Ford Fiesta Complaints (2011)

730 consumer complaints on file.

#11337985July 7, 2020
ENGINE, POWER TRAIN
THE VEHICLE WAS IN MOTION ON A HIGHWAY AND THE ENGINE LIGHT APPEAR, AND AT THE SAME TIME THE THE TRANSMISSION CONTROL MODULE FAILED. I TOOK THE CAR TO THE FORD DEALERSHIP IN BRONX AND THEY TOLD I HAVE A CLUTCH PROBLEM, PLUS TRANSMISSION CONTROL MODULE PROBLEM. THEY TOLD ME THEY DONT COVER THE RECALL, ACCORDING THE WARRANTY DEPARTMENT BECAUSE THE DAMAGE IS INTERNAL. BUT THE RECALL FOR FORD FIESTA 2011 EXISTING BECAUSE OF TRANSPORTATION FAIL. CAN YOU TELL ME FOR SURE WHY THEY DON'T APPROVE AND IF IS A COMPANY MISTAKE THEY SHOULD BUY YOUR CAR OR TO REPLACE IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327756June 8, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO COURTESY FORD LINCOLN (3533 N VERMILION ST, DANVILLE, IL 61832) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY AND NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327031June 2, 2020
ELECTRICAL SYSTEM
THE PAST TWO DAYS MY CAR HAS BEEN ACTING UP SERIOUSLY, THE CAR DOESN'T WANT TO GO IN REVERSE AT ALL, THE FAN WON'T WORK.THE WINDSHIELD WIPERS COME ON EVERY TIME YOU TURN ON THE CAR. WHEN YOU MESS WITH THE FUSE BOX THE CAR STARTS WORKING FINE. THE FAN SMOKES LIKE NO OTHER SO YOU HAVE TO TAKE THE RELAY OUT. THE CAR ALSO DELAYS WHEN GEARS ARE CHANGING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325749May 24, 2020
STRUCTURE:BODY
THE DOOR HANDLES ARE VERY FLIMZY AN WEAK WHEN PULLED TO OPEN DOORS N SO FAR BOTH PASSENGER SIDES HAVE BROKE OFF. I'LL HAVE TO GET A PICTURE AN SEND IT AFTER. THIS HAPPENED TO PREVIOUS OWNER AN I HAD TO RIG HANDLES SO I DON'T LOSE THEM GOING DOWN ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325676May 23, 2020
ELECTRICAL SYSTEM
FAILURE TO COMMUNICATE WITH TCM / SUSPECTED TO BE RELATED TO RECALL ON FUSE BOX. ELECTRICAL COMMUNICATION BETWEEN FUSE BOX AND TCM ISN'T WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323774May 7, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RECENTLY MY DASH LIGHTS WENT OUT AS WELL AS MY TAIL LIGHTS. UPON CHECKING THE FUSE BOX LOCATED UNDER THE HOOD, I FOUND IT FILLED WITH SAND AND OTHER FOREIGN MATERIALS. FURTHERMORE, ALL OF THE FUSES WERE CORRODED AND WHEN I TRIED TO REMOVE THEM, THEY BROKE, THUS I WAS UNABLE TO REPLACE THEM. IT IS APPARENT THAT THIS IS A DESIGN FLAW WITH THIS EQUIPMENT AS THE BOX DOES NOT PROPERLY SEAL EVEN THOUGH IT IS EXPOSED TO THE ELEMENTS UNDERNEATH THE HOOD. AFTER RESEARCHING FURTHER, I DISCOVERED THIS IS A VERY COMMON PROBLEM AMONG 2011 FORD FIESTA OWNERS AND THAT THE REPAIR FOR THIS IS VERY COSTLY. BECAUSE THIS IS A KNOWN PROBLEM, IT WOULD SEEM THAT FORD SHOULD BE RESPONSIBLE FOR CORRECTING THIS DESIGN FLAW AS THIS IS A SAFETY ISSUE THAT MAKES THE VEHICLE UNUSABLE AFTER DARK. FURTHERMORE, I AM CONVINCED THAT OTHER FUSES WILL SOON FAIL AND THEN THE VEHICLE MAY NOT BE USEFUL UNDER ANY CIRCUMSTANCES. IN ADDITION, I HAD BEEN EXPERIENCING INTERMITTENT ENGINE STOPPAGES WHILE AT A STOP LIGHT OR WHEN IDLING IN TRAFFIC. THERE WAS NO REASON FOR THIS TO OCCUR AND I SUSPECT THIS IS ALSO RELATED TO THE ELECTRICAL FUSE BOX ISSUE. WOULD YOU PLEASE LOOK INTO THIS ISSUE AND HELP PROTECT CONSUMERS FROM A DESIGN FLAW THAT IS BEYOND OUR CONTROL. I'VE ATTACHED A PHOTO OF WHAT THE FUSE BOX LOOKED LIKE THE FIRST TIME I EVER OPENED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323146May 3, 2020
ELECTRICAL SYSTEM
WORK ORDER WITH DETAILS IS INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319723March 30, 2020
STRUCTURE:BODY
THE PASSENGER SIDE DOOR WILL NOT STAY SHUT. THERE IS A DOOR LATCH RECALL ON MANY 2011 FIESTA'S BUT THIS CAR IS NOT LISTED AS AN AFFECTED VIN. THE TWO REAR DOORS WERE REPAIRED AROUND THE END OF 2018 FOR THE SAME ISSUE. THIS IS A HUGE SAFETY ISSUE AND FORD JUST SAYS THAT IT IS NOT AFFECTED BY THE RECALL. THIS IS EXACTLY WHAT THE RECALL IS FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319569March 28, 2020
STRUCTURE:BODY
REAR PASSENGER DOOR WILL NOT STAY CLOSED. THIS IS THE SAME ISSUE NOTED IN NHTSA CAMPAIGN NUMBER: 15V246000. VEHICLE WAS REPAIRED IN 2015 AND AS NOTED, DOOR IS AGAIN BROKEN - WILL NOT STAY CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315661March 2, 2020
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED ALL FOUR DOOR HANDLES DETACHED FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE AIR BAGS WARNING LIGHT ILLUMINATED ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO PARIS FORD LINCOLN, INC. LOCATED AT (2020 NE LOOP 286, PARIS, TX 75460) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,259.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310163February 19, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE TRANSMISSION SHIFTED INTO NEUTRAL INDEPENDENTLY. IN ADDITION, WHILE DRIVING 35 MPH, THE VEHICLE SHUDDERED WHILE THE RPM REVVED UP WITHOUT A RESPONSE FROM THE VEHICLE. THE CONTACT MENTIONED THAT WHILE AT A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO KOWALSKI FORD 33450 LAKE RD, AVON LAKE, OH 44012 WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, THE DRY CLUTCH, THE SHIFT LEVER, TRANSMISSION CONTROL MODULE, AND POWER TRAIN CONTROL MODULE NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO KOWALSKI FORD 33450 LAKE RD, AVON LAKE, OH 44012. THE VEHICLE WAS NOT DIAGNOSED A SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,788.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309393February 15, 2020
UNKNOWN OR OTHER
BECOMING ILL PHYSICALLY WHILE DRIVING FROM 'SOMETHING EITHER INSIDE THE PASSENGER SECTION OF THE CAR, OR COMING FROM THE EXHAUST SYSTEM? HAD THE EXHAUST SYSTEM CHECKED 2X, WAS TOLD BY BOTH MUFFLER SHOP AND DEALER TECH THAT NOTHING WAS SEEN WRONG DURING THEIR CHECKS. HAD CO BLOOD TESTING DONE AT THE ED, NONE DETECTED. DON'T KNOW WHAT ELSE IS WRONG-CAR PASSED OBD EMISSIONS, VIA OBD PORT, HOWEVER- THE PROBLEM SEEMS TO HAVE STARTED THE SAME DAY OF THIS TESTING. NO TAILPIPE OR UNDER THE HOOD PARTS TOUCHED. SO FAR, DEBATING DISPOSAL OF THIS CAR, IF AFTER ANOTHER CHECK BY MECHANIC YIELDS NO EXPLANATORY DIAGNOSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309252February 14, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STOPPED, THE VEHICLE LUNGED FORWARD WITH THE BRAKE PEDAL DEPRESSED. THE CHECK ENGINE LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND CYCLE THE IGNITION OFF AND BACK ON. THE VEHICLE WAS RESTARTED AND SHUDDERED UNCONTROLLABLY. THE CONTACT DROVE THE VEHICLE TO LAKE SHORE FORD (244 MELTON RD, BURNS HARBOR, IN 46304) WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED. THE CLUTCH ASSEMBLY ALSO NEEDED TO BE REPLACED BUT WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 96,396.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308360February 10, 2020
ENGINE
TL* THE CONTACT OWNS 2011 FORD FIESTA. WHILE DRIVING AT 50 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE SHIFTED INDEPENDENTLY INTO 1ST GEAR. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO HERITAGE FORD, 2100 SISK RD, MODESTO, CA 95350 WHERE THE VEHICLE WAS DIAGNOSED WITH AN UNKNOWN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,271.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302173January 27, 2020
POWER TRAIN
THIS VEHICLE IS GIVING ME A DELAY OF ABOUT 10 SECONDS OR MORE BEFORE TO START. TO START THIS VEHICLE, I HAVE TO PUT THE IGNITION ON ON POSITION, THEN WAIT UNTIL I HEAR A NOISE FROM THE ENGINE COMPARTMENT BEFORE I TURN THE IGNITION KEY OVER TO START THE VEHICLE. OTHERWISE, SHE WILL NOT START, NOR THE SPEED LEVER WILL MOVE FROM PARKING TO REVERSE. I CALLED THE DEALER MC MAHON FORD IN NORWALK CT AND EXPLAINED TO THEM THE SYMPTOMS FOR THE CAR, THEY TOLD ME THAT THESE FORD FIESTA AND FUSION ARE KNOWN TO HAVE TRANSMISSION ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297431January 6, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STARTED TO SHAKE, THE OIL WARNING INDICATOR ILLUMINATED, AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE FOR APPROXIMATELY FIVE MONTHS ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO HOFFMAN FORD (5200 JONESTOWN RD, HARRISBURG, PA 17112) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291971December 30, 2019
UNKNOWN OR OTHER
I HIT/RAN OVER A POTHOLE EARLIER THIS MONTH AND EXPERIENCED SEVERAL OCCURANCES OF EXCESSIVE BRAKE TRAVEL OR SOFT BRAKES IMMEDIATELY AFTER WHEN ATTEMPTING TO STOP THE CAR, ON A CITY STREET. IN AUGUST 2019, I RAN OVER THE EDGE OF A MANHOLE COVER IN A CITY STREET, THAT WAS PAVED IN ALL AROUND , EXCEPT FOR THIS EDGE CORNER THAT WAS LOWER THAN THE REST OF THE PAVING. THAT INSTANCE BEGAN THE 'SOFT BRAKE' EXPERIENCES. I TOOK TO THE FORD DEALER SERVICE DEPT. THE SAME WEEK, WAS TOLD THAT THE ACTUAL BRAKES NEEDED REPLACEMENT. I OBSERVED THE SAME THING HAPPENING AGAIN, THE NEXT WK. BROUGHT THE CAR BACK TO THE SERVICE DEPT.. THIS TIME, IT WAS THOUGHT BY THE SERVICE ADVISOR, THAT THE TIRES NEEDED REPLACEMENT. 3 NEW TIRES WERE PURCHASED , I HAD PURCHASED A. WEEK BEFORE, SO I KEPT THAT ONE, HAVING THE MECHANIC PLACE THIS NEW ONE ON THE RIGHT REAR WHEEL. I THOUGHT THAT AFTER BRINGING MY CAR IN 2X FOR THE SAME PROBLEM THAT THE SOFT BRAKE CONDITION WAS RESOLVED. ALL WAS GOOD, FROM AUG 2019 UNTIL I RAN OVER THE POTHOLE EARLY DEC 2019, WITH THE REPEAT SOFT BRAKE INCIDENT. EXPENSES FOR THE BRAKE SERVICE WAS $400.00 (ALTHOUGH THE PADS NEEDED REPLACEMENT. I JUST HAD BRAKE SERVICE LESS THAN 2 YRS. BEFORE, ONLY HAVING DRIVEN 3000 OR A BIT OVER MILES DURING THIS TIME. THE TIRES, THOUGH REPLACED, WERE BENEFICIAL, BUT DID NOT STOP THE CONCERNING ISSUE. TODAY I AM AT THE DEALER SVCE DEPT AGAIN. I WAS HERE LAST MONDAY, 12-23-19, FOR DIAGNOSIS FOR THE 3RD TIME OF THE SOFT BRAKE SITUATION EARLY THIS MONTH, THEN I WAS TOLD THAT THE HYDRAULIC CONTROL UNIT NEEDED REPLACEMENT. SPECIFICALLY, THE SELENOID VALVE BLOCK HCU CONNECTED WITH ABS. TOTAL COST THIS VISIT $1345.00 I AM ATTACHING COPIES OF REPAIR INVOICES, PICTURES TAKEN ON MY CELLPHONE OF THE LOCATIONS OF THE MANHOLE COVER AND POTHOLE IN THE STREETS THAT I RAN OVER/ STRUCK. PART NO OF THE HYDRAULIC CONTROL UNIT :BE 8Z2C405B2. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292054December 30, 2019
ENGINE
THE VEHICLE DOES NOT DOWNSHIFT. IT IS AN AUTOMATIC BUT I HAVE TO SHIFT INTO NEUTRAL BETWEEN GEARS AS WELL AS WHEN I NEED TO SLOW DOWN. I HAVE HAD SEVERAL INSTANCES OF A CAR IN FRONT OF ME BRAKING UNEXPECTEDLY AND I MUST PUT THE CAR INTO NEUTRAL AND IT CONTINUES REVVING AT A HIGH SPEED SO I THROW IT IN NEUTRAL. I COULD RUN INTO THE CAR IN FRONT OF ME UNLESS I SLAM VERY HARD ON THE BRAKE OR PUT INTO NEUTRAL. THE CAR DOES NOT SHIFT INTO A HIGHER GEAR AUTOMATICALLY EITHER. ALSO, I MUST PUMP THE BRAKE FOR A MINUTE OR TWO BEFORE THE CAR WILL START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290644December 21, 2019
ELECTRICAL SYSTEM, SEAT BELTS
DOOR FROM THE DRIVER SEAT SIDE WON'T WORK BUT ALL THE REST DOES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288966December 13, 2019
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
CAR SHUDDERS EXCESSIVELY ON ACCELERATION. WILL ALSO LURCH FORWARD DURING ACCELERATION. GRINDING NOISES WHEN CAR IS ON LOW SPEED (1-20 MPH). REAR TAILLIGHTS STOPPED WORKING WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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