Ford Fiesta Complaints (2013)

668 consumer complaints on file.

#10714131May 1, 2015
POWER TRAIN
TRANSMISSION JERKS, JUMPS, HESITATES AND MAKES HORRIBLE GRINDING NOISE. TRANSMISSION WAS COMPLETELY REBUILT AT 13000 MILES, BUT WITHIN 5000 MILES IT WAS DOING THE EXACT SAME THING. I FEEL VERY UNSAFE AT TIME, ESPECIALLY IN LOW GEARS. I FEAR I WILL TURN LEFT AND THE CAR WILL STALL OR THAT IT WILL JUMP FORWARD SO HARD I MAY REAR END SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713494April 29, 2015
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
I LEASED THIS AS MY FIRST NEW CAR. WHEN I FIRST PURCHASED IT, I LOVED IT. AS TIME WENT ON, I NOTICED THAT MY CAR WOULD START TO JERK AS I'D ACCELERATE AND THE SHIFTING WAS NEVER SMOOTH. WHEN I HAD AN OIL CHANGE, I ASKED ABOUT IT AND WAS TOLD THAT BECAUSE IT WAS CONVERTED FROM A MANUAL TO AN AUTOMATIC (LIKE ALL THE AUTOMATIC FIESTAS), IT FELT LIKE I WAS SHIFTING GEARS. I'M NOT TOO GOOD WITH CARS, SO I TRUSTED FORD. IT GOT WORSE OVER TIME AND TO THIS DAY THEY SAY THAT IT IS NORMAL. I'VE WENT IN TWICE FOR RECALLS AND SERVICES ON MY CAR. THEY STILL SAY IT'S NORMAL. THIS IS NOT NORMAL. I'VE OPTED TO LEASE ANOTHER CAR BECAUSE I AM SO UNHAPPY WITH MY FORD. I STILL HAVE IT, BUT I DON'T LIKE TO DRIVE IT. IF I HAD TO DO IT AGAIN, I WOULD NEVER LEASE A FORD. IT FEELS LIKE I'VE WASTED MY MONEY AND THEY DO NOT CARE ABOUT THEIR CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716893April 28, 2015
POWER TRAIN
CAR MAKES A GRINDING NOISE AS MILEAGE INCREASE AND DOES NOT SHIFT PROPERLY. HESITATION WHILE TRYING TO ACCELERATE, MAKES GRINDING NOISE AND STUTTER /SHUTTERING. IT ROLLS BACKWARDS ON INCLINES AND THE TRANSMISSION JERKS WHILE I AM DRIVING. IT HAS BEEN SERVICED TWICE FOR THE SAME PROBLEM AND EACH TIME I WAS TOLD THAT THIS NORMAL. CAR RUNS OKAY FOR 3000 MILES MOST OF THE TIME. I FEAR THAT I AM GOING TO REAR END SOMEONE AND THAT SOMEONE WILL REAR END ME . IT MAKES NOISE AS I TURN CORNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713463April 28, 2015
POWER TRAIN
I HAD ROUTINE MAINTENANCE PERFORMED AT THE DEALERSHIP ON MY 2013 FORD FIESTA ON APRIL 10, 2015. EVERYTHING PASSED INSPECTION. SHORTLY THEREAFTER, I BEGAN TO NOTICE THE VEHICLE WAS SOUNDING LOUDER. AS THE WEEKS WENT ON, IT GOT PROGRESSIVELY LOUDER, I LIKEN IT TO THE SOUND OF AN AIRPLANE ENGINE, AND IT WOULD SOMETIMES HESITATE. ON APRIL 24, 2015, WHILE RUNNING ERRANDS WITH MY WIFE AND 2 YOUNG CHILDREN, THE CAR STALLED AS WE ATTEMPTED TO PULL OUT OF A STORE PARKING LOT ONTO AN EXTREMELY BUSY ROUTE. AN SUV NARROWLY MISSED HITTING US. THE CAR FINALLY WENT INTO GEAR AND WE WERE ABLE TO PROCEED WITH CAUTION. FROM THAT POINT ON, IT HAS BEEN SHUDDERING AND THERE IS A GRINDING NOISE THAT CAN BE HEARD. I BROUGHT IT IN TO THE DEALERSHIP THE NEXT DAY. THEY SAY THEY ARE AWARE OF THIS PROBLEM OCCURRING WITH NUMEROUS FIESTA'S AND FOCUS'S, BUT CANNOT DO ANYTHING BECAUSE THE PARTS ARE UNAVAILABLE. I FEEL UNSAFE BEHIND THE WHEEL AND I FEAR MY CAR MAY BE IRREVERSIBLY DAMAGED, OR WORSE, SOMEONE MAY LOSE THEIR LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713063April 27, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING AT APPROXIMATELY 10 MPH AND ACCELERATING, THE VEHICLE JERK AND SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH TO THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED AND THE RPM NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713243April 27, 2015
STRUCTURE:BODY
THIS PAST SATURDAY, I OPENED MY REAR PASSENGER SIDE DOOR, AND IT TOOK A FEW ATTEMPTS TO CLOSE IT AGAIN. IT DID NOT WANT TO LATCH. I WASN'T SURE WHY IT HAPPENED, AND ALL BUT FORGOT ABOUT IT. LATER IN THE DAY, I PICKED UP SOME FRIENDS FROM THE AIRPORT, AND THE SAME THING HAPPENED. I OPENED THE DOOR TO LOAD IN A SUITCASE AND IT TOOK SEVERAL ATTEMPTS TO GET IT TO LATCH CLOSED AGAIN. THEN, ON SUNDAY, I LENT MY CAR TO MY VISITING FRIENDS, AND WHILE THEY WERE DRIVING THE DOOR POPPED OPEN. IT DID NOT FLY OPEN OR CAUSE ALARM, IT JUST CAME UNLATCHED. WHEN THEY STOPPED THE CAR THEY USED THE SEAT BELT TO HOLD THE DOOR CLOSED. THEY TEXTED ME TO LET ME KNOW WHAT WAS HAPPENING. WE DISCOVERED THAT JUST ONLY TWO DAYS EARLIER A RECALL HAD BEEN ISSUED ON THE DOOR LATCHES ON MY MAKE AND MODEL OF CAR. THE MOST FRUSTRATING PART IS THAT THE DEALERSHIP SAYS THEY ARE NOT READY TO FIX THE PROBLEM. SO FAR THEY HAVE NOT RECEIVED INSTRUCTIONS OR PARTS YET. I HAVE AN APPOINTMENT SCHEDULED ON JUNE 9TH TO ADDRESS ANOTHER RECALL ISSUE CONCERNING AN EMISSIONS PART, BUT I WAS INFORMED THAT ONLY IF THE DEALERSHIP HAD THE PARTS AND INSTRUCTIONS WOULD THEY ADDRESS MY OPEN DOOR PROBLEM. SO I WILL BE DRIVING AROUND FOR AT LEAST 5 WEEKS WITH A DOOR THAT WON'T CLOSE. THAT CAN'T BE SAFE. MEANWHILE IF THE DOOR IS NOT TIED TIGHTLY THE INTERIOR LIGHT STAYS ON. FORTUNATELY THERE WASN'T ANYONE IN THE BACK SEAT WHEN THE DOOR POPPED OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712355April 23, 2015
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
DOOR LATCH ON REAR PASSENGER FAILED FOR NO APPARENT REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712400April 23, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
AFTER I HAD THIS CAR ABOUT 16 MONTHS AND AROUND 12000 MILES, THE TRANSMISSION STARTED TO ACT UP. IT WOULD JERK THE CAR AND THEN IT WOULDN'T ACCELERATE. THEY RESET THE COMPUTER AND CHANGED THE TRANSMISSION. IT RAN OK FOR ABOUT A MONTH OR TWO AND DRIVING ONE DAY IT FELT LIKE THE WHOLE BOTTOM DROPPED OUTTA THE CAR AND I COULDN'T GO. THEY RESET THE COMPUTER 2 MORE TIMES IN A 5 MONTH SPAN AND SAID THERE IS NOTHING ELSE TO DO BC ALL THE TESTS COME BACK WITHIN FORD SPECS. I FEEL LIKE I'LL GET KILLED ON THE HIGHWAY BECAUSE IF I TRY AND CHANGE LANES I CANT ACCELERATE TO KEEP UP WITH THE FLOW OF TRAFFIC. IN THE CITY IT JERKS ALL AROUND. IT SEEMS TO WORK BEST UNDER 25 MPH AS LONG AS I DON'T HIT THE GAS OR BRAKES. IT TAKES ALOT TO GET IT UP TO 65 MPH AND AS SOON AS YOU TAKE YOUR FOOT OFF THE GAS IT DROPS TO 45 IN SECONDS AND THEN ITS HARD TO GET GOING AGAIN. FOR A BRAND NEW CAR ITS RIDICULOUS, I'M JUST HAPPY I CAN HAND THE KEYS IN ANOTHER FEW MONTHS, IF IT DOESN'T KILL ME FIRST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712322April 22, 2015
ENGINE, POWER TRAIN
WITHIN THE FIRST YEAR OF OWNING THIS CAR, THE TRANSMISSION STARTED DISPLAYING SIGNS OF DEFECTIVENESS. IT BEGAN EXHIBITING A GRINDING NOISE WHEN IN LOW GEARS. AS MILEAGE INCREASED (~12,000 MI), IT STARTED NOT SHIFTING PROPERLY WITH EITHER HESITATION, SKIPPING OR JOLTING FORWARD. NOW (~25,000MI), THE VEHICLE IS SHUTTERING AND VIBRATING IN LOW GEARS (1 & 2). IN OTHER WORDS, I FEEL LIKE I HAVE NO CONTROL OVER MY VEHICLE AND BOTH MYSELF AND OTHERS ON THE ROAD ARE IN DANGER. I HAVE BROUGHT MY CAR IN THREE TIMES FOR THE SAME PROBLEM. IT HAS BEEN REPROGRAMMED TWICE WITH THE PCM AND TCM UPDATED. THE PROBLEM HAS BEEN OCCURRING FOR 1.5 YEARS WITHOUT ANY POTENTIAL TO BE RESOLVED. I WOULD HAVE BROUGHT MY CAR IN TO GET SERVICED ADDITIONAL TIMES, BUT I WAS TOLD BY THE SERVICE TECHNICIAN THAT THERE IS NOTHING ELSE THEY CAN DO BUT RUN TESTS ON THE TRANSMISSION, THAT WILL RESULT IN THE SAME OUTCOME. MY TRANSMISSION APPARENTLY "RUNS WITHIN SPEC" BUT THERE IS SOMETHING WRONG AND THIS PROBLEM SHOULD BE A CONCERN TO ALL DRIVERS, NOT JUST OWNERS OF FORD FIESTA'S OR FOCUS', AS THEY ARE ENDANGERED JUST BEING ON THE ROAD WITH SAID VEHICLES. WHEN DRIVING MY FORD FIESTA, I FEAR THAT I AM GOING TO REAR END SOMEONE OR GET STUCK IN AN INTERSECTION BECAUSE I AM NO LONGER IN CONTROL OF MY CARS ACCELERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706516April 19, 2015
UNKNOWN OR OTHER
DOOR LATCH BROKE. NO LONGER WILL KEEP DOOR CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706259April 17, 2015
LATCHES/LOCKS/LINKAGES
REAR DRIVER SIDE DOOR LATCH WILL NOT CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706244April 17, 2015
POWER TRAIN
FIESTA SHIFTS HARD, SHUDDERS, HAS ISSUES ACCELERATING, HAS ISSUES BRAKING. DEALERSHIP CONFIRMED, NEEDS CLUTCH REPLACED. PART HAS BEEN ON BACK ORDER FOR THREE WEEKS WITH NO ETA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706044April 16, 2015
POWER TRAIN
I SLOWED DOWN FOR A TRUCK TURNING INTO A DRIVEWAY, WHEN PRESSING THE ACCELERATOR THE TRANSMISSION SLIPPED, AND I HAD TO PULL OVER INTO THE TURN LANE, AND PUT MY CAR INTO LOW TO RE-ENGAGE THE TRANSMISSION. I CANNOT HELP BUT TO THINK THAT THIS SAME SCENARIO WITH ME SLOWING DOWN IN THE SAME MANNER COULD HAVE HAPPENED AT A STOPLIGHT WHEN TRYING TO TURN LEFT BEFORE AN ONCOMING CAR. I HAVE HAD IT BOG DOWN AND HESITATE QUITE A FEW TIMES AT LIGHTS, BUT THIS IS THE FIRST TIME THE TRANSMISSION ACTUALLY SLIPPED OUT OF GEAR. I HAVE HAD THE CAR IN TWICE TO THE DEALERSHIP, AND THE SECOND TIME THEY TOLD ME THEY DIDN'T DO ANYTHING TO FIX IT BECAUSE EVERYTHING IS NORMAL. I BOUGHT A NEW CAR SO I DID NOT HAVE TO WORRY ABOUT MY FAMILY'S OR MY SAFETY. COULD YOU PLEASE LOOK INTO THIS ISSUE. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705940April 15, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 10 MPH, THE REAR PASSENGER SIDE DOOR FLEW OPEN WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. PREVIOUSLY, THE DOOR LATCH FOR THE FRONT AND REAR DRIVER SIDE FAILED AND WERE REPAIRED BY THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE ON NUMEROUS OCCASIONS. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704370April 8, 2015
STRUCTURE:BODY
I WENT TO CLOSE THE BACK PASSENGER SIDE DOOR AND THE LATCH WOULDN'T CATCH ALL OF A SUDDEN. WITH NO PRIOR INCIDENTS OR INDICATION OF AN ISSUE, THE LATCH JUST BROKE - WHEN I TOOK IT TO THE DEALERSHIP, THEY SAID THEY HAVE HAD A LOT OF THESE TYPES OF ISSUES HAPPEN BECAUSE OF FAULTY DEFECTIVE LATCHES FROM THE MANUFACTURER. 3 MONTHS LATER AND THE FRONT PASSENGER DOOR LATCH DOES THE SAME EXACT THING. AND I HAVEN'T GOTTEN ONE NOTICE ON THIS DEFECTIVE LATCH, BEFORE OR AFTER MY INCIDENT. I WOULD THINK SAFETY WOULD BE A MAJOR CONCERN FOR FORD - WHO WOULD WANT THEIR DOORS NOT BEING ABLE TO SHUT?? SINCE THEY ACKNOWLEDGED OTHER CARS HAVING THE SAME ISSUE, I DON'T BELIEVE I JUST RECEIVED A LEMON, BUT I SURE WON'T BE BUYING FORD AGAIN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704050April 6, 2015
STRUCTURE:BODY:DOOR
TWICE AS I WAS ENTERING INTO AN INTERSECTION DURING A LEFT HAND TURN THE PASSENGER DOOR (FIRST TIME) FLUNG OPEN. I COULD NOT CLOSE IT SO I DROVE WITH THE SEAT BELT TIDE TO THE DOOR FOR 4 MILES TO THE NEAREST FORD DEALER FOR SERVICE. THEY ACKNOWLEDGED THAT THIS HAS HAPPENED TO OTHER DRIVERS. THESE LATCHES ARE APPARENTLY DEFECTIVE. FORD ONLY REPLACED THE DEFECTIVE DOOR LATCH LETTING ME DRIVE OFF WITH THE POSSIBILITY OF OTHER LATCHES FAILING IN THE FUTURE. SATURDAY EVENING BEFORE EASTER THE REAR PASSENGER DOOR FLEW OPEN AS I WAS DRIVING THROUGH AN INTERSECTION. SINCE THE DOOR DID NOT CLOSE THE CABIN LIGHT STAYED ON UNTIL THEY FINALLY GOT TO FIXING IT. AGAIN THEY CAN ONLY FIX THE BAD DOOR LATCH, AND WILL NOT REPLACE THE OTHER TWO. THIS IS A VERY VERY VERY HAZARDOUS ISSUE WHICH COULD BECOME DEADLY TO BICYCLISTS OR PEDESTRIANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703176April 1, 2015
STRUCTURE:BODY:DOOR
CAR WAS PARKED AND I OPENED THE BACK PASSENGER DOOR TO PUT SOMETHING IN, THEN CLOSED THE DOOR. JUST BEFORE BACKING OUT, DOOR INDICATOR LIGHT CAME ON THAT THE BACK PASSENGER DOOR WAS OPEN. THE BACK DOOR WAS NOT LATCHED CLOSED. WHEN I TRIED TO CLOSE IT, IT DOES NOT STAY LATCHED. CURRENTLY THE DOOR IS KEPT CLOSED WITH A BUNGEE CORD AND A ZIP TIE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703241April 1, 2015
STRUCTURE:BODY:DOOR
THE REAR DOOR BEHIND THE DRIVER WOULD NOT CLOSE. I DISCOVERED THAT THE REAR DOOR LATCH MECHANISM BROKE CAUSING THE DOOR TO NOT CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702706March 30, 2015
STRUCTURE:BODY:DOOR
THE CAR WAS PARKED. I OPENED THE RIGHT REAR DOOR TO PULL SOMETHING OUT AND WHEN I CLOSED THE DOOR IT BOUNCED BACK. THE DOOR DOES NOT LATCH AND IS STUCK OPEN. I MADE SURE THERE ARE NO OBSTRUCTIONS. I TRIED SLAMMING IT, CLOSING IT SLOWLY BUT FIRMLY, I FIDDLED WITH THE LATCH AND THE CHILD SAFETY LOCK BUT HAD NO LUCK. IT JUST WON'T STAY CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702448March 29, 2015
STRUCTURE:BODY
I GOT OUT OF MY CAR, CLOSED DRIVER'S DOOR, IT WOULDN'T CATCH ON THE LATCH. THE DOOR MECHANISM IS NOT IN THE CLOSED POSITION INDICATING IT WAS STUCK. THE DOOR MECHANISM IS IN THE OPEN POSITION AND WON'T CATCH ON THE LATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Fiesta