Ford Fiesta Complaints (2014)
504 consumer complaints on file.
- #11245976August 23, 2019POWER TRAIN
MAJOR PROBLEMS IN MY 2014 FORD FIESTA WITH THE DPS6 DUAL CLUTCH TRANSMISSION. AT TIMES YOU CANNOT GET IT TO SHIFT OUT OF FIRST GEAR. VERY DANGEROUS WHEN YOU CANNOT GET YOU CAR TO GO ABOVE 20 MPH BECAUSE IT IS STUCK IN FIRST. TACH IS HITTING 7000 RPM'S BECAUSE YOU CAN'T GET IT TO SHIFT. YOU HAVE TO KEEP SLOWING AND ACCELERATING UNTIL IT FINALLY SHIFTS. THEN THE OTHER MAJOR PROBLEM IS WHEN YOU SHIFT TO PARK IT REALLY IS NOT IN PARK. A WARNING LIGHT COMES ON THE DASH AND WARNS THE CAR IS NOT IN PARK EVEN THOUGH I HAVE PARKED AND TAKEN THE KEY OUT. IF I AM ON A SLOPE THE CAR WILL START ROLLING. YOU HAVE TO SET THE PARKING BRAKE BECAUSE THERE IS NO RELIABLE WAY TO GET IT TO GO INTO PARK. I HAVE THIS IS A KNOW ISSUE WITH THESE TRANSMISSIONS. THOUSANDS OF PEOPLE HAVE ONGOING PROBLEMS SIMILAR TO MINE. I HAVE ALREADY TAKEN THE CAR TO FORD ONCE WHERE THEY REPLACED THE TRANSMISSION CONTROL MODULE. WITHIN 2 MONTHS THE SAME THINGS WERE HAPPENING AGAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11245868August 22, 2019ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE STALLS RANDOMLY AND DIES AT LOW SPEEDS, FORD WILL NOT ADDRESS IT AS A PART OF THEIR RECALLS, WAS TOLD I NEED TO PAY FOR ALL REPAIRS OUT OF POCKET, VERY DANGEROUS TO DRIVE ON THE HIGHWAY AND SPORADIC OCCURRENCES OF STALLING. ENGINE AND WRENCH LIGHT WILL RANDOMLY COME ON AND OFF BEFORE THE VEHICLE BEGINS STALLING. IT WILL QUITE LITERALLY SIEZE UP ON OCCASION AND NOT BE ABLE TO ACCELERATE. VEHICLE WILL ALSO RANDOMLY DIE IN THE MIDDLE OF DRIVING USING GEARS 2-3.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11245920August 22, 2019POWER TRAIN
TRANSMISSION SHIFTS INTO NEUTRAL UPON AGGRESSIVE ACCELERATION. JERKY SHIFTING AT NORMAL DRIVING SPEEDS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11245543August 21, 2019UNKNOWN OR OTHER
RIGHT REAR DOOR LATCH STOPPED WORKING SUDDENLY. BACKING OUT OF MY DRIVEWAY I NOTICED MY PASSENGER REAR DOOR SWING OPEN. I STOPPED TO CLOSE IT BUT IT BOUNCED OFF THE FRAME WITH EACH ATTEMPT. WOULD NOT LATCH NO MATTER HOW HARD I PUSHED. HAD TO PUT CAR IN GARAGE BECAUSE THERE IS NO WAY TO SECURE THE CONTENTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11245013August 19, 2019LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE'S DOOR LATCHING SYSTEM FAILED. THE VEHICLE WAS TAKEN TO GLEN JONES FORD CASA GRANDE (1932 NORTH PINAL AVENUE, CASA GRANDE, AZ) TO BE REPAIRED FOR THE REAR DRIVER'S SIDE LATCH, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE DOOR AJAR INDICATOR ILLUMINATED WHILE DRIVING. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 20,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11245137August 19, 2019STRUCTURE:BODY, POWER TRAIN, SUSPENSION
TAKATA RECALL CAR WILL NOT GO INTO REVERS TAKATA RECALL GEAR CHANGE IS ROUGH WILE DRIVING FOREWORDS SHUDDERS I HAVE TO TURN KEY ON AND OFF MANY TIMES BEFORE IT WILL START LOUD CLUNK WHEN MAKING A RIGHT TURN TAKATA RECALL TOOK CAR IN FOR SYNC RECALL MANY TIMES STILL NOT FIXED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11244327August 16, 2019STRUCTURE:BODY
THE DOOR LATCH ON THE BACK DOOR DOESN'T WORK, I SEE A RECALL FOR MY SPECIFIC VEHICLE TYPE BUT NOT MY VIN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11243923August 14, 2019POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 40 MPH ON AN INCLINE, THE VEHICLE FAILED TO ACCELERATE. ALSO, WHILE AT A COMPLETE STOP, THE VEHICLE ABRUPTLY JERKED AND GRADUALLY ACCELERATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT REFRAINED FROM DRIVING HIGHWAYS SPEEDS OUT OF CONCERN THAT THE VEHICLE WOULD LOSE ACCELERATION AND CRASH. WYATT JOHNSON FORD (646 THOMPSON LANE, NASHVILLE, TN 37204, 615-244-3615) WAS CONTACTED AND DIAGNOSED THAT THE CLUTCH AND TRANSMISSION FAILED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11244041August 14, 2019ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
MY VEHICLE HAS BEEN SHUDDERING FOR YEARS AND UNTIL EVEN THE LAST DAY THEY EXPLAINED THAT IT WAS NORMAL FOR THAT TYPE OF VEHICLE TO REACT WITH THE SHUDDERINGS BEFORE TAKING OFF. THE CHECK ENGINE LITE KEEPS COMING ON AND AFTER DRIVING FOR ABOUT A MINUTE CAR DOES NOT REVERSE AT ALL UNTIL CARS SHUT OFF. CAR RIGHT NOW IS NOT BEING DRIVEN BECAUSE ITS BEEN A SAFETY HAZARD FOR SOME TIME NOW. THIS IS MY ONLY WAY OF TRANSPORTATION. I NOW HAVE BEEN RENTING CARS WHILE I STILL PAY OFF THIS CAR TILL THIS DAY. THE FORD DEALERSHIP HAS BEEN LYING TO ME. I HOOKED UP THE COMPUTER AND GOT A LOW CLUTCH DUAL CONTROL SYSTEM ERROR. I GOT THE PART CHANGED OUT AND CAR CONTINUES TO HAVE CHECK ENGINE LITE. I USE THIS VEHICLE TO PICK UP MY DAUGHTER EVERY MONTH. FOR YEARS DRIVING THIS VEHICLE NEVER REALIZED HOW FORD HAS PUT ME AND MY DAUGHTER IN DANGER BY HAVING THESE FAULTY VEHICLES WITH MESSED UP TRANSMISSION THAT DIDN'T BELONG IN THESE TYPES OF VEHICLE. I TOOK THE VEHICLE TO GET FIXED ONCE AND THEY TOLD ME IT WAS A RECALL AND WOULDN'T HAPPEN AGAIN AFTER THE FIX AND IT CONTINUED AFTER SOME TIME TO GO BACK TO ITS USUAL SHAKE BEFORE TAKE OFF. LIKE I SAID THE LAST TIME I WENT FOR OIL CHANGE AND FULL INSPECTION OF VEHICLE AT SCARSDALE FORD DEALERSHIP THE MECHANIC SAID HE TOOK IT OUT FOR A DRIVE AND SAW NOTHING WRONG WITH MY CAR. AFTER I DROVE IT OUT THE DEALERSHIP CAR CONTINUED TO SHAKE AND KNEW THAT HE WAS LYING. THEY JUST DONT WANT TO FIX THE PROBLEM. PLEASE HELP I OWE OVER $4000 LEFT ON PAYMENTS AND THIS CAR ISNT WORTH NOT EVEN A PENNY FOR THE DANGER IT PUT ME THROUGH EVERYTIME I TOOK THE CAR OUT FOR A DRIVE. WHENEVER MY CAR CHECK ENGINE LITE CAME ON WAS WHEN I WAS ON LOCAL ROADS AND HIGHWAY. THE CAR AS OF NOW DOES NOT REVERSE BUT WHEN DRIVEN IT ALSO DOESNT CHANGE ITS GEARS PROPERLY IT SKIPS GEAR 2 SOMETIMES AND CAR SHAKES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11243011August 10, 2019ENGINE
SATURDAT JULY 30, 2019MY VEHICLE OVERHEATED.VEHICLE WAS TAKEN IN FOR COOLING MAINTENANCE. RADIATOR THERMOSTAT AND COOLING RESERVOIR WAS CHECKED. I WAS ADVISED TO MONITOR THE COOLANT LEVEL. ON AIGUST 10, 2019 WHILE DRIVING 75 MPH, THE TEMPERATURE GAUGE DISPLAYED "OVERHEATING". I PULLED OVER AND OPENED THE HOOD. WHEN I OPEN THE HOOD THE COOLANT WAS BOILING. I WAITED 20 MINS FOR THE BOILING TO SUBSIDE. I SLOWLY REMOVED THE CAP AND THE COOLANT LEVEL STARTED TO RISE WHICH WAS THE SAME ISSUE AS BEFORE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11241652August 4, 2019ENGINE, VEHICLE SPEED CONTROL
TCM IT HAS A SLOW ACCELERATION IT TAKES LONGER THAN NORMAL FOR IT TO PICK UP SPEED AND THE CAYATIC CONVERTER
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11241172August 1, 2019ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I LEASED THE CAR THROUGH MY BANK ON MAY 5TH 2016 WITH JUST OVER 35,000 MILES. TWO MONTHS INTO THAT THE CAR DIDN'T START AND ALL ELECTRONIC LIGHTS WERE FLICKERING. IT DISPLAYED TRANSMISSION MALFUNCTION. I TOWED THE CAR TO A BIG FORD REPAIR SHOP. THEY SAID IT NEEDED A NEW TRANSMISSION UPDATE AND A NEW CLUTCH. THEY TOOK CARE OF IT. THIS HAS HAPPENED SEVEN (7) TIMES SINCE I GOT THE CAR MAY 2016. PRETTY MUCH EVERY FOUR MONTHS. IT IS COMPLETELY INCONVENIENT AND COSTLY. I HAVE ALSO BEEN HAVING PROBLEMS WITH THE EVAP FUEL COMPONENTS. I HAVE A CHECK ENGINE LIGHT ON NOW AND IT NEEDS TO BE SERVICED. THE LAST TIME I GOT A TRANSMISSION UPDATE FROM FORD WAS IN MARCH 2019. MY CAR NOW BARELY HAS 66,200 MILES SO IT'S VERY DISAPPOINTING THE AMOUNT OF WORK AND TRANSMISSION ISSUES I'VE HAD TO DEAL WITH. I STILL OWE $4,800 ON THE CAR. I LEASED IT FOR $12,000. I AM HOPING I AM ABLE TO GET SOME HELP OR SOME KIND OF COMPENSATION FOR DEALING WITH THE ISSUES FOR YEARS. I TRADED IN A GOOD WORKING JEEP TO GET THIS CAR BECAUSE I THOUGHT IT WOULD BE GOOD ON GAS AND ECONOMICAL. THIS IS MY FIRST FORD CAR. I WILL PROBABLY NEVER BUY ANOTHER FORD CAR. I WOULDN'T WANT TO GET BURNED AGAIN. THANK YOU FOR YOUR TIME.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11240802July 31, 2019ENGINE
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING, THE VEHICLE WAS LEAKING COOLANT. THE VEHICLE WAS TAKEN TO DONLEY FORD-LINCOLN OF ASHLAND (1641 CLAREMONT AVE, ASHLAND, OH 44805, (419) 281-3673) AND THEY REPAIRED THE HOSE THAT WAS LEAKING THE COOLANT. FIFTEEN MINUTES AFTER LEAVING THE DEALER, THE TEMPERATURE GAUGE ILLUMINATED AGAIN AND THE CONTACT HAD TO PULL OVER FROM THE HIGHWAY. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THEY FOUND A CRACK IN THE ENGINE THAT CAUSED THE FAILURE. THE DEALER STATED THAT THE ONLY REMEDY WAS TO INSTALL A NEW ENGINE AND THE REPAIR COST WAS QUOTED AT $5,000. THE VEHICLE'S EXTENDED WARRANTY EXPIRED AT 100,000 MILES. THE FAILURE MILEAGE WAS 107,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11240573July 30, 2019POWER TRAIN:DRIVELINE
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED, LUNGED FORWARD, AND HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT NOTICED AN ABNORMAL BURNING ODOR COMING FROM THE FRONT DRIVER AND PASSENGER SIDE. THE CONTACT HAD TO RELEASE THE ACCELERATOR PEDAL IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO VANCE FORD LINCOLN (510 N MAIN ST, MIAMI, OK 74354, (800) 725-4431) WHERE IT WAS DIAGNOSED THAT THE DRIVELINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,747.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11240249July 29, 2019POWER TRAIN
THE TRANSMISSION IN MY CAR HAS HAD SHUTTERING, AND I HAVE LOST ACCELERATION AT TIMES. THESE EVENTS HAPPEN WHILE THE CAR IS IN GEAR AND I AM DRIVING. I HAVE HAD THE CAR IN THE SHOP 3 TIMES FOR TRANSMISSION WORK. THE CLUTCH HAS BEEN REPLACED 3 TIMES, AND IT HAS HAD REPROGRAMMING SEVERAL TIMES. THE PROBLEM PERSISTS. I WAS TOLD I HAVE ONE MORE CLUTCH REPLACEMENT FROM FORD, THEN MY WARRANTY WILL EXPIRE. DOCUMENTATION CAN BE PROVIDED UPON REQUEST.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11234690July 25, 2019POWER TRAIN
PART 2: THIS IS THE SECOND PART OF THE COMPLAINT FOLLOWING THE TRADE-IN OF THE 2012 FOCUS I PURCHASED BRAND NEW...SO, SICK OF THE FOCUS ACTING UP ALL THE TIME, I TOOK IT BACK INTO JIM SNEAD FORD, WAYNESBORO, VA AND HE ENCOURAGES ME TO BUY A BRAND NEW FIESTA. I DID NOT COMPLAIN AS HE WAS MY SOLE MAIN GUIDANCE AND I THOUGHT I COULD TRUST JIM. ON 08/09/2013, I PURCHASE A BRAND NEW FORD FIESTA TRADING IN THE 2012 FORD FOCUS. JIM SNEAD ALLOWS ONLY $961 TRADE IN VALUE FOR THE FOCUS AND I LOST $23,690.68 ON DEPRECIATION AND MONTHLY PAYMENTS! I BUY THE FIESTA AND THE SAME THING HAPPENS AGAIN. THE CAR'S TIRES SPIN WHEN ACCELERATING FROM A FULL STOP THEN THE VEHICLE JUMPS OUT FORWARD. THE CAR RIDES ROUGH, IT BUCKS, IT MISSES, IT MAKES NOISES, IT SHUDDERS. THIS TIME I AM NOT VERY HAPPY NOR PLEASANT WITH MR. JIM SNEAD. I WAS A TEACHER, A WIDOW W/ TWO KIDS STILL DEPENDENT ON ME AND HERE HE SELLS ME ANOTHER 'CRAP', TERRIFYING CAR THAT SEEMS TO HAVE A MIND OF ITS OWN. OF COURSE, ACCORDING TO MR. SNEAD, IT IS MY DRIVING--NOT THE CAR. I NOTICE THAT THE SERVICE DEPARTMENT IS NOT WRITING UP MY COMPLAINTS EVERY TIME I BRING IT IN ABOUT THE TRANSMISSION-JUST LIKE THEY LEFT IT OUT OF MY COMPLAINTS WITH THE FOCUS.THE FIESTA RECEIVES ITS FIRST OF 3 TRANSMISSIONS A YEAR AFTER I PURCHASED THE CAR ON 09/23/2014. WHILE I AM DRIVING AROUND W/ THE SERVICE MANAGER SO HE CAN FEEL HOW TERRIBLE THE CAR RUNS, HE ADMITS TO ME THE CAR IS A BUNCH OF JUNK AND I NEED TO START READING UP ON IT. NOW THE FIESTA IS IN THE SHOP OFTEN AND MR. SNEAD AND I ARE NOT VERY FRIENDLY.I HAVE ALL THE SERVICE RECORDS, BUT I HAVE TO WRITE IN THE CAR IS RUNNING RAGGFED AS THE SERVICE DEPARTMENT WILL NOT PUT IT IN THE REPORT. I WANT MR. SNEAD TO BUY THE CAR BACK, BUT HE REFUSES.EVERY MONTH THAT ROLLS BY IS A DISASTER WAITING TO HAPPEN W/ THE FIESTA. ANOTHER 'DOLLAR BLEEDER', UNSAFE CAR!! *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11234641July 24, 2019POWER TRAIN
I PURCHASED A 2014 FORD FIESTA NEW IN JANUARY 2014. IT HAS THE INFAMOUS DPS6 TRANSMISSION. IT WAS EXPLAINED TO ME THAT IT IS A STANDARD TRANSMISSION IN AN AUTOMATIC BOX. IT DID THE SHUDDER FROM DAY ONE. I DIDN'T THINK THERE WAS ANYTHING WRONG BECAUSE I HAD DRIVEN MANY STANDARD TRANSMISSION VEHICLES OVER THE YEARS AND FIGURED IT WAS SUPPOSED TO ACT THAT WAY. IN JANUARY OF 2018, I HAD STOPPED AT A RED LIGHT ON A BUSY STREET IN COLORADO SPRINGS, CO WHERE I LIVE. THE LIGHT TURNED GREEN AND MY CAR WOULD NOT SHIFT OUT OF 1ST GEAR OR GO FASTER THAN 5 MPH. I PULLED TO THE SIDE OF THE ROAD AND AFTER SITTING THERE FOR 20 MINUTES AND SHIFTED THE GEARS BOX FROM PARK TO NEUTRAL TO DRIVE, I FINALLY GOT BACK ON THE ROAD AND THE CAR SHIFTED BUT VERY SLOWLY. THIS WAS ON A SUNDAY. THE NEXT DAY I MADE AN SERVICE APPOINTMENT WITH PHIL LONG FORD WHERE I PURCHASED THE VEHICLE. THEY KNEW IMMEDIATELY WHAT THE PROBLEM WAS AND TOLD ME IT WOULD BE COVERED UNDER WARRANTY. I TOOK THE CAR IN TO THEM THAT WEEK AND THEY RAN THE VIN AND IT WAS NOT IN THE WARRANTY BATCH TO REPLACE THE CLUTCHES. THEY CALLED FORD AND ASKED THEM TO COVER THE REPAIR. FORD DECLINED. THE SERVICE ADVISER GAVE ME FORD'S 800 CUSTOMER SERVICE LINE. THEY BUILT A CASE BASED ON MY INFORMATION. A DAY LATER I RECEIVED A PHONE CALL AND EMAIL TELLING ME THAT IT WAS NOT COVERED UNDER WARRANTY AND FORD WOULD NOT GIVE ME ANY FINANCIAL ASSISTANCE. PHIL LONG FORD ESTIMATED THE REPAIR AT $2,200.00 BUT SINCE FORD WOULD NOT COVER THE COST AND I PURCHASED THE FIESTA FROM THEM, THEY DID THE REPAIR FOR $1,500.00 OUT OF POCKET COST. I'M JUST A SIMPLE WORKING MAN AND CAN'T AFFORD THOSE TYPES OF REPAIRS. I HAD TO PUT THE CHARGE ON MY CREDIT CARD. I WILL NOT PURCHASE ANOTHER FORD DUE TO THEIR TOTAL LACK OF CONCERN AND NOT TAKING RESPONSIBILITY. THE CAR STILL DOESN'T OPERATE PROPERLY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11234285July 23, 2019ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL MY A/C STARTED TO FAIL WITH NO WARNING. AFTER PUTTING MY CAR IN PARK, SMOKE STARTED TO RISE FROM THE ROOF AND A DARK COLOR LIQUID (PERHAPS OIL) STARTED TO LEAK FROM UNDERNEATH THE CAR. I TOOK THE VEHICLE INTO THE FORD DEALERSHIP, AND THEY CONCLUDED THE COOLANT WAS LOW AND IT MIGHT HAVE CAUGHT CONTACT WITH THE ENGINE, CAUSING IT TO SMOKE. THIS INITIAL CONCLUSION FROM THE FORD DEALERSHIP THAN LED TO THEM CLAIMING; THE TUBES HAD A HOLE, THE FAN NEEDED TO BE REPLACED, AND THE BELT WAS HEAT DAMAGED. I PURCHASED THE VEHICLE IN CASH FROM THE FORD DEALERSHIP AS USED, BUT A "FORD CERTIFIED" CAR; MEANING IT WENT THROUGH A RIGOROUS 172 POINT INSPECTION WHERE THEY EXAMINE THE CARS COOLANT, ENGINE, TRANSMISSION, BREAKS, ETC. HOWEVER, THIS IS FAR FROM THE TRUTH BECAUSE MONTHS AFTER PURCHASING MY FORD CERTIFIED VEHICLE THE TRANSMISSION BLEW OUT AND FORD HAD TO REPLACE/FIX IT FOR FREE. I'VE ONLY OWNED THE CAR FOR A YEAR AND A HALF, AND I'VE ALREADY HAVE HAD TWO MAJOR CAR PROBLEMS! I REQUESTED FOR A BUYBACK AND FORD SAYS THEY AREN'T ABLE TO DO SO. I AM FRUSTRATED THAT I PAID FOR THIS FORD CERTIFIED VEHICLE IN CASH, JUST TO BE DUPED. MY MAKE AND MODEL HAS BEEN REPORTED TO HAVE BOTH COOLANT AND TRANSMISSION PROBLEMS, I BELIEVE MY CAR HAS BOTH THESE ISSUES. IN CONCLUSION, I HAVE BEEN SOLD A VEHICLE THAT IS FALSELY ADVERTISED AND A DANGER ON THE ROAD, WITH LITTLE TO NO HELP FROM THE FORD DEALERSHIP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11234292July 23, 2019UNKNOWN OR OTHER
ON JULY 23 2019, I NOTICED MY CAR DOOR WOULD NOT CLOSE. THIS IS THE SECOND INCIDENT IN ONE YEAR. FORD IS PUTTING MY LIFE AND MY FAMILY'S LIFE IN DANGER. LAST YEAR, IT WAS THE LEFT REAR DOOR, MORE RECENTLY IT WAS THE DRIVER'S DOOR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11233439July 19, 2019POWER TRAIN, VEHICLE SPEED CONTROL
MY CAR NEVER ACCELERATED RELIABLY, ESPECIALLY IN LOWER GEARS. THE TRANSMISSION WOULD CONSTANTLY SHAKE AND SHUDDER. MY WIFE FINALLY REFUSED TO DRIVE IT ANYMORE AFTER THE CAR REPEATEDLY RESPONDED EXCEEDINGLY SLOW TO HER PRESSING THE GAS PEDAL WHEN TRYING TO CROSS TRAFFIC. SHE WOULD BE STOPPED, WAITING TO CROSS TRAFFIC. WHEN THERE WAS A LONG BREAK IN TRAFFIC, SHE'D PRESS THE GAS AND CAR WOULD CRAWL AHEAD MUCH MORE SLOWLY THAN YOU'D EXPECT WITH HOW FAR SHE PRESSED THE GAS PEDAL. ONCOMING TRAFFIC WOULD THEN CATCH UP TO HER AND HAVE TO SLOW DOWN UNTIL THE CAR EVENTUALLY MADE IT ACROSS. THIS HAPPENED MULTIPLE TIMES WHEN I OWNED THE CAR. THE DATE I NOTE IN THE "WHEN DID THIS HAPPEN" FIELD REPRESENTS THE DATE I HAD THE FIRST CLUTCH REPAIR DONE ON THE CAR (AT 18,756 MILES).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0