Ford Fiesta Complaints (2012)

617 consumer complaints on file.

#11128475September 10, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN: ON JULY 31ST 2018 DURING DRIVE HOME AFTER DARK ON RURAL WISCONSIN HIGHWAY BOTH LOW BEAM HEADLIGHTS SIMULTANEOUSLY FAILED IN 2012 FORD FIESTA LEAVING DRIVER NO OPTION BUT TO USE HIGH BEAMS FOR REMAINDER OF DRIVE. FAULT: THE LOSS OF BOTH LOW BEAM HEADLIGHTS SIMULTANEOUSLY CREATED A DANGEROUS SITUATION FOR A DRIVER, AND ONCOMING DRIVERS ON RURAL HIGHWAYS. CAUSE: DEALERSHIP IDENTIFIED THE SOURCE OF THE PROBLEM; DUE TO RELAY PINS IN FUSE BOX CORRODED OFF DUE TO CORROSION ' HAD TO REPLACE ENGINE FUSE BOX UNDER HOOD BECAUSE THE PIN WAS CORRODED OFF IN THE FUSE BOX AND COULD NOT BE REMOVED. ADDITIONAL FUSE RELAYS ALSO SHOWING CORROSION. FORD HAS ISSUED THE FOLLOWING FOR THE 2011 FORD FIESTAS WHICH IS RELATED TO CORROSION AND LOSS OF EXTERIOR LIGHTING. UNFORTUNATELY, NOTHING IS BEING DONE CURRENTLY FOR MODEL YEAR 2012 FIESTAS. CUSTOMER SATISFACTION PROGRAM 17B16 ' BATTERY JUNCTION BOX CLEAN AND SEAL ' 2011 FORD FIESTA HTTPS://FORD.OEMDTC.COM/3241/CUSTOMER-SATISFACTION-PROGRAM-17B16-BATTERY-JUNCTION-BOX-CLEAN-AND-SEAL-2011-FORD-FIESTA AND ALSO, FORD HAS ISSUED RECALL 17S14 FOR (2011 FORD FIESTA) THE SAME ISSUE OF CORROSION AND LOSS OF ELECTRICAL CONNECTIVITY FOR WIRING CIRCUITS WHICH MAY MAKE A VEHICLE LESS VISIBLE TO APPROACHING DRIVES WHICH MAY INCREASE THE RISK OF A CRASH. IN CANADA, ACCUMULATION OF DUST DEPOSITS WHICH CONTAIN DEICING SALTS IN THE PROVINCES INCLUDED IN THIS RECALL THAT CAN CAUSE CORROSION OF FUSE AND WIRING TERMINALS IN THE BATTERY JUNCTION BOX THAT MAY RESULT IN THE LOSS OF ELECTRICAL CONNECTIVITY IN SOME WIRING CIRCUITS. IT IS RIDICULOUS FOR A 6 YEAR OLD VEHICLE TO LOSE BOTH HEADLIGHTS DUE TO ELECTRICAL, AND CORROSION ISSUES! THE REPAIR WAS CLOSE TO 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124273September 4, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO FUNCTION PROPERLY. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A DELAY IN CHANGING GEARS AND THE TRANSMISSION WAS SLOW TO ENGAGE WHEN DRIVING UP A HILL. RAMEY FORD PRINCETON (498 COURTHOUSE RD, PRINCETON, WV 24739, (304) 425-2128) INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED ONE YEAR AGO PER AN UNSPECIFIED MANUFACTURER POWER TRAIN/TRANSMISSION CAMPAIGN AND THE CLUTCH ASSEMBLY WAS REPLACED AT THAT TIME. THE DEALER DIAGNOSED THAT THE PART NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT INCLUDED IN ANY POWER TRAIN RECALLS. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,500. **TR CONSUMER STATED I HAVE HAD THE CAR 5 YEARS AND THE CLUTCHES IN TRANSMISSION HAS WENT OUT 2 TIMES AND THEN NOW IS GOING OUT AGAIN. I THINK ITS WRONG THAT THEY CAN'T FIX IT RIGHT. UPDATED 11/1/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123112August 28, 2018
POWER TRAIN
I BOUGHT A 2012 FORD FIESTA .I MADE A CLUTCH THAT WENT OUT TOOK IT TO THE SHOP .THE HALF FIX IT NOW I'M OUT OF WARRANTERY I WILL NEVER BY A FORD AGAIN .....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119807August 14, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 60 MPH, THE FRONT PASSENGER DOOR BECAME AJAR. THE CONTACT WAS UNABLE TO SECURELY LATCH THE DOOR. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115630August 3, 2018
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRANSMISSION WOULD HESITATE AND AN ABNORMAL RUMBLING SOUND WAS HEARD WHEN THE GEARS SHIFTED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SUN RISE FORD (9435 US-1, FORT PIERCE, FL 34982) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 125,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112793July 20, 2018
ENGINE, VEHICLE SPEED CONTROL
THIS CAR HAA TROUBLE GOING THE SPEED OF TRAFFIC. IT TAKES VERY LONG TO GAIN SPEED AS WELL AS BREAK AND ALSO JERKS UNCONTROLLABLY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11111514July 16, 2018
STRUCTURE:BODY
MY VEHICLE WAS IN MY DRIVEWAY AND I OPENED THE REAR PASSENGER DOOR TO REMOVE SOMETHING FROM MY BACKSEAT. WHEN I SHUT THE DOOR, IT POPPED BACK OPEN AND WOULD NOT STAY CLOSED. AFTER TAKING THE CAR TO A FORD DEALERSHIP, I WAS TOLD IT WAS THE DOOR LATCH AND SINCE IT HAD BEEN RECALLED AND REPLACED PREVIOUSLY, IT WOULD BE FREE. TODAY I TOOK MY CAR TO HAVE THE REPAIR DONE AND WAS GIVEN AN ESTIMATE OF $233 + TAX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101272June 11, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
I TOOK MY CAR TO A FORD DEALERSHIP TO TAKE ACTION ON RECALL 14M01. THEY REPLACED THE CLUTCH UNDER WARRANTY AND RETURNED MY CAR TO ME. A DAY LATER MY CAR FLASHED A CHECK ENGINE LIGHT WHILE I WAS 45 MINUTES AWAY FROM HOME ON THE HIGHWAY. CODES THAT CAME UP WERE ADDRESSED & THE VEHICLES CONDITION WORSENED UNTIL IT WENT FULLY INTO LIMP MODE WHILE RETURNING FROM AN ATTEMPT TO RESTART THE COMPUTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100285June 6, 2018
VEHICLE SPEED CONTROL
TAKATA RECALL, A MESSAGE WILL APPEAR AND SAY ENGINE MALFUNCTION SERVICE NOW. AND WHEN IT DO APPEAR THE CAR SLOWS DOWN IN THE MIDDLE OF THE HIGHWAY AND THE THROTTLE PEDAL WILL NOT WORK EVEN AFTER YOU HAVE HAD THE CAR SERVICED, WHICH IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091699May 4, 2018
AIR BAGS, ENGINE, SUSPENSION
THIS FORD FIESTA HAS MANY PROBLEMS I HAVE SPEND OVER 1300 DOLLARS THIS CAR HAS MANY SAFETY ISSUES. THE DOORS POPED OPEN WHILE DRIVING THIS CAR. I CONTACTED FORD AND THE REPRESENTATIVE WAS NOT CARING SHE STATED IT'S OUT OF THEIR WARRANTY . I EXPLAINED TO HER THAT THE DOORS CAME OPEN WITH MY TWO YEAR OLD IN BACK SEAT IN A CAR SEAT COULD HAVE FELL OUT. I ALSO TOLD HER THE CAR STOPPED IN THE MIDDLE OF THE ROAD. IT'S SOMETHING WRONG WITH THE TRANSMISSION ON THIS CAR. THIS VEHICLE IS NOT SAFE AND I WOULD LIKE THIS LOOKED INTO. I WAS TRAVELING ON A HIGHWAY ALL AMERICAN IN FAYETTEVILLE NC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091599May 3, 2018
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHEN STARTING TO ACCELERATE, THERE IS NO POWER. THE TRANSMISSION THEN KICKS BACK AND IT GOES FLYING OVER 4000 RPMS BEFORE IT WILL SHIFT. WHILE DRIVING, IT WILL RANDOMLY GIVE A SLIGHT KICK AND LOSE POWER, DESPITE NOT INCREASING OR DECREASING PRESSURE ON THE GAS PEDAL. THERE WAS A CLASS ACTION LAWSUIT REGARDING THIS, I THEN GOT IT "FIXED" UNDER WARRANTY (TOTAL REPLACEMENT OF THE CLUTCH ASSEMBLY) BUT THE PROBLEM STILL PERSISTS. I HAVE CONTACTED THE DEALERSHIP I BOUGHT IT FROM, AND THEY WILL NOT RETURN MY CALLS OR EMAILS. I CONTACTED FORD AND THEY WILL NOT TAKE ANY RESPONSIBILITY EITHER. I BOUGHT THIS CAR ONLY A YEAR AGO AND THE KBB VALUE HAS ALREADY DROPPED TO LESS THAN WHAT I STILL OWE, PRESUMABLY IN PART DUE TO THE LAWSUIT. I AM AT A LOSS FOR WHAT TO DO NOW. NOT ONLY AM I FINANCIALLY HURTING BECAUSE OF THE CONSTANT TRIPS TO THE SHOP AND THE LOSS OF VALUE, MEANING I WILL NEVER GET OUT FROM UNDER THIS CAR, BUT I AM LEGITIMATELY CONCERNED FOR MY SAFETY AND MY LIFE, AND FORD DOESN'T CARE. I DO NOT WANT TO CONTINUE TO DRIVE THIS DEATH TRAP BUT AS IT'S WORTH FAR LESS THAN WHAT I OWE, I CAN'T GET ANOTHER VEHICLE BECAUSE MY FUNDS ARE WRAPPED UP IN THIS ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089264April 21, 2018
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
OK WHEN I GOTTEN THIS CAR I TOOK IT TO GET REPAIRED 4 TIMES MY DOOR LATCHES ARE BROKEN SO WHEN I DRIVE A DOOR FLYS OPEN WITHOUT ME EVEN KNOWING I ONLY HAD THIS CAR FOR A YEAR NOW I HAD ONE ACCIDENT BECAUSE OF MY DOOR UNLOCKING TRYIN TO HOLD IT CLOSE SO I CAN PULL OVER AND I GOTTEN IT FIXED BEFORE FOR ONE DOOR NOW I HAVE ANOTHER DOOR OR THE RIGHT SIDE CAUSING THE SAME PROBLEMS ALSO WHEN I PRESS ON MY GAS IT STOPS WHEN I'M NOT EVEN IN PARK AND THAT ALSO CAUES A PROBLEM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11084200April 9, 2018
POWER TRAIN
HAVING TRANSMISSION ISSUES AND HEARD THAT THESE MODELS HAVE BEEN KNOWN TO HAVE ISSUES. HAS ISSUES GOING INTO REVERSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082264March 31, 2018
POWER TRAIN, UNKNOWN OR OTHER
REAR DRIVER SIDE DOOR WILL NOT LATCH SHUT,,, FLEW OPEN WHILE DRIVING......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081435March 27, 2018
AIR BAGS
GOT IN AM ACCIDENT. WAS HIT ON MY PASSENGER FRONT SIDE. NO AIRBAGS DEPLOYED. NOT EVEN MY CURTAIN AIRBAGS. I WAS IN MOTION AT TIME OF ACCIDENT. I WAS ON A CITY STREET
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11081329March 26, 2018
UNKNOWN OR OTHER
I RECEIVED A FORD FOCUS/FIESTA TRANSMISSION SETTLEMENT CARD IN THE MAIL. FORD FIESTA 2011 - 2016 MODELS EQUIPPED WITH A POWER SHIFT DUAL-CLUTCH AUTOMATIC TRANSMISSION. I STILL OWE 8,000.00 OR MORE ON THIS CAR. I'M ON A FIXED INCOME WITH A FEW DISABILITIES. I SHOULDN'T BE RESPONSIBLE FOR FORD PROBLEMS. HELP! I'M AFRAID OF BEING KILLED IN A FORD PRODUCT. THE CAR SHUTTERS, STALLS, JERKS, HESITATES WHEN DRIVING. BUT THE DAY I PURCHASED IT I KNEW THERE WAS SOMETHING WRONG IN THE WAY IT DROVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076278March 5, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE TRANSMISSION FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 76,700. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039867October 25, 2017
POWER TRAIN
TRANSMISSION CONTROL MODULE (TCM) FAILED AND NEEDED TO BE REPLACED. VEHICLE WAS STATIONARY WHEN PROBLEM WAS DETECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034178October 17, 2017
STRUCTURE:BODY
PASSENGER SIDE FRONT DOOR WILL NOT SHUT DUE TO FAULTY LATCH MECHANISM. VEHICLE WAS NOT DRIVEN DUE TO THIS SAFETY ISSUE UNTIL REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032577October 9, 2017
ENGINE, POWER TRAIN
WE HAVE A 2012 FORD FIESTA. WHEN WE ARE DRIVING THE CAR TI SHAKES WHEN IT GOES TO CHANGE GEARS, IT IS AN AUTOMATIC. WE'VE TAKEN IT TO THE DEALERSHIP MANY TIMES. THE DEALERSHIP USED TO TELL US IT WAS THE MASS AIR FLOW SENSOR. THEY HAVE CLEANED IT AND REPLACED IT. THE CAR CONTINUED TO HAVE THE ISSUE. I TOOK THE CAR INTO THE DEALERSHIP AND TOLD THEM TO CHECK THE CLUTCH ASSEMBLY. THEY DID AND REPLACED THE CLUTCH ASSEMBLY SAYING THAT WAS THE PROBLEM. THE CAR DROVE DECENT FOR ABOUT A MONTH THEN WE WENT BACK TO THE PROBLEM OF LOSING POWER IN THE MIDDLE OF AN INTERSECTION AND THEN ACCELERATING TOO FAST AFTER THE LOSS OF POWER. NOW THE CAR WILL REV UP WHEN IN PARK AND CONTINUES TO HAVE THE SHUTTERING PROBLEM. THE DEALERSHIP SEEMS TO NOT KNOW WHAT IS GOING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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