE COOLING:ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV); ENGINE
Mfr Comm. #:
SSM 46085
Date Added:
August 1, 2017
Manufacturer:
LINCOLN
Summary
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
Associated Products (297)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT 2017 Lincoln MKX+ 277 more
Associated Documents
- Download MC-10109070-0001.pdf↗
September 19, 2016•Document ID: 10109067
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 46073
Date Added:
August 1, 2017
Manufacturer:
FORD
Summary
Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 might exhibit a blank screen or other various SYNC symptoms only when the vehicle is in Transport mode. Engineering is aware of this possibility and it is considered normal due to the power saving features enabled while in transportation mode. It is beneficial to extended battery life to keep the vehicle in Transport Mode until the vehicle is prepped for sale. If the vehicle should exhibit a blank screen or other SYNC symptoms after it has been taken out of Transport mode, refer to Workshop Manual, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Associated Products (36)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT 2017 Lincoln MKX 2017 Lincoln MKZ 2017 Lincoln Navigator+ 16 more
Associated Documents
- Download MC-10109067-0001.pdf↗
September 8, 2016•Document ID: 10109058
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 46058
Date Added:
August 1, 2017
Manufacturer:
LINCOLN
Summary
Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. SiriusXM Traffic is only available on vehicles equipped with navigation, only in select markets and requires an active subscription to SiriusXM Traffic information. If SiriusXM Traffic will not load attempt the following procedure. Turn the ignition off, open and close the drivers door, wait for 3 minutes, then drive the vehicle outside to obtain a clear view of the sky. SiriusXM Traffic should recover. If SiriusXM Traffic does not recover continue to monitor OASIS for future updates. Engineering is aware of this concern and no component replacement or any software re-flashes should be performed at this time. The SYNC version can be confirmed via OASIS.
Associated Products (18)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-250 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Taurus 2017 Ford Transit 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT 2017 Lincoln MKZ 2017 Lincoln Navigator
Associated Documents
- Download MC-10109058-0001.pdf↗
September 5, 2016•Document ID: 10109056
Service Bulletin/Repair Instructions
SERVICE BRAKES; WHEELS
Mfr Comm. #:
SSM 46053
Date Added:
August 1, 2017
Manufacturer:
FORD
Summary
Some 2017 Focus and C-Max vehicles built on or after 8/1/2016 may exhibit a growl or rubbing noise from the wheel assembly after pre-delivery inspection has been performed to remove the brake rotor covers. This may be due to the brake caliper spring becoming dislodged and rubbing the wheel. The Brake Rotor Cover Removal Process on PTS states tools are not to be used when tearing/removing the rotor covers which could damage the wheel or dislodge brake components. In addition, turn each tire/wheel by hand after the rotor cover removal to verify there is no contact/rubbing between the brake caliper components and wheels.
Associated Products (4)
2017 Ford C-Max 2017 Ford Focus 2016 Ford C-Max 2016 Ford Focus
Associated Documents
- Download MC-10109056-0001.pdf↗
August 18, 2016•Document ID: 10092555
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; EQUIPMENT
Mfr Comm. #:
SSM 46011
Date Added:
February 22, 2017
Manufacturer:
FORD
Summary
SOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. REFER TO THE 2016-2017 WSM REVISED DIAGNOSTICS FOR ANY OF THE FOLLOWING CONCERNS: ONE-TOUCH UP FEATURE IS INOPERATIVE, WINDOW DOOR GLASS DOES NOT TRAVEL FULLY TO EITHER OPEN/CLOSED POSITION,AND WINDOW BOUNCES BACK CONCERNS. AT THE BEGINNING OF PINPOINT TEST E, CARRY OUT THE INITIALIZATION PROCEDURE ON THE SUSPECT POWER WINDOW, BEFORE CONTINUING THE PINPOINT TEST. REFER TO: POWER DOOR WINDOW INITIALIZATION - VEHICLES WITH: ONE-TOUCH OPEN AND CLOSE FRONT WINDOWS (501-11 GLASS, FRAMES AND MECHANISMS, GENERAL PROCEDURES).
Associated Products (9)
2017 Ford C-Max 2017 Ford Escape 2017 Ford Focus 2016 Ford C-Max 2016 Ford Escape 2016 Ford Focus 2015 Ford C-Max 2015 Ford Escape 2015 Ford Focus
Associated Documents
- Download MC-10092555-0001.pdf↗
July 1, 2016•Document ID: 10091267
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 45918
Date Added:
February 11, 2017
Manufacturer:
FORD
Summary
SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DURING AN IGNITION CYCLE WITH THE PHONE CONNECTED. DETERMINE IF THE CUSTOMER HAS AN ANDROID PHONE WITH THE BASEBALL APPLICATION MLB.COM AT BAT INSTALLED. IF THE CUSTOMER DOES NOT HAVE THIS APPLICATION LOADED THEN PROCEED TO THE WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. IF THE CUSTOMER DOES HAVE THIS APPLICATION LOADED VERIFY IF THE VERSION IS 5.1.3 OR LOWER ON THE ANDROID PHONE. IF THE ANDROID PHONE WITH MLB.COM AT BAT HAS VERSION 5.1.3 OR LOWER PLEASE RECOMMEND THAT THEY UPDATE THEIR APP TO VERSION 5.2 OR HIGHER AND RETEST FOR THE CUSTOMER SYMPTOM. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
Associated Products (26)
2017 Ford C-Max 2017 Ford Escape 2017 Ford Expedition 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Mustang 2017 Lincoln MKC 2017 Lincoln MKX 2017 Lincoln MKZ 2017 Lincoln Navigator 2016 Ford C-Max 2016 Ford Edge 2016 Ford Escape 2016 Ford Expedition 2016 Ford F-150 2016 Ford Fiesta 2016 Ford Flex 2016 Ford Focus 2016 Ford Mustang+ 6 more
Associated Documents
- Download MC-10091267-0001.pdf↗
July 1, 2016•Document ID: 10091230
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 45917
Date Added:
February 10, 2017
Manufacturer:
FORD
Summary
SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON NON-NAVIGATION VEHICLES. PERFORM THE FOLLOWING PROCEDURE TO RESOLVE. ENTER BEZEL DIAGNOSTICS PER WORK SHOP MANUAL (WSM) SECTION 415-00. SELECT TESTING SETTINGS FROM THE MENU. SCROLL DOWN AND PRESS CLEAR DR CALIB. PERFORM A DRIVE TEST FOR APPROXIMATELY 10 MINUTES, INCLUDE AT LEAST FOUR RIGHT TURNS AND FOUR LEFT TURNS WITH A VEHICLE SPEED OF AT LEAST 25 MPH. CONFIRM THAT GPS POSITION FOR NAVIGATION OR THE COMPASS FOR NON-NAVIGATION VEHICLES IS FUNCTIONING PROPERLY. ENGINEERING IS AWARE OF THIS CONCERN. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. MONITOR OASIS FOR FUTURE UPDATES.
Associated Products (28)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Lincoln MKC 2017 Lincoln MKZ 2017 Lincoln Navigator 2016 Ford C-Max 2016 Ford Escape 2016 Ford Expedition 2016 Ford Fiesta 2016 Ford Flex 2016 Ford Focus 2016 Ford Fusion+ 8 more
Associated Documents
- Download MC-10091230-0001.pdf↗

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