Ford Fiesta Complaints (2013)

668 consumer complaints on file.

#10937691December 27, 2016
ELECTRICAL SYSTEM
MY "ENGINE MALFUNCTION SERVICE NOW" LIGHT CAME ON. THE VEHICLE HAS 30,300 MILES. TOOK IT IN AND WAS TOLD THAT THE WIRES FROM THE GAS PEDAL TO THE PANEL WERE "FRAYED." THEY COULDN'T GIVE ME AN ANSWER ON HOW THIS OCCURRED BUT THAT IT WOULD COST $875.00. MY 3YR/36,000 WARRANTY IS UP. I DID TAKE IT IN FOR THE CHECK UP BEFORE WARRANTY EXPIRED AND WAS TOLD EVERYTHING WAS OK. TODAY I WAS TOLD THAT THEY WOULDN'T HAVE SEEN THIS DURING THAT INSPECTION. I HAVE NO CHOICE BUT TO GET IT FIXED BUT 30,300 MILES AND NO EXPLANATION ON HOW THE WIRES FRAYED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937076December 22, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD POPPING NOISE NEAR THE RADIO. AT TIMES, THE RADIO FAILED TO TURN OFF. THE VEHICLE WAS NOT YET INSPECTED AND DIAGNOSED BY A DEALER. THE RADIO CONTINUED TO STAY ON AFTER THE VEHICLE WAS TURNED OFF. AN INDEPENDENT MECHANIC SUGGESTED THAT A FUSE BE DISCONNECTED, BUT THE CONTACT NEEDED A PERMANENT SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930179December 6, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE ATTEMPTING TO SHIFT THE VEHICLE, A TRANSMISSION ERROR MESSAGE ILLUMINATED. THE VEHICLE BEGAN TO JERK FORWARD. THE DEALER DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE WAS PERSISTENT. THE CONTACT ALSO MENTIONED THAT SEVERAL DIFFERENT REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930250December 6, 2016
POWER TRAIN
THIS IS AT LEAST THE 3RD TIME THE VEHICLE HAS BEEN INTO THE DEALER FOR TRANSMISSION ISSUES. I HAVE ADDRESSED THE ISSUE WITH PHIL LONG FORD AS WELL AS THE FORD MOTOR COMPANY. THE CLUTCH WAS REPLACED LAST YEAR. AT FIRST PHIL LONG FORD TOLD ME THERE WAS NOTHING WRONG WITH MY CAR. THEN THEY SAID THE TRANSMISION NEEDED TO BE REPLACED WHICH THEY DID, AFTERWORDS I DROVE THE CAR AND IT CONTINUES TO JERK, SHUDDER, AND SPUTTER THROUGH GEARS AFTER A STOP OR AT LOW SPEEDS. THIS SEEMS TO HAPPEN ON HILLS. THE CAR HESITATES TO PICK UP SPEED AND THEN IT FEELS LIKE IT CATCHS THEN I GET JERKED BACK AS THE CAR JUMPS FORWARD. IT VARRIES DAY TO DAY SOME DAYS THE CAR RUNS SMOOTHER THAN OTHERS, THERE IS NO RHYME OR REASON. OUT SIDE TEMPERATURE DOES NOT SEEM TO MAKE A DIFFERENCE, HOWEVER WHEN THE CAR WARMS UP IT BECOMES MORE NOTICEABLE. PHIL LONG FORD TOOK THE CAR FOR A TEST DRIVE AND TOLD ME IT WAS NORMAL AND I WOULD HAVE TO DRIVE IT FOR AT LEAST 1000 MILES TO HAVE THE CAR 'LEARN' HOW I DRIVE. THEY SAID FORD MOTOR COMPANY WILL NOT ALLOW THEM TO DO ANYTHING UNTIL AFTER THIS HAS BEEN COMPLETED. THE CAR HAS JUMPED INTO GEAR AND ALMOST HIT THE CAR IN FRONT OF ME AT A STOPLIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929833December 4, 2016
POWER TRAIN
TRANSMISSION MADE DISTRACTING GRINDING NOISES AND DANGEROUS LUNGING LURCHING UNSTEADY INTERMITTENT MOVEMENTS DURING CITY DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928253November 28, 2016
ELECTRICAL SYSTEM:SOFTWARE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THE VEHICLE COOLED OFF. THE DEALER WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT RECEIVED A LETTER STATING THAT THE VEHICLE NEEDED A SOFTWARE UPDATE TO GIVE A VISUAL WARNING FOR WHEN THE TRANSMISSION WAS ABOUT TO FAIL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928317November 28, 2016
POWER TRAIN
THIS IS AT LEAST THE 3RD TIME THE VEHICLE HAS BEEN INTO THE DEALER FOR TRANSMISSION ISSUES. I HAVE ADDRESSED THE ISSUE WITH BEYER FORD AS WELL AS THE FORD DEALER NEAR MY PARENT'S HOUSE IN PA WHERE I OFTEN TRAVEL. THE CLUTCH WAS REPLACED LAST YEAR. FORD TELLS ME THAT THE SYMPTOMS ARE 'NORMAL' AND WITH IN THE CORRECT RANGE BUT THIS IS A SERIOUS CONCERN. FOR AWHILE NOW, THE CAR CONTINUES TO JERK, SHUDDER, AND SPUTTER THROUGH GEARS AFTER A STOP. CAR NOTICEABLY VIBRATES AND THERE ARE LOUD, RATTLING AND GRINDING NOISES ASSOCIATED WITH THE ISSUE ESPECIALLY AT LOW SPEEDS. THIS IS ESPECIALLY AN ISSUE ON HILLS. THE CAR HESITATES TO PICK UP SPEED AND SEEMS TO 'CATCH' FOR A FEW SECONDS AND THEN I GET JERKED BACK AS THE CAR TRIES TO MOVE FORWARD. SOME DAYS THE CAR RUNS SMOOTHER THAN OTHERS BUT THERE IS NO RHYME OR REASON AND MORE OFTEN THAN NOT THERE ARE MAJOR ISSUES. TEMPERATURE DOES NOT SEEM TO MAKE A DIFFERENCE-IT'S ACTUALLY MORE NOTICEABLE ONCE THE CAR HAS BEEN WARMED UP AND HAS BEEN ON THE ROAD FOR AWHILE. ADDITIONALLY, THE CAR WOULD NOT START OVER THE WEEKEND. THE BATTERY WAS FINE AND THE STARTER TURNED BUT THE ENGINE WOULD NOT FIRE. EVENTUALLY THE CAR DID START, BUT THE SHAKING AND GRINDING WAS EVEN MORE NOTICEABLE THAN USUAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927809November 25, 2016
POWER TRAIN
I BOUGHT THIS CAR USED FROM A DEALERSHIP FOR MY DAUGHTER AS A CAR FOR COLLEGE. THE TRANSMISSION BEGAN STUTTERING WITHIN 2 MONTHS OF PURCHASE AND THEY SAID THEY HAD TO REPLACE THE CLUTCH AND REPROGRAM IT. AFTER ANOTHER PERIOD OF TIME THE SAME THING WAS HAPPENING, AGAIN WE HAD TO HAVE SOMETHING REPROGRAMMED. 4 MONTHS LATER IT IS HAPPENING AGAIN. I AM CONCERNED THAT THE CAR WILL SHUT OFF AS IT HESITATES AND SHUTTERS WHEN OPERATING AT LOW SPEEDS. THE SHUTTERING AND HESITATING IS VERY NOTICEABLE AT CITY DRIVING SPEEDS. WITH ALL OF THE COMPLAINTS ON THIS TRANSMISSION/CLUTCH WHY IS THIS NOT BEING LOOKED AT CLOSER BY FORD?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927584November 22, 2016
POWER TRAIN, UNKNOWN OR OTHER
WENT TO START MY VEHICLE AND IT DID NOT TURN ON AT ALL. THERE IS JUST A CLICKING NOISE, SO THE STARTER IS GOOD, HOWEVER THE BATTERY WAS DEAD. I JUMPED STARTED THE CAR AND WAS ABLE TO DRIVE. MY INFORMATION SCREEN SAID, "TRANSMISSION MALFUNCTION PLEASE SERVICE NOW". THE VEHICLE WOULD RUN AT 4,000 RPMS BEFORE SHIFTING WHEN USUALLY IT'S SUPPOSED AND DID SHIFT AT 3,500 RPMS. AS I WOULD BRAKE AND BE UNDER 5MPH THE VEHICLE WOULD LURCH FORWARD AND I WOULD HAVE TO SLAM MY BRAKES IN ORDER TO MAKE A COMPLETE STOP AND AVOID HITTING THE VEHICLE IN FRONT OF ME. I TOOK IT BACK HOME AND HAVEN'T DROVE IT SINCE. TODAY I TRIED TO UNLOCK MY CAR WITH MY WIRELESS KEY FOB AND THE DOORS WOULDN'T UNLOCK. MY VEHICLE COMPLETELY LOST ALL POWER. ON THE FORD WEBSITE FOR MY SPECIFIC VEHICLE, IT SHOWS I HAVE FIELD SERVICE ACTIONS. FSA TITLE: TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION. 150,000/ 10 YEAR WARRANTY. FSA TITLE: TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE. I HAVE LEARNED THE TRANSMISSION CONTROL MODULE CAN END UP HAVING A SHORT AND YOUR CAR CAN SHUTTER WHEN IT SHIFTS AND IT CAN LOSE ALL POWER. THIS IS VERY DANGEROUS AND SHOULD BE ADDRESSED BY FORD AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, BEFORE SOMEONE LOSES THEIR LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925216November 9, 2016
POWER TRAIN
I BOUGHT THIS CAR IN AUG 2013 CAR BEGAN HESITATING AND JERKING WHEN TRYING TO ACCELERATE. MY CAR HAS BEEN IN THE SERVICE DEPARTMENT MORE THAN 4 OR 5 TIMES WITHIN 3 YEARS AND FOR THE SAME ISSUE. THE PROBLEM IS THE TRANSMISSION CLUTCH AND IT NEEDS TO BE REPLACED, THE LAST TIME IT TOOK ALMOST A WEEK TO GET THE PARTS AND TO REPLACED IT. THIS IS REALLY INCONVENIENT ESPECIALLY THE FIRST FEW TIMES THEY DID NOT PROVIDE NO LOANER. BUYING THIS CAR WAS A TOTAL LOSS OF MONEY BECAUSE AS SOON AS THIS WARRANTY ENDS, I WILL END UP PAYING FOR THESE REPAIRS. FORD IS DOING ANYTHING ABOUT IT WITH THE EXCEPTION OF REPLACING THE CLUTCH IF THERE IS STILL WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919219October 26, 2016
POWER TRAIN
CAR BEGAN HESITATING AND JERKING, WHEN TRYING TO ACCELERATE IT WOULD BOG DOWN WHEN TRYING TO DRIVE, GOING THROUGH INTERSECTIONS AFTER A STOP CAR WAS ALMOST HIT A NUMBER OF TIMES DUE TO CAR STALING . MY WIFE AND I TOOK THE CAR TO THE DEALER ON OCTOBER 20TH 2015 FOR THE 4TH TIME, THEY SAID IT WAS CLUTCH AND THEY REPLACED IT THEN CALLED AND SAID IT WAS TRANSMISSION AND THEY WOULD REPLACE THAT. WE DIDN'T CAR BACK UNTIL JAN 16 2016 I TOOK THE CAR TO WORK THE NEXT DAY, WHILE ON THE HIGHWAY THE CAR BEGAN TO HESITATING AND JERKING. THE DEALER TOLD ME THE TRANSMISSION HAD TO BE TRAINED. WE TOOK THE CAR BACK OCTOBER 1ST 2016 DUE TO THE CAR STALING IN THE INTERSECTION AND ALMOST BEING HIT AGAIN THE DEALER TOLD ME THAT IT WAS THE CLUTCH AND IT NEEDED TO BE REPLACED AND WAS ON BACK ORDER, THEY SAID THEY DID NOT KNOW HOW LONG IT WOULD BE AND THEY ARE WAITING ON PARTS, AS OF TODAY OCTOBER 26TH 2016 MY CAR IS STILL AT THE DEALER. THIS IS A REPEAT ISSUE, I HAVE TAKEN MY CAR INTO THE DEALER A NUMBER OF TIMES AND WAS TOLD THAT THERE WAS NO ISSUE WITH THE CAR. THIS TIME THEY SAID IT WAS THE CLUTCH AND WAS A "KNOWN ISSUE" THAT FORD IS NOT DOING ANYTHING ABOUT OTHER THEN WAITING UNTIL THE WARRANTY IS UP AND FORCING YOU TO EITHER DEAL WITH THE ISSUE OR BUY A NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919171October 26, 2016
ENGINE
TRANSMISSION SHUDDERS WHILE ACCELERATING, IT FEELS AS THOUGH CAR WILL NOT MOVE FORWARD WITHOUT SPUTTERING. INITIALLY CAR DRIFTED BACKWARD WHILE STOPPED ON A DECLINE. TRANSMISSION WAS SUPPOSEDLY REPAIRED, HAD MORE PROBLEMS AFTER REPAIRS, HAD TO REPLACE TWO FRONT TIRES, NOISE CAME FROM FRONT TIRES AND DASHBOARD VIBRATED. NOW TRANSMISSION IS SPUTTERING AGAIN WHILE ACCELERATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919198October 26, 2016
FUEL/PROPULSION SYSTEM
WAS TOLD TPS WAS BAD VEHICLE SHUTTERS AND LOOSES POWER SHUTS OFF ON FREEWAY VERY DANGEROUS THE HOLE THROTTLE BOD MUST BE PURCHASED TO FIX BUT WHEN TAKEN TO DEALERSHIP WAS TOLD RUNS FINE AFTER 3 TIME WHEN IT WAS DOING IT AGAIN WENT STRAIGHT TO DEALER TOLD ME IS POSSIBLY THROTTLE POSITION SENSOR MAY BE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918698October 25, 2016
POWER TRAIN
MY SONS CAR BEGAN HESITATING AND JERKING, WHEN TRYING TO ACCELERATE IT WOULD BOG DOWN WHEN TRYING TO GO, GETTING ON THE HIGHWAY WAS SCARY. WE TOOK THE CAR TO THE DEALER ON AUG 19TH THEY SAID IT WAS CLUTCH AND THEY REPLACED IT THEN CALLED AND SAID IT WAS TRANSMISSION AND THEY WOULD REPLACE THAT. WE DIDN'T CAR BACK UNTIL OCT 6 MY SON TOOK THE CAR TO WORK THE NEXT DAY, WHILE ON THE HIGHWAY THE CAR BEGAN TO WHINE AS WELL AS AN ODOR HE PULLED OFF THE HIGHWAY AND MY HUSBAND WENT AND GOT THE CAR. THE DEALER PICKED THE CAR UP FROM MY DRIVEWAY LEAVING A PUDDLE. THEY ARE TELLING ME IT IS STILL THE TRANSMISSION AND THEY ARE WAITING ON PARTS, AS OF TODAY OCT 25TH MY CAR IS STILL AT THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918086October 22, 2016
ELECTRICAL SYSTEM, POWER TRAIN
CAR SPUTTERS ON TAKE OFF ALMOST DYING IN THE MIDDLE OF MAJOR INTERSECTIONS. RADIO ELECTRICAL SHORTED OUT THE FIRST 3 MONTHS AND SMOKE FROM HOOD. THE RIGHT REAR DOOR FLEW OPEN GOING DOWN THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915590October 12, 2016
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE JERKED EVERY TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INNER INPUT SEAL AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED THREE MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN NOTICED THAT THE CLUTCH FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,743.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914173October 6, 2016
ENGINE, POWER TRAIN
WHEN I TAKE OFF FROM A STOP THE ENGINE CHUGS, JERKS, CHATTERS, AND GRINDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913885October 5, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
CASENUMBER:1024456 I HAVE BEEN TAKING MY CAR TO SUMMERVILLE FORD DEALERSHIP SINCE PURCHASED IN AUGUST OF 2015 RECALLS TRANSMISSION ISSUES DOOR LOCKS IT HAPPENED WHEN MOVING THEY SAID WOULD CALL WHEN TRANSMISSION REP.CAME IN..I WAS FINE TO DRIVE. THEN DOOR LATCHES RECALLED. THEY REPLACED,AND MY DRIVERS WINDOW STOPPED AT A POINT BEFORE GOING DOWN ALL THEWAY. IT SEEMED TO FINALLY GO DOWN BUT FELT LIKE SCRAPING OR GETTING HUNG UP. THESE FOLKS ALSO LEFT A HUBCAP OFF LAST OCTOBER THOUGH..AND DID NOT KNOW..I RULED OUT AS HUMAN GRACED AND GAVE BENEFIT OF DOUBT. WHEN I CALLED THEY WERE CLOSED. SO I BROUGHT BACK AND THEY SAID IT WAS A RELAY SWITCH...BUT I KNEW IT WASN'T BECAUSE IT WAS NOT ACTING LIKE THAT UNTIL (DOOR LATCH) REPLACEMENT. THEN IT WENT AWAY SEEMINGLY. I BROUGHT BACK AGAIN FOR CHECK ENGINE LIGHT.. THEN HAD A FAN MOTOR ISSUE THEY TOLD ME TO PAY WARRANTY AND THEY WOULD COVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909844September 26, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
I PURCHASED A 2013 FORD FIESTA I PURCHASED ON DECEMBER 23, 2015 AT THE LAUREL, MARYLAND CARMAX STORE. ON SATURDAY, SEPTEMBER 24TH, I WENT TO JIM COLEMAN TOYOTA TO BUY A TOYOTA PRIUS. THEY EXAMINED MY FORD FOR ITS TRADE-IN VALUE. THE MANAGER, WHO WAS A FORMER CARMAX MANAGER, EXAMINED THE CAR AND INFORMED ME THAT MY FORD FIESTA HAS UNIBODY DAMAGE. THE REAR DRIVER'S SIDE AS BE REPLACED. THE CAR HAS UNIBODY DAMAGE WAS NOT DISCLOSED TO ME WHEN I PURCHASED THIS CAR ON DECEMBER 23, 2015. I PURCHASED THE CAR FOR $14,000, WHICH IS FAR ABOVE THE BLUE BOOK VALUE OF $9,419. IN MARCH 2016, I BOUGHT THE CAR TO CARMAX IN LAUREL FOR OVERHEATING. THE HEAT PUMP WAS REPLACED FOR $250. ADDITIONALLY, ON SEPTEMBER 15TH, I PAID FOR REPAIRS AT THE CARMAX GAITHERSBURG STORE. THE REPAIRS WERE FOR THE FOLLOWING: 1-FRONT PASSENGER DOOR LATCH;2-TRUCK LATCH; AND 3-HORN I WAS CHARGED $250 TO REPAIR CRITICAL SAFETY FEATURES. WHILE THE CAR WAS IN GAITHERSBURG, THE BATTERY DRAINED. THE CAR DOOR COULD NOT CLOSE, SO THE INTERIOR LIGHTS REMAINED ON. I REPORTED THE DOOR LATCH PROBLEMS ON MONDAY, AUGUST 29TH. THE CAR WAS IN PARK. MY SISTER AND I WERE TRYING TO LEAVE FOR CHURCH AND THE DOOR WOULD NOT CLOSE. HOWEVER, I WAS NOT GIVEN AN APPOINTMENT UNTIL SEPTEMBER 8TH IN GAITHERSBURG AND SEPTEMBER 13TH IN LAUREL. THAT WAS QUITE A LONG TIME TO WAIT FOR SUCH A CRITICAL ISSUE. I WOULD HAVE NEVER PURCHASED A CAR WITH UNIBODY DAMAGE HAD IT BEEN DISCLOSED. TO BE CHARGED FOR A RECALL ITEM THAT SHOULD HAVE BEEN REPAIRED PRIOR TO PURCHASE, IS UNCONSCIONABLE. I AM TOTALLY OUTRAGED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10904552September 7, 2016
POWER TRAIN
THE TRANSMISSION SHUTTERS. SOMETIMES IT DOESN'T CATCH AT ALL FOR A FEW SECONDS OR MOVE SO WHEN YOU ARE TRYING TO PULL OUT INTO TRAFFIC YOU END UP STUCK LINGERING IN THE MIDDLE OF THE ROAD. THIS COULD CAUSE A WRECK, ENDANGERS MINE AND MY ALREADY AT LEAST ONE DOCUMENTED CASE OF THIS ALREADY HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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