Ford Fiesta Complaints (2013)

668 consumer complaints on file.

#11432101September 8, 2021
POWER TRAIN
My transmission light came on and the car began to shutter, would stay at a consistent speed even when I wasn't touching the gas pedal, and the tachometer was fluctuating up and down when I was not touching the gas pedal. I had a passenger in the car, and we both felt unsafe with how the car was acting. I took the car into an auto shop to look at the transmission fluid in case that was the issue, but they said it was fine and that I should have a diagnostic test done on the transmission to see if it needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430660August 26, 2021
EXTERIOR LIGHTING
The contact owns a 2013 Ford Fiesta. The contact stated while driving at night the low-beam headlights would turn off and on and eventually remained permanently inoperable. The vehicle was taken to the local dealer who diagnosed that the headlight relay was faulty due to excessive corrosion. The relay was replaced, and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427536August 2, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
The car suddenly couldn't move in reverse gear or any other forward gear except 1st gear. It is definitely very risky especially if you were on the highway, car cannot move faster than 10 mph. The check engine light was also on. Dealer said it needs a TCM replacement but the parts can take months to get. It is supposed to be a very well-known issue as ford covers this under the TCM extended warranty. Now I'm left in nowhere, stuck at home without a car and Ford doesn't provide any resolution for me to commute or move around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424820July 14, 2021
POWER TRAIN
The contact owns a 2013 Ford Fiesta. The contact stated that while driving at various speeds, the vehicle loss motive power and stalled. Occasionally while driving, the transmission erroneously shifted into neutral and the vehicle failed to accelerate. The vehicle was examined by an independent mechanic who diagnosed that the shift control module was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were not yet contacted regarding the failure. The failure mileage was 40,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424163July 10, 2021
UNKNOWN OR OTHER
As I was driving on the highway, my car lost power as if it wasn't in gear anymore. Fortunately, I was in a side lane and was able to coast to the side of the road safely; I doubt I would be as lucky if I was in a middle lane. That being said, the side of the road is still dangerous. Shifting the gear selector did nothing to give me power. I put the vehicle in park and turned it off. I waited a few seconds and tried to turn it back on. It wouldn't start. I tried several more times. I then waited a few minutes and tried to start it again, this time with the car starting. I was able to get to work and drive without any issues. After work, however, my car failed to start and had to be towed. There were zero warning lights or messages displayed during this event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416773May 16, 2021
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
PURCHASED USED ON MARCH 2021 DEALERSHIP SOMEHOW MADE IT DRIVE PERFECT UNTIL I DROVE IT FOR 2 DAYS. THEN NOTICED ENGINE SHIFTING ISSUES, LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING, NO-START, OR A LACK OF POWER. IDLES VERY ROUGH IN PARKED POSITION- SPITTING AND SPUTTERING. VEHICLE STALLING, LOSING POWER WHILE DRIVING, RPMS AT 4 WHILE ON HIGHWAY @ 65-70 MPH AS IF IT NEVER CHANGED OUT OF 2ND OR 3RD GEAR. CALLED FORD AND HAD THE TCM UPDATED APRIL 2021 AT GABRIEL FORD DEALERSHIP,LIVINGSTON TEXAS.THE UPDATE DID NOT HELP AND I WAS TOLD THAT I NEEDED TO DRIVE IT LIKE I STOLE IT BUT THAT MAKES THE POWER-TRAIN ISSUES WORSE. FORD DEALERSHIP POINTED ME TO NHTSA TO WRITE A COMPLAINT. AS OF MAY 15, 2021 IT DOESN'T MATTER IF ITS ON HIGHWAY, LOCAL IN TOWN, LOW MPH OR 65 MPH THE TRANSMISSION CONTINUES TO JERK, LOSE POWER, SPUTTER, AFTER UPDATING THE CHECK ENGINE WARNING LIGHT NEVER CAME ON WHEN TRANSMISSION ISSUES HAPPENED. VEHICLE JERKING. AFTER DRIVING ABOUT 20 MILES WITH RPMS AT 4 STOPPING AT A LIGHT THEN TRYING TO ACCELERATE THE VEHICLE SPUTTERED AND WOULD NOT GAIN ACCELERATION, VERY SLOW TO GAIN ACCELERATION. LOSS OF ACCELERATION POWER WILL CUT OUT & CAR WILL BUCK & SPUTTER, ALSO MAKES A GRINDING OR NOISE THEN STOPPED. IT'S ALMOST CAUSED ACCIDENTS WITH MY CHILDREN IN THE CAR!. RPM REVS UP REALLY HIGH BUT THE SPEED DOESNT CHANGE. AT A RED LIGHT MY CAR BEGAN ACTING FUNNY WHEN THE LIGHT TURNED GREEN THE CAR WAS HESITANT TO GO IT WAS HAVING TROUBLE SHIFTING AND ACCELERATING THE CHECK ENGINE LIGHT NEVER CAME ON. THIS VEHICLE POWER TRAIN TRANSMISSION IS FAULTY AND VERY DANGEROUS. HIGHWAY OR STREET DRIVING, IN TRAFFIC, PRESENTING A DANGEROUS DRIVING HAZARD. CURRENT MILEAGE @144,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415810May 10, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED WHILE DRIVING 30 MPH, THE TRANSMISSION FAILED TO SHIFT GEARS AS NEEDED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO FAMILY FORD (909 PIKE ST, MARIETTA, OH 45750) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED TWICE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415121May 4, 2021
ENGINE
VEHICLE RANDOMLY STALLS IN TRAFFIC WHILE ACCELERATING ON THE INTERSTATE. TURNING OFF VEHICLE FOR A FEW MINUTES AND TURNING IT BACK ON USUALLY TEMPORARILY FIXES THE ISSUE. THIS HAS NEARLY CAUSED AN ACCIDENT WITH AN EIGHTEEN WHEELER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407874April 13, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED WHILE AT STATIONARY AND ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE NEARLY STALLED WHILE IN MOTION. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406147April 2, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE JERKED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE CONTACT REFERENCED MANUFACTURER COMMUNICATION NUMBER: 14M02-S4 (POWER TRAIN) AS A POSSIBLE SOLUTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386645January 5, 2021
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THE FRONT DRIVER'S SIDE LOW BEAM HEADLIGHT FAILED TO ILLUMINATE. THE CONTACT STATED HE ASSISTED HIS FRIEND AND HAD THE FRONT DRIVER'S SIDE LOW BEAM BULB REPLACED. THE CONTACT STATED A WEEK AFTER, BOTH FRONT SIDE LOW BEAM HEADLIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND HAD BOTH FRONT SIDE LOW BEAM BULB REPLACED. THE CONTACT STATED SHORTLY AFTER THE REPAIRS THE FRONT PASSENGER'S SIDE LOW BEAM HEADLIGHT WAS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384167December 19, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BOUGHT THIS CAR USED 2013 ON 12-01-2020 HAD LESS THAN 2 WEEKS AND IT COMPLETELY SHUT DOWN ON MY DAUGHTER DRIVING TO WORK, TOOK TO LOCAL DEALER THEY SAID NOTHING THEY COULD FIND, BUT THIS IS A VERY DANGEROUS THING TO HAPPEN FOR NO REASON THE CAR JUST DOWN THANK GOODNESS SHE WAS NOT ON THE HIGHWAY! AGAIN, THE DEALER THAT SOLD US THE CAR DEFENDS THAT THEY HAVE CHECKED IT OUT BUT WE ARE AFRAID GOING FORWARD THE NEXT TIME SHE WONT BE SO LUCKY WE HAVE NO WARRANTY AND THE DEALER WHO SOLD US THE CAR KEPT INSISTING WE PAY AN EXTRA 2000 FOR A WARRANTY I FEEL MAYBE THEY KNOW SOMETHING IS WRONG OR ABOUT TO BE FOR THEM TO BE SO PUSHY AGAIN, SHE WAS DRIVING TO WORK AND IT JUST SHUT DOWN LIGHTS STARTED TO FLASH AND THEN A NOISE WAS MADE, THE BRAKES WORKED STILL AND THE STEERING WHEEL WORKED BUT NOTHING ELSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374030November 10, 2020
POWER TRAIN
LOSS OF ACCELERATION POWER WILL CUT OUT & CAR WILL BUCK & SPUTTER. IT'S ALMOST CAUSED ACCIDENTS. FAULTY TRANSMISSIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372885November 3, 2020
POWER TRAIN
I AM THE 2ND OWNER OF THE VEHICLE. THIS CAR HAD NO KNOWN ISSUES UNTIL 6 MOHTS AFTER PURCHASE. I PURCHASED THIS CAR IN MARCH 26, 2018. CAR STUTTERS WHEN ACCELERATING, WHEN I FIRST PUSH THE GAS PEDAL THE CAR ACTS AS IF IM PUSH BOTH THE GAS AND BREAK IT DOESNT KNOW IF IT WANTS TO GO OR NOT THE RPM REVS UP REALLY HIGH BUT THE SPEED DOESNT CHANGE. AT A RED LIGHT MY CAR BEGAN ACTING FUNNY WHEN THE LIGHT TURNED GREEN THE CAR WAS HESITANT TO GO IT WAS HAVING TROUBLE SHIFTING AND ACCELERATING THE CHECK ENGINE LIGHT CAME ON THE NEXT DAY AND THE CODE CAME BACK FOR A CLUTCH SENSOR I HAVE A DUAL TRANSMISSION FORD FIESTA THE CAR WONT TURN OVER SOMETIMES AND HAS TROUBLE STOPPING. WHEN I AM ON THE HIGHWAY AND I HAVE TO STOP AT A STOPLIGHT MY ENGINE WARNING LIGHT WILL COME ON AND THE CAR WILL IDLE ROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366845October 28, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT AT LOW SPEEDS, THE VEHICLE HESITATED WHILE SHIFTING GEARS WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO KINDLE FORD-LINCOLN (525 STONE HARBOR BLVD, CAPE MAY COURT HOUSE, NJ 08210, (800) 678-8320) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFTER, INPUT SEAL, AND CLUTCH WHERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365998October 23, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE DRIVING THE VEHICLE ALL POWER WAS LOST AND THE CAR WAS NOT CONTROLABLE. THE ENGINE MALFUNCTION LILGHT DID COME ON. I DID HAVE THE CAR TOWED AND IS APPARENTLY A KNOW WIRING ISSUE RELATED TO SERVICE BULLETIN TSB-131115.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364194October 13, 2020
POWER TRAIN
TL* THE CONTACT OWNS 2013 FORD FIESTA. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE SHUDDERED AND JERKED WHILE SHIFTING INTO 1ST GEAR CAUSING THE VEHICLE TO STALL WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TURNED OFF, RESTARTED, AND RESUMED NORMAL OPERATION AFTER APPROXIMATELY 30 MINUTES. THE VEHICLE WAS TAKEN TO METRO FORD (2860 S. NOLAND RD, INDEPENDENCE, MO 64055) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED. THE VEHICLE WAS NOT DRIVABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS 30,211.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362412October 2, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL INTERMITTENT POPPING SOUND WAS HEARD THROUGH THE SPEAKERS. THE CONTACT STATED THAT THE SOUND WAS LOUD AND DISTRACTING. THE CONTACT WAS DISTRACTED WHILE DRIVING AND NEARLY CAUSED AN ACCIDENT. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT HIS VEHICLE WAS OUT OF WARRANTY AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361160September 25, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON THE FREEWAY CAR SPUTTERS WHEN SHIFTING AND ALL DASH LIGHTS FLICKER AND CAR LOZES POWER JERKS LIKE ITS GONNA DIE OUT WHILE DRIVING ON FREEWAY ON THE FREEWAY. WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360367September 22, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
THE CAR JERKS OR BUCKS WHEN CHANGING GEARS LOSES SPEED WHEN CHANGING GEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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