Ford Fiesta Complaints (2013)

668 consumer complaints on file.

#10899613August 30, 2016
POWER TRAIN
ISSUES WITH TRANSMISSION. FORD POWER SHIFT TRANSMISSION HAS BEEN A ISSUE MULTIPLE TIMES WITH TRANSMISSION FAILING TO PROPERLY ENGAGE AND GRINDING NOISE AND JERKING WHEN ACCELERATING AT LOW SPEEDS CAUSING STEERING TO SHAKE POSSIBLE SAFETY ISSUE IF THIS EVER HAPPENED AT HIGH SPEEDS. THIS ISSUE HAPPENS MOSTLY WHEN ACCELERATING FROM A STOP AND WHEN SLOWED TO NEAR STOP APPRX 5-10 MPH MULTIPLE COMPUTER AND TRANSMISSION CONTROLL UNIT REPROGRAM A AND CLUTCH HAS BEEN REPLACED APPROXIMATELY 8000 MILES PRIOR TO TODAY'S DATE AND HAVING SAME ISSUES AS BEFORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898514August 25, 2016
POWER TRAIN, UNKNOWN OR OTHER
MY CAR HAS TRANSMISSION ISSUES. IT SHUDDERS AND HESITATES WHEN TRYING TO GO INTO GEAR.IT HAS BEEN TO SERVICE WELL OVER 6 TIMES IN 2 YEARS. I AM TOLD THAT THIS IS THE DESIGN OF THE CAR AND I NEED TO UNDERSTAND THAT THIS 6-SPEED AUTOMATIC SHIFTS INTERNALLY DIFFERENT. WHEN ON THE OPEN ROAD AND IT IS IN GEAR IT FUNCTIONS OK. IN TOWN GOING FROM STOP LIGHT TO STOP LIGHT IS WHEN THE ISSUE OCCURS. IT HESITATES IN ACCELERATION AND SHUDDERS. IT HAS FAILED ME EXITING ONTO A MAJOR FREEWAY BY NOT KICKING INTO THE PROPER GEAR. I NO LONGER TRY TO MERGE ONTO A FREEWAY IN THIS CAR. THERE IS NOT A DOUBT IN MY MIND THAT THIS CAR IS A SAFETY ISSUE. THERE HAVE BEEN NUMEROUS COMPLAINTS JUST LIKE MINE ABOUT THIS CAR. I HAVE TRIED AND TRIED TO TELL FORD CORPORATION AND THE LOCAL DEALERSHIP ABOUT THESE ISSUES. I HAVE WRITTEN A LETTER STATING MY CONCERN FOR MY SAFETY IN THIS CAR. I HAVE GONE TO THE LOCAL DEALERSHIP ON NUMEROUS OCCASIONS AND MADE MANY ATTEMPTS AT GETTING THEM TO LISTEN TO ME REGARDING THESE TRANSMISSION ISSUES. I HAVE LEFT THERE SO OFFENDED BY THEM ACTING LIKE THERE IS NOTHING WRONG WITH THIS CAR WHEN I KNOW THEY KNOW THERE IS A PROBLEM. THEY PUT IN BACK ON ME THE DRIVER THAT I DON'T KNOW HOW TO DRIVE THE CAR. I HAVE BEEN DRIVING FOR 38 YEARS MOST HAVE BEEN 5 SPEEDS, I UNDERSTAND COMPLETELY HOW A CAR IS SUPPOSE TO DRIVE AND FOR THEM TO INSINUATE OTHERWISE IS INSULTING TO ME. AGAIN THIS CAR IS A SAFETY HAZARD AND MORE SO THAN EVER NOW, BECAUSE THE SAFETY LATCHES HAVE MALFUNCTIONED ON THE PASSENGER REAR AND FRONT DOORS. I DO NOT FEEL SAFE AT ALL DRIVING THIS CAR BUT I HAVE NO OTHER OPTIONS AS FORD LOW-BALLED ME ON A TRADE IN BECAUSE THEY ARE AWARE OF THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898144August 24, 2016
POWER TRAIN
MANUAL TRANSMISSION, WHEN FIRST STARTED (TRANSMISSION COLD) IT SHUTTERS IN REVERSE THEN WHEN SHIFTED INTO 1ST IT WILL SLIGHTLY SHUTTER AND FROM 1ST TO 2ND, THEN OF DIFFERENT OCCASIONS IT SHIFTS HARD FROM 2 TO 3RD. ONCE THE VEHICLE HAS BEEN DRIVEN FOR AT LEAST 10 MINUTES, IT OPERATES NORMAL. CALLED FORD MOTOR CO. CUST. CARE AND THERE IS NOTHING THEY CAN DO EXCEPT SUGGEST TO TAKE TO THE LOCAL DEALER WHICH WILL COST AN ARM AN A LEG. THIS HAPPENS EVERY DAY WHEN THE TRANSMISSION IS COLD NO MATTER WHAT TEMPERATURE OR TIME OF DAY AS LONG AS THE VEHICLE HAS REMAIN PARKED FOR AT LEAST 2 HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898334August 24, 2016
POWER TRAIN
MY CAR HAS BEEN TAKEN IN FOR 5 TIMES TO THE FORD DEALERSHIP FOR THIS FAULTY CV TRANSMISSION. IT'S ALSO GONE THROUGH AT LEAST 3 RECALLS (FORTUNATELY FORD HAS "EXTENDED THE WARRANTY") ON THE BLASTED THING. I'VE ALSO HAD THEM REPLACE THE CVT PART ITSELF, STILL NOTHING. SO WHAT'S WRONG? THE [XXX]TRANSMISSION DOESN'T WORK PROPERLY. IT JARS WHEN ACCELERATING, AND I MEAN BADLY JARS. HOW BAD? I'M ACCELERATING BETWEEN FIRST AND SECOND GEAR, LET'S SAY INA TURN INTO AN INTERSECTION. IT WILL LITERALLY STOP FOR A SECOND WHILE DOING THE ADJUSTMENT AND THEN CONTINUE FORWARD. THIS IS NOT SOMETHING THAT IS SAFE AT ALL. IN ADDITION, AFTER THE LATEST "RECALL", IT'S MADE THINGS "WORSE". THE LAST TIME I WENT FROM FIRST TO SECOND GEAR "FLOORING IT" (JUST TO SEE HOW IT WOULD HANDLE IT), THE THING WENT UP TO 6200 RPMS. THE "RED ZONE". IT SHOULD NOT DO THAT. AT ALL. THESE "LOONS" INSIST THAT THIS IS NORMAL, WHEN THERE ARE PLENTY OF OTHER CVTS OUT THERE (LET'S SAY, HONDA) THAT HAVE WORKING ONES THAT FUNCTION FINE. WORSE, THEY'VE BEEN CALLING THE [XXX] SYSTEM AUTOMATIC INSTEAD OF WHAT IT REALLY IS, A FANCY PANTS COMPUTERIZED MECHANICAL. IT'S HAPPENED MULTIPLE TIMES. THERE ARE TIMES WHEN I'M JUST GOING FROM A STOP LIGHT AND THE [XXX] THING SHUTTERS AND JERKS. WHEN IT'S INTO A TURN, FROM STOP TO START, OR UP A HILL, THE THING STUTTERS AND SOMETIMES STALLS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893691August 6, 2016
POWER TRAIN
VEHICLE SHUTTERS AND LOSSES POWER THROUGH 1ST AND 2ND GEAR SEEMS TO HAPPEN MORE ON WARMER DAYS. PROBLEM STARTED AROUND 1000 MILES, DEALER " REPLACED CLUTCH " AT 1123 MILES TOOK IT BACK TO DEALER FOR SAME PROBLEM , WAS TOLD THERE ARE NO NEW UPDATES. THIS VEHICLE HAS BEEN TO THE DEALER 12 TIME FOR THE SAME PROBLEM, THEY HAVE TOLD BE THERE IS NOTHING THEY CAN DO...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892922August 3, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DRIVER'S DOOR SENSOR INDICATED THAT THE DOOR WAS NOT CLOSED. AFTER STOPPING TO EXAMINE THE DOOR, THE DRIVER DISCOVERED THAT THE DOOR LATCH WAS FAULTY AND THE DOOR WOULD NOT REMAIN CLOSED. THE CONTACT INDICATED THAT THE FOUR DOOR LATCHES WERE PREVIOUSLY REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892276August 1, 2016
STRUCTURE:BODY
BACKGROUND: NHTSA CASE NO. 861644 , RECALL NO. 15V246000 ON SEPTEMBER 15, 2015, THE FRONT RIGHT DOOR OF MY VEHICLE FAILED TO LATCH WHILE I WAS UNLOADING GROCERIES WHILE PARKED IN MY DRIVEWAY. THIS PROBLEM WAS FIXED BY SHAMALEY FORD AS A RECALL REPAIR. IN SEPTEMBER 2015, SHAMALEY FORD STATED TO ME, AND APPARENTLY ALSO TO FORD MOTOR CO., THAT ALL FOUR DOOR LATCHES WERE REPLACED, NOT JUST THE FRONT RIGHT DOOR LATCH THAT FAILED. ON JULY 31, 2016, I PUT ONE BAG OF GROCERIES IN THE BACK SEAT AND, I THOUGHT, CLOSED THE REAR LEFT DOOR. I DROVE OUT OF THE PARKING LOT. ABOUT A HALF-BLOCK AWAY, I SAW A DASHBOARD WARNING LIGHT THAT MY REAR LEFT DOOR WAS NOT CLOSED. I PULLED OFF THE ROAD AND ATTEMPTED TO CLOSE THE DOOR. I COULD NOT CLOSE THE DOOR. THE LATCH OF THE REAR LEFT DOOR OF THE VEHICLE FAILED. I DO NOT KNOW IF THE REAR LEFT DOOR CAME UNLATCHED WHILE I WAS DRIVING, OR IF I FAILED TO NOTICE THE LATCH FAILURE IN THE PARKING LOT BEFORE DRIVING OFF. THE LEFT REAR DOOR IS HELD CLOSED AT THIS TIME BY A BUNGEE CORD BETWEEN THE DOOR ARM REST AND THE FRONT PASSENGER SEAT HEAD REST. I AM TAKING THE VEHICLE TO SHAMALEY FORD FOR SERVICE ON AUGUST 2 AT 7:00 A.M. I PUT APPROXIMATELY 12,050 MILES ON THE VEHICLE BETWEEN THE SEPTEMBER 2015 LATCH INSTALLATION AND THE LATCH'S FAILURE ON JULY 31, 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889034July 27, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
THIS VEHICLE IS UNSAFE AND SHOULD BE RECALLED. DUAL TRANSMISSION CLUCH IS A SERIOUS PROBLEM DISENGAGING WHILE DRIVING SLOW OR FAST AND SHUTTERS AT ALL SPEEDS. ITS ELECTRONIC THROTTLE BODY (ECB) IS DEFECTIVE JUST LIKE 1.6 MILLION 2009-2014 FORD ESCAPE AND FUSION AND MERCURY MARINER AND MILAN VEHICLES THAT FORD STARTED A "CUSTOMER SATISFACTION PROGRAM" IN LIEU OF A RECALL. OF COURSE THE ECB IS NOT UNDER WARRANTY (3,000 OVER) AND FORD DID NOT IDENTIFY THE FIESTA AS ONE OF THE CUSTOMER SATISFACTION PROGRAM CARS. $545 PLUS LABOR FOR A CAR THAT IS 3 YEARS OLD. NO MORE FORD PRODUCTS FOR HOME OR WORK FOR THIS CFO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887550July 21, 2016
UNKNOWN OR OTHER
THE AIR CONDITIONING WOULD GO OUT IN STO AND GO TRAFFIC AND WHEN CAR OFF FAN WOULD CONTINUE. COOLANT FAN IS MALFUNCTION OVERHEATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884812July 14, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE LOST ACCELERATION AND DID NOT RESPOND. THE CONTACT HAD TO REMOVE HER FOOT FROM THE ACCELERATOR PEDAL AND DEPRESS IT AGAIN IN ORDER FOR THE VEHICLE TO RESPOND. THE FAILURE OCCURRED DAILY FOR APPROXIMATELY THE PAST TWO YEARS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND HAD THE CLUTCH REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883772July 9, 2016
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THIS CAR HAS BEEN A NIGHTMARE . I COMPLAINED ABOUT TRANSMISSION AND CATALYTIC CONVERTER. I NOW NOTICE THAT THE FUEL IS NOT GETTING THE AN MOUNT. I M AVERAGING 20 TO 25 MILES EVEN THOUGH IT SAYS 33. I SEE IT JUMPS. I CALLED THEY SAID PLUGS DON'T HAVE TO CHANGE UNTIL 40000 MILES. THE MILAGE IS MOVING EVEN THOUGH I AM DRIVING IN A 10 MILE RADIUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882886July 6, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT VEHICLE HAS BEEN IN THE SHOP FIVE TIMES FOR TRANSMISSION RELATED ISSUES. THE CLUTCH WAS REPLACED THREE TIMES. THE DEALER WAS UNABLE TO DETERMINE A SOLUTION. THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE VEHICLE WAS AT THE DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND WAS UNABLE TO PROVIDE A REMEDY TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 08/04/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882124July 1, 2016
POWER TRAIN
THE TRANSMISSION ON MY 2013 FORD FIESTA SHUDDERS, JERKS AND PAUSES/STALLS ON ACCELERATION WHILE IN LOW GEARS. WHEN ENTERING TRAFFIC FROM A STOPPED CONDITION EXTRA TIME HAS TO BE ALLOTTED BECAUSE THE CAR TRANSMISSION WILL JERK AND PAUSE ON ACCELERATION. THE DRIVER HAS NO CONTROL OVER THE SPEED OF THE CAR, IN OTHER WORDS ACCELERATING WILL NOT ALLOW THE DRIVER TO GET OUT OF THE WAY BECAUSE THE TRANSMISSION PAUSES. THIS IS A VERY DANGEROUS SITUATION. THIS CAR HAS BEEN TO THE DEALER 4 TIMES. THE CLUTCH HAS BEEN CHANGE MULTIPLE TIMES. THE GARAGE FINALLY GAVE UP ON TRYING TO FIX THE TRANSMISSION AND REPLACED IT. THE CAR HAS THE SAME ISSUES WITH THE NEW TRANSMISSION. ADDITIONALLY THE TRANSMISSION SHIFTS ERRATICALLY AT LOW SPEEDS, IT'S NOT CONSISTENT AND SMOOTH. THESE ISSUES HAPPEN ALL THE TIME, THIS JUST ISN'T A ONE TIME OCCURRENCE. THIS IS DAILY DRIVING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876868June 27, 2016
ELECTRONIC STABILITY CONTROL (ESC)
SHUTTER NO SPEED WHEN GETTING ON FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872548June 4, 2016
POWER TRAIN
TAKEN VEHICLE TO DEALER 5 TIMES FOR TRANSMISSION. SHUTTERS, INTERMITTENT TRANSMISSION STAYING IN 2ND GEAR WHICH COULD CAUSE A CRASH.I AM AT A LOSS WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865622May 18, 2016
POWER TRAIN
TAKEN VEHICLE TO DEALER 5 TIMES FOR TRANSMISSION. SHUTTERS, INTERMITTENT TRANSMISSION STAYING IN 2ND GEAR WHICH COULD CAUSE A CRASH.I AM AT A LOSS WITH THIS VEHICLE.I WISH FORD WOULD REPLACE TRANSMISSION INSTEAD OF HAVING TECHNICIANS REPLACE CLUTCHES AND SEALS OR CLEAN CLUTCH TO REMOVE TRANSMISSION OIL OFF CLUTCH. I HAVE DECIDED NOT TO PURCHASE A FORD PRODUCT WHILE I AM ON THIS EARTH. NO CUSTOMER SHOULD HAVE TO SUFFER WITH INADEQUATE ENGINEERING DESIGNS!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864512May 12, 2016
POWER TRAIN
ON A COLD MORNING CAR FAILED TO START AND TRANSMISSION FAILURE CAME ON DISPLAY. FORD REPLACED TRANS MODULE AND SAID MY BATTERY WAS STARTING TO GET LOW. TWO WEEKS LATER THE SAME THING HAPPENED. CAR WAS AGAIN TOWED TO DEALER WHO SAID I NEEDED A NEW TRANS MODULE. I INFORMED HIM THIS WAS SECOND MODULE IN TWO WEEKS AND THAT THERE MUST BE SOMETHING ELSE CAUSING THE PROBLEM. HE SAID THERE WAS NOTHING ELSE. I THEN FOUND ONLINE WHERE FORD HAS PAINTED THE SURFACE WHERE THE GROUND CABLE FROM THE BATTERY IS ATTACHED. A YOUTUBE VIDEO STATED THE CLEANING THE SURFACE OF PAINT, APPLYING DI-ELECTRIC GREASE AND RE-ATTACHING CABLE WOULD CURE THE ISSUE. HAVE COMPLETED THIS AND HAVEN'T HAD AN ISSUE SINCE. FORD NEEDS TO RECALL ALL UNITS TO FIX THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864335May 11, 2016
POWER TRAIN
REFERENCE COMPLAINTS #'S 10639225, 10744924 & 10820141 FOR BACKGROUND CONCERNING THIS VEHICLE. ALSO, DOCUMENTS ASSOCIATED WITH ON-GOING PROBLEM ARE SUBMITTED WITH COMPLAINT #10744924. CURRENT ISSUE IS CLUTCH #4 BEING REPLACED IN THIS VEHICLE IN LESS THAN FOUR YEARS! IF THAT ISN'T GROUNDS FOR ACTION AGAINST FORD FOR THEIR DEFECTIVE DESIGNED TRANSMISSION THEN I SURE DON'T KNOW WHAT WOULD BE? SURE, FORD GAVE A SEVEN YEAR WARRANTY FOR THE FLAW, BUT IT'S JUST REPLACING THE PART WITH THE SAME FAULTY PART THAT FAILS EVERY YEAR! THREE MORE YEARS THEN IT'S OUT OF MY POCKET!! IT'S THE TRANSMISSION CLUTCH FOR HEAVENS SAKE...IT SHOULDN'T BE REPLACED EVERY YEAR!!! I OWN AN EIGHT YEAR OLD FORD F150 THAT NOT ONCE HAS HAD A TRANSMISSION ISSUE...MATTER OF FACT...I'VE NEVER OWNED A VEHICLE UNTIL THE FIESTA WITH SUCH A PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864038May 9, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED WITHOUT WARNING AND MADE A GRINDING NOISE. IN ADDITION, THE VEHICLE TEMPORARILY STALLED, ACCELERATED WITHOUT WARNING, AND THEN DECELERATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED UNDER A RECALL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE RECALL INFORMATION WAS NOT PROVIDED. ....UPDATED 06/30/16 *BF THE CONSUMER STATED THE DEALER REPLACED THE CLUTCH TWICE. UPDATED 07/21/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863725May 7, 2016
POWER TRAIN
YOU GUY KNOW THAT THE TRANSMISSION ON THIS CAR IS NOT SAFE AND NO RECALL HAS BEEN ORDERED. SHAME ON YOU. I GUESS PEOPLE HAVE TO DIE FROM IT FIRST. IT PUSHES FORWARD WHEN TRYING TO STOP AND STALLS WHEN YOU NEED TO GO. I HAVE HAD THE CLUTCHES REPLACED ATLEAST 4 TIMES AND EVERY 6 MONTHS I AM BACK TO MY CAR TRYING TO KILL ME. SHAME ON THIS DEPT. WHEN DID THIS HAPPEN YOU ASK? THE ENTIRE TIME I HAVED HAD THIS CAR STARTING AT ABOUT 2000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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