Ford Fiesta Complaints (2012)

617 consumer complaints on file.

#11244540August 16, 2019
POWER TRAIN
EXCESSIVE SHUTTER AT ACCELERATION, UP SHIFT AND WHEN MAKING TURNS; TRANSMISSION PULLS WHEN SHIFTING INTO GEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244543August 16, 2019
POWER TRAIN
EXCESSIVE SHUTTERING AT ACCELERATION, ON UP SHIFTS, AND WHEN MAKING TURNS. SHUTTERS ON TAKE OFF AND WHEN SHIFTING INTO GEARS. FEELS LIKE IT IS GOING TO STALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244196August 15, 2019
POWER TRAIN
TRANSMISSION CLUTCH SHUDDER THIS CAR IS OWNED BY MY 83 YEAR OLD FATHER. I AM HIS POA. FOR A WHILE HE NOTICED THAT WHEN HE PUT HIS FOOT ON THE GAS THE CAR WOULD HESITATE. IT GOT REALLY BAD LAST WEEK. WE HAD IT TOWED TO HOFFMAN FORD. THEY TOLD US ABOUT THE RECALL AND I READ MANY ARTICLES ABOUT IT ONLINE AS WELL AS THE LAWSUIT. THE DEALERSHIP DIAGNOSED THE PROBLEM AS THIS RECALL HOWEVER BECAUSE HE WAS AT 106,000 MILES IT WAS NOT COVERED AND IT WOULD COST $2500 TO FIX IT. THE CAR IS NOT WORTH THAT MUCH. IF FORD KNEW THERE WAS A PROBLEM THAN THIS SHOULD BE FIXED BY FORD AT NO COST NO MATTER THE MILEAGE. HE IS NOW WORRIED ABOUT HIS SAFETY AND SO AM I. I CONTACTED FORD CORPORATE AND THEY TOLD ME THAT HE CAN FIX IT AND SAVE THE RECEIPT. IF THE RECALL CHANGES THEN HE COULD GET REIMBURSED. THIS IS UNACCEPTABLE. ALSO THE DEALERSHIP CHARGED ME $160 TO DO A DIAGNOSTIC AND DID NOT FIX ANYTHING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243899August 14, 2019
POWER TRAIN
I WAS DRIVING AND ATTEMPTING A TURN. THE TRANSMISSION SHUDDERED AND STOPPED MOVING. LIKE I WAS IN NEUTRAL. I NEARLY GOT HIT. I STOPPED THE CAR RESTARTED IT AND DROVE AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241837August 5, 2019
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WAS STUCK IN THE OPEN POSITION. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, BUT WAS UNSUCCESSFUL. THE DEALER WAS NOT CONTACTED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 153,750. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241353August 2, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TERRIBLE SHUTTERING FROM THE TRANSMISSION, I HAD TO BRING IT TO THE LOCAL FORD AFTER I CHANGED THE BATTERY, IT WOULDN'T SHIFT THOUGHT THE GEARS. SO THEY CHANGED THE TRANSMISSION CONTROL MODULE AND THE SOLENOID'S, 4 MONTHS LATER MY FIANCE WAS DRIVING DOWN THE HIGH WAY AND THE CAR LOOSES ALL POWER (STEERING, BRAKING, E.C.T) I TAKE IT TO THE LOCAL FORD DEALER IT TAKES THEM 32 DAYS TO GET BACK TO ME TO TELL ME ITS GOING TO NEED A NEW TRANSMISSON WITCH COST $4,800 TO FIX A $7,500 CAR AND THERE'S NOTHING THEY CAN DO ABOUT THAT. KNOWING THAT THIS IS A MAJOR PROBLEM FOR THESE VEHICLES. CAR JUST REJECTS FUEL AND FUEL PUMPS RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240937July 31, 2019
POWER TRAIN
THE CAR IS A 2012 FORD FIESTA THAT I PURCHASED FROM A DEALERSHIP IN APRIL OF THIS YEAR -2019. THE CAR ACCELERATES UNEXPECTANTLY WHEN YOU START IT OR AFTER A STOP. WHILE DRIVING, THE CAR WILL SUDDENLY JERK (OFTEN VIOLENTLY WHICH CAUSES MY ENTIRE BODY TO MOVE FORWARD AND BACK). THE CAR SHUDDERS AND KICKS WHEN DRIVEN. THE CAR SHAKES AND MAKES LOUD NOISE WHILE IDLING. THE CAR ROLLS BACKWARD WHILE AT A STOP AND AFTER RELEASE OF THE BRAKES. THESE PROBLEMS MAKES IT VERY DIFFICULT TO CONTROL THE CAR. I DO NOT FEEL SAFE IN THE CAR AND FEAR THAT IT POSES A DANGER TO MYSELF, OTHER DRIVERS, AND THE PUBLIC IN GENERAL. I HAVE DRIVEN MANY YEARS AND HAD A NUMBER OF CARS. THIS IS FIRST TIME I FEEL COMPELLED TO VOICE A CONCERN ABOUT A VEHICLE. I AM DISAPPOINTED THAT THESE CARS CAN BE SOLD WITHOUT ANY WARNING OF THE PROBLEMS TO BUYERS AND THAT SUCH CARS ARE EVEN ON THE ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240968July 31, 2019
ENGINE
I SAVED FOR THREE YEARS TO PURCHASE A CAR. AND TRUSTED THE FORD NAME. MY 2012 FIESTA, WITH 60,000 MILES, IS SHUTTERING AND MISSING WHEN I STOP AND GO. IT TAKES AWHILE TO GET GOING AND JUMPS. I MADE AN APPOINTMENT WITH THE DEALERSHIP AFTER HEARING ABOUT FORD MOTOR COMPANY TELLING THEIR DEALERSHIPS TO FIX THE ISSUE. AFTER I GOT TO THE DEALER I WAS TOLD I WOULD HAVE TO PAY $120 FOR THEM TO EVEN DIAGNOSE THE PROBLEM. AND THAT FORD MAY COVER ANYWHERE FROM NOTHING TO EVERYTHING. IT COULD BE 1/3, 2/3 OF THE COST. THEY WOULD DECIDE. I HAVEN'T HAD MY CAR FOR 3 DAYS. IT'S JUST SITTING AT THE SHOP WAITING ON FORD MOTOR COMPANY TO 'DECIDE HOW MUCH THEY WILL COVER, IF ANY'. I AM INFURIATED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240972July 31, 2019
POWER TRAIN
THE TRANSMISSION IN THIS CAR DOES NOT ENGAGE PROPERLY AT TIMES CAUSING IT TO NOT ACCELERATE AS EXPECTED. THIS SOMETIMES FEELS LIKE THERE ISN'T ENOUGH POWER AVAILABLE TO ACCELERATE AND OTHER TIMES IT SHUDDERS AND SHAKES UNTIL IT SHIFTS FROM FIRST GEAR TO SECOND. WE SUBMITTED THE CAR FOR THE TRANSMISSION COMPUTER REPROGRAMMING TSB WHEN IT BECAME AVAILABLE. IT SEEMED TO IMPROVE ITS OPERATION. OUR SON DRIVES THIS CAR TO COMMUTE TO COLLEGE AND IT WORRIES US TERRIBLY. I KNOW TWO OTHER PEOPLE THAT OWN CARS WITH THE SAME TRANSMISSION AND OURS IS NOT AS BAD, BUT STILL UNPREDICTABLE AND DANGEROUS WHEN DRIVING IN DENSE TRAFFIC. THE VEHICLE HAS APPROXIMATELY 105,000 CAREFULLY MAINTAINED MILES. AT 100,500 MILES THE TRANSMISSION GOT WORSE. FORD WAS CALLED AND THEY REFUSED TO CONSIDER REPAIRING IT UNDER THE EXTENDED WARRANTY OFFERED ON THIS TRANSMISSION (7 YEARS/100,000 MILES) BECAUSE IT WAS JUST OUTSIDE OF THE PERMITTED MILEAGE. FROM WHAT WE HAVE READ, IT DOESN'T SOUND LIKE THE 'REPAIR' IS WORTH DOING SINCE THE PROBLEMS QUICKLY RETURN. WE CAN'T SELL THE CAR IN THIS CONDITION WITHOUT TAKING A MAJOR LOSS. IT'S A BAD SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240585July 30, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AND MAKING A TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO BEECHMONT FORD (600 OHIO PIKE, CINCINNATI, OH 45245, (513) 752-6611) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND DUAL CLUTCH NEEDED TO BE REPLACED. THE TRANSMISSION CONTROL WAS REPAIRED; HOWEVER, THE DUAL CLUTCH WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS22261423. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240725July 30, 2019
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING DOWN A CITY STREET IN MY FRIEND'S 2012 FORD FIESTA I NOTICED A WEIRD SMELL, I KEPT GOING ABOUT A QUARTER OF A MILE TIL I REACHED MY DESTINATION. MY FRIEND GETS IN THE CAR HE NOTICED THE SMELL . I LOOKED OUT THE WINDSHIELD AND I SEE A LIL SMOKE COMING FROM THE HOOD, ALL THE SUDDEN ALOT OF SMOKE COMES OUT . I POP THE HOOD SHUT THE CAR OFF AND GET OUT OF THERE . MY FRIEND RUNS AND GRABS FIRE EXTINGUISHERS HIM AND ANOTHER MAN TRY TO OPEN THE HOOD IT WON'T OPEN YOU COULD SEE THE FLAMES COMING UNDERNEATH THE CAR THEN THERE IS A POP . THEY TAKE A SHOVEL BEAT ON IT ENOUGH TO OPEN IT ENOUGH WHERE THEY COULD PUT THE FIRE OUT. THANK GOD THEY WERE THERE,NO ONE GOT HURT. I AM ENCLOSING PICTURES OF MY CAR, MY FRIEND DIDN'T HAVE FULL COVERAGE INSURANCE SO HE'S WITHOUT A CAR RIGHT NOW . ALL THIS HAPPENED WITHIN 10 MIN.IT WAS VERY SCAREY, I'M GLAD I STOPPED AT MY FRIEND'S PLACE BECAUSE I MIGHT NOT HAVE MADE IT OUT IN TIME.WE DIDN'T MAKE A POLICE REPORT NOR DID WE CALL THE FIRE DEPARTMENT .A PIECE OF THE CAR WAS LAYING ON THE GROUND AFTER THE FIRE.THE HOOD RELEASE BURNED . THAT'S WHY WE COULDN'T GET THE HOOD OPEN . I AM SENDING PICTURES AFTER THE FIRE . THE CAR LIGHTS AND THE SECURITY SYSTEM STILL WORKS AND IT STARTED RIGHT AFTER, WE TURNED IT OFF RIGHT AWAY
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11235227July 27, 2019
POWER TRAIN
I RECENTLY PURCHASED THIS ONE FROM LOCAL DEALER HE SAID ALL IS GOOD. BUT TRANSMISSION IS NOT GOOD AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235316July 27, 2019
ENGINE
POWER SHIFTING CLUTCH ISSUE. FORD SOLD ME A DEFECTIVE MOTOR UPON SALE. THEN THEY TRIED TO BUY MY CAR FOR 1K INSTEAD OF FIXING IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235099July 26, 2019
POWER TRAIN
VEHICLE HAS SURGED AT STOP SIGNS ON CITY STREETS AND AT TIMES ON THE HIGHWAY WILL SEEM TO LOSE POWER. THESE INCIDENTS HAVE NEVER RESULTED IN AN ACCIDENT, BUT IT SEEMS AS THOUGH THE TRANSMISSION IS FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234733July 25, 2019
POWER TRAIN
I HAVE OWNED THE CARE FOR 5 YEARS. AFTER THE FIRST 8 MONTHS, IT STARTED TO STUTTER WHEN PROCEEDING TO GO AFTER BEING STOPPED. I HAVE TAKEN IT TO MULTIPLE DEALERSHIPS TO ADDRESS THE PROBLEM. MOST OF THEM DID A RESET ON THE CODE. ONE SHOP SAID THAT HE WOULD REPLACE THE TRANSMISSION BUT MY EXTENDED WARRANTY ONLY COVERED INTERNAL LUBRICATED PARTS AND I HAVE A DRY CLUTCH. I HAVE HAD IT SERVICED BY REPLACING THE TRANSMISSION FLUID AND RESETTING THE CODE AGAIN. 2 MONTHS AGO, THE CAR WAS NOT SHIFTING CORRECTLY AND WOULD REV UP TO 4K RPM BEFORE SHIFTING INTO THE NEXT GEAR. I AM CURRENTLY WAITING FOR A REPLACEMENT TRANSMISSION FOR THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234741July 25, 2019
POWER TRAIN
TRANSMISSION SLIPPING HAD TO PAY $4000 DOLLARS TO REPLACE PICKED UP 7/16/2019 FORD DEALER TOLD ME WAS NOT COVERED UNDER EXTENDED WARRANTY. CAR WAS MAKING NOISE AS RPMS WAS INCREASING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234892July 25, 2019
POWER TRAIN, UNKNOWN OR OTHER
TO WHOM IT MAY CONCERN: I WAS A 24 YEAR OLD SINGLE FEMALE WHEN I WENT TO THE FOX FORD DEALERSHIP IN GRAND RAPIDS, MI IN EARLY 2012. WHEN I SAW THE FORD FIESTA IN THE SHOWROOM I THOUGHT IT WAS 'CUTE.' I TEST DROVE IT AND THOUGHT IT SOUNDED A LITTLE LOUD BUT DIDN'T REALLY KNOW ANYTHING ABOUT CARS SO I IGNORED IT AND TOLD THE SALESMAN I WANTED TO START THE PURCHASE PROCESS. I ENDED UP LEASING THE CAR IN MARCH 2012. BY SEPTEMBER 2012, I MOVED TO ARIZONA AND TOOK A JOB WITH CHILD PROTECTIVE SERVICES. I STARTED NOTICING MY CAR JERKED A LOT AROUND 20,000 MILES (EARLY 2013). WHENEVER I WENT IN FOR MY OIL CHANGE AT EARNHARDT FORD IN CHANDLER, AZ I MENTIONED THE SHUDDERING AND JERKING OF THE CAR. I WAS TOLD THIS WAS JUST A 'CHARACTERISTIC' OF THE CAR AND IT COULDN'T BE FIXED. I MENTIONED THIS MULTIPLE TIMES BUT WHEN THE TECHNICIAN WOULD LOOK AT THE CAR, IT WAS WORKING PROPERLY. THE CAR STARTED TO GET WORSE AND BEING A CHILDREN'S CASE MANAGER MEANT THAT I HAD TO DRIVE CHILDREN AROUND FREQUENTLY FOR MY JOB. I STARTED TO FEAR THAT I WOULD GET IN AN ACCIDENT WHEN TURNING SINCE THAT IS WHEN MY CAR WOULD SHUDDER AND STOP WHEN TRYING TO MAKE A TURN FROM A STOPPED POSITION. I KNEW THAT I NEEDED TO START DOCUMENTING THE ISSUES IN CASE ANYTHING WERE TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234507July 24, 2019
POWER TRAIN
IN EARLY 2013, I TOOK MY CAR TO MY DEALER BECAUSE OF TRANSMISSION CONCERNS, THEY TOLD ME IT WAS NORMAL FOR MY TRANSMISSION. DECEMBER 2013, MY CAR WOULD BALK, DID NOT WANT TO PROCEED WHEN I PRESSED ON THE GAS PEDAL. TOOK IT BACK TO MY DEALER. THEY FOUND THE PROBLEM WITH MY TRANSMISSION. THEY STATED THEY DID NOT HAVE THE PART. I EXPLAINED I WAS GETTING READY TO GO OUT OF TOWN. THE SERVICE ADVISOR STATED, IT WOULD NOT BE SAFE FOR ME TO DRIVE MY CAR. I ENDED UP LEAVING MY CAR THERE & RENTED A CAR FOR 2 WEEKS. LESS THAN A YEAR LATER, SAME THING. THEY REPLACED THE PART. AFTER THAT VISIT, THERE WAS A TERRIBLE RACKET COMING FROM UNDERNEATH MY CAR. LESS THAN A YEAR LATER, HAD TO HAVE THE PART REPLACED AGAIN. I COMPLAINED ABOUT THE NOISE. THEY TOLD ME IT WAS WIND NOISE FROM COMING FROM A HEAT SHIELD. I MOVED TO ANOTHER STATE, MY CAR COULD HARDLY GO UP A HILL. TOOK IT TO A FORD DEALER. I NEEDED THAT PART REPLACED AGAIN & NEEDED BEARINGS & OTHER PARTS REPLACED IN MY TRANSMISSION. THE NOISE WAS STILL THERE & THEY FOUND ANOTHER PROBLEM WITH THE INTERNAL PARTS OF MY TRANSMISSION. THEY HAD TO COMPLETELY REBUILD MY TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234552July 24, 2019
POWER TRAIN
THE TRANSMISSIONS DOES NOT SHIFT CORRECTLY, THE CAR SHUTTERS AND DOES NOT ACCELERATE CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233906July 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
AFTER TUNE UP, AIR MASS SENSOR, CAMSHAFT SENSOR,AND CRANK SHAFT SENSOR, OIL CHANGE , CAR ENGINE BLIGHT REMAINS ON, AND WHEN AIR CONDITIONING IS TURNED ON CAR LOSES POWER TO THE POINT IT STALL AND BREAKS LOCK AND WILL ROLL OUT OF CONTROL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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