Ford Fiesta Complaints (2012)

617 consumer complaints on file.

#10733883July 14, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE TRAVELING 65 MPH, THE FRONT PASSENGER SIDE DOOR FRACTURED WITHOUT WARNING AND OPENED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT HAD TO PULL THE VEHICLE OVER AND MAKE A QUICK ADJUSTMENT TO THE DOOR DUE TO THE FAILURE. THE INTERNAL LIGHTS REMAINED ILLUMINATED DUE TO THE FAILURE, WHICH DRAINED THE BATTERY FOR MONTHS. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES), BUT THE DEALER WAS NOT ABLE TO PROVIDE THE PART FOR SEVERAL MONTHS, WHICH WAS NOT IN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS STILL EXPERIENCING THE FAILURE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V488000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THAT RECALL REPAIR WOULD BE PERFORMED. THE DEALER DID NOT NOTIFY THE CONTACT THAT THE RECALL NEEDED TO BE PERFORMED. THE CONTACT REPORTED THE FAILURE TO THE MANUFACTURER AND WAS WAITING TO DETERMINE WHEN THE TWO RECALL REPAIRS WOULD BE PERFORMED. THE VEHICLE WAS STILL AT THE DEALER TO BE REPAIRED FOR THE DOOR LOCK FAILURE AND STILL WAITING FOR THE SOFTWARE UPDATE FOR THE AIR BAGS. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733780July 13, 2015
UNKNOWN OR OTHER
THIS CAR IS UNDER RECALL 15V-246 THE BACK DRIVER LATCH FAILED 7/2/14. THE BACK PASSENGER LATCH FAILED 9/3/14. THE FRONT PASSENGER LATCH FAILED 7/15. INCIDENTS 1 AND 2 WERE REPAIRED UNDER WARRANTY. INCIDENT 3 IS CURRENTLY AT THE DEALER WITH THE PART BEING ORDERED. WE ASKED THE DEALER TO REPAIR THE FOURTH LATCH, THE FRONT DRIVER SIDE DOOR, BUT THEY SAID FORD MOTOR WILL ALLOW THEM TO ONLY REPAIR THE BROKEN LATCHES SINCE PARTS ARE SCARCE. WE HAVE BEEN TO THE DEALER THREE TIMES FOR THE LATCH PROBLEM AND FEEL THE FOURTH LATCH SHOULD AND COULD BE REPAIRED AT THIS TIME SO THAT WE DON'T HAVE TO RETURN YET AGAIN, ESPECIALLY NOW THAT THE PROBLEM IS UNDER RECALL. OUR LOCAL FORD DEALER IS JIM CLICK FORD, 6244 EAST 22ND STREET, TUCSON, AZ 85711 PHONE 888 230 6356
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733439July 12, 2015
STRUCTURE:BODY
WHILE EXITING THE VEHICLE THE FRONT RIGHT DOOR WOULD NOT LATCH , THIS SITUATION MADE THE CAR UNSAFE TO DRIVE, I HAD THE VEHICLE TOWED TO THE DEALER AND AT THAT TIME FORD SAID THAT THE PART IS NOT AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732859July 9, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 35 MPH WITH A CHILD SEATED IN THE REAR PASSENGER SEAT, THE REAR PASSENGER DOOR ERRONEOUSLY OPENED WHILE MAKING A LEFT TURN. THE CONTACT DISCOVERED THAT THE DOOR LATCH AND LOCK FAILED AND THE DOOR WOULD NOT REMAIN CLOSED AND SECURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733063July 9, 2015
ENGINE, VEHICLE SPEED CONTROL
WHEN I AM AT A STOP SIGN OR STOP LIGHT MY VEHICLE IF I DON'T HAVE THE BRAKE ON SECURELY I WILL ROLL A BIT BACKWARDS UNTIL I PUT MY FOOT ON THE BREAK. AS WELL AS WHEN I START TO GO AT A LIGHT OR STOP SIGN THE ENGINE WILL SPUTTER OUT WHILE I PUT MY FOOT ON THE GAS PEDDLE FOR THE FIST TIME SINCE STOPPING. THEN THE ENGINE WILL CATCH ITSELF AS I LET OFF THE GAS PEDDLE AND THEN RE-ATTACH MY FOOT TO THE GAS PEDDLE. THERE IS A SPUTTER GRUMBLE NOISE THAT HAPPENS AT THIS TIME AND A JERKING MOVEMENT YOU FEEL AS THE ENGINE CATCHES ITSELF. LIKE THE TRANNY IS TOO LOW OR SOMETHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732550July 7, 2015
UNKNOWN OR OTHER
I WENT OUT TO DINNER AND WHEN WE CAME BACK TO THE CAR MY PASSENGER OPENED THE PASSENGER FRONT DOOR AND IT WOULD NOT CLOSE. I PROCEEDED TO WALMART AND BOUGHT BUNGIE CORDS TO TIE IT SHUT AND WHEN MY PASSENGER OPENED THE REAR PASSENGER DOOR THE SAME THING HAPPENED AND I HAD TO TIE THAT ONE AS WELL. UPON CONTACTING FORD AND THE LOCAL DEALERSHIP I AM VERY DISSATISFIED WITH HOW LITTLE IS BEING DONE TO FIX THIS PROBLEM SINCE IT IS UNDER A RECALL. I HAVE BEEN TOLD THAT THEY WILL ONLY FIX THE TWO THAT ARE BROKEN NOW AND WILL FIX THE OTHER TWO ONCE THE PARTS ARE IN A PLENTIFUL SUPPLY. I WAS TOLD IT WOULD TAKE AN EXTENDED PERIOD TO GET THE PARTS AND THAT I COULD DROP MY CAR OFF TO BE FIXED. THIS IS VERY UNACCEPTABLE, THE CAR IS NOT ABLE TO BE SAFELY OPERATED THRU NO FAULT OF MINE. I DRIVE AT LEAST 30 MILES TO WORK EVERY DAY AND DEPEND ON THIS CAR FOR TRANSPORTATION, AND NO OFFER OF ASSISTANCE WITH THAT HAS BEEN OFFERED EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732140July 6, 2015
ENGINE, VEHICLE SPEED CONTROL, SERVICE BRAKES
I PURCHASED THE CAR IN MARCH OF 2013 FROM THE FIRST WEEK I OWNED THE CAR I HAVE COMPLAINED THAT THE CAR: SHUDDERS AND GURGLES AT TAKE OFF WITH NO POWER WHAT SO EVER, GOING UP A STEEP HILL HAS NO POWER AT ALL THE CAR GURGLES AND THEN ONCE IT CATCHES THE CAR LUNGES FORWARD VERY FAST, WHEN BREAKING THERE IS A LOUD NOISE AND THE CAR SHUDDER, THE RPMS REV HIGH AT TAKE OFF. 1ST APPOINTMENT I WAS TOLD IT WAS A NEW TRANSMISSION SYSTEM AND IT HAD TO LEARN THE WAY I DEPRESS THE GAS. 2ND, 3RD, 4TH APPOINTMENT SAME THING....5TH APPOINTMENTCLUTCH RESET TO RE-LEARN THE SHIFTING PATTERNS.....6TH APPOINTMENT - CLUTCH REPLACED. CALLED TO ASK WHAT TO DO BECAUSE ITS NOT FIXED. I WAS ADVISED TO CALL FORD CUSTOMER CARE THAT MAYBE THEY WOULD GIVE ME A LOANER CAR SO THE DEALER COULD KEEP THE CAR LONGER....6/22/15 - I CALLED FORD CUSTOMER RELATIONS I WAS ADVISED TO BRING IT BACK TO THE DEALERSHIP AND CALL FORD CUSTOMER CARE BACK TO LET THEM KNOW WHAT THE DIAGNOSIS WAS...6/30/15 - THE CLUTCH WAS RESET TO RE-LEARN THE SHIFTING PATTERNS, AND WAS ADVISED THERE IS NOTHING WRONG WITH MY BREAKS...6/30/15 - CALLED FORD CUSTOMER CARE WITH THE DIAGNOSIS, WAS ADVISED THAT THE DEALERSHIP IS DOING THE STEPS TO REPAIR THIS ISSUE PER FORD. ASKED TO SPEAK WITH A SUPERVISOR...7/2/15 - SUPERVISOR CALLED, INFORMED ME THAT I DID NOT QUALIFY FOR THE BUY BACK PROGRAM, THAT THE DEALERSHIP IS DOING EXACTLY WHAT FORD IS TELLING THEM TO DO AND THAT I CAN BUY A NEW CAR AND MENTION THE CUSTOMER LOYALTY FORD FIESTA PROGRAM TO RECEIVE MONEY TOWARDS MY NEW PURCHASE. I ASKED TO SPEAK WITH SOMEONE HIGHER UP; SHE ADVISED ME THAT SHE WOULD HAVE SOMEONE CALL ME BUT THAT THEY ARE GOING TO TELL ME THE EXACT SAME THING...7/6/15 - WAITING ON A CALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726324June 20, 2015
UNKNOWN OR OTHER
THE RIGHT PASSENGER REAR DOOR WILL NOT LOCK. IF YOU SLAM THE DOOR, IT WILL NOT LATCH SHUT. IT ACTUALLY BOUNCES BACK OPEN. THE DOOR CANNOT BE CLOSED, LEAVING THE INTERIOR LIGHTS ON. THERE IS NO WAY TO SECURE THE DOOR CLOSED WHILE DRIVING. THE VEHICLE CANNOT BE DRIVEN UNLESS SOMEONE HOLDS THE DOOR SHUT. THERE IS NO MANUAL OVERRIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726020June 18, 2015
ENGINE
CHECK ENGINE LIGHT COMES ON AND CAR ACCELERATES VERY SLOWLY, AS IF TAKING OFF IN SECOND GEAR. AS YOU ACCELERATE THE CAR SHUDDERS LIKE IT IS GOING TO DIE. FIRST INCIDENT HAPPENED WITHIN 6 MONTHS OF PURCHASE. AFTER TURNING CAR OFF AND LETTING SIT FOR A FEW HOURS PROBLEM WILL GO AWAY. BROUGHT CAR INTO DEALERSHIP, COULDN'T FIND ANYTHING WRONG. CAR WAS PURCHASED IN 2011, HAS HAPPENED 4 SEPARATE TIMES SINCE PURCHASE DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725666June 17, 2015
ELECTRICAL SYSTEM
SUNDAY (6/14/15) EVENING I WAS UNABLE TO CLOSE MY REAR PASSENGER CAR DOOR WHICH MADE IT IMPOSSIBLE TO LOCK MY CAR. THIS PROBLEM CAUSED THE INTERIOR LIGHTS TO STAY ON. I COULD NOT LEAVE AN UNLOCKED CAR PARKED ON THE STREET OVERNIGHT AND WAS ALSO WORRIED IT WOULD CAUSE MY BATTERY TO DIE, SO I DROVE IT TO THE DEALERSHIP TO DROP IT OFF. AS I DROVE, THE DOOR CONTINUED TO FLY OPEN. I FELT VERY UNSAFE WITH THE INTERIOR LIGHT GLARING AND THE DOOR FLYING OPEN. THE DEALERSHIP CALLED MONDAY TO SAY THEY WOULD ORDER THE PARTS FROM FORD RIGHT AWAY. WHEN THE DEALERSHIP CALLED ON TUESDAY (6/16/15) TO TELL ME THE CAR WOULD BE READY WEDNESDAY (6/17/15), I ASKED IF ALL FOUR LATCHES ARE BEING REPLACED. THE DEALERSHIP SAID THEY WOULD ONLY REPLACE THE ONE DOOR LATCH. I MENTIONED THE LETTER RELEASED BY NHTSA, FORD MOTOR COMPANY, AND OTHER PRESS RELEASES AND HOW IT STATED THAT DEALERS SHOULD REPLACE ALL FOUR DOOR LATCHES WITH AN IMPROVED PART. THE DEALERSHIP TOLD ME THEY WERE ONLY AUTHORIZED TO FIX THE DEFECTIVE DOOR AND THE OTHER THREE LATCHES ARE FINE. I ASKED IF THE PART THEY WERE GOING TO INSTALL WAS AN IMPROVED PART OR THE SAME PART FOR THE DOOR LATCH. THEY COULD NOT TELL ME AND TOLD ME TO CALL FORD CUSTOMER CARE IF I WANT MORE INFORMATION. I PRESSED THE ISSUE AND AFTER A PHONE CALLS TO FORD CUSTOMER CARE, THE FORD SERVICE REPRESENTATIVE, AND THE FORD SERVICE MANAGER, THE DEALERSHIP AGREED TO LOOK INTO WHETHER THEY THINK THE OTHER THREE LATCHES SHOULD BE FIXED. THEY ARE ALSO AGREED TO CHECK TO SEE IF THEY FOLLOWED THE CORRECT PROTOCOL TO FIX THE ONE DOOR AT MY INSISTENCE SINCE THE DEALERSHIP MENTIONED THEY HAD NOT RECEIVED THE PROTOCOL YET ON HOW TO FIX THIS DOOR LATCH ISSUE. I AM WAITING TO SEE WHAT HAPPENS NEXT. MY CAR IS CURRENTLY AT THE DEALERSHIP. *TR...UPDATED 07/30/15 *BF UPDATED 10/23/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724859June 11, 2015
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
I HAVE HAD MULTIPLE INCIDENTS WITH THE TRANSMISSION OF MY 2012 FIESTA, BEGINNING ROUGHLY IN NOVEMBER OF 2014. THE FIRST SPECIFIC INCIDENT I CAN RECALL OCCURRED ON DECEMBER 18, 2014. I WAS DRIVING FROM TOLEDO, OHIO TO THE DETROIT, MI AIRPORT AND BACK. I HAD TWO OTHER PASSENGERS IN MY CAR WHO NOTICED THE VIOLENT SHAKING/SHUDDERING PROBLEMS THAT MY VEHICLE WAS HAVING WHEN TRYING TO ACCELERATE. THE SHUDDERING OCCURS AT BOTH LOW SPEEDS AND HIGH SPEEDS. THE SHUDDERING DOES NOT OCCUR DAILY BUT ROUGHLY 4-5 DAYS A WEEK, CAUSING DIFFICULTIES WITH ACCELERATION, BREAKING, AND CONTROLLING THE VEHICLE. ABOUT TWO MONTHS AGO I WAS STOPPED AT A RED LIGHT AT A BUSY INTERSECTION. WHEN I BEGAN TO ACCELERATE MY CAR STARTED SHAKING SO VIOLENTLY THAT IT COULD NOT MOVE FORWARD ANY MORE. AT THAT TIME A SEMI-TRUCK WAS COMING UP BEHIND ME AND HAD TO SWERVE TO AVOID HITTING ME. THE SPEED LIMIT AT THIS BUSY INTERSECTION IS 40MPH. AT THIS POINT MY CAR IS UNSAFE TO DRIVE, EVEN THOUGH I HAVE TAKEN IT IN TO THE DEALER MULTIPLE TIMES TO FIX THE TRANSMISSION. SO FAR, THE REPAIRS HAVE BEEN UNSUCCESSFUL AND I AM TOLD THE POTENTIAL PARTS TO FIX THE ISSUE (THE CLUTCH) IS ON BACK ORDER FOR A MINUTE OF 6-8 WEEKS. I WAS TOLD TO CONTINUE DRIVING MY CAR IN THE MEAN TIME, AND THAT NO ONE CAN ASSIST ME AT THIS TIME, EVEN THOUGH I HAVE BEEN TRYING TO RECTIFY THIS ISSUE SINCE JANUARY 2015. ALSO, THE CLUTCH IS NOT GUARANTEED TO FIX THE PROBLEM, AS IT IS THE SAME MAKE AS THE ONE CURRENTLY IN MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724618June 10, 2015
POWER TRAIN, ENGINE
AT AT STOP LIGHT MAKING A LEFT TURN THE CAR FAILED TO ACCELERATE. I HIT THE GAS AND NOTHING HAPPENED. THE CAR WAS STILL RUNNING BUT DID NOT MOVE. I HAD TO TURN THE CAR OFF AND RESTART IT. TWICE. THE SAME THING HAPPENED ON THE HIGHWAY ABOUT 15 MINUTES LATER AFTER TRAFFIC CAME TO A STOP. THE CAR HAS A VOLUNTARY RECALL TO FIX THE TRANS BUT THE PARTS ARE NOT AVAILABLE. I HAVE BEEN WAITING OVER 2 MONTHS FOR THE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724365June 9, 2015
STRUCTURE:BODY
THE DOOR LATCH WILL NOT LATCH LEAVING MY PASSENGER DOOR UNABLE TO STAY CLOSED. CALLED FORD CUSTOMER SERVICE AND THEY WILL NOT TELL ME IF THEY HAVE PARTS OR WHEN THOSE PARTS WOULD BE AVAILABLE. ALSO TOLD ME THIS RECALL IS NOT UNTIL THE MIDDLE OF JULY SO I WOULD HAVE TO PAY FOR THE REPAIRS AND THEN ASK THEM FOR REIMBURSEMENT WHEN RECALL GOES INTO EFFECT. FORD WOULD NOT ANSWER ANY QUESTION AS TO WHAT I SHOULD DO WITH A CAR THAT THE PASSENGER DOOR WILL NOT STAY SHUT AND WOULD ONLY TELL ME TO TAKE IT TO A DEALER WHO ALSO WAS CONFUSED AS TO WHY FORD WAS TELLING ME TO TALK TO MY DEALER ABOUT MY QUESTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724377June 9, 2015
UNKNOWN OR OTHER
THE TRANSMISSION FOR THIS FIESTA IS EXPERIENCING PROBLEMS. IT SHUDDERS AND DOESN'T STAY IN GEAR. THERE IS AN ACTIVE RECALL OUT ON IT BUT FORD REFUSES TO ACKNOWLEDGE IT. THEY ALSO DON'T TELL YOU UNLESS YOU CALL THEM. IT IS A SAFETY HAZARD. IT COULD BE AS SIMPLE AS A BAD SEAL IN THE AUTOMATIC TRANSMISSION OR IT COULD BE A CLUTCH PROBLEM WHICH IS BACK ORDERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723289June 3, 2015
ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE HAS A POWERSHIFT AUTOMATIC TRANSMISSION THAT ACTS LIKE A MANUAL: ROLL BACK ASSIST NOT WORKING PROPERLY: VEHICLE JERKING: VEHICLE LURCHING AT STOPS: 2ND INCIDENT MAY 2013: SAME ISSUES ADDED CAR LOSING POWER: NOVEMBER 2014: SAME ISSUES: TRANSMISSION DRIVABILITY ISSUES: ROLL BACK ISSUES LOSS OF POWER ISSUES. MARCH 2015, ALL SAME ISSUES: ALL ISSUES AND CHECK ENGINE LIGHT ON THIS LAST TIME DUE TO TRANSMISSION CIRCUT ISSUE REPORTED CONTINUE TO FIX TRANSMISSION: CONTINUES TO BREAK DOWN. THE VEHCILE HAS NEVER RAN "GOOD" ALWAYS TRANSMISSION ISSUES: LOUD NOISES, CAR LOSING POWER WHILE DRIVING, LURCHING AT STOPS ACCELERATING AT STOPS, NO RESPONSE TO ACCELERATION. FOUR TIMES IN THREE YEARS IN FOR FIXES THAT DO NOT WORK. CAR IS UNSAFE AS THE LOSS OF POWER IS NOW MORE FREQUENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722901June 2, 2015
UNKNOWN OR OTHER
REAR PASSENGER DOOR WILL NOT SECURE. LATCH SEEMS TO HAVE BROKEN/MALFUNCTION. CANNOT DRIVE THE VEHICLE UNLESS THE TWO BACK DOORS ARE TIED TOGETHER FROM THE INSIDE, TO PREVENT THEM FROM OPENING WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721899May 28, 2015
AIR BAGS, POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE ALSO JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721373May 26, 2015
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2012 FORD FIESTA. AFTER THE CONTACT PARKED THE VEHICLE, HE HEARD AN ABNORMAL BOOMING STATIC NOISE COMING FROM THE SPEAKERS. ONCE THE VEHICLE WAS STARTED AND BEFORE SHIFTING INTO GEAR, THE STATIC NOISE WAS STILL AUDIBLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIO MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716817May 16, 2015
POWER TRAIN
FORD FIESTA 2012 TRANSMISSION HAS BEEN SHUDDERING FOR SEVERAL MONTHS AND NOW AT 50,000 MILES VERY BAD MIS SHIFTING AND NOT SHIFTING (SOUNDS LIKE JUMPING INTO NEUTRAL) I HAVE IT IN DEALER AND PRAYING THAT IT IS COVERED WITH MY PREMIUM WARRANTY AND SPECIAL EXTENSION GIVEN BY FORD FOR TRANNY PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714948May 6, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXCESSIVELY SHUTTERED AND SHOOK WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE POWER TRAIN SOFTWARE NEEDED TO BE REPROGRAMMED AND THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURES PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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