Ford Fiesta Complaints (2012)

617 consumer complaints on file.

#11031522October 3, 2017
ELECTRICAL SYSTEM, POWER TRAIN
I PURCHASED THIS CAR FROM A USED DEALER IN JAN. 2016 NOT KNOWING THAT THERE WAS AN ISSUE WITH THE TRANSMISSION (THEY WON'T EVEN TAKE IT BACK). THIS CAR CUTS OFF IN TRAFFIC IT HAS BEEN IN THE SHOP MORE THAN I HAVE HAD IT AND NOW THE DEALER IS REFUSING TO WORK ON IT. I HAVE ON SEVERAL OCCASIONS TRIED TO TRADE IT BUT BECAUSE OF THE TRANSMISSION ISSUE NO ONE WILL TRADE IT. I HAVE TRIED TO GET FORD TO BUY IT BACK AND THEY WON'T I DO NOT FEEL SAFE DRIVING THIS CAR THEY KNEW THERE WAS/IS AN ISSUE AND THEY ARE REFUSING TO REPAIR. I AM LEFT TO PAY FOR A CAR THAT I CAN DRIVE FOR FEAR OF IT CUTTING OFF IN TRAFFIC AND CAUSING A SERIOUS ACCIDENT AND HURTING OR KILLING ME OR SOMEONE ELSE. FORD COOPERATION IS SENDING ME TO FORD DEALERS THAT WANT TO SELL ME NEW CARS I CAN'T AFFORD I AM DISABLED WITH A LIMITED AMOUNT OF INCOME. PLEASE ANYTHING YOU CAN DO TO HELP ME WILL BE GREATLY APPRECIATED I HAVE THE SERVICE TICKETS FOR EVERY TIME IT HAS BEEN IN FOR REPAIR. THIS IS MY SECOND COMPLAINT TO YOUR ORGANIZATION AND I HAVE NOT RECEIVED A RESPONSE I COMPLAINED WHEN I FIRST GOT THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030769October 2, 2017
STEERING
AT APPROXIMATELY 6:30 AM ON OCTOBER 2, 2017 I LEFT FOR WORK. ABOUT 1 MILE DOWN THE ROAD I SUDDENLY LOSS POWER STEERING. I WAS TRAVELLING APPROXIMATELY 35 MPH AND WAS NEGOTIATING A CURVE AT THE TIME OF FAILURE. I FAILED TO NEGOTIATE THE CURVE AND VEERED OFF THE ROAD COMING TO A STOP BEFORE HAVING A COLLISION WITH ANY TREES. I LOOKED AT MY DASH AND THERE WAS A DIGITAL MESSAGE THAT READ POWER STEERING FAULT. I SHUT THE CAR OFF AND TURNED IT BACK ON AND THE PROBLEM PERSISTED SO I RETURNED HOME DRIVING APPROXIMATELY 15 MPH. I WAS ABOUT 1.5 MILES FROM A 9% DOWNGRADE WITH SHARP CURVES; HAD THIS FAULT HAPPENED AT THAT POINT I SURELY WOULD HAVE IMPACTED A GUARD RAIL AT BEST OR GONE OFF OVER A CLIFF AT WORST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023880September 17, 2017
ELECTRICAL SYSTEM
AT FIRST THE RADIO WOULD MAKE A LOUD POP AND THEN WOULD STOP WORKING. IF YOU SHUT CAR OFF THE RADIO WOULD COME BACK ON. IT DID THIS RANDOMLY FOR A MONTH. THE NEXT MONTH THE RADIO WOULD MAKE EAR PIERCING BURST OF SOUNDS WHILE RADIO WAS PLAYING THEN RADIO SHUT OFFF. THE EAR PIERCING SOUND WOULD LITERALLY SCARE THE BEJEEBERS OUT OF YOU. THE LOUD CRAZY BLASTS FROM THE RADIO COULD DEFINITELY CAUSE YOU TO HAVE A ACCIDENT SINCE IT JUST HAPPEN RANDOMLY AN VERY UNEXPECTEDLY. NOW MY RADIO WILL NOT COME ON AT ALL BUT THE SPEAKERS STILL MAKE NOISES WITH THE RADIO OFF EVEN WITH THE CAR OFF WITH NO KEYS IN THE CAR. IT HAS CAME ON SO MUCH IT IS RUNNING MY BATTERY DOWN. TODAY I PULLED THE RADIO FUSE TO HOPEFULLY KEEP MY BATTERY FROM DIEING. THE RADIO NOISES HAPPEN AT ALL TIMES DRIVING, STATIONARY AND WHILE CAR WAS TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020450August 29, 2017
STRUCTURE:BODY
THIS VEHICLE HAS HAD THE DOOR LATCH QUIT WORKING ON 3 OF 4 DOORS. LAST YEAR THE DRIVERS SIDE DOOR LATCH RELEASED WHILE IT WAS BEING DRIVEN ON THE HIGHWAY. THIS PAST WEEK THE LATCH ON THE LEFT PASSENGER DOOR QUIT WORKING. I TOOK THE VEHICLE TO THE FORD DEALERSHIP AND I ALSO CALLED FORD MOTOR COMPANY AND THEY STATED THIS VIN ISN'T CURRENTLY LISTED AS PART OF THEIR DOOR LATCH RECALL. THIS VEHICLE WAS BUILT IN THE CUAUTITLN ASSEMBLY PLANT WHICH ACCORDING TO FORD MEDIA CENTER IS THE PLANT RESPONSIBLE FOR FAULTY DOOR LATCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014518August 10, 2017
STRUCTURE:BODY
DOOR LATCH HAS BECOME WEAK AND IT IS NOT PROPERLY WORKING CAUSING THE DOOR TO SWING OPEN AND NEVER SHUTTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012716August 3, 2017
ELECTRICAL SYSTEM, POWER TRAIN
I PURCHASED THE VEHICLE PRE-OWNED, 55,000 MILES. THE CAR DROVE FINE FOR 3 WEEKS AND AFTER THAT WOULD SHUDDER WHEN SPEEDING UP. NOW JUST THREE DAYS AGO, ONJULY 1, 2017, MY VEHICLE WOULD NOT START AT ALL. THE ALTERNATOR STILL HAS POWER AND WE HAVE CHECKED RELAYS AND FUSES AND JUMPED THE BATTERY BUT THE CAR STILL WILL NOT START AT ALL. I TURN THE KEY AND IT MAKES A CLICKING NOISE IN MY INSTRUMENT PANEL AND THE NEEDLES ON THE PANEL START FLICKERING. I WAS ABLE TO START IT ONCE BUT THE VEHICLE SHOWED THAT THERE WAS AN ENGINE MALFUNCTION TO SERVICE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005520July 16, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FORD FIESTA, 2012 ARE NOT WORTH ANYONE'S MONEY. THE MOMENT I GOT IT, THE A/C WOULD NOT BLOW ANYTHING OUT, MY CAR WOULD STOP AT STOP SIGNS AND IN THE MIDDLE OF THE ROAD WHEN NOT IN MOTION AND TRYING TO PASS TRAFFIC, WHICH IS COMPLETELY LIFE THREATENING. IT HAS A BUNCH OF ELECTRICAL ISSUES AND WILL START FLASHING (THE WARNING SIGNS) AND THEN STOP RANDOMLY. IT IS JERKING AT ALMOST ALL TIMES AND SHUTS OFF A TON, I HAVE GOTTEN IT CHECKED MULTIPLE TIMES AND SPENT MORE THAN I CAN AFFORD. THIS VEHICLE IS RIDICULOUS AND I INTEND TO TELL EVERYONE I KNOW!!! I AM ALWAYS SCARED WHEN DRIVING MY OWN CAR THAT I SPENT THOUSANDS ON, FORD NEEDS TO FIGURE THIS OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005141July 13, 2017
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE TRANSMISSION MALFUNCTION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN FORD OF VENTURA, CA WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CONTACT NHTSA TO FILE A COMPLAINT AND HAVE HER VIN INCLUDED IN THE RECALL. THE VIN AND FAILURE MILAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004142July 10, 2017
UNKNOWN OR OTHER
SIDE DOOR WILL NOT LATCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002372June 29, 2017
UNKNOWN OR OTHER
WHEN IT RAINS THE DOORS OR WINDOWS LEAKS AND THE INSIDE GETS MOLD ALL OVER. I HAD THE DOOR LATCHES FIXED BECAUSE WHEN I TRIED TO SHUT THE REAR PASSENGER WOULD NOT SHUT, OPENED UP WHEN I WAS ABOUT THREE BLOCKS FROM MY HOUSE ALREADY AND I HAVE TAKEP IT IN FOR THE TRANSMISSION TWICE. THE CLUTCH DOESN'T SHIFT WHEN IT SUPPOSED TO, WHEN AT LIGHTS AND STOP SIGNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001226June 25, 2017
POWER TRAIN
THE TRANSMISSION JERKS UPON ACCELERATION. THE GEARS DO NOT CHANGE SMOOTHLY . IT IS A SAFETY HAZARD ON THE FREEWAY AS THE CAR WILL NOT GET UP TO SPEED AS IT SHOULD. THIS STARTED ALMOST IMMEDIATELY WHEN WE BOUGHT THE CAR. WE TOOK IT TO THE FORD DEALER. THE INTERNAL CLUTCH HAS BEEN CHANGED OUT 3 TIMES AT FORD OF KIRKLAND IN KIRKLAND, WA. THE CAR WAS PURCHASED AT HARRIS FORD LYNWOOD, WA. FORD SHOULD TAKE RESPONSIBILITY FOR THIS AND EITHER REPLACE THE CAR OR COME UP WITH A PERMANENT FIX. I SEE THERE IS A LAWSUIT ALREADY FILED AGAINST FORD IN CA. WE OF COURSE OWE WAY MORE THAN IT IS WORTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000555June 21, 2017
STRUCTURE:BODY, POWER TRAIN, VEHICLE SPEED CONTROL
I TRADED MY CUBE FOR FIESTA. THERE ARE TWO RECALLS I FOUND THE ATTACHED IN THE GLOVE COMPARTMENT. I TOOK IT TO SLOAN FORD. THEY TOLD ME IF IT DOESN'T MEET THE SPECIFICATIONS OF A RECALL THEY WON'T DO THE REPAIR WORK. TUES THEY PROVIDED A SHUTTLE SERVICE. I NEED THE CAR TO WORK. THE CAR WON'T KICK IN FROM STOP TO START. IT'S A CONCERN TO ME AT A STOP LIGHT. THE WINDOW COVER IN PASSENGER SIDE DOG CHEWED ON THE HANDLE WON'T GET REPLACED. ALSO THE WINDOW SWITCH ON FRONT PASSENDER WON'T CLOSE. I'M CONCERNED, I WANT TO KEEP THE CAR, BUT I CAN'T HAVE IT STALL OUT ON ME. I WAS TOLD BY THE DEALERSHIP THEY'D GIVE FREE REPAIR AND LOANER CAR. I GOT IT FROM ROBERTS HONDA IN DOWNINGTOWN, AND HAVE AN APPOINTMENT SLOAN FORD. IT LOOKS LIKE PRIOR OWNER HAD IT LOOKED AT DIDN'T BRING IT IN FOR THE REPAIR. I ALSO WASN'T GIVEN A SECOND KEY TO THE CAR. KINDLY HELP. IT NEEDS TO KICK IN.. THERE'S A TRANSMISSION SHUTTER AND CLUTCH REPAIR JOB. I WANT TO BE SAFE IN THE CAR. SERVICE ADVISOR SOUNDED LIKE HE DIDN'T WANT TO DO THE WORK. I NEED THE INFORMATION ON THE WARRANTY 3YR/36000 CAN'T GET IT. IF I'M AT A LIGHT AND STARTING UP, IT FEELS LIKE A MACHINE GUN RIFLE.... THE CAT LIGHT CAME ON ONE TIME ON DASH TOO. THE STRINK TO HOLD UP THE TRUNK LIFT WAS GIVEN WITH DUCT TAPE ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995638June 16, 2017
ELECTRICAL SYSTEM, POWER TRAIN
LOST POWER WHILE DRIVING, PROBLEM OCCURRED 4 TIMES IN THE SPAN OF DRIVING 10 MILES, STRUGGLED TO GET HOME. OCCURRED WHILE ON FREEWAY, AT RED LIGHT, AND HIGH SPEED OR SLOW SPEED DID NOT MATTER. CAR WOULD DING THE ALERT SOUND, SEVERAL WARNING LIGHTS WOULD FLASH, AND I WOULD BE IMMEDIATELY BE FORCED TO COAST TO THE SIDE OF ROAD EACH TIME. THREE INSTANCES POSED SERIOUS RISK TO OTHERS AS MY CAR LOST MOMENTUM BEFORE SAFELY MAKING IT OFF THE ROAD, AND OTHER CARS HAD TO MOVE AROUND MY CAR. PROBLEM MATCHES THE MANUFACTURER COMMUNICATION BELOW FROM 2015, WHICH MEANS THIS HAS BEEN A LONG TERM DESIGN FLAW. THIS NEEDS TO BE MARKED AS A SAFETY RECALL. NHTSA ID NUMBER: 10058725 MANUFACTURER COMMUNICATION NUMBER: SB-15B22 SUMMARY ON CERTAIN VEHICLES, TRANSMISSION CONTROL MODULE (TCM) HAD DEVELOPED ELECTRICAL CIRCUIT FAILURES, RESULTING IN AN INTERMITTENT TRANSMISSION ENGAGEMENT LOSS WHILE DRIVING OR A LACK OF POWER OR NO START AND SOFTWARE NEEDS TO BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992235May 30, 2017
STRUCTURE:BODY
DOOR LATCH STOPPED WORKING ENTIRELY WHILE CAR WAS IN PARK WITH NO HARSH HANDLING OF THE DOOR WHATSOEVER. DOOR WAS BEING CLOSED GENTLY WHEN IT BOUNCED BACK WHICH IS WHEN WE REALIZED THAT IT WAS NOT LATCHING OR CLOSING AT ALL. CAR WAS IN PARK AND TURNED OFF. I BELIEVE THE DOOR LATCH WAS FAULTY, AND THERE MIGHT BE MECHANICS THAT ARE NOT WORKING FOR THE LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990961May 22, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER, LACK OF ACCELERATION, AND SHUDDERED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE OCCURRED FIVE TIMES AND THE CLUTCH WAS REPLACED FOUR TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985928May 16, 2017
STRUCTURE:BODY, VEHICLE SPEED CONTROL
WHILE DRIVING MY CAR UP AN INCLINED THE CAR IDLE UP SO LOUD AND DID NOT ALLOW ME TO ACCELERATE ONCE THE CAR WAS LEVEL TO GET OUT OF TRAFFIC. I BEEN HAVING PROBLEM WITH THIS CAR FOR SO LONG. THE MANAGER TOLD ME THAT'S THE WAY THE CAR DRIVE IT NEW. I KEPT TALKING THIS CAR BACK LIKE EVERY MONTH SOMETHING ELSE WOULD HAPPEN. THE LATCH ON THE DRIVER SIDE, WATER LEAK ON THE PASSENGERS SIDE, WATER LEAK IN THE TRUNK WERE IT STARTED TO MOLD. TRUNK LATCH HARD TO OPEN. TOOK IT TO FORD IN JOLIET NOT HELPFUL AT ALL. THEY TEST DROVE THE CAR AND SAID IT'S FINE. THEN ALL OF A SUDDEN A RECALL ON THE TRANSMISSION LIFE TIME WARRANTY. I'M HERE AGAIN TO GET THE TRUNK FIXED WATER STILL GETS IN IT. THE KEY REMOTE IS NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985006May 11, 2017
STRUCTURE:BODY
LEFT REAR DOOR LATCH FAILED, ALLOWING THE DOOR TO OPEN WHILE THE VEHICLE WAS BEING OPERATED. THE LATCH MECHANISM IS INOPERATIVE NOW AND THE DOOR MUST BE HELD CLOSED USING CARGO STRAPS THROUGH THE OPEN WINDOW AND OVER THE ROOF AND BACK THROUGH THE PASSENGER SIDE WINDOW FRAME. I CONTACTED FORD ABOUT THIS ISSUE ADVISING THEM THAT THE 2012 FIESTA HAS A RECALL REGARDING THIS ISSUE BUT WAS TOLD BY SERVICE ADVISOR GARY DAVIS @ NORTH CENTRAL FORD 972-231-3491 THAT THE EXISTING RECALL DOES NOT APPLY TO OUR VEHICLE AND THAT I SHOULD COME IN TO GET AN ESTIMATE FOR REPAIRING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981250April 28, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 45 MPH, THE DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT THOUGHT THAT SHE HAD NOT LOCKED THE DOOR CORRECTLY, BUT THE FAILURE OCCURRED AGAIN. WHILE DRIVING 45 MPH, THE FRONT AND REAR PASSENGER SIDE DOORS OPENED WITHOUT WARNING THE FOLLOWING DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981310April 28, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT WAS NOT EXPERIENCING A FAILURE WITH THE VEHICLE UNTIL THE TRANSMISSION CONTROL MODULE WAS REPLACED PER A MANUFACTURER RECALL. SHORTLY AFTER THE DEALER'S REPAIR, THE VEHICLE FAILED TO FUNCTION PROPERLY. THE DEALER INDICATED THAT THE CLUTCH AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979192April 19, 2017
STRUCTURE:BODY
WHILE OPERATING THE VEHICLE ON 04/18/2017, THE REAR PASSENGER DOOR OF THE VEHICLE INADVERTENTLY OPENED WHILE THE VEHICLE WAS IN MOTION. I RECEIVED SAFETY RECALL NOTICE 15S16 ON JANUARY 2016 REGARDING THIS ISSUE THAT STATED: "IT MAY BE POSSIBLE FOR THE PAWL SPRING TAB INSIDE ONE OR MORE OF THE SIDE DOOR LATCHES IN THE VEHICLE TO BREAK, PREVENTING THE DOOR FROM LATCHING". THIS IS EXACTLY WHAT OCCURRED TO ME TODAY ON 04/18. SHORTLY AFTER RECEIVING THE RECALL NOTICE, I CONTACTED A FORD DEALERSHIP IN THE KANSAS CITY METRO AREA WHERE I WAS LIVING AND THEY STATED THAT PARTS WERE SO BACK ORDERED AND "TO TRY AGAIN IN A FEW MONTHS". AS LIFE MOVED ON, I PUT THIS ON THE BACKBURNER AND RELOCATED TO OMAHA, NE FOR A NEW JOB. TODAY I BROUGHT THE VEHICLE IN REGARDING THIS CONCERN AND THEY APPEAR TO BE REPLACING THE FAILURE OF THE LATCHING MECHANISM, BUT DID NOT HAVE PARTS IN STOCK AND DID NOT OFFER A RENTAL VEHICLE WHILE MY VEHICLE WAS UNDER REPAIR AS THE WARRANTY NOTICE IMPLIES. I SHARE THIS COMPLAINT BECAUSE I AM HIGHLY CONCERNED FOR THE SAFETY OF OTHERS THAT DO NOT RESOLVE THIS PROBLEM. I WAS FORTUNATE ENOUGH THAT THE FAILURE OF MY DOOR LATCH TODAY DID NOT INJURE ANOTHER MOTORIST OR CAUSE INJURY, BUT I CAN GUARANTEE YOU IT MADE ME QUESTION THE RELIABILITY AND SAFETY OF MY VEHICLE WHICH IN WHICH I THOUGHT I COULD PLACE MY TRUST. IF ANYONE ELSE IS AFFECTED BY THIS MULTI-MILLION VEHICLE RECALL, PLEASE DO NOT DELAY OR ALLOW FORD DEALERSHIPS TO STALL ON REPAIRING THIS CRITICAL FAILURE THAT COULD LEAD TO SERIOUS SAFETY CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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