Ford Fiesta Complaints (2011)

730 consumer complaints on file.

#10706373April 17, 2015
STRUCTURE:BODY:DOOR
DOOR WILL NOT STAY CLOSED. DOOR LOCK FAILED WHEN I TRIED TO SHUT THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705564April 14, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHIFTED GEARS WITHOUT BEING PROMPTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION AND AUTOMATIC CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704946April 10, 2015
POWER TRAIN
THIS CARS TRANSMISSION SLIPS OUT OF GEAR WHENEVER IT WANTS TOO, SHIFTS ERRATICALLY AND UNPREDICTABLE ESPECIALLY IN TRAFFIC AT SPEED BETWEEN 0 AND 45 MILES PER HOUR. TWO TIME I WAS ALMOST IN A FATAL ACCIDENT BECAUSE WHEN I STEPPED ON THE GAS WITH THE CAR IN DRIVE IT WAS NOT IT GEAR, THE ENGINE TACHOMETER JUMPED TO 4,000 RPM AND THEN SNAPPED INTO GEAR, THE TRANSMISSION SOUNDS LIKE IT IS FALLING APART FROM THE INSIDE OUT, SOUNDS LIKE ROCKS INSIDE. THE RIDER SIDE AIR BAG LIGHT SAYING THEY ARE OFF COMES ON WHEN EVER IT WANTS AS WELL EVEN WITH THE SEAT BELT BUCKLED, UP HILL ASSIST SHUTS OFF CAUSING NO OR VERY LITTLE ACCELERATION. THE CAR IS A DEATH TRAP IT WAS SOLD TO ME WITH A CERTIFIED PRE-OWNED WARRANTY 12 MONTH BUMPER TO BUMPER AND 150,000 MILE DRIVE TRAIN WARRANTY. I HAVE TAKEN IT BACK TWICE ALREADY AND PARADISE FORD IN COCOA SAYS ITS FIXED ITS WORSE NOW THAN WHEN I TOOK IT IN AND NOW THE OWNER AT THE DEALERSHIP REFUSES TO SERVICE THE CAR ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704650April 9, 2015
ELECTRICAL SYSTEM
JUST ABOUT A MONTH AGO, AFTER BEING IN THE CAR ABOUT AN HOUR, WE STARTED GETTING A STATIC POP ON THE FACTORY STEREO SYSTEM. IT WOULD INTERRUPT WHATEVER WAS ON MOMENTARILY AND WOULD CONTINUE EVEN IF YOU SWITCHED SOURCES. MOST ANNOYINGLY, THE STATIC POP STAYS EVEN AFTER SHUTTING THE CAR OFF. IT WORRIES ME THAT THIS IS SOMETHING THAT IS PRECURSOR TO SOME SORT OF GENERAL ELECTRONIC FAILURE, BUT WITH THE CAR OUT OF WARRANTY, MY HANDS ARE TIED. HALF HOUR DRIVES ARE NOT YET A PROBLEM. IT HAPPENS AFTER AN HOUR OR SO, AND EVEN IF YOU TURN THE STEREO OFF, IT JUST CONTINUES TO POP. THERE IS A 6 PAGE THREAD ON THE PROBLEM HERE, (AND I'M SURE MANY OTHER PLACES OF THE WEB): HTTP://WWW.FIESTAFACTION.COM/FORUMS/THREADS/42105-RADIO-CUTTING-OUT-INTERMITTENTLY-WITH-POPPING-SOUND/PAGE6?HIGHLIGHT=STATIC IN OTHER WORDS, I AM NOT ALONE WITH THIS PROBLEM. THE CONSUMER STATED ONE DAY IN LATE OCTOBER, THE VEHICLE SUDDENLY STALLED WHILE ON HIS WAY TO WORK. HE WAS ABLE TO STEER THE VEHICLE OFF TO THE SIDE OF THE ROAD. AFTER WAITING A FEW MINUTES, HE DECIDED TO TRY AND START THE VEHICLE, AND IT STARTED AS IF NOTHING HAPPENED. THE CONSUMER CONTINUED TO DRIVE FOR ANOTHER WEEK WITH NO STALLING PROBLEMS. HOWEVER, HE CONTINUED TO EXPERIENCE PROBLEMS WITH THE STEREO. ONE EVENING, THE CONSUMER DISCOVERED HE HAD NO HEADLIGHTS. HE TOOK THE VEHICLE TO A SERVICE STATION WHERE THE OWNER SHOWED HIM THE FUSES WERE BADLY CORRODED AND THEY COULD NOT BE REMOVED IN ONE PIECE. THE ENGINE COMPARTMENT FUSE BOX APPEARED AS IF THERE HAD BEEN A FLOOD. UPDATED 05/12/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703593April 3, 2015
POWER TRAIN
THIS VEHICLE HESITATES AND SHUDDERS UPON ACCELERATION,- MOSTLY BETWEEN THE LOWER GEARS. IT HAS DONE THIS FROM THE START. THIS HAS RESULTED IN SEVERAL CLOSE CALLS IN TRAFFIC. FORD REPLACED A SEAL IN THE TRANSMISSION, THEN THEY TOLD US THE SHUDDERING AND HESITATION WAS WITHIN "NORMAL SPECS." IT IS WORSE WHEN THE VEHICLE IS WARMED UP AND IS DANGEROUS -AS IT CAN LOSE POWER WHEN YOU NEED TO CROSS TRAFFIC. FORD HAS NOW AGREED TO REPLACE THE CLUTCH BUT THERE AREN'T ANY IN STOCK AND WE WERE TOLD TO DRIVE IT UNTIL THE PART CAN BE OBTAINED. HOWEVER, I FEEL THE CAR IS A DANGER IN TRAFFIC AND MAY BREAK DOWN ALTOGETHER, LEAVING MYSELF AND TWO DISABLED PERSONS STRANDED. I DON'T FEEL THAT THE CLUTCH REPAIR WILL LAST AS THEY ARE ONLY REPLACING WHAT IS A DEFECT IN THE FIRST PLACE IN THESE TRANSMISSIONS. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A SAFETY RECALL ON THEM. MAYBE THEY ARE ONLY WAITING FOR ENOUGH PEOPLE TO BE KILLED OR INJURED. I HOPE WE AREN'T ONE OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703236April 1, 2015
STRUCTURE:BODY
REAR PASSENGER DOOR WILL NOT LATCH, CALLED FORD THEY WOULD NOT TALK ABOUT THE ISSUE WHEN I ADVISED I JUST READ THIS COMPLAINT IS CURRENTLY BE INVESTIGATED. WHY WON'T THEY ADMIT THE ISSUE AND RECALL THE PROBLEM BEFORE SOMEBODY (NORMALLY A CHILD IS IN THE BACK SEAT) IS KILLED DUE TO FALLING OUT. THIS CAR IS USED BY MY 20 YEAR OLD DAUGHTER WHO HAS A 3 MONTH OLD DAUGHTER THAT RIDES BACK THERE. I AM GOING TO HAVE THE PROBLEM REPAIRED FOR THE SAFETY OF MY GRANDCHILD. I WILL SEEK LEGAL REPRESENTATION TO HAVE THE ISSUE ADDRESSED. DUE TO THE MASS VOLUME OF COMPLAINTS IS SEEMS FORD WOULD BE FORCED TO A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702785March 31, 2015
STRUCTURE:BODY
DROPPED OFF PASSENGER IN HER DRIVEWAY FROM FRONT PASSENGER SEAT. WE BOTH GOT OUT OF CAR. WHEN I RETURNED TO CAR I FASTENED SEAT BELT. TURNED ON IGNITION SWITCH AND 'OPEN DOOR' SIGNAL CAME ON FOR PASSENGER DOOR. I GOT OUT OF CAR, SHUT PASSENGER FRONT DOOR AND IT DID LATCH PROPERLY, GOT BACK INTO DRIVERS SEAT AND DROVE DOWN HER STREET. STOPPED AT STOP SIGN AND SIGNALED TO MAKE LEFT HAND TURN INTO A FOUR LANE PARKWAY. PULLED OUT VEERING LEFT TO REACH PROPER LANE AS PASSENGER DOOR FLEW OPEN, WHICH TRIPPED RED OPEN DOOR WARNING LIGHT AND THE AUDIO WARNING. STARTLED THE BEJESUS OUT OF ME. I HAD TO CAREFULLY CROSS ALL LANES TO PULL OFF ROADWAY TO RIGHT SIDE SHOULDER TO KEEP THE OPENED RIGHT SIDE FRONT DOOR FROM BEING HIT BY OTHER CARS. PROBLEM WAS SUDDEN ONSET AND I HAD NEVER HAD A PROBLEM WITH WARNING LIGHTS OR LATCH BEFORE 10/30/15, AND I AM THE ONLY OWNER CAR HAS HAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702231March 27, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE CLUTCH. FOUR MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701839March 26, 2015
STRUCTURE:BODY:DOOR
AS I WAS MAKING A LEFT U TURN AT APPROXIMATELY 10 MPH, THE PASSENGER SIDE DOOR SWUNG OPEN AND WOULDN'T CLOSE. NOW IT SEEMS THE DOOR LATCH WON'T CATCH. NOTHING APPEARS TO BE BROKEN OR DAMAGED, THE DOOR JUST WONT CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700781March 20, 2015
UNKNOWN OR OTHER
FRONT DOOR DOES NOT LOCK WHEN PUSHING BUTTON IN MIDDLE OF DASHBOARD. BACK PASSENGER SIDE DOOR DOES NOT LATCH TO STAY SHUT. DOOR IS HELD SHUT WITH BUNGIES STRUNG UP UNDER FRONT SEAT, VERY GHETTO. PART (LATCH) COST OVER $200.00 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695510March 19, 2015
ELECTRICAL SYSTEM
I WAS LEAVING WORK AND UNLOCKED MY CAR WITH MY REMOTE KEY IN ORDER TO GET IN. I HAD BEEN TO PANERA BREAD AROUND 3:00PM FOR LUNCH AND EVERYTHING WAS FINE SO I GOT IN THE DRIVERS SIDE AND STARTED TO LEAVE THE PARKING LOT. AS SOON AS I STARTED (TURNED RIGHT) ONTO THE HIGHWAY, I HEARD WIND FROM THE BACK (LOUDER THAN USUAL) AND MY DOOR WAS FLAPPING OPEN! I WAS GLAD A CAR DIDN'T DIVE BY AND RIP OFF MY DOOR! I PULLED OFF (WHILE HOLDING THE DOOR BACKWARDS AWKWARDLY AND UNSAFELY) INTO THE TARGET PARKING LOT. I TRIED TO SHUT THE DOOR BUT IT JUST BOUNCED BACK, I TIRED TO HOLD SHUT AND LOCK IT BUT IT WOULDN'T LOCK. THE LATCH WAS BROKEN OR NOT FUNCTIONING. I HAD TO BUY PAINTERS TAPE TO MAKE SURE MY DOOR DIDN'T FLY OPEN ON THE WAY HOME. I TOOK TO FORD AND THEY SAID IT WAS $400 TO FIX. I TOLD THEM THAT THIS WAS PROBABLY GOING TO BE LIKE THE TRANSMISSION, WHERE I COMPLAINED TWICE ABOUT IT, THEY SAID IT WAS NORMAL, AND THEN THEY RECALLED IT 2 YEARS LATER, SO I JUST MADE SURE I HAD A RECEIPT OF MY VISIT. I HOPE THE REST OF MY DOORS DON'T FLY OPEN TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694603March 16, 2015
STRUCTURE:BODY
WHEN ATTEMPTING TO CLOSE REAR PASSENGER SIDE DOOR ON 2011 FORD FIESTA, THE DOOR FAILED TO LATCH AND WOULD NOT REMAIN CLOSED. UPON CLOSER INSPECTION, THE LATCHING MECHANISM IN THE DOOR WOULD NOT REMAIN IN THE LATCHED POSITION AND WOULD FALL OPEN UNDER ITS OWN WEIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694709March 16, 2015
STRUCTURE:BODY
WHILE LEAVING A PARKING LOT AFTER LOADING CAMERA EQUIPMENT AND GROCERIES INTO THE REAR BACKSEAT FROM THE REAR PASSENGER SIDE DOOR I PULLED OUT ONTO THE MAIN ROAD AND AS I TURNED LEFT INTO THE U-TURN, MY REAR PASSENGER DOOR SWUNG OPEN RELEASING MY EQUIPMENT AND SOME OF THE GROCERIES OUT INTO THE ROAD. THANKFULLY NO ONE WAS FOLLOWING CLOSE AND I WAS ABLE TO PULL ASIDE AND PICK UP MY BELONGINGS. THINKING I HAD NOT SHUT THE DOOR ALL THE WAY I SHUT THE DOOR TO ONLY HEAR AN EMPTY "THUNK" AND THE DOOR BOUNCED BACK. I ATTEMPTED TO RESOLVE THE ISSUE IN A VARIETY OF WAYS TO NO SUCCESS AND MY FINAL SOLUTION WAS TO USE A RATCHET STRAP TO SECURE THE DOOR SHUT. IT WAS ONLY UPON RESEARCHING HOW TO FIX THIS THAT I REALIZED I COULD POST HERE. THANKFULLY MY EQUIPMENT AND GROCERIES WERE RELATIVELY UNDAMAGED GIVEN THE LOWER SPEED OF THE INCIDENT BUT IF ANYONE HAD BEEN IN THE BACKSEAT THIS COULD HAVE BEEN EXTREMELY DANGEROUS. THE ODDEST PART OF THIS IS THAT I UTILIZE THIS CAR MOSTLY SOLO SO IF I EVER DO ACCESS THE BACKSEAT ITS TYPICALLY FROM THE DRIVER SIDE REAR DOOR WHICH I HAVE HAD NO ISSUE WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694386March 15, 2015
STRUCTURE:BODY
RIGHT REAR DOOR LATCH FAILED, UNABLE TO KEEP DOOR CLOSED, UNABLE TO RECLUSE OR LATCH DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693884March 12, 2015
EQUIPMENT ADAPTIVE/MOBILITY
AS I ARRIVE HOME OPEN THE BACK DOOR AND WAS NOT ABLE TO CLOSED AGAIN HAD TO GO TO DEALER TO BUY THE PART AND HAD IT REPLACE. THE LATCH STOP WORKING PART # BE8Z 5426412 B. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692701March 7, 2015
POWER TRAIN, ENGINE
VEHICLE WILL NOT PULL OVER 40 MILES PER HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692353March 5, 2015
STRUCTURE:BODY:DOOR
A COUPLE A MONTHS AGO, MY SISTER TRIED TO CLOSE THE REAR DOOR ON THE PASSENGER SIDE. THE DOOR JUST BOUNCED OFF AND I HAVE TO TIE IT TO THE PASSENGER SEAT BECAUSE FORD TOLD ME THAT IT'S NOT COVERED AND THAT I HAVE TO PAY OUT OF POCKET FOR THIS SOMETHING THAT IT'S NOT ONLY MY CAR THAT IT HAPPENED TOO. THIS CAR IS GIVING ME HEADACHES I JUST WANT MY DOOR FIXED IT'S DANGEROUS THAT I'M DRIVING IT THIS WAY BUT IT'S MY ONLY CAR. MY DOOR IS MAKING THE SEAT LOSE BECAUSE OF IT BEING TIED TO IT. THE DOOR WONT CLOSE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690245February 24, 2015
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE EXITING THE VEHICLE AND CLOSING THE FRONT DRIVER'S SIDE DOOR, THE TRUNK INDEPENDENTLY OPENED AND FAILED TO LATCH. IN ADDITION, ALL FOUR DOORS FAILED TO LOCK AND THE TRUNK OPEN WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689821February 22, 2015
LATCHES/LOCKS/LINKAGES
INCIDENT HAPPENED WHILE THE VEHICLE (2011 FORD FIESTA) WAS PARKED IN AUSTIN, TX. AFTER OPENING THE REAR PASSENGER DOOR, IT WOULD NOT CLOSE. THE LATCH ASSEMBLY FOR THE DOOR APPEARS TO BE BROKEN. WE TOOK THE VEHICLE TO A FORD DEALERSHIP AND THEY INDICATED THAT IT WOULD COST ~$500 FOR THE NEW LATCH ASSEMBLY AND INSTALLATION. WE HAVE OPTED TO HOLD THE DOOR TOGETHER BY USING A BUNGEE CORD AND ROPE ON THE INSIDE OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689765February 21, 2015
STRUCTURE:BODY
I LIVE ON THE ISLAND OF ST, CROIX, US VIRGIN ISLANDS. ON SATURDAY FEBRUARY 21, 2015 AFTER DRIVING THE CAR FOR SEVERAL ERRANDS, I RETURNED HOME AND OPENED THE REAR PASSENGER SIDE DOOR TO TAKE OUT SOME ITEMS. WHEN I CLOSED THE DOOR IT WOULD NOT STAY CLOSED. IT SEEMS AS IF THE LATCH WILL NOT STAY SHUT. I WILL CONTACT THE DEALER ON MONDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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