Ford Fiesta Complaints (2011)

730 consumer complaints on file.

#11000506June 21, 2017
ELECTRICAL SYSTEM
RADIO STOPS WORKING INTERMITTENTLY AND LOUD STATIC SOUNDS PERSIST EVEN WHEN THE RADIO APPEARS TO BE OFF. THE SOUND IS DISTRACTING AND CAN GET REALLY LOUD TO THE POINT THAT IT IS UNBEARABLE. ONLY SOLUTION IS TO PULL OVER AND STOP THE CAR. THE SOUND CONTINUES FOR A FEW SECONDS EVEN AFTER TURNING THE CAR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995489June 16, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE WAITING AT A RED LIGHT, THE VEHICLE SPONTANEOUSLY ACCELERATED AND REAR ENDED A UTILITY VEHICLE. THE CONTACT DEPRESSED THE BRAKE PEDAL DOWN TO THE FLOOR, BUT THE VEHICLE KEPT ACCELERATING ON ITS OWN. THE CONTACT OPENED THE DRIVER SIDE DOOR AND RAN TO THE SIDEWALK. DIRECTLY BEHIND THE CONTACT WAS A FIRE TRUCK AND THE OCCUPANTS WITNESSED THE ENTIRE CRASH. THE CONTACT WAS ADVISED TO LEAVE THE VEHICLE AND THE FIRE DEPARTMENT WAS ABLE TO TURN OFF THE ENGINE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE TIPM WAS REPLACED TWICE. THE FIRST TIME WAS BY HUNTERSVILLE FORD IN HUNTERSVILLE, NORTH CAROLINA IN AUGUST OF 2015. THE SECOND TIME WAS BY SALISBURY FORD IN SALISBURY, NORTH CAROLINA IN AUGUST OF 2016. THE HUNTERSVILLE FORD DEALER ALSO REPLACED THE CLUTCH TWICE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,378.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10995527June 16, 2017
STRUCTURE:BODY
THE VEHICLE WAS PREVIOUSLY RECALLED FOR A DOOR LATCH ISSUE WHICH WAS REPAIRED UNDER THE RECALL ON APRIL 6, 2016. THE REPLACED DOOR LATCH ON THE PASSENGER DOOR FAILED ON 6/11/17 FOR THE SAME REASON - THE DOOR WOULD NOT LATCH. THE PASSENGER HAD EXITED THE VEHICLE AT A GAS STATION AND WHEN ATTEMPTING TO SHUT THE DOOR ALL IT WOULD DO WAS BOUNCE AND STAY OPEN. THE ORIGINAL DOOR LATCHES HAD WORKED FINE FROM AUGUST 2010, WHEN THE VEHICLE WAS PURCHASED, TO APRIL OF 2016. THE RECALL REPLACEMENT LATCH LASTED FROM APRIL 2016 TO JUNE 2017. IS THERE A PROBLEM WITH THE REPLACEMENT LATCHES? I HAVE JUST GOTTEN THE CAR BACK FROM THE DEALERSHIP TODAY AFTER THEIR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995542June 16, 2017
POWER TRAIN
TRANSMISSION SHUDDER AND UNRELIABILITY: MY CAR FREQUENTLY SHUDDERS WHEN I START AND, SOMETIMES THE AUTOMATIC POWERTRAIN BRIEFLY DETACHES; IN OTHER WORDS, APPLYING PRESSURE TO THE GAS PEDAL ON SUCH OCCASIONS SIMPLY MAKES THE ENGINE WHINE, WITH NO PROPULSIVE RESPONSE. THIS HAS BECOME A DANGEROUS CIRCUMSTANCE -- MUST BE ABLE TO RELY ON THE TRANSMISSION RESPONDING TO CHANGES IN PRESSURE ON THE GAS PEDAL. THE PROBLEM IS MOST ACUTE WHEN I'M ACCELERATING FROM A STOP; ON THE MOST RECENT OCCASION, I BEGAN FORWARD MOTION AT A STOP LIGHT, BUT THEN THE TRANSMISSION DETACHED AND I JUST 'FLOATED' INTO THE INTERSECTION. REMOVING MY FOOT FROM THE PEDAL AND REAPPLYING PRESSURE OVERCAME THE PROBLEM, IN THAT INSTANCE. THE CAR ALSO SHUDDERS VIOLENTLY AS I START, OR IF I AM GOING UPHILL SLOWLY (SUCH AS IN STOP-AND-GO TRAFFIC). I THOUGHT THERE HAD BEEN A RECALL OF THE FIESTA TO ADDRESS TRANSMISSION SHUDDERS, BUT I SEE NO SUCH RECALL ON THE NHTSA WEBSITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993866June 8, 2017
POWER TRAIN
MY CARS TRANSMISSION JERKS, POWERS DOWN, HESITATES. I HAVE TAKING IT BACK TO THE DEALER SEVERAL TIMES AND WAS TOLD THERE IS NOTHING WRONG, ONE TIME I HAD A COMPUTER UPDATE. I HAD A LOT OF CLOSE CALLS DUE TO THE WAY THIS CAR OPERATES. APRIL 2015 MY LUCK RAN OUT. EVENING TRAFFIC WAS HEAVY AND SITTING AT A RED LIGHT AND WHEN IT TURNED GREEN THE CAR DID THE HESITATION AND THIS TIME MY DAUGHTER WAS IN A HEAD ON COLLISION AND THE CAR IS A TOTAL LOSS. MY DAUGHTER HAD A NECK INJURY AND SECOND DEGREE BURNS TO HER ARMS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10993815June 7, 2017
POWER TRAIN
MY VEHICLE DEVELOPED A LOW SPEED ACCELERATION SHUDDER. IT WAS "FIXED" UNDER WARRANTY. WHEN IT REAPPEARED I FOUND OUT IT WAS A DESIGN FLAW IN THE TRANSMISSION AND IT WOULD CONTINUOUSLY REAPPEAR. I WAS FIXED AGAIN UNDER AN EXTENDED 100,000 MILE WARRANTY AT 86,000 MILES. OCCURRED AGAIN AT 96,000 MILES BUT IT "PASSED" THE SHUDDER TEST AND WOULDN'T BE FIXED UNDER WARRANTY. IT IS NOW SHUDDERS TERRIBLY AND AT 104,000 ALL FUTURE REPAIRS WILL COST $2000 EACH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992405May 31, 2017
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE HEADLIGHTS AND HORNED FAILED WITHOUT WARNING. IN ADDITION, WHEN THE VEHICLE IDLED, THE FAN FAILED TO COOL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BEACH FORD LOCATED AT 2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VIRGINIA 23452) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL FUSE BOX FAILED DUE TO CORROSION. THE DEALER ATTEMPTED TO CLEAN THE CORROSION TO BYPASS MORE TIME FOR THE CONTACT, BUT RECOMMENDED THAT THE ELECTRICAL FUSE BOX BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985447May 12, 2017
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND THE POWER TRAIN FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984279May 8, 2017
ENGINE, SUSPENSION
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED TO BETWEEN 30-40 MPH. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL VIBRATION WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981524April 30, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
THERE WAS AN ACTIVE RECALL ON MY 2011 FORD FIESTA HATCHBACK SES THAT I AQUIRED FROM AN AUTO DEALER BUT NOT FROM FORD. TOOK IT TO FORD WHEN I LATER FOUND OUT ABOUT THE RECALL ON DOOR LATCHES AND WENT TO HAVE THE LATCHES FIXED AND LATER THAT DAY THE FRONT PASSENGER WINDOW POPS OFF TRACK AND MY WINDOW ON THE DRIVERS SIDE HAS ISSUES WITH GOING UP AND DOWN. THE FORD PLACE SAID THAT IN ORDER TO FIX THE WINDOWS IT WOULD COST 100.00 DOLLARS TO FIX AND THEY SWEAR UP AND DOWN THST THEY DIDN'T WORK IN THE DOORS BUT THE HAD TO REPLACE THE LATCHES. THE WINDOS WASWORKING FINE UNTIL I TOOK IT TO SHAFFER FORD.THEY SAID IN THE SHOP THAT THERE WAS A RECALL ON THE TRANSMISSION CLUTCH AND THE CONTROL MODULE BUT IT SEEMED TO SHIFT FINE AND I NOW HAVE A WRENCH LIGHT AND NOT THE OIL LIGHT BESIDE THE WRENCH ONE BUT ANOTHER ONE AND THE TRANSMISSION MALFUNCTION ALERT COMES ON IN THE DISPLAY. MY GIRLFRIEND IS PREGNANT AND WHEN IT JERKS WHEN I COME TO A COMPLETE STOP IT PULLS THE CAR SEAT TIGHT ON HER BELLY AND EVERYTIME IT HURTS HER. I BELIEVE IT'S A SAFETY ISSUE AND MY ONLY MEANS OF TRANSPORTATION. IF I KNEW ABOUT THIS CAR BEFORE I STATED THE FINANCE, I WOULD OF PURCHASED SOMETHING ELSE. JUST WANTED TO SAY THANK FROM ALL US FOLKS WHO GOT THE FORD FIESTA. THEY ARE JUNK. I HOPE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980799April 26, 2017
STEERING, UNKNOWN OR OTHER
I HAVE BEEN TOLD THAT THE CLUTCHES, FORKS AND SEALANT NEED REPLACING TOTALING $3700 IN WORK. WHEN I GO OVER 3 RPM THE WRENCH SYMBOL COMES ON SAYING TRANSMISSION PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897769April 7, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2011 FORD FIESTA. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE TO REPAIR DRIVER SIDE DOOR LATCH RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER RECALL BUT THE FAILURE RECURRED. UPDATED 04/07/16*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971000April 6, 2017
UNKNOWN OR OTHER
GOT THE CAR STATE INSPECTED ON APRIL 3 2017.THE TECH INFORMED ME THAT ALL 4 TIRES WERE SEPARATING AND CRACKING. ADVISED TO REPLACE TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970808April 5, 2017
ENGINE
VEHICLE SHUDDERS AND MAKES SHIFTING NOISES WHEN DRIVING. FORD ISSUED EXTENDED WARRANTY THAT REQUIRES OWNERS TO BRING THE CAR TO A FORD DEALERSHIP, WHICH I HAVE DONE MANY TIMES TO GET RID OF THE SHUDDERING PROBLEM. THIS HAS NOT FIXED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967936March 23, 2017
POWER TRAIN
CAR MAKES A LOUD "GRINDING" SOUND COMING FROM THE TRANSMISSION AREA. ALSO, THE CAR STARTED TO "JERK" AND/OR "LUNGE" AROUND AS YOU EITHER COME TO A STOP OR ACCELERATE FROM A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959525March 8, 2017
UNKNOWN OR OTHER
LOCK ON TRUNK WAS DEFECTIVE OR BROKE AND I HAD DIFFICULTY SOMETIMES LOCKING THE DOORS FROM INSIDE THE CAR WHEN I STARTED THE CAR AND DROVE IT. I REPLACED TRUNK LOCK AT MY EXPENSE BECAUSE THE SAFETY RECALL 15S16/NHTSA RECALL 15V-246 ONLY REPLACED THE DOOR LATCHES. CAR MILEAGE 33636.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956972February 25, 2017
POWER TRAIN
TRANSMISSION EMITS GRINDING NOISE AT SPEEDS AROUND 30MPH-40MPH. LOOKED UNDER THE CAR AND THE TRANSMISSION FLUID IS LEAKING INTO THE BELL HOUSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948152January 28, 2017
POWER TRAIN
BOUGHT A 2011 FORD FIESTA (AUTOMATIC) AND HAVE HAD NOTHING PUT PROBLEMS WITH THE VEHICLE SHAKING, SHUDDERING, GRINDING GEARS, AS IF I AM A FIRST TIME DRIVER JUST LEARNING TO DRIVE A STANDARD. IT HAS PUT ME IN A COUPLE SITUATIONS WHEN PULLING INTO TRAFFIC WHERE THE VEHICLE FAILS TO IDENTIFY WHICH GEAR IT IS IN DURING THE FIRST 3 GEARS OF ACCELERATION, AND HAS NEARLY CAUSED ME TO HAVE AN ACCIDENT EVEN THOUGH I ALLOWED MYSELF WHAT I BELIEVED TO BE A VERY SAFE DISTANCE TO PULL OUT INTO TRAFFIC WITH NO PROBLEMS. NOW I FEEL LIKE I SHOULD GIVE MYSELF AT LEAST A MILES DISTANCE BETWEEN VEHICLES TO MERGE SUCCESSFULLY WITHOUT THE FEAR OF AN ACCIDENT. I BOUGHT THE CAR AFTER THE PROBLEMS BEGAN BUT WAS TOLD THE REPLACEMENT CLUTCH WOULD RESOLVE THIS PROBLEM, ONLY TO FIND OUT THAT THAT STATEMENT IS COMPLETELY FALSE. AFTER 1 REPLACEMENT, I LEFT THE DEALERSHIP AND HAD THE SAME EXACT PROBLEMS ONLY TO BE TOLD THAT IF IT DON'T SHOW ON THE DIAGNOSTICS SCAN... THERE IS NOTHING THEY CAN DO. I COULD GO ON BUT I FEEL THAT AFTER READING UP ON THE OTHER COMPLAINTS, EVERYBODY HAS COVERED MY SAME EXACT PROBLEMS SUCCESSFULLY. I FEEL THE DEALERSHIPS SHOULD HAVE TOLD ME INSTEAD OF TRYING TO PASS OFF A TURD AS GOLD. IF THEY REPLACE THE FAULTY CLUTCH WITH THE SAME EXACT CLUTCH THAT IS FAULTY, WHO EVER PURCHASES THE 2011 FIESTA IS JUST A DOG CHASING HIS TAIL. ONCE THE WARRANTY IS UP... THEN WHAT? AM I JUST SUPPOSED TO SHELL OUT THOUSANDS OF DOLLARS FOR THE SAME EXACT PROBLEMS? THAT'S UNBELIEVABLE. I ALSO DO NOT THINK I SHOULD TRY TO SELL THIS CAR TO ANOTHER PERSON JUST FOR THEM TO BE STUCK IN THE SAME BIND. I HAVE A CONSCIENCE AND WILL NOT DO THIS TO SOMEONE ELSE. THIS IS ON FORD AND I BELIEVE THAT THEY SHOULD RESOLVE THIS PROBLEM INSTEAD OF PUTTING IT OFF UNTIL EVERY ONE WHO OWNS A FIESTAS RECALL IS UP? THAT'S INCONCEIVABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940244January 6, 2017
POWER TRAIN
I PURCHASED A NEW, UNUSED 2011 FORD FIESTA IN FEBRUARY OF 2011. IT IS AN AUTOMATIC WITH FEWER THAN 70,000 MILES AND, SINCE OWNERSHIP, I HAVE EXPERIENCED RECURRING STUTTERING ISSUES DURING ACCELERATION (ON CITY STREETS, HIGHWAY, MOVING STRAIGHT AND WHILE TURNING) THAT ARE CLEARLY ASSOCIATED WITH THE TRANSMISSION WHILE SHIFTING GEARS. I HAVE ALREADY HAD THE VEHICLE WITH TWO DIFFERENT FORD DEALERSHIP MECHANICS ON NUMEROUS OCCASIONS WHICH HAS RESULTED IN CLUTCH AND CLUTCH SEAL REPLACEMENTS. ADDITIONALLY, I HAVE BEEN TOLD THE VEHICLE'S COMPUTER HAS BEEN "REPROGRAMMED" WITH THE UNDERSTANDING THAT IT ALTERS THE TRANSMISSION TO PREVENT THE ISSUE FROM OCCURRING. STILL, THE PROBLEM PERSISTS. THIS ONGOING ISSUE HAS ME COMPLETELY FED UP WITH FORD AND THE PRODUCT I HAVE PURCHASED. THE VEHICLE IS FAULTY BEYOND BELIEF AND IS ONE THAT HAS CAUSED MY FAMILY GREAT CONCERN IN ENSURING WE HAVE SAFE AND RELIABLE TRANSPORTATION ON A DAILY BASIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939155January 3, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING INTO THE DRIVEWAY, THE REAR DOORS OPENED AND COULD NOT BE CLOSED. THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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