Ford Fiesta Complaints (2012)

617 consumer complaints on file.

#10609833July 11, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE TRANSMISSION HESITATED TO SHIFT WHEN A RIGHT TURN WAS MADE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,171.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609435July 9, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE REAR PASSENGER SIDE DOOR OPENED AND THE LATCH DETACHED. THE CONTACT ALSO STATED THAT THE REAR DRIVER SIDE DOOR LATCH DETACHED PREVIOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOCKING MECHANISM NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609449July 9, 2014
POWER TRAIN
CAR INCREASINGLY SHIFTING HARD. ACCELERATED FROM GREEN LIGHT. CAR JERKING SO SEVERELY ALMOST LOST CONTROL. THIS OCCURRED NUMEROUS TIMES SINCE PURCHASE. CAR REPROGRAMMED COUPLE TIMES BUT NEVER LASTS. SHUDDERS, JERKS, AT TIMES WON'T SHIFT. DEALERSHIP MECHANICS ADVISE THAT CAR SHOULD NOT SHIFT IN THAT MANNER. UNDER WARRANTY. IN DEALERSHIP SHOP NOW FOR LAST 6 WEEKS CLUTCH REPLACED BUT LEAKING WATERPUMP ON BACK ORDER. ALL MY WARRANTY PAPERWORK WIT DATES IN MY CAR AT DEALERSHIP. IF NEED MORE PRECISE DATES, LET ME KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608808July 7, 2014
POWER TRAIN
I HAVE A 2012 FORD FIESTA THAT I BOUGHT BRAND NEW IN MARCH 2012. AT RANDOM TIMES I FELT THE CAR SHUDDERING DURING ACCELERATION WHEN GOING INTO 1ST AND 2ND GEAR. IT GOT TO THE POINT WHERE IT HAPPENED MORE FREQUENTLY CAUSING MY CAR TO SHAKE. AT TIMES IT WOULD FEEL LIKE IT WOULD DIE OUT. I FINALLY TOOK MY CAR INTO THE DEALERSHIP DURING THE WARRANTY PERIOD STILL AND THEY DIAGNOSED IT AS THE CLUTCH SYSTEM HAVING TROUBLE CATCHING. THIS WAS REPLACED IN JANUARY 2014. 10000 TO 12000 MILES LATER AROUND THE END OF MAY 2014 THE SAME PROBLEMS ARE HAPPENING AGAIN. AT THIS TIME MY ENGINE LIGHT CAME ON. I TOOK IT IN AGAIN COMPLAINING ABOUT THE SHAKING UPON ACCELERATION AND ENGINE LIGHT. THEY TOLD ME THAT IT IS EXPECTED WITH THIS TYPE OF TRANSMISSION BECAUSE OF THE BUILT OF IT AND BLAMED THE THROTTLEBODY (ENGINE LIGHT DIAGNOSIS) THAT IS CAUSING THE SHAKING. I PAID OUT OF POCKET FOR THE THROTTLE BODY SINCE AT THIS TIME MY WARRANTY PERIOD EXPIRED. I PICKED IT UP AND 2 DAYS LATER I HAD TO RETURN IT TO THE DEALERSHIP BECAUSE THEY DID NOT RESOLVE THE PROBLEM OF SHAKING UPON ACCELERATION. THEY KEPT THE CAR FOR A DAY AND THE TRANSMISSION TECH DIAGNOSED THE SAME PROBLEM AS BEFORE WHICH WAS THE CLUTCH ASSEMBLY SYSTEM. EVEN THE SERVICE ADVISOR STATED TO ME THAT MANY OTHER FIESTA OWNERS ARE HAVING PROBLEMS WITH THE TRANSMISSION AND SOME ARE ON THEIR 3RD REPLACEMENT OF THE CLUTCH SYSTEM. CURRENTLY I'M STILL WAITING FOR THE PARTS FOR MY CAR TO COME IN TO HAVE IT REPAIRED BUT THE SHAKING IS GETTING WORSE AND MAKING LOUD GRINDING NOISES. IT FEELS LIKE IT WILL STALL ON ME ESPECIALLY WHEN I'M TRYING TO CROSS ANY INTERSECTION ON MAKE TURNS WHEN ACCELERATING FROM A STALLED POSITION. MAJORITY OF THE TIME I HAVE MY CHILDREN IN THE CAR AND VERY NERVOUS THAT IT WILL LEAD TO A POTENTIAL CRASH. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607751July 2, 2014
SEATS, ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
THE PROBLEM, OR I SHOULD SAY 'THE JAM' AS IN DOOR JAMB, IS THAT BOTH SIDE REAR PASSENGER DOORS ON MY 2012 FORD FIESTA ARE NOT WORKING ON THE CLOSE. THE DOORS WON'T STAY CLOSED OR STAY SHUT. WHEN YOU TRY SHUTTING EITHER DOOR IT JUST BOUNCES BACK OUT A LITTLE. NEITHER DOOR WILL LATCH CLOSED. ONLY 35,772 MILES ON MY 2012 FIESTA WHEN BOTH REAR PASSENGER SIDE DOOR LATCHES FAILED WITHIN 12 HOURS OF EACH OTHER. IS BOTH DOORS FAILING AT THE SAME TIME JUST A COINCIDENCE? I THINK NOT. I THINK DEFECTIVE AND DANGEROUS! MY FIESTA HAS NEVER BEEN INVOLVED IN AN ACCIDENT, NO BODY DAMAGE, NO EVIDENCE OF ATTEMPTED BREAK-INS AND NO APPARENT REASON TO CAUSE 1, LET ALONE BOTH, REAR PASSENGER SIDE DOOR LATCHES TO MALFUNCTION AND PREVENT CLOSING OF THE REAR SIDE DOORS. AND, ABSOLUTELY NO WARNING OR INDICATION OF ANY LOOMING OR PENDING PROBLEM WITH THE OPERATION OF EITHER DOOR NOR MY FINGERS, HANDS, WRISTS OR ARMS? ALTHOUGH I DO GET A BOUT-OF-GOUT IN MY KNEE OCCASIONALLY. I JUST OPENED EACH DOOR NORMALLY TO FIND IT BROKEN UPON SHUTTING. WHAT I FIND EXTREMELY STRANGE, AND AT THIS TIME STILL UNEXPLAINED BY ANYONE, IS THAT BOTH DOORS FAILED WITHIN 12 HOURS OF EACH OTHER IN EXACTLY THE SAME MANOR. SEEMS LIKE TOO MUCH TO BE A COINCIDENCE, DOESN'T IT. READ ALL INFO ABOUT THE FAULTY DOOR LATCHES @ WWW.FINLEY.TV. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607866July 2, 2014
STRUCTURE:BODY
FRONT SIDE PASSENGER'S DOOR LATCH WILL NOT WORK AND THE DOOR WILL NOT CLOSE OR LOCK, SO CANNOT DRIVE THE CAR. WENT TO FORD DEALERSHIP AND WAS TOLD THIS WAS VERY COMMON, IN FACT SO COMMON THAT THEY ARE BACK ORDERED AT LEAST A MONTH OR LONGER. I CANNOT DRIVE MY CAR I BOUGHT JUST 3 MONTHS AGO. IF THIS IS A COMMON PROBLEM WITH THESE DOOR LATCHES, THEN WHY ISN'T THERE A RECALL. I WAS TOLD BY THE DEALERSHIP THAT IT HAPPENS TO FIESTA'S ALL THE TIME WITH BRAND NEW ONES TOO. THIS IS A DEFECTIVE PART AND IS VERY DANGEROUS AND AGAINST THE LAW TO DRIVE WITH A DOOR NOT PROPERLY LATCHED. I AM FORCED TO PAY ALMOST $200 FOR THE PART AND ABOUT THAT MUCH TO INSTALL IT, SO ABOUT $400 OVERALL FOR A DEFECTIVE PART AND WAS TOLD IT WILL HAPPEN TO THE OTHER DOOR SOMETIME TOO. WHY ISN'T THIS IN RECALL??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607223June 30, 2014
ENGINE
I BOUGHT MY 2012 ON MAY 1 2012, AND AT 101 MILEAGE IT WAS IN FOR BATTERY LIGHT ON , THEN 08/20/12 BACK IN FOR ENGINE LIGHT AND AGAIN 08/23/2012 AND AGAIN12/21/2012 AND AGAIN ON 01/09/2013 I HAVE ALWAYS TOLD THEM AT TIME OF SERVICE THAT THE CAR ACTS FUNNY GOING UP A HILL EVEN A SMALL ONE AND THEY TELL ME ITS FINE ITS JUST THE WAY THE RUNS. WELL I'VE HAD THE ENGINE LIGHT ON A LOT OVER THE LAST 6 MONTHS BUT SINCE THEY ALWAYS MAKE IT SOUND LIKE ITS ME. OF COURSE WHEN I GET IT IN THE LIGHTS OFF. BUT I'VE TAKEN PICS WITH THE LIGHT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605523June 24, 2014
POWER TRAIN
TRANSMISSION LURCHES, BOGS DOWN AND HESITATES WHEN TRYING TO TAKE OFF. FORD SAID THE CLUTCH PACKAGE WENT BAD AND IT COST $1,724 TO REPLACE THE CLUTCH. LESS THEN 65K ON A 2012 AND THE TRANSMISSION GOES OUT. THIS CAR BELONGS TO A 16 YEAR OLD. THIS IS A MASSIVE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599185June 18, 2014
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
DOOR LATCH WILL NOT CATCH. THE DOOR DOES NOT LOCK OR STAY CLOSED. THIS IS HAPPENING ON THE PASSENGER FRONT SIDE DOOR. HAS ALREADY HAPPENED TO THE PASSENGER BACK DOOR AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596648June 6, 2014
POWER TRAIN
TRANSMISSION GRINDING,LURCHING, RPMS REVING, SLOW TO RESPOND TO GAS PEDAL DEPRESSION, ROLLS BACK AT STOP ON INCLINE, BRAKES WENT BAD AT 25000, TIRES WENT BAD AT 28000, TRANSMISSION CLUTCH REPLACED CONTINUES TO HAVE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587309May 8, 2014
POWER TRAIN, ENGINE
VEHICLE SHUTTERS, GRINDS, RATTLES, AND JUMPS WHEN VEHICLE REACHES 20 MPH OR HIGHER. I HAVE BROUGHT IT TO THE DEALER SEVERAL TIMES...THEY CLAIM ITS "NORMAL". IT IS THE TRANSMISSION WHICH IS CAUSING ALL THE PROBLEMS. FORD HAS VERIFIED IT BUT BASICALLY TOLD ME TO "TURN UP THE RADIO AND IGNORE IT". THE GRINDING IS LOUD AND SOMETIMES WHEN ATTEMPTING TO ACCELERATE THE VEHICLE WILL HESITATE THEN THE RPMS WILL JUMP VERY HIGH ALMOST TO 6000 BEFORE THE VEHICLE SPEED INCREASES. THIS CAR IS A DEATH MACHINE ON THE HIGHWAY. I AM SCARED THAT IT WILL CAUSE AN ACCIDENT BECAUSE I AM NOT ABLE TO ACCELERATE WITHOUT ISSUES OR WITHOUT THE TRANSMISSION JUMPING AROUND ALL OVER THE PLACE. THIS VEHICLE NEEDS TO BE RECALLED BEFORE PEOPLE DIE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586399May 4, 2014
POWER TRAIN
TRANSMISSION HAD PROBLEMS, GEARS GRINDING, CAR SHAKING WHEN ACCELERATING, SHIFTING UP AND DOWN WHEN DRIVING AT A CONSTANT SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583914April 21, 2014
STEERING, ENGINE
TL- THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHEN ACCELERATING THE VEHICLE SEVERELY SHAKES . THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN OBSERVED THE VEHICLE AND WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500 MILES AND THE CURRENT MILEAGE WAS 27,242 MILES. SR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574149March 22, 2014
POWER TRAIN
VEHICLE SHUDDERING AND GRINDING NOISE WHEN ACCELERATING FROM A STOP. MAKES IT VERY DIFFICULT TO GAUGE ACCELERATION RATE. THIS IS A REAL AND DOCUMENTED SAFETY CONCERN NATIONWIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572998March 17, 2014
AIR BAGS, SERVICE BRAKES
WHILE DRIVING THE SPEED OF IN TOWN, STOP AND GO TRAFFIC, MY BRAKES FAILED TO WORK. I APPROACHED A RED LIGHT WITH STOPPED TRAFFIC AHEAD OF ME AND STARTED BRAKING. I CONTINUED TO BRAKE BUT THERE WAS ABSOLUTELY NO BRAKE PRESSURE. IT FELT LIKE MY BRAKE PEDAL WAS PUSHING THROUGH THE FLOOR BOARD BUT NOTHING WAS HAPPENING. MY CAR PROCEEDED TO CRASH INTO A STOPPED TRUCK AT ABOUT 35-40MPH. MY AIRBAG DID NOT DEPLOY. I CAME AWAY WITH ACHES AND PAIN BUT FORTUNATELY WAS NOT BADLY INJURED. MY CAR HAS BEEN TOTALED BY MY INSURANCE COMPANY. I HAVE BEEN TELLING FORD SINCE I PURCHASED THE CAR THAT THE BRAKES MAKE AN AWFUL SQUEALING NOISE. FINALLY AFTER TWO YEARS THEY "SERVICED" THE BRAKES AND THEN A MONTH LATER THIS INCIDENT HAPPENED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10572520March 15, 2014
AIR BAGS, STRUCTURE:BODY, EXTERIOR LIGHTING
WE WERE ON THE HIGHWAY WHILE IT WAS SNOWING. ALL OF THE OTHER VEHICLES WERE SLOWING DOWN BECAUSE THERE WAS AN ACCIDENT BLOCKING OFF THE HIGHWAY. EVENTUALLY WE ALL CAME TO A STOP. AFTER WE STOPPED THERE WAS A YUKON THAT WAS UNABLE TO STOP BECAUSE OF CONDITIONS AND ITS LOAD AND HIT US FROM BEHIND. HE WAS PROBABLY GOING 35 MPH. BOTH THE PASSENGER AND DRIVER'S HEAD FLUNG BACK AGAINST SEATS. NO AIRBAGS DEPLOYED. PASSENGER HAS SUFFERED IN THE SPINE FROM THIS ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10567662March 6, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
CAR (FORD FIESTA 2012 PURCHASED IN MAY 2012) REGULARLY STALLS, JERKS AND SHAKES WHEN ACCELERATING AND CAUSES CAR NOT TO MOVE AS QUICKLY. CAR MOVES SLOWER WHEN IT STALLS, JERKS AND SHAKES. DRIVER CANNOT GAUGE WHEN STALLING WILL OCCUR AND WHEN CAR WILL MOVE SLOWER. THIS IS A SAFETY CONCERN BECAUSE IF IN A SITUATION WHERE THE DRIVER NEEDS TO ACCELERATE TO GET OUT OF THE WAY QUICKLY, CAR MAY OR MAY NOT MOVE AS EXPECTED AND MAY NOT BE ABLE TO GET OUT OF THE WAY TO AVOID ANOTHER VEHICLE WHICH COULD RESULT IN AN ACCIDENT. CAR HAS BEEN TAKEN TO THE DEALER TWICE (3/27/13 AND 12/21/13 FOR THIS TRANSMISSION ISSUE AND IT CONTINUES TO OCCUR. REPAIR RECEIPTS STATE THAT THE CAUSE IS LEAKING SEALS FROM CLUTCH HOUSING AREA. THEY HAVE REMOVED TRANSMISSION REPLACED INNER AND OUTER INPUT SHAFT SEALS, CLEANED CLUTCH AND REASSEMBLED. DESPITE THEIR EFFORTS WE CONTINUE TO HAVE THIS PROBLEM WITH THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567271March 4, 2014
POWER TRAIN
FROM THE STOPPED POSITION, THE WHOLE FRONT END OF THE CAR SHUDDERS AS YOU BEGIN TO PRESS THE ACCELERATOR. WE TOOK THE CAR TO A FORD DEALER, THEY (KOONS, SILVER SPRING) UPDATED THE SOFTWARE AND TOLD US IT WOULD TAKE 1K TO 1500 MILES FOR THE PROBLEM TO STOP BECAUSE WE HAVE 3 FAMILY MEMBERS THAT DRIVE THIS CAR AND IT HAS A DRIVER STYLE MEMORY.. THE SHUDDERING ALSO CAUSES THE CAR TO LURCH AND PAUSE IF YOU HAVE TO MERGE FROM A STOPPED POSITION TO 40 OR ABOVE MPH. A PROBLEM ONLY A VERY EXPERIENCED DRIVER CAN ADJUST FOR. THIS PROBLEM IS DANGEROUS TO ALL ON THE ROAD. I WANT A RESPONSE FROM FORD OR A POSSIBLE RECALL. MANY BLOGS ALREADY ON THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564883February 18, 2014
POWER TRAIN, ENGINE
AFTER 6 MONTHS I STARTED HAVING VIBRATION/ TRANSMISSION SLIPPAGE ISSUES. I TOOK IT BACK TO THE DEALER AND THEY FIX THE TRANSMISSION FLUID LEAK. SIX MONTHS LATER THE PROBLEM PERSISTS. THE CAR WAS REPAIR 3 TIMES FOR THE SAME DEFECT. NOW IS 20,120 MILES STILL HAVE THE SAME PROBLEM, AND THE DEALERSHIP WHERE I BOUGHT IT DON'T WANT TO REPAIR IT ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561843January 28, 2014
POWER TRAIN
WITHIN A FEW MONTHS OF DRIVING THIS CAR THAT WE PURCHASED BRAND NEW, IT STARTED SHIFTING ROUGHLY. IT WOULD FEEL LIKE IT WAS GOING TO STALL OUT WHENEVER WE MADE A LEFT TURN FROM A STOP, AND IT WOULD STUTTER AND JERK WHEN SWITCHING BETWEEN THE LOWER GEARS. EVERYONE WHO RODE WITH US OR DROVE THIS CAR ASKED WHAT WAS WRONG WITH IT. I BROUGHT IT TO THE DEALERSHIP AT LEAST 3 TIMES, AND EVERY TIME I BROUGHT IT THEY SAID THEY CHECKED IT OVER AND IT WAS FINE (AT FIRST, IT WAS "LEARNING" HOW WE DRIVE, THEN WE WERE "DRIVING IT WRONG" AND NEEDED TO REALLY "PUNCH IT" STARTING FROM A STOP). GAS MILEAGE WAS TERRIBLE TOO, AS WE WERE SLAMMING THE GAS TRYING TO KEEP THE CAR FROM STALLING. I BROUGHT IT TO MY INDEPENDENT MECHANIC WHO SAID THERE WAS DEFINITELY SOMETHING WRONG WITH THE TRANSMISSION, BROUGHT IT TO THE DEALERSHIP WE BOUGHT IT FROM AGAIN, AND THEY AGAIN SAID THERE WAS NO PROBLEM AND WE WERE DRIVING IT WRONG. JUST GOT IT BACK FROM ANOTHER DEALERSHIP WHO IMMEDIATELY SAID THERE WAS A PROBLEM AND REPLACED THE CLUTCH. THEY SAID THAT THE SEALS AROUND THE CLUTCH HAVE BEEN REDESIGNED, AND THAT WAS THE ISSUE, AND WE SHOULD NOT HAVE THE ISSUE AGAIN. I HOPE THAT IS THE CASE, BUT WISH WE HAD NEVER BOUGHT THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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