Ford Fiesta Complaints (2011)

730 consumer complaints on file.

#10845596March 8, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE AT A STOP, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ATTEMPTED TO SHIFT INTO PARK, BUT THE GEAR SHIFTER FAILED TO SHIFT OUT OF DRIVE. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER TO SHIFT INTO PARK AND RESUME NORMAL FUNCTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840126March 6, 2016
POWER TRAIN
MY CAR WILL NOT GO IN GEAR. I TOOK IT TO FORD ON 2/2/15 BECAUSE MY CAR WAS STALLING WHEN I PUT IT IN GEAR THEY RAN TEST AND SAID MY CAR WAS FINE.. IT NOT RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836627February 17, 2016
STEERING
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING 45 MPH, THE CONTACT ATTEMPTED TO STEER THE VEHICLE IN BOTH DIRECTIONS AND HEARD AN ABNORMAL NOISE COMING FROM THE WHEEL. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE KNUCKLES IN THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825624February 11, 2016
VEHICLE SPEED CONTROL, STEERING, UNKNOWN OR OTHER
MY 2011 FORD FIESTA BEGAN GIVING ME PROBLEMS AT ABOUT 28,000 MILES. IT IS NOW 35,000 MILES AND I HAVE BEEN HAVING PROBLEMS ACCELERATING OUT OF A STOP. IT WILL JERK, REV AND SHUDDER GETTING UP TO 30 MPH. I HAVE TAKEN CARE OF A FEW RECALLS AND I HAVE NOTICED A 5 MILE DROP IN THE MPG. I TAKE GOOD CARE OF MY CAR, I HAVE THE OIL CHANGED REGULARLY AND I OFTEN TAKE IT TO A MECHANIC TO ENSURE IT IS IN GOOD WORKING CONDITION. THIS ONLY HAPPENS WHEN I AM DRIVING THE FIESTA FOR A WHILE IN A CITY SETTING SO I HAVE TO START AND STOP QUITE A BIT. ADDITIONALLY, THERE HAS BEEN A CONSISTENT CLUNKING NOISE WHEN I TURN THE WHEEL AT LOW SPEEDS. HAVE BROUGHT IT IN A FEW TIMES AND NO ONE HAS EVEN ATTEMPTED TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824129February 3, 2016
STEERING
BROUGHT CAR IN FOR A POPPING/GRINDING NOISE IN FRONT OF CAR WHEN TURNING AT LOW SPEEDS ENDED UP REPLACING LOWER STEERING SHAFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823406February 1, 2016
AIR BAGS, VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED A MANUFACTURERS RECALL ON THE DOOR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, WHEN THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT CUT THE AIR BAG OFF AND DROVE THE VEHICLE TO THE RESIDENCE. THERE WERE NO INJURIES REPORTED. THE CONTACT STATED THAT THE HORN, THE AIR BAG, AND CRUISE CONTROL WERE NO LONGER OPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70, 000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823061January 29, 2016
ENGINE
TL* THE CONTACT OWNED A 2011 FORD FIESTA. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND THE ENGINE FAILED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822822January 28, 2016
POWER TRAIN
WHILE DRIVING, VEHICLE SHUDDERS AND HESITATES WHEN ACCELERATING. LURCHES FORWARD AT TIMES WHEN STOPPED. BUCKS WHILE SHIFTING (TRANSMISSION IS THEIR POWERSHIFT AUTOMATIC). ONE TIME THE TRANSMISSION COMPLETELY DISENGAGED WHILE DRIVING ON THE PARKWAY DURING A SNOWSTORM, LEAVING IN A VERY DANGEROUS POSITION. HAD TO TURN THE CAR OFF AND ON SEVERAL TIMES TO GET TRANSMISSION TO "RESET". AT TIMES, WHEN RELEASING BRAKE FROM STATIONARY POSITION, CAR WOULD SHUDDER EVEN BEFORE APPLYING THE THROTTLE. TRANSMISSION CONTROL MODULE HAS BEEN CHANGED OUT TWICE IN THE LAST 15 MONTHS OF PURCHASING THE CAR FROM THE DEALER AS "CERTIFIED PRE-OWNED". LAST TCM CHANGE, THE CAR HAD SAME ISSUES AS SOON AS I LEFT SERVICE DEPARTMENT. CALLED SERVICE ADVISER AS SOON AS I GOT HOME AND HE SAID I HAD TO DRIVE THE VEHICLE 1000-12000 MILES FOR THE TRANSMISSION TO "GET USED TO THE WAY I DRIVE". NEEDLESS TO SAY, AFTER 2000 MILES, THERE HAS BEEN NO CHANGE IN CONDITION. TAKING VEHICLE BACK FOR THE 5TH TIME FOR CONTINUED PROBLEMS. I HAVE RECENTLY INQUIRED ABOUT A CLASS ACTION LAW SUIT AGAINST FORD MOTOR COMPANY BEING FILED IN CA REGARDING THESE SAME ISSUES FROM OTHER FORD FIESTA OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822965January 28, 2016
POWER TRAIN
TRANSMISSION STUDDERS AND HESITATES IN LOWER GEARS WHEN TURNING OR PULLING UP TO PARKING AREA SLOWLY. TRANSMISSION HAS BEEN SERVICED BY FORD 3 TIMES BUT WE ARE NOW WAITING 8-12 WEEKS FOR ANOTHER SET OF CLUTCHES MEAN WHILE IT IS GETTING WORSE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822317January 26, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE CONTACT HAD TO FASTEN THE DOOR WITH A ROPE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821908January 23, 2016
AIR BAGS
MY CAR WAS NOT PART OF THE AIRBAG RECALL, SO I DID NOT WORRY ABOUT IT. A FEW DAYS AGO I WAS IN AN ACCIDENT, THE DAMAGE WAS SIGNIFICANT AND THE CAR TOTALED, THERE WERE SEVERAL HITS AS THE CAR WAS BEING BOUNCED FROM ONE VEHICLE TO ANOTHER AT HIGHWAY SPEED, ONE OF THOSE VEHICLES BEING A SEMI. NOT A SINGLE AIRBAG DEPLOYED AND AS A RESULT ALL THOSE IN THE FIESTA GOT INJURED, ONE HAD TO BE TAKEN TO THE ER/ICU AND REMAINS IN A BAD CONDITION.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10821395January 21, 2016
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821485January 21, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (STRUCTURE: BODY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820867January 18, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
ON SEVERAL OCCASIONS THE VEHICLE HAS EXPERIENCED DECREASED ACCELERATION AS WELL AS DELAYED ACCELERATION. SINCE JUNE OF 2011 TO JANUARY 2016 I HAVE HAD THE CLUTCH REPLACED 8 OR 9 TIMES WITH THE POWER TRAIN MODULE BEING REPROGRAMMED. THE PROBLEM STILL PERSISTS. NOW JAN. 18TH 2016 THE CAR IS EXPERIENCING A TRANSMISSION MALFUNCTION. IT WILL NOT ACCELERATE OVER 10 MILES AN HOUR. RENDERING THE VEHICLE UNDRIVABLE. I CAN'T SEEM TO GET HELP FROM FORD OR SUNSTATE FORD IN WHICH THE VEHICLE WAS PURCHASED. EVERYTIME THEY SERVICE THE VEHICLE THEY STATE SHUDDERING AND THE ACCELERATION ISSUES ARE NORMAL FUNCTIONS OF THE VEHICLE. HOWEVER EACH TIME THEY HAVE REPLACE THE CLUTCH OR REPROGRAMMED COMPUTERS ASSOCIATED WITH THE TRANSMISSION. AT THE INTERSECTION OF 441 AND DAVID WALKER DR IN EUSTIS FL WE EXPERIENCED THE TRANSMISSION MALFUNCTION LEAVING US IN THE MIDDLE OF TRAFFIC TRYING TO MANUEVER AT 10 MILES AN HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820244January 14, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE SHOOK AND SPUTTERED. THE CONTACT ALSO INDICATED THAT THE VEHICLE HESITATED TO ACCELERATE AND STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAILED AND THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 03/11/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819771January 12, 2016
POWER TRAIN
CAR AT RANDOM TIMES REFUSES TO GO INTO ANY GEAR. THIS IS THE DUAL CLUTCH AUTOMATIC TRANSMISSION. MOST OFTEN HAPPENS AFTER STARTING THE CAR WHEN THE SHIFT LEVER IS MOVED INTO A GEAR THE TRANSMISSION REMAINS IN NETURAL. YOU CAN OVER REVE THE ENGINE NO FOOT ON THE BRAKE NO GEAR ENGAGES. A FEW TIME WHILE DRIVING THE TRANSMISSIONS GOES INTO NETURAL. SO FAR I'VE BEEN ABLE TO COAST OFF OF THE LIMITED ACCESS ROAD ONTO A SIDE STREET WHEN THAT HAS HAPPENED. A FEW TIMES THE CAR HAS REFUSED TO GO BACK INTO GEAR AFTER COMING TO A STOP AT A STOP SIGN OR STOP LIGHT. YOU CAN RESOLVE THE ISSUE BY TURNING OFF THE CAR AND RESTARTING IT. SOMETIMES IT TAKES MULTIPLE RESTARTS BEFORE YOU CAN GET THE TRANSMISSION TO SHIFT OUT OF NETURAL. A FEW TIMES THE CAR HAS REFUSED TO START, I THINK THE TCU REFUSES TO PUT THE TRANSMISSION INTO NETURAL AT THAT POINT TO ALLOW IT TO START. WHEN THAT HAPPENS I HAVE HAD TO WAIT UPWARDS OF FIFTEEN MINUTES BEFORE THE CAR CAN BE STARTED AND DRIVEN. THE DEALER CLAIMS THEY CAN'T DO ANYTHING SINCE THEY CANT DUPLICATE THE PROBLEM WHILE THE CAR IS IN THE SHOP. I'VE HAD THE FEW RECALL NOTICES RELATED TO THE TRANSMISSION DONE. I FEEL THIS CARE IS NOT SAFE TO TAKE ON A MAJOR HIGHWAY BUT CAN'T AFFORD TO PURCHASE ANOTHER VEHICLE AT THIS TIME. I SEE MANY OTHER OWNERS REPORTING THE SAME PROBLEMS BUT FORD HAS EITHER BEEN UNABLE TO FIND A FIX OR IT HAS BEEN TO EXPENSIVE FOR THEN TO WANT TO IMPLEMENT. MAJORITY OF TIMES I'VE EXPERIENCED THIS HAS BEEN IN PARKING LOTS BUT OTHER TIMES HAS BEEN ON RESIDENTIAL STREETS(STOP SIGNS) OR LIMITED ACCESS 35-40MPH ROADS WHILE DRIVING OR TRYING TO DRIVE AWAY FROM A STOP LIGHT. I FEAR THE DAY IT HAPPENS ON A HIGHWAY. I'M LISTING THIS PAST MONDAY AS THE DATE SINCE IT WAS THE MOST RECENT INCIDENT. THIS HAS BEEN HAPPENING FOR SEVERAL YEARS NOW AND YET FORD REFUSES TO DO ANYTHING ABOUT IT. I STATED ) AS THE MOST RECENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819287January 11, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE TRANSMISSION FAILED CAUSING THE VEHICLE TO JERK VIOLENTLY AND LOSE ACCELERATION POWER, WHILE DRIVING. THE BRAKE PEDAL HAD TO BE ENGAGED WITH FORCE TO BE ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE TRANSMISSION CONTROL MODULE AND THE POWER TRAIN CONTROL MODULE WERE UPDATED AND THE POWER TRAIN CLUTCH ASSEMBLY WAS REPLACED. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO JERK AND LOSE ACCELERATION POWER WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819324January 11, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE SHUTTERS AND HESITATES AS IF IT WERE TO STALL WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TCM MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817013December 30, 2015
POWER TRAIN
SINCE NEW THE CAR'S TRANSMISSION HAS HAD LURCHING AND JERKING ISSUES WHEN SHIFTING THAT HAVE PROGRESSIVELY GOTTEN WORSE. MULTIPLE TIMES THE CAR HAS LURCHED AND STALLED MISSING THE NEXT GEAR AND ALMOST CAUSED US TO GET SIDE SWIPED WHILE MAKING A TURN. WE WERE LEFT STRANDED AND HAD TO REPLACE THE CONTROL MODULE WHICH FORD EVENTUALLY PAID FOR. NOW AFTER GETTING A TRANS MALFUNCTION WARNING THE FORD DEALER IS SAYING WE NEED A NEW CLUTCH (THE CAR IS AN AUTOMATIC...THAT IS WHAT WE PAID FOR). THE CLUTCH HAS ONLY WORN OUT BECAUSE OF THE EXCESSIVE LURCHING AND MISSING GEARS CAUSE BY THE POOR DESIGN DESPITE SEVERAL FAILED ATTEMPTS TO HAVE THE ISSUE FIXED BY THE DEALER. NOT BEING ABLE TO ACCELERATE WHEN MAKING A LEFT TURN OR PULLING ONTO A ROADWAY OR MERGING ONTO A HIGHWAY IS A SAFETY ISSUE. PLEASE HOLD FORD ACCOUNTABLE. I DON'T THINK THE CAR IS SAFE BECAUSE THAT HAPPENS ALL THE TIME AND THE DEALER CAN'T SEEM TO FIX IT. IN FACT I WONT LET MY WIFE DRIVE THE CAR ANYMORE BECAUSE I THINK AN ACCIDENT IS INEVITABLE. WE HAVE HAD CONSTANT TRANSMISSION ISSUES SINCE NEW. FORD DENIED AN PROBLEM WHEN THE CAR WAS NEW AND HAVING THESE ISSUES. FORD IS WILLFULLY PUTTING ITS PAYING CUSTOMERS AT GREAT RISK PHYSICALLY AND FINANCIALLY. WE HAVE RECORDS OF REPEATEDLY BRINGING THIS CAR IN FOR REPAIR. FORD (I BELIEVE INTENTIONALLY) DID NOT DOCUMENT MY WIFE'S COMPLAINTS OR THAT THEY EVEN LOOKED AT THE CAR WHEN IT WAS NEWER AND THEY KEPT SAYING MY WIFE WAS CRAZY AND THERE WAS NO PROBLEM. TURNS OUT THEY WERE WRONG AND THERE HAVE BEEN MAJOR PROBLEMS FROM THE START AND WE ALL KNOW THAT NOW. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816760December 29, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. NO FURTHER DETAILS WERE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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