Ford Fiesta Complaints (2014)

504 consumer complaints on file.

#11299323January 14, 2020
ENGINE
THERE ARE ISSUES WITH THE ECOBOOST 1.0 MOTOR AND COOLING SYSTEM. THOUGH NOT MANY WERE SOLD IN THE US, IN THE UK THERE ARE MANY AND THE ISSUES ARE WELL KNOWN AND "OWNED" BY FORD UK. HTTPS://WWW.FORD.CO.UK/OWNER/RESOURCES-AND-SUPPORT/FAQS AND SELECT THE "1.0 ECOBOOST ENGINE ISSUE" TAB... MY ENGINE SUFFERED CATASTROPHIC FAILURE DUE TO COOLING SYSTEM FAILURE, EXACTLY AS LINED OUT ON THEIR WEB SITE IN THE ISSUE TAB. THE MATERIAL USE TO MAKE THE THIN DEGAS LINE BECOMES BRITTLE WHEN SUBJECTED TO HIGH HEAT, AS COOLING SYSTEMS ARE WONT TO BE, LEADING TO COOLANT BEING BOILED OUT. THEIR RESPONSE WAS THAT SINCE I'M NOT THE ORIGINAL OWNER, PURCHASED FROM A FORD DEALER THOUGH, THAT THEY ARE NOT RESPONSIBLE FOR THE FAILURE THAT IS OWNED UP TO ON THEIR UK SITE. CAR TOWED TO FORD DEALER WHERE IT TOOK APPROX 2-WEEKS TO EVEN GET BACK WITH "WATER IN MOTOR, REPLACE" QUOTED OVER $5K. CALLED FORD INC. THEY SAY TALK TO DEALER, DEALER SAYS THEY CAN'T DO ANYTHING, TALK TO FORD INC. THEY DID NOT REDESIGN THE PART, THEY DID NOT NOTIFY THAT IT WAS AN ALMOST CERTAIN POINT OF FAILURE. THIS ISSUE WOULD HAVE BEEN SO EASY TO SIDE STEP. BUT HIDING BEHIND "NOT ORIGINAL OWNER" FOR A ENGINEERING DEFECT THAT THEY ADMIT TO ON THE UK WEBSITE SMACKS OF "YOUR ARE TOO SMALL." ONLY SOLD A SMALL NUMBER OF THESE ENGINES IN THE US BUT MANY MANY MORE IN THE UK. SUSPECT THAT CHANGES THE CALCULUS OF HOW THEY HANDLE RESPONSIBILITY. THIS WASN'T SOME RANDOM FAILURE, THEY KNEW IT WAS AN ISSUE, THAT THERE WAS A MORE THAN OFF CHANCE THAT IT WOULD RESULT IN ENGINE DAMAGE, AND WHAT OWNER NUMBER A CAR HAS SHOULDN'T MATTER. SOME NOTICE AND SOLUTION SHOULD HAVE BEEN OFFERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297012January 3, 2020
UNKNOWN OR OTHER
MY RADIO STARTED ACTING STRANGELY ABOUT 3 MONTHS AGO. WHEN THE RADIO WAS ON THERE WAS IRREGULAR SQUEALING COMING FROM IT. WHEN IT FIRST STARTED, THE SQUEALING WAS ONLY WHEN THE RADIO WAS ON AND I WAS DRIVING THE CAR. LATER, THE SQUEALING ALSO STARTED TO INCLUDE LOUD POPPING NOISES, VERY MUCH LIKE AN OLD STEREO SPEAKER LOSING ITS WIRE CONNECTION. THE LOUD POPPING WAS VERY INCONSISTENT . IT THEN STARTED HAPPENING EVERY TIME I WAS IN THE CAR. IT DIDN'T MATTER IF THE RADIO WAS ON OR NOT. I EVEN TRIED TURNING DOWN THE VOLUME, WHILE THE RADIO WAS OFF. THE POPPING NOISE WAS EXTREMELY LOUD AND DISTRACTING WHILE TRYING TO DRIVE THE VEHICLE . MANY TIME BECAUSE THE POP WAS SO LOUD I WOULD JERK THE STEERING WHEEL IN ONE DIRECTION OR ANOTHER. PASSENGERS THAT RODE IN MY CAR DURING SOME OF THE INCIDENCES HAD COMMENTED ON IT HURTING THEIR EARS AND MAKING THEM JUMP OR JERK IN THEIR SEAT. THEN, ONE DAY THE POPPING WAS HAPPENING ALMOST CONTINUOUSLY AND THEN JUST STOPPED. NOW LEAVING ME WITHOUT A RADIO AND PHONE CONNECTION. I SEARCHED THE INTERNET TO TRY TO FIGURE OUT THE PROBLEM AND HAVE FOUND THAT THIS IS AN EXTREMELY COMMON DEFECT IN THE FORD FIESTA. THE ERRATIC LOUD POPPING IS A VERY DANGEROUS DISTRACTION WHILE YOU ARE DRIVING AND I FEEL IT IS VERY MUCH A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290693December 22, 2019
STEERING
CAR HAS APPROX 35K MILES. CAR DROVE FINE TO LOCATION. UPON STARTING CAR TO LEAVE LOCATION, THERE WAS NO POWER STEERING. SHUTTING OFF IGNITION AND RESTARTING RESOLVED THE ISSUE, HOWEVER, LEAVES CONCERNS REGARDING THE RELIABILITY OF THE POWER STEERING AS NO IMMEDIATE CAUSE COULD BE DETERMINED BY MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290746December 22, 2019
FUEL/PROPULSION SYSTEM
WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CAR STALLED. THE CAR WOULD NOT START AGAIN RETIRING TOWING TO REPAIR SHOP. THE REPAIR SHOP SAID THE FUEL PUMP WAS BAD. OTHER VINS FOR THIS YEAR/MAKE/MODEL WERE RECALLED FOR THIS EXACT ISSUE. I WAS TOLD MY VIN WAS NOT INCLUDED IN THE RECALL. I BELIEVE IT SHOULD HAVE BEEN INCLUDED. I HAD TO PAY TO REPAIR AN ISSUE THAT SHOULD HAVE BEEN COVERED BY THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290602December 21, 2019
UNKNOWN OR OTHER
ITS GEAR OR TRANSMISSION PROBLEM .. WHICH THE CAR WILL HAVE VIBRATION OR THEY CALL IT SHUTTERING .. ITS REPEATATIVE .. FORD WILL FIX AND RETURN THE CAR .. AFTER FEW MONTHS IT WILL HAVE THE SAME ISSUE AGAIN WHEN I ASKED ABOUT IT THEY SAID ITS FAMOUS FOR SOME CARS LIKE FIGO , FOCUS, FIEATA AND ECOSPORT .THE VEHICLE WAS NOT RECALLED BUT THE WARRANTY IS EXTENDED AND NOT ANNOUNCED .. BY CHANCE I KNEW THAT .. DOORS LOCKER .. SUDDENLY ONE OF THE FOUR DOORS WONT CLOSE TRYING TO SHUT THE DOOR BUT IT WONT CLOSE THE BEST SOLUTION WAS TO CLOSE THE DOOR AND TIE IT WITH SEAT BUILT ( AS EMERGENCY PROCEDURE TILL I REACH TO AGENCY OR GARAGE ) IT HAPPENED TWICE WITH MY CAR. BUT NO RECALL WHICH IS UNSAFE . FOR THE TRANSMISSION STARTED WHEN I BOUGHT MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289585December 17, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR LATCH DETACHED. THE VEHICLE WAS TAKEN TO JONES FORD BUCKEYE (24600 W YUMA RD, BUCKEYE, AZ 85326, (623) 386-4429) WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE TECHNICIAN REPAIRED THE REAR PASSENGER SIDE DOOR LATCH AS A COURTESY. THE CONTACT REQUESTED THAT ALL THE DOOR LATCHES BE REPLACED, BUT THE TECHNICIAN DECLINED. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR LATCH DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. *DT *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289400December 16, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, WHEELS
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 35-40 MPH, THE CONTACT FELT A LOT OF PLAY IN THE WHEELS AND THE VEHICLE JERKED. THE VEHICLE SELF CORRECTED AND OPERATED AS DESIGNED. IN ADDITION, THE TRACTION CONTROL, ABS, TPMS, AND MAINTENANCE WARNING INDICATORS WERE ILLUMINATED AND THE SPEEDOMETER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO PRECISION FORD (945 N MAIN ST, LILLINGTON, NC 27546, 910-814 2243), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289018December 14, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE DISPLAYED INACCURATE FUEL INFO (MPG, MILES TIL EMPTY) AND WOULD STALL AFTER FUELING; DEALERSHIP NOTED THAT DEFECTIVE CANISTER PURGE VALVE WAS THE CAUSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288121December 10, 2019
AIR BAGS, UNKNOWN OR OTHER
THE CAR WAS STATIONARY IN MY YARD AND WHEN I STARTED DRIVING THE AIRBAG LIGHT WOULD TURN ON AND WHEN I TURN OFF THE CAR AND ON AGAIN WOULD GO AWAY THEN WOULD RETURN AGAIN BEING STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287818December 9, 2019
ENGINE, VEHICLE SPEED CONTROL
AUTOMATIC TRANSMISSIONS. CLUTCH SHUDDER SLOW ACCELERATION FORD DEALERSHIP IN ELDORADO SERVICED IT BUT THE PROBLEM STILL EXIST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287580December 6, 2019
POWER TRAIN
WHEN DRIVING AND COME TO A STOP, THE CAR WON'T SHIFT INTO GEAR. I HAVE TO TURN THE CAR OFF TO BE ABLE TO SHIFT INTO NEUTRAL. IT DOES THIS WHEN SITTING AT A STOP OR TRYING TO TAKE OFF OR BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286717December 3, 2019
POWER TRAIN
MANUAL TRANSMISSION POPS OUT OF THE FIRST GEAR UPON INITIAL TAKE OFF/ACCELERATION RENDERING VEHICLE MOTIONLESS, SOMETIMES TWICE IN A ROW - CREATING A SAFETY HAZARD WHEN VEHICLE MOVED ACROSS TRAFFIC LINES WITH OTHER VEHICLES APPROACHING FROM THE SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282831November 29, 2019
UNKNOWN OR OTHER
THE ISSUE IN QUESTION INVOLVES THE DOOR LATCH MECHANISM. THERE WAS PREVIOUSLY A RECALL ISSUED FOR FORD FIESTA VEHICLES MANUFACTURED BETWEEN 2012 AND 2014. MY VEHICLE IS A 2014 MODEL AND THE VEHICLE WAS STATIONARY AT THE TIME OF THE INCIDENT. THIS RECALL WAS PUT INTO EFFECT EITHER IN 2014 OR 2015 WHEN THE ISSUE BECAME PROMINENT AND PRONOUNCED. THIS IS THE FIRST INCIDENT AND/OR ISSUE THAT I HAVE EXPERIENCED WITH THIS VEHICLE. THE DRIVER SIDE REAR DOOR JUST DECIDED NOT TO LATCH TWO DAYS AGO WHEN I ARRIVED AT WORK AFTER RETRIEVING ITEMS FROM THE BACK SEAT. I TOOK THE VEHICLE TO MY LOCAL DEALERSHIP THIS MORNING TO SEE IF IT COULD BE RECTIFIED AS WELL AS FIND OUT IF ANY ACTIVE RECALLS WERE PRESENTLY UNREPAIRED. IT WAS DETERMINED THAT THERE ARE NO ACTIVE RECALLS FOR THE DOOR LATCH SYSTEM, HOWEVER IT IS FEASIBLE AND RECOMMENDED THAT ANOTHER RECALL BE ISSUED IN LIGHT OF MY RECENT DOOR LATCH ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281685November 22, 2019
ENGINE
I WAS DRIVING MY CAR HOME FROM WORK AND MY ENGINE TEMPERATURE LIGHT CAME ON. THE CAR LOST ALL POWER AND LOST ALL COOLANT WITH NO APPARENT LEAKS. WE FILLED UP THE COOLANT TWICE AND WITHIN MINUTES IT HAD ALL DISAPPEARED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281501November 21, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
VEHICLE CAUGHT ON FIRE UNDERNEATH ENGINE AREA, UNSURE WHY AS OF NOW BUT DO HAVE FIRE REPORT. BOUGHT VEHICLE SATURDAY AND BY MONDAY IT WAS ON FIRE.OIL WAS SPILLING OUT OF BOTTOM.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11281581November 21, 2019
AIR BAGS, SEAT BELTS
MY SON HIT SLAMMED ON HIS BRAKES TO AVOID HITTING THE CAR IN FRONT OF HIM WHO HAD SLAMMED ON THEIR BRAKES, HIT A PATCH OF BLACK ICE AND SLAMMED DIRECTLY INTO THE REAR END OF THE VEHICLE IN FRONT OF HIM. ONLY THE AIR BAG BY HIS FEET WENT OFF. NONE OF THE OTHER AIR BAGS DEPLOYED. THE SEATBELT ALSO DID NOT LOCK UP IMMEDIATELY. HE SUSTAINED A CONCUSSION, LEFT SHOULDER INJURY, NECK PAIN, AND BRUISING TO HIS CHEST AND ABDOMEN FROM THE STEERING WHEEL. HE HAD TO BE TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE CAR IS TOTALED AND IS IN A SALVAGE LOT ON HOLD FOR A WEEK IN CASE YOU WANT TO LOOK AT IT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11280713November 18, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I HAD A RECALL I HAD MY CAR TAKEN TO DEALERSHIP IN ELDORADO ARKANSAS THEY CHARGE ME $440 AND REPLACED A COOLING FAN THAT I HAD NO PROBLEMS WITH MY CAR GETTING HOT. A FEW WEEKS LATER I HAD RECALL TCM AND LATER CLUTCH SHUDDER, AFTER THE LAST RECALL MY CAR STILL HAVING SLOW ACCELERATION, IT HESITATES EVEN WORSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280788November 18, 2019
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR PASSENGER DOOR SUDDENLY OPENED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V210000 (LATCHES/LOCKS/LINKAGES) OR 15V246000 (LATCHES/LOCKS/LINKAGES); THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278502November 6, 2019
STRUCTURE:BODY
THE DOOR LATCH ON MY CAR BROKE AFTER PUTTING SOMETHING IN THE BACK SEAT. THE REAR PASSENGER DOOR WOULD NOT STAY CLOSED THE DOOR IS VERY RARELY USED. DID NOT QUALIFY FOR THE RECALL THAT OTHER FORD FIESTAS HAVE FOR THE EXACT SAME PROBLEM DUE TO DATE OFF BY ONLY 1-2 MONTHS OF CAR MANUFACTURED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277084October 30, 2019
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE), SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STARTED TO VIBRATE VIOLENTLY. THE CONTACT TURNED THE VEHICLE AROUND AND ATTEMPTED TO DRIVE HOME, WHICH WAS IN CLOSE PROXIMITY. WHEN THE CONTACT ATTEMPTED TO BRAKE, THE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO FORD OF CLERMONT (1101 E HWY 50, CLERMONT, FL 34711) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE REAR WHEEL BRAKE FLUID LINE NEEDED TO BE REPLACED DUE TO A SHUDDER THAT OCCURRED WHILE DRIVING. AFTER THE BRAKE LINE WAS REPLACED, THE DEALER CALLED THE CONTACT AND INFORMED HIM THAT THE ENTIRE BRAKE ASSEMBLY NEEDED TO BE REPLACED. AFTER THE REPAIRS WERE PERFORMED, THE DEALER CALLED THE CONTACT BACK AND ADVISED HIM THAT THE ABS NEEDED TO BE REPLACED AS WELL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *BF CONSUMER RECEIVED A LETTER FROM THE MANUFACTURER, LETTER STATED THE CONTACT MIGHT OF HIT SOMETHING AND COULD HAVE CAUSED THE BRAKELINE TO BREAK. ALTHOUGH, VEHICLE WAS REPAIRED IT COULD HAPPEN AGAIN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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