Ford Fiesta Complaints (2016)

179 consumer complaints on file.

#11048854November 28, 2017
STEERING
NOW SECOND OCCURRANCE OF A PROBLEM WITH THE POWER STEERING. POWER ASSIST FAILS ON STARTUP WITH CAR STATIONARY AND IN MOTION. BOTH TIMES THE CAR HAD BEEN PARKED IN COLD WEATHER FOR A FEW HOURS. UNASSISTED STEERING IS VERY HIGH EFFORT AND RENDERS THE CAR ALMOST UNUSABLE. THE FIRST TIME THIS OCCURRED THE DASH WARNING LIGHT WAS ON; DEALER SERVICE FOLLOW-UP HAD THE CAR FOR FOUR DAYS BUT FAILED TO TRACE THE PROBLEM OR DOCUMENT THE FAILURE CODE. DURING LAST OCCURRENCE THE WARNING LIGHT DID NOT APPEAR. IN BOTH CASES STOPPING AND RE-STARTING THE VEHICLE CAUSED THE POWER STEERING TO FUNCTION PROPERLY AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045550November 13, 2017
ENGINE
ENGINE COOLING RESERVOIR IS CRACKED (LEAKING ANTIFREEZE FLUID)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042671November 2, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 FORD FIESTA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED SPONTANEOUSLY AND STRUCK A TREE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11034598October 19, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FIESTA. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED, THE RPMS INCREASED, AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031719October 4, 2017
UNKNOWN OR OTHER
TRANSMISSION ISSUES. THE CAR JERKS AND STUTTERS AND RAMPS UP REALLY HIGH. DON'T FEEL VERY SAFE IN EVERY DAY TRAFFIC. I JUST PURCHASED THE 2016 BRAND NEW IN MAY 2017 AND HAVE HAD IT BACK FOR SERVICE THREE TIMES. I AM NOT SATISFIED WITH THE EXPLANATION OF THE DUAL TRANSMISSION. HAD I KNOW IT HAD THE SAME TRANSMISSION AS MY 2011 FIESTA, I WOULD NOT HAVE PURCHASED THIS VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021535September 5, 2017
ELECTRICAL SYSTEM, POWER TRAIN
CAR PARKED, BATTERY DEAD. JUMP STARTED CAR. CAR STARTED. ALL WARNING LIGHTS LIT ON DASH. ONLINE SEARCH RECOMMENDED DRIVING CAR TO RESET THE PROGRAMS. DROVE CAR AROUND BLOCK, CAR LOST ACCELERATION. FELT AS THOUGH TRANSMISSION WAS IN NEUTRAL. THE ENGINE REVVED WHILE GIVING GAS BUT WOULD NOT MOVE. TRANSMISSION MALFUNCTION WARNING LIGHT CAME ON. HAD CAR TOWED TO DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013491August 7, 2017
SEAT BELTS, POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2016 FORD FIESTA. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED AND FAILED TO ACCELERATE PROPERLY. IN ADDITION, A SCRAPPING TYPE NOISE WAS PRESENT COMING FROM THE STEERING WHEEL WHILE OPERATING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEAL HAMILTON FORD DEALER LOCATED IN CLOVIS, NEW MEXICO, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. ...UPDATED 10/19/17 *BF THE CONSUMER STATED THE SEATBELTS IN BACK WOULD LOCK UP WHILE IN USE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006045July 17, 2017
ENGINE
HELLO, I JUST BOUGHT MY 2016 FORD FIESTA ST AND I HAVE BEEN HAVING PROBLEMS WITH IT OVERHEATING. PLEASE ADVISE. IT HAPPEN TO ME THREE TIMES NOW WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005106July 13, 2017
POWER TRAIN
I PICKED UP THIS NEW FORD FIESTA 5DR (AUTO TRANSMISSION) 9/29/16 & THE VEHICLE NOW HAS 1979 MILES ON ODOMETER. I NOTICED THIS TRANSMISSION ISSUE RIGHT AFTER I PICKED UP THE CAR & REPORTED THIS TO THE DEALER. THE CAR/TRANSMISSION SEEMS TO HAVE A MIND OF IT'S OWN. THE DEALER AT THE TIME COULD NOT DUPLICATE THE PROBLEM & TOLD ME WHEN I COULD DUPLICATE IT TO RETURN & HAVE IT CHECKED; WELL THAT'S A LITTLE HARD SINCE THE ISSUE IS NOT PRE-DETERMINED. ON 7/12/2017 AS I WAS STOPPED AT A TRAFFIC LIGHT I REALIZED MY SIDE VISION WAS OBSCURED SLIGHTLY SO I THOUGHT I WOULD EASE UP TOWARDS THE STOP LINE TO CLEAR THE OBSTRUCTED VIEW, I TOOK MY FOOT OFF THE BRAKE SLIGHTLY IN AN EFFORT TO JUST LET THE CAR ROLL A LITTLE UNTIL I CLEARED THE OBSTRUCTED VIEW BUT INSTEAD OF MY CAR JUST ROLLING IT LUNGED FORWARD & SCARED THE LIFE OUT OF ME SO I PRESSED DOWN ON THE BRAKE TO STOP THE CAR. THERE WAS NO ONE IN FRONT OF ME & LUCKILY NO ONE IN BACK OF ME EITHER WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005173July 13, 2017
STEERING
I PICKED UP THIS FORD FIESTA 5DR VEHICLE 9/29/2016 (AUTOMATIC TRANSMISSION) NEW & AT THAT TIME I NOTICED THAT THE STEERING COLUMN LOCK/UNLOCK LEVER FOR THE TILT/ TELESCOPIC WHEEL WAS VERY HARD FOR ME TO ENGAGE/DISENGAGE TO ADJUST THE HEIGHT OF THE STEERING WHEEL.. I ASKED AT THAT TIME IF THE LEVER COULD BE ADJUSTED FOR EASE SINCE I AM A 76 Y/O FEMALE WITH NOT MUCH STRENGTH IN MY HANDS, PERHAPS IF I WERE A 20 Y/O AGILE MALE IT WOULDN'T BE SUCH AN ISSUE.. I WAS TOLD BY THE DEALER THAT THEY COULD NOT ADJUST THAT SINCE IT IS A SAFETY ISSUE TO CHANGE THAT; WHILE I UNDERSTAND THE SAFETY THING I ALSO KNOW THAT MY HAND, THUMB, ARM & WRIST ARE SUFFERING FROM THIS 'DESIGN FLAW' & I WILL SPEAK WITH MY DOCTOR NEXT WEEK IN REGARD TO THIS PAIN.. I'M NOT SURE WHO DESIGNED THIS LEVER TO BE SO HARD FOR SOME PEOPLE TO USE & ADJUST BUT OBVIOUSLY THEY DIDN'T TAKE INTO CONSIDERATION OLDER FEMALE DRIVERS .. WHILE I PAID FOR THIS FEATURE OF THE TILT/ TELESCOPIC WHEEL I'M HAVING A DIFFICULT TIME TAKING ADVANTAGE OF THIS FEATURE BECAUSE OF THE LEVER ISSUE; IN ADDITION I AM SHORT SO NEED TO GET CLOSER TO THE STEERING WHEEL TO DRIVE COMFORTABLY.. SHAME ON THE AUTO DESIGNER FOR WHAT I CONSIDER A DESIGN FLAW DONE WITHOUT TESTING BEFORE RELEASING TO THE ENTIRE PUBLIC..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992000May 28, 2017
ENGINE, POWER TRAIN
HAS A HESITATION WHEN YOU PRESS THE GAS PEDAL ALMOST LIKE TOO MUCH FUEL AT ONE TIME AND THEN ALL OF THE SUDDEN IT WILL LAUNCH FORWARD. WHEN THIS HAPPENS WHILE TURNING IT WILL CAUSE YOU TO REDIRECT YOUR STEERING QUICKLY OR YOU WILL END UP ON SOMEONE ELSE'S SIDE OF THE ROAD.AND WHEN PULLING OUT FROM STOP SIGNS OR SIGNAL LIGHTS IS VERY SCARY AND IS A SAFETY CONCERN FOR ME.NOT HAVING POWER WHEN NEEDED IS VERY UNSAFE FOR ME AND THE OTHER SURROUNDING DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983832May 6, 2017
POWER TRAIN
CAR SHUDDERS/SHAKES WHEN I START TO DRIVE AFTER A STOPLIGHT. USUALLY HAPPENS AFTER THE CAR HAS BEEN ON FOR A WHILE AND THE ENGINE IS HOT. TOOK CAR FOR AN OIL CHANGE AND NOTICED A LOT OF OIL DRIPPING FROM UNDERNEATH THE CAR LATER THAT DAY (2 INCH DIAMETER SPOTS). TOOK THE CAR TO A MECHANIC, AND THEY SAID THE SHUDDERING/SHAKING IS CAUSED BY AN ISSUE WITH THE CLUTCH. I JUST BOUGHT THIS CAR NEW, AND DID NOT EXPECT TO HAVE AN ISSUE ALREADY. THIS IS A MANUFACTURER DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971559April 10, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE IN AN INTERSECTION. THE FAILURE OCCURED WITHOUT WARNING. THE FAILURE OCCURRED ON TWO OTHER OCCATIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971519April 9, 2017
ENGINE
MANUAL TRANSMISSION VEHICLE SEEMS TO HAVE OCCASIONAL HESITATION UNDER LOAD WHEN MAINTAINING SPEED, ALL OBSERVED SPEEDS, ALL OBSERVED GEARS (ROUGHLY 30MPH TO 70MPH IN GEARS 3-5). VEHICLE HAS DONE IS SINCE NEW, (DECEMBER 26, 2016 TO PRESENT) LESS THAN 4,500 MILES ON IT AT PRESENT. BRINGING TO DEALER IN NEXT WEEK OR TWO FOR FIRST SCHEDULED OIL CHANGE, WILL HAVE THEM CHECK IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970525April 4, 2017
STEERING
STEERING WHEEL PLASTIC COVER CATCHES FINGER AT 5 O'CLOCK AND 7 O'CLOCK WHEN TRYING TO TURN. PLACING FINGER AND TURNING STEERING WHEEL CATCHES FINGER AND COULD LEAD TO AN ACCIDENT. PLASTIC STICKS OUT FROM THE BLACK BACK PLASTIC THAT IT TOUCHES. IN MY CAR IT'S A GRAY ACCENT U SHAPED THAT STARTS ON THE LEFT SIDE OF THE AIRBAG AND GOES DOWN AND AROUND TO THE RIGHT SIDE OF THE AIRBAG. THE TOUGH PART OF THE U-SHAPED GOES FROM THE LEFT AND YOU HAVE THE TELEPHONE BUTTONS RADIO BUTTONS ON ONE SIDE AND THEN YOUR CRUISE CONTROL BUTTONS ON THE OTHER IN THE CENTER OF THE TOP OF THE U-SHAP. DOWN ALONG THE BOTTOM WHEN IT TOUCHES THE OUTSIDE OF STEERING WHEEL THAT'S WHERE YOUR FINGER CAN GET CAUGHT WHEN TRYING TO TURN IT WHILE DRIVING. IF YOU REACH YOUR HAND IN THROUGH THE SMALL BOTTOM HOLES AND PULL OUT YOU CAN FILL THE EXTRA PLASTIC AND ALMOST A SHAPNESS DOWN ALONG THE BOTTOM WHEN IT TOUCHES THE OUTSIDE OF STEERING WELL THAT'S WHERE YOUR FINGER TO GET CAUGHT WHEN TRYING TO TURN IT WHILE DRIVING. IF YOU REACH YOUR HAND IN THROUGH THE SMALL BOTTOM HOLES AND PULL OUT YOU CAN FILL THE EXTRA PLASTIC AND ALMOST A SHARPNESS FROM IT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967884March 22, 2017
UNKNOWN OR OTHER
I HAD THE HOOD ON MY FORD OPEN TODAY TO CLEAR OUT LEAVES THAT HAD GOTTEN STUCK AROUND THE VENTS UNDER THE HOOD. WHILE I HAD THE HOOD UP I NOTICED "TIN FOIL" AROUND THE WINDSHIELD WHERE IT MEETS THE FRAME OF FRONT WINDOWS.. I'M STRUCK BY THAT TIN FOIL & ON BOTH SIDES THE PASSENGER SIDE & THE DRIVER SIDE OF THE WINDSHIELD HOW SAFE IS THAT .. (TOOK THREE PICS & HOPE YOU CAN SEE IT) UPLOADED ALL 3 PICTURES.. AUTO WAS STATIONARY AT THE TIME..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916676October 17, 2016
POWER TRAIN
CLUNK NOISE SHIFTING FROM 1ST TO 2ND GEAR... I HAVE EXPERIENCED THIS FROM THE DAY I PICKED UP THE CAR FROM THE DEALER ON 9/29/16 (45 MILES ON CAR THEN).. I THOUGHT AT FIRST I IMAGINED IT OR JUST NEEDED TO GET USED TO THIS CAR SINCE I HAD JUST TURNED IN A 2014 LEASE CAR BACK TO TOYOTA SO BIG DIFFERENCE IN THESE 2 CARS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892513August 2, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DAYLIGHT RUNNING LAMPS INOPERATIVE AT TIME OF PURCHASE. PAID FOR TX INSPECTION. DISCOVERED AFTER LEAVING DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875615June 21, 2016
UNKNOWN OR OTHER
MAYBE THIS IS AN OVERSITE ON MY PART, BUT I WAS TAKING SOMEONE HOME THEY WERE SEATED IN BACKSEAT, THE DOOR WAS LOCKED, THINKING THEY COULD UNLOCK DOOR FROM THE BACK, THEY WERE UNABLE TO, I HAD TO UNLOCK BACKDOOR FROM THE FRONT (WITH BUTTON NEAR FRON CONSOLE OF CAR). I SAT IN THE BACK AND COULD NOT FIND A BUTTON TO LOCK OR UNLOCK THE BACK DOOR EXCEPT TO ASK DRIVER OR HIS PASSENGER TO UNLOCK DOOR FROM THE FRONT.. I THINK THIS IS DANGEROUS, ESPECIALLY IN AN ACCIDENT, IF SOMETHING WOULD TO HAPPEN TO THE DRIVER AND BACK PASSENGER IS TRAPPED. I STILL DO NOT KNOW WHERE A BUTTON FOR. HAD I GOTTEN OUT OF CAR AND LEFT PASSENGER IN CAR, HE WOULD HAVE NO IDEA HOW TO UNLOCK DOORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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