Ford Fiesta Complaints (2019)

106 consumer complaints on file.

#11526939June 14, 2023
ELECTRICAL SYSTEM
The contact owns a 2019 Ford Fiesta. The contact stated that on several occasions while using the key fob to open the door, the horn erroneously activated and headlights began to flash off and on, and the vehicle could not immediately be started. The message “Keyless Entry Not Recognized” was displayed. The vehicle was taken to the local mechanic who diagnosed that the Body Control Module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523827May 25, 2023
POWER TRAIN, UNKNOWN OR OTHER
I have that bad transmission in my fiesta and the car won’t work. Ford said it’s not 2019 fiesta with the issue but it’s a lie. My car won’t drive now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523861May 25, 2023
EXTERIOR LIGHTING:BACK UP LIGHTS
The contact owns a 2019 Ford Fiesta. The contact stated that during heavy rains, water seeped into the vehicle through the taillights. Upon investigating, the contact stated that he observed what appeared to be water damage, unpleasant odors, mildew, and corrosion. No warning lights were illuminated. The vehicle was taken to a dealer, who informed the contact that there were no recalls open on the VIN. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to contact the NHTSA Hotline for assistance. The failure mileage was 55,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519108April 26, 2023
ENGINE, POWER TRAIN
The contact owns a 2019 Ford Fiesta. The contact stated while at a complete stop at the traffic light, the vehicle inadvertently lunged forward and crashed into the rear of another occupied vehicle. There was no warning light illuminated. The air bags did not deploy. There were no injuries sustained. A police report was filed. The contact was able to continue driving. An unknown dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11516949April 13, 2023
AIR BAGS
The contact owned a 2019 Ford Fiesta. The contact stated that while driving at approximately 55 MPH, a deer simultaneously jumped in front of the vehicle. As a result, the vehicle crashed into the deer. The front driver’s side air bag deployed; however, the front dash air bag failed to deploy. The contact’s wrist, neck, and shoulder were sore. No medical attention was required. A police report was filed. The vehicle was towed to a tow yard and deemed a total loss by the insurance company. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 40,800.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11503610January 25, 2023
SEATS, VEHICLE SPEED CONTROL, SERVICE BRAKES
This car very bad no body can't buy
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497766December 16, 2022
ENGINE
Catastrophic Engine Failure due to the manufacturer's recommendation and use of conventional motor oils in the form of Synthetic Blend Motor Oil or Super Premium Motor Oil, a specification WSS-M2C945-B1 , from the 2019 Ford Fiesta Owner Manual. It leaves the driver and occupants stranded in the middle of the road with an inoperable vehicle. Being a small 4 cylinder engine the engine is high revving and produces sludge. Whereas if the manufacturer recommended Full Synthetic oil as the car parts store do as part of the oils usable for that specific model. There would have been no engine failure as occurred with my vehicle on 11/22/2022. No sludge would form in the engine. Because synthetic oil is proven not produce any sludge in an engine. I believe a recall should result in the manufacturer recommending full synthetic in the owner manual and engine oil be replaced by dealer service to full synthetic as well as engine work be done due to damage from conventional oil.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#11496090December 5, 2022
POWER TRAIN
The contact called on behalf of her son who owns a 2019 Ford Fiesta. The contact stated her son informed her that while driving at various speeds, the transmission was shifting hard. There were no warning lights illuminated. Additionally, the contact stated that while her son attempted to drive from a complete stop, the accelerator pedal was depressed but the vehicle failed to respond. The vehicle was towed to the dealer where it was diagnosed that the half shaft was fractured and needed to be replaced. The half shaft was replaced. Additionally, the contact stated that the rear windshield wipers activated erroneously while attempting to use the front windshield wipers. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 33,000. The contact stated that the vehicle continues to have issues and also has since the purchase. Still no assistance from Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483479September 8, 2022
POWER TRAIN
Transmission won’t change gears like normal, ford told me it was the way i drive and nothing was wrong it just needed to be reset. later it started to completely go out and not change at all so i took it to another shop and it is the control module (computer?) on the transmission. and did the exact same thing ford did (reset it) and it’s changing out the people said it will mess up again but the part isn’t available so i can’t get it fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474375July 17, 2022
ENGINE
In SEP-2021, the engine overheating warning light came on. We stopped the car and realized that the coolant level in the overflow reservoir was very low. There was no obvious leak on the ground or on the engine. We purchased coolant and topped off the coolant reservoir to the appropriate level. A couple of weeks later, we noticed again that the coolant level had gone down significantly while there was no sign of coolant whatsoever on the floor of the garage. We dropped off the car at our local Ford dealer on 20-OCT-2022 for a diagnosis. On OCT-22, the service department confirmed that the engine had overheated and that the head gasket had blown and informed us they would contact Ford to discuss the repair. Further feedback from the dealership was that they would need to tear down the engine at Ford's request for further investigation. We received a loaner vehicle from the dealership on 29-OCT-2022. Fast forward to FEB-2022 and the dealer confirmed that they had found no external leaks and the diagnosis had revealed codes P1299 and P0303. Further testing revealed coolant found in cylinder # 3 so the coolant was found to be leaking inside the engine. Engine block was found to be cracked. They also confirmed that Ford Motor Co. had agreed to replace the engine under warranty. The repaired vehicle was finally returned to us on ... 20-JUN-2022, 8 months after it was dropped off at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469788June 17, 2022
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2019 Ford Fiesta. The contact stated while the vehicle was parked at a gas station, the vehicle rolled forward on its own crashing into another vehicle. No one was injured. No police report was filed. The contact drove the vehicle to a repair facility where they repaired the vehicle of cosmetic damages and the radiator was repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was 52,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11455194March 4, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Purge valve canister failed on my 2019 Ford Fiesta. I only mention this, because 2012-2018 Ford Focus models had a recall that was similar, and my Purge Valve Canister went out after 1 year and approximately 60,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438735October 30, 2021
POWER TRAIN
The Ford Fiesta was being Flat Towed behind our motorhome. I were using a Brake Buddy that has a battery disconnect. While driving down the road about 30 miles I saw smoke coming out of the car. A wrecker was called and brought to the dealership. Tge dealer said the transmission needed to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427646August 3, 2021
POWER TRAIN
On 9/7/2021 I wrote you complaint number 11424034 and today I ask you how long does the investigation take?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427182July 30, 2021
POWER TRAIN
The contact owns a 2019 Ford Fiesta. The contact stated while driving at various speeds, the transmission started slipping and the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the transmission clutch and seal kit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424034July 9, 2021
POWER TRAIN
The CAR has the defect that it skips the transmission changes, from the first to the second it stays accelerated, it resists the change, it is a danger it stays accelerated until it finally goes to second and lowers the revolutions. I visited an auto parts store for a scanner and that was the code: Transmission friction PO7A3x2. Here I send you some news, ford, ford defects on your focus and fiesta vehicles. http://www.fordtransmissionproblems.com/fords-transmission-problem Ford's PowerShift dual-clutch transmission was used in 2010. Affected vehicles are the Ford Fiesta (model years 2011-2016) and Ford Focus (model years 2012-2016) equipped with a PowerShift transmission. The PowerShift transmission is basically a manual transmission electronically controlled by a computer while using a 'dry clutch' rather than a 'wet clutch', which means that no oil is supplied to the shift mechanism and can result in increased wear to as problems persist. When the computer module used to operate the transmission cannot handle rapid acceleration or gear changes, the vehicle sputters and creates an audible noise. The vehicle may also experience downshifting issues, which means the vehicle will stay in a higher gear despite deceleration and jerk will result. However, this is not just a matter of convenience or comfort. When accelerating quickly through an intersection, the delay can be dangerous as it prevents the vehicle from reaching the same speed as it would with an automatic transmission. When it comes to decelerating, the inability of the car to downshift properly can cause the vehicle to roll forward, even when the brakes are applied, posing a safety hazard in many circumstances. This is all a safety hazard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399639March 7, 2021
POWER TRAIN
MY 2019 FORD FIESTA AUTOMATIC DOES NOT SHIFT GEARS PROPERLY, MY CAR WOULD NOT REVERSE AND THEREFORE CAUSED A SMALL FENDER BENDER. IT HAS NO SPEED AND RUNS ROUGH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11362229October 1, 2020
VEHICLE SPEED CONTROL
MY 2019 DOES NOT HAVE CRUISE CONTROL INSTALLED IN IT, AS A NEWER MODEL VEHICLE I FEEL THAT IT SHOULD HAVE CAME WITH A CRUISE CONTROL. IT'S HARD TO CONTROL THE SPEED AND KEEP IT STEADY DUE TO NOT HAVING A CRUISE CONTROL. IT ALSO CAUSES MY CAR TO USE A LOT MORE GAS THAN IT SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355302September 16, 2020
SERVICE BRAKES
WHILE DRIVING CAR IT STARTED TO NOT WANT TO GO OVER 20MPH THEN ALL TOGETHER STOPPED. COULDN'T EVEN ROLL IT TO SIDE OF THE ROAD. HAD IT TOWED TO DEALER AND THEY SAID THE BRAKES LOCKED UP ON IT BECAUSE THERE IS SOMETHING OTHER THAN BRAKE FLUID IN THE BRAKE LINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312123February 28, 2020
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2019 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 73 MPH, THE SUNROOF SHATTERED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO RIVERTOWN FORD LOCATED AT (168 WHITTLESEY RD, COLUMBUS, GA 31904) WHERE THE CONTACT WAS REFERRED TO THE INSURANCE PROVIDER FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED TO HAVE THE VEHICLE TAKEN TO THE DEALER WHERE THE VEHICLE WAS PURCHASED TO BE INSPECTED OR DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,252.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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