Ford Fiesta Complaints (2012)

617 consumer complaints on file.

#11217823June 4, 2019
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
MY CAR SHUDDERS A LOT WHEN STOPPING ESPECIALLY ON THE HIGHWAY OR MERGING OFF THE HIGHWAY' ALSO HAPPENS IN CITY OR SUBURBS IF GOING OVER 40 MPH; , GEAR SLIPS WHEN STATIONERY BEFORE HITTING GAS TO MOVE CAR, SPEED SLOWS DOWN OR HESITATES WHEN HITTING GAS PEDAL, TOOK TO DEALERSHIP MANY TIMES AND NOTHING EVER GOT FIXED. FORD SENT A LETTER STATING THAT I WOULD GET DOUBLE THE WARRANTY ON THE TRANSMISSION AND I WILL RECEIVE A LETTER STATING THIS, BUT WILL NOT CONFIRM ANYMORE. PROBLEMS OCCURED AFTER I PURCHASED THIS FIESTA IN JUNE 2012 BUT DID NOT KNOW THAT IT WAS NOT WORKING PROPERLY UNTIL THE RECALL CAME OUT AND I TOOK IT IN FOR THE FIRST TIME. I WAS TOLD THAT I WAS "TOO LATE" TO GET ANYTHING TO FIX IT OR HAVE IT TAKEN BACK BY FORD BECAUSE I HAD WAITED A YEAR. I DIDN'T EVEN KNOW THAT THE CAR WAS WORKING POORLY! IT WAS BRAND NEW AND I THOUGHT THIS WAS THE WAY IT WAS OKAY TO DRIVE BECAUSE THE PROBLEMS WERE NOT AS NOTICABLE. IT GOT MUCH WORSE AS TIME PASSED. I HAVE REPAIR INVOICES BUT I NEED TO FINE THEM. I WANT MY COMPLAINT FILED NOW SO THAT I AM NOT FORGOTTEN. I HAD A LEMON LAWYER CONTACT ME NAMED TROTT, WHO TOLD ME THAT IF I ACCEPTED A CLAIM HE WOULD PUT IN FOR ME, IT WOULD BE THE BEST DEAL I WOULD GET IN TERMS OF ATTONEMENT. HE SAID HE GOT $8K AND TOOK $3K FOR HIS WORK. I RECEIVED A CHECK FOR $5K. I ASKED MR.TROTT IF I SHOULD GET THE CAR REPAIR WITH THIS MONEY. HE SAID PEOPLE ARE KEEPING THE MONEY AND GETTING RID OF THEIR CARS. I KEPT MY CAR BECAUSE I CANNOT AFFORD TO BUY ANOTHER ONE REGARDLESS OF THE $5K I RECEIVED. I DO NOT USE MY CAR VERY MUCH NOW BECAUSE I DO NOT LIKE THAT IT SHUDDERS WHEN I USE THE BRAKES AND THAT IT SLOWS DOWN WHEN I HIT THE GAS PEDAL. I WILL UPLOAD THE DOCUMENTATION YOU ASK FOR WHEN I LOCATE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217211May 31, 2019
STRUCTURE:BODY
DOOR LATCH ON THE DRIVER SIDE AND PASSENGER REAR DOOR NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208487May 19, 2019
POWER TRAIN
MY 2012 FORD FIESTA WILL RANDOMLY LOSE POWER AND NOT ENGAGE TO SHIFT. THIS HAPPENS SO RANDOMLY, ON SIDE STREETS, MAJOR ROADS, FROM STOP, WHILE MOCING, ANYTIME. THIS PROBLEM IS GETTING PROGRESSIVELY WORST. I TRY TO AVOID HIGHWAYS IF POSSIBLE DUE TO THE FACT THAT THIS OCCUR ONCE ON A HIGHWAY AND IT ALMOST CAUSE A MAJOR ACCIDENT. I DEFINITELY DON'T FEEL SAFE DRIVING THIS VEHICLE ANY LONGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202689April 20, 2019
ENGINE, POWER TRAIN, EXTERIOR LIGHTING
THIS CAR HAS BEEN A DISASTER FROM DAY ONE. THE TRANSMISSION ISSUES THAT FORD IS AWARE OF HAVE ALMOST CAUSED NUMEROUS ACCIDENTS. THE CAR BUCKS AND CARRIES ON ALL THE TIME. WHILE STOPPED FOR A RED LIGHT YOU PUSH ON GAS AND IT DOESN'T MOVE THEM ALL THE SUDDEN IT DARTS INTO TRAFFIC. ABOUT 6 MONTHS AGO LOW BEAMS STOPPED WORKING AND NOBODY KNOWS WHY. THEN 2 WEEKS AGO ALL THE SUDDEN CAR OVERHEATS AND WITHIN 2 MINUTES DIES CAUSING $2000 WORTH OF DAMAGE. IM TOLD THESE ARE COMMON AND IM LUCKY IT DIDN'T CATCH ON FIRE. WHAT'S NEXT. FYI, THE LIGHTS STILL DON'T WORK WHICH CAUSES A SAFETY HAZARD. WHY IS THIS CAR NOT RECALLED??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194854April 9, 2019
ELECTRICAL SYSTEM, ENGINE
RECENTLY MY FIESTA HAS BEEN SHUTTING OFF WHILE DRIVING. IT IS A MANUAL TRANSMISSION AND I AM NOT STALLING. IT HAPPENS MOST OFTEN WHILE DRIVING AT LOW SPEEDS OR SWITCHING GEARS. IT IS VERY DANGEROUS AND SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195018April 9, 2019
UNKNOWN OR OTHER
CAR HESITATES WHILE ATTEMPTING TO CHANGE GEARS. A MESSAGE COMES UP SAYING TRANSMISSION MALFUNCTION AND THE OTHER MESSAGE SAYS NEEDS SERVICE NOW. ANOTHER PROBLEM APPEARS AS YOU APPLY THE BRAKES IT TENDS TO SPEED UP BEFORE COMING TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181992February 22, 2019
UNKNOWN OR OTHER
TAKATA RECALL FOR MY 2012 FORD FIESTA SE. THERE IS A HESITATION/JUMPING MOTION WHEN ACCELERATING. I WAS TOLD IT HAS TO DO WITH TRANSMISSION IN THESE CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170525January 17, 2019
STRUCTURE:BODY
WHILE THE VEHICLE WAS PARKED I ATTEMPTED TO CLOSE THE RIGHT REAR DOOR AND THE DOOR DIDN'T LATCH/CLOSE. TOOK THE CAR TO THE DEALER (FAJARDO FORD, PUERTO RICO) AND I WAS INFORMED THAT THE VIN NUMBER WAS NOT INCLUDED IN THE SAFETY RECALL. DEALER DIDN'T REPAIR THE DOOR. I ATTEMPTED CONTACTING FORD CUSTOMER SERVICE ON TWO OCCASIONS BUT HAVE NOT RECEIVED ANY RESPONSE FROM THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165270January 4, 2019
UNKNOWN OR OTHER
LEFT PASSENGER DOOR LATCH POPPED OPEN WHILE PULLING OUT OF A PARKING SPACE, TOOK TO DEALER AND THEY REPLACED ALL THE RECALL DOOR LATCHES. A YEAR LATER THE RIGHT BACK PASSENGER DOOR LATCH DID THE SAME THING. IT WAS COVERED BY THE WARRANTY THAT WAS ABOUT TO EXPIRE. TWO DAYS AGO, THE FRONT PASSENGER DOOR HAS POPPED. IT IS NOT COVERED BY THE WARRANTY, SO IT IS AN UNEXPECTED OUT OF POCKET EXPENSE COMBINED WITH A RENTAL WHILE MY CAR IS IN THE SHOP. SO NOW, THREE OUT OF FOUR REPLACED RECALL PARTS HAVE MALFUNCTIONED. SO IF THE RECALL REPLACEMENTS ARE NOT WORKING, HOW OFTEN AM I GOING TO BE IN THE SHOP WITH UNRELIABLE RECALL REPLACEMENTS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157214December 10, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
DOOR LATCHES TO NOT WORK WHEN I WAS DRIVIN MY LEFT DOOR IN THE BACK OPEN WIDE HAD ONE ACCIDENT OF IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156517December 6, 2018
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD NOT CLOSE AND REMAIN SHUT. THE VEHICLE WAS TAKEN TO DE PAULA FORD (1101 CENTRAL AVE, ALBANY, NY) AND THE DOOR LATCH WAS REPLACED. THE FAILURE WAS REMEDIED, BUT THE SAME FAILURE RECENTLY OCCURRED ON THE FRONT DRIVER SIDE DOOR. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000(STRUCTURE). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALLS. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154898November 30, 2018
POWER TRAIN
TAKATA RECALL, PROBLEMS WITH TRANSMISSION DO NO SHIFT AS IT SUPPOSED, BAD NOISE BETWEEN SHIFTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150202November 8, 2018
UNKNOWN OR OTHER
THE TRANSMISSION SHUDDERS AND HESITATES ALL THE TIME. IT IS A SAFETY ISSUES DUE TO WHEN ACCELERATING TO MOVE INTO TRAFFIC IT SHUDDERS AND HESITATES AND WON'T ACCELERATE WHILE DOING THIS. I WAS ALMOST HIT SEVERAL TIMES DUE TO THIS ISSUE. THE ISSUE HAS HAPPENED IN THE LAST 2 YEARS WHILE THE ENGINE DIED IN TRAFFIC BUT I OVERLOOKED IT WORRYING ABOUT PAYING MONEY TO HAVE IT FIXED. 2 DAYS AGO, THE CAR COULDN'T REVERSE AND THE NEXT DAY, IT COMPLETE DIED ON ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140195October 14, 2018
POWER TRAIN
CAR STALLS IT HAS THE DUAL CLUTCH SYSTEM FORD MECHANIC SAID THEY JUST KEEP FIXING THEM THEY ARE NOT WORKING PROPERLY NOW NO MORE WARRANTY CAN'T BY A NEW CAR AND I HAVE A CAR THAT WILL DIE OUT GOING UP HILLS OR ON FREEWAY ON CITY STREETS. I LIVE AND TRAVEL IN AND OUT OF SAN FRANCISCO QUIET A BIT. IT SPUTTERS AND SHAKES AND THEN WILL JUST DIE OUT. DID THIS DURING RUSH HOUR IN SILICON VALLEY BYE 101 I WAS ALMOST HIT 3 TIMES AND THE POLICEMAN AS WELL TRYING TO GET ME AND CAR TO SAFETY FORD DOESN'T ANSWER BACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139222October 9, 2018
ELECTRICAL SYSTEM
ELECTRICAL SHORT OF POWERTRAIN CONTROL MODULE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139062October 8, 2018
STRUCTURE:BODY
WHILE DRIVING MY 2012 FORD FIESTA, WITH MY CHILD IN THE FRONT SEAT, THE DOOR LATCH FAILED AND THE DOOR SWUNG OPEN. I TRIED CLOSING IT, BUT IT WOULD NOT STAY LATCHED. I HAD TO DRIVE THE REST OF THE WAY HOLDING IT SHUT AND STEERING THE CAR, LUCKILY I WAS ONLY A COUPLE MILES FROM HOME. I CALLED MY FORD DEALER AND THEN I CALLED FORDS RECALL DEPARTMENT BECAUSE I WAS TOLD THE CURRENT RECALL 15S16, NHTSA CAMPAIGN: 15V246000, DOES NOT COVER MY VIN, EVEN THOUGH MY VEHICLE WAS BUILT IN THAT FACTORY DURING THE COVERED TIME PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133336October 4, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER SIDE OF THE VEHICLE WAS CRASHED INTO BY ANOTHER VEHICLE. THE FRONT BUMPER WAS DAMAGED AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN AIR BAG FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 189,213.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11132779October 1, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE PERFORMED ROUTINE MAINTENANCE ON MY CAR FOR YEARS. THE OTHER DAY THE HEADLIGHTS STOPPED WORKING SUDDENLY AND WITHOUT WARNING. THE ISSUE ENDED UP BEING IN THE FUSE BOX UNDER THE HOOD, WHICH IS ALLOWING SALT AND SAND TO ENTER THE FUSE BOX WITHOUT ANY FILTRATION SYSTEM OF ANY SORT. THE LOW BEAM RELAY HAD COMPLETELY CORRODED BECAUSE OF PARTICLES GETTING INTO THE FUSE BOX. WE ARE LUCKY IT IS JUST THE LIGHTS SO FAR, BUT UNFORTUNATELY ONE OF THE PRONGS FOR THE RELAY WAS SO CORRODED THAT IT BROKE OFF INSIDE THE PLUG. NOW, BECAUSE OF FORD'S POOR DESIGN OF THIS DEVICE, WE HAVE TO REPLACE THE WHOLE FUSE BOX AND EVERYTHING TO WHICH IT IS ATTACHED. THIS IS AT LEAST A $1300 JOB. THIS COULD HAVE BEEN A DIFFERENT RELAY THAT CONTROLS A MORE ESSENTIAL FUNCTION OF THE CAR BUT THANK GOODNESS WE FOUND IT WHEN IT WAS AFFECTING THE HEADLIGHTS ONLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129834September 17, 2018
UNKNOWN OR OTHER
MY FORD FIESTA 2012 WAS PART OF RECALL 15S16 FOR LATCH FAILURE. ON 9/15/2018 MY LEFT REAR LATCH FAILED WHILE DRIVING. FORD IS CLAIMING THAT MY VEHICLE IS NOT UNDER RECALL, BECAUSE THE DEALERSHIP FIXED THE PROBLEM BEFORE I PURCHASED THE VEHICLE. I BELIEVE THAT EITHER THE RECALL WAS NOT PERFORMED AS STATED OR IT WAS FIXED WITH DEFECTIVE PARTS. FORD AT THIS TIME IS UNWILLING TO ADDRESS THIS SAFETY ISSUE AND SATISFY THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129086September 12, 2018
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT WITH THE BRAKE PEDAL DEPRESSED, IT SPONTANEOUSLY ACCELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO TURN THE VEHICLE OFF IN ORDER TO STOP. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TOWED THE FOLLOWING DAY TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPRESSWAY, KILLEEN, TX 76543) WHERE THE TOTAL CONTROL MODULE WAS REPROGRAMMED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED TWO OTHER TIMES SINCE JULY OF 2018. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: CAS-15591505. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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