Ford F-Super Duty Complaints (2002)

34 consumer complaints on file.

#10226102April 30, 2008
POWER TRAIN, EQUIPMENT:MECHANICAL
FOR 5.4L V8 TRITON SOHC 1999-2002 SPARK PLUG BLOW OUT FROM CYLINDER HEAD. ITS NOT BEEN TWO YEARS AND THIS IS THE 3RD TIME IT HAS HAPPENED AT A COST TO ME OF $4600. PLUG INSTALLED IN ASSEMBLY BLEW OUT, HAD REPAIRED, IT BLEW OUT, HAD IT REPAIRED AGAIN BY A CERTIFIED FORD DEALER. IT LASTED MONTH & HALF. NOW WANT TO REPLACE CYLINDER HEAD WITH SAME POOR DESIGN HEAD PUTTING ME BACK WHERE I WAS 3 PLUGS AGO AND READY TO SPEND $4600. MORE. THERE IS ONLY 4 THREADS HOLDING ANY AND ALL PLUGS. DESIGN FLAW. I WORK IN AVIATION, IF OUR BLADES STARTED BLOWING OUT, THEY WOULD GO THROUGH THE CABIN KILLING PASSENGERS AND THEN PLANE WOULD CRASH KILLING THOSE LEFT. THERE WOULD BE A GOV INVESTIGATION ON ONE INCIDENT. PLEASE CHECK TO SEE THAT THOUSANDS OF OTHER CONSUMERS HAVE HAD THIS HAPPEN. THEY WILL RECALL FOR CRUISE CONTROL BUT NOT FOR POOR DESIGN CYLINDER HEADS. WHAT GOOD IS A VEHICLE WITHOUT AN ENGINE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215119January 16, 2008
EQUIPMENT, ENGINE AND ENGINE COOLING:ENGINE
2002 F250 BLOWING OUT SPARK PLUGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148205January 20, 2006
ELECTRICAL SYSTEM
THIS IS A PROBLEM WITH F SERIES DIESEL TRUCKS. I HAVE THE 7.3 LITER ENGINE WHICH IS IN MANY TRUCKS. THE FAILURE OCCURS WITHOUT WARNING. THE ENGINE SIMPLY STOPS. USUALLY,IN MY TRUCK, IT "RESTARTS" BY ITSELF. IF IT DOES, THE VEHICLE BUCKS. WHEN IT DOES NOT "RESTART", THE ENGINE IS NOW OFF AND I HAVE TO SHIFT INTO NEUTRAL AND CRANK THE ENGINE. IN THE MEANTIME, I HAVE NO POWER STEERING AND NO POWER BRAKES. THIS IS VERY DANGEROUS IN A CREW CAB, FOUR WHEEL DRIVE, DIESEL PICK UP TRUCK. THE LAST FAILURE, SOME TIME IN DECEMBER, WAS AT 30 MILES PER HOUR AS I WAS ABOUT TO ENTER I95 IN BIDDEFORD, ME. I CROSSED OVER THE HIGHWAY WESTBOUND ON THE ENTRANCE RAMP AND THE TRUCK DIED JUST AS I HIT THE CURVE WHICH ROTATES YOU 270 DEGREES TO ENTER THE SOUTHBOUND LANE. I HAD ALL I COULD DO TO CRANK THE WHEEL OVER AND MAKE THE SHARP TURN. THIS PROBLEM IS DUE TO THE CPS OR CAM POSITION SENSOR. IT IS A COMMON PROBLEM. JUST LOOK IN WWW.DIESELSTOP.COM AT THE FORUMS. DRIVERS ARE CARRYING SPARES IN THE GLOVE BOX!!! I AM LUCKY THAT MY PROBLEM IS INTERMITTENT. FOR SOME FOLKS, THE TRUCK DIES AND NEVER RESTARTS. MY TRUCK EXHIBITS THE PROBLEM EVERY FEW WEEKS. THIS IS A SERIOUS SAFETY PROBLEM AND NEEDS TO BE ADDRESSED. THE FINANCIAL ISSUES ARE ALSO AN UNFAIR BURDEN ON THE CUSTOMER BUT THE SAFETY ASPECT OF LOSING POWER AT A CRITICAL MOMENT IS MUCH WORSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137509September 24, 2005
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD F-250 5.4L MOTOR. BLEW SPARK PLUG ON DRIVERS SIDE 2ND ONE FROM FRONT OUT OF VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126265June 22, 2005
UNKNOWN OR OTHER
UPON TRYING TO LEAVE PARKING LOT VEHCILE FAILED TO EXCELLERATE. THERE WAS NO REACTION WHEN THE EXCELLERATOR WAS PRESSED. PROBLEM WAS INTERMITTEN AND WE MADE IT HOME. BUT, THE PROBLEM COMES AND GOES WITH OUT NOTICE MAKING IT VERY DANGEROUS TO PULL OUT INTO TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108161January 28, 2005
POWER TRAIN:AXLE HUBS
THE FRONT HUBS ON MY F250 SUPER DURY PICK UP WOULD NOT WORK WHEN WE HAD OUR FIRST SLIPPERY ROADS IN NOVEMBER. I HAVE SHIFT ON THE FLY AND THE HUB TYPE ARE THE AUTO-LOCK TYPE. I SPOKE WITH TWO MECHANICS WHO BOTH SAID THIS TYPE HUB IS JUNK. WHEN I CALLED MY DEALER I OFFERED TO BRING THE HUB'S WITH ME SO THEY COULD SEE THAT THEY WERE FULL OF RUST. THE PARTS MANAGER SAID HE 'S SEEN PLENTY OF THEM AND DOESN'T NEED TO SEE THEM. THIS IS A SAFTY ISSUE FOR THOSE OF US WHO COUNT ON THE FOUR WHEEL DRIVE WORKING WHEN YOU NEED IT. THIS VEHICLE HAS NEVER BEEN UNDER WATER OR BEEN ABUSED. THIS ITEM HAS NOT BEEN RECALLED AT THIS TIME, AND CONTACTS WITH FORD MOTOR COMPANY HAVE BEEEN FRUITLESS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104166December 20, 2004
ENGINE AND ENGINE COOLING
2002 FORD F250 SUPERDUTY V10- ENGINE. DRIVING TO WORK AT ABOUT 15 MPH. HEARD A LOUD BANG FROM ENGINE COMPARTMENT, ENGINE STARTED TO IDLE ROUGH, EXHAUST SMELL AND LOUD POPPING NOISE FROM ENGINE, TOWED TO DEALER WAYSIDE FORD MARLBORUGH MA., VERIFIED SPARK PLUG BLOWN OUT OF HEAD. TRUCK HAS BEEN DEALER MAINTAINED. CURRENTLY HAS ABOUT $70K MILES. PLUGS ARE NOT SCHEDULED TO BE CHANGED UNTIL 100K MILES. TRUCK IS NOT DRIVALBE, ESTIMATE ABOUT $300.00 TO REPLCE HEAD AND COIL. WAITING FOR RESPONSE FROM FORD FOR HELP. THIS IS A COMMOM PROBLEM PER DEALER AND OWNERS GROUPS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098875November 15, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
F-250 SUPERDUTY 7.3 L DIESEL. WHEN APPLYING BRAKES, LEFT WHEEL WOBBLES AND SHAKES SEVERLY. WHEN TAKEN TO DEALER AND FRONT END REPAIR SHOP, THEY SAY ROTORS ARE WARPED AND NEED TO BE REPLACED ($700.00). WHY AFTER SEVERAL COMPLAINTS HASN'T SOMEONE DONE SOMETHING ABOUT THIS. I HAD A 1988 FORD 350 DIESEL WITH THE SAME PROBLEM. NOT BEING ABLE TO STOP SAFELY IS A SAFETY PROBLEM. I DON'T SEE A SAFETY INVESTIGATION ON FILE FOR THIS PROBLEM. IS ANYONE DOING ANYTHING ABOUT THIS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10062433March 17, 2004
SUSPENSION, SERVICE BRAKES, HYDRAULIC
WITH A LIGHT TAP AND RELEASE ON THE BRAKES, THE ENTIRE FRONT END STARTS VIOLENTLY SHAKING AND THE STEERING WHEEL BEGINS TO VIOLENTLY STEER IN LEFT AND RIGHT VIOLENT MOTIONS. REFUSES TO STOP SHAKING UNTIL THE TRUCK COMES TO A COMPLETE REST. DURING THIS TIME I HAVE NO STEERING, OR BRAKING. THIS MOST NOTABLY HAPPENS WHILE HAULING A TRAILER (5TH WHEEL OR BUMPER TOW), BUT HAS BEEN DUPLICATED BY DEALER WITHOUT A TRAILER. WHILE NOT BEING ABLE TO STOP, HAD TO USE THE TRAILER BRAKES (ELECTRONIC), AND DOWNSHIFTING, AND SOME VERY TRICKY DRIVING TECHNIQUES TO COME TO A SAFE STOP. THIS HAS HAPPENED NUMEROUS TIMES, VEHICLE WAS IN FOR SERVICE TO THE FRONT END EARLIER ON DO TO EXCESSIVE FRONT TIRE WEAR WHICH I BELIEVE WAS THE ONSET OF THIS HIDDEN PROBLEM. A VERY DANGEROUS SITUATION, AS THIS HAS HAPPENED TO ME ON SEVERAL MOUNTAIN DOWNGRADES. EACH TIME AN ACCIDENT WAS AVOIDED DO TO MY SUPERIOR DRIVING SKILLS. DEALERSHIP, FORD, AND EXTENDED WARRANTY COMPANY REFUSE TO REPLACE PART THAT THEY ADJUSTED AND COVER UNDER WARRANTY.(STEERING BOX, AND LINKAGE), THAT MOST DEFINITELY WOULD HAVE SEEN SOME EXCESSIVE WEAR DURING THE TIMES THAT IT WAS DOING THIS. VERY DEADLY SITUATION, THAT NEEDS TO BE ADDRESSED. SEVERAL WITNESSES TO THIS ARE AVAILABLE AT REQUEST. HAPPENED ON FEB 29, FEB 27, MARCH 14, MARCH 12, MARCH 15, AND SO ON... TOOK THE DEALER NEARLY 3 DAYS WITH THE VEHICLE TO FIND THIS PROBLEM! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050857December 20, 2003
UNKNOWN OR OTHER
SEVERE DAMAGE TO VEHICLE CAUSED BY A MOTORCYCLE IN AN ACCIDENT. *LA
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10041749October 13, 2003
TIRES:SIDEWALL
HAVE A 2002 F350. PART OF THE ORIGINAL EQUIPMENT WAS FIRESTONE STEELTEX A/T TIRES. THE LEFT RIGHT REAR SIDE OF TIRES SEPARATED FROM THE TREAD PART OF THE TIRE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020715May 29, 2003
TIRES:SIDEWALL
FIRESTONE STEELTEX R4S ON MY 2002 F250 FORD. AT 4000 MILES ON THE TRUCK, BLISTERED ON THE OUTSIDE AND STARTED COMING APART. THE DEALER REPLACED THAT TIRE AND ANOTHER HE IDENTIFIED AT NO COST TO ME. HOWEVER THE FAILURE OF THE TIRE COULD HAVE BEEN CATASROPHIC IF I DIDNT SEE IT. THIS HAS BEEN A COMMON OCCURANCE WITH OTHER F250 OWNERS AND I WANT TO REPORT IT. THE DEALER KEPT THE TIRES TO ATTEMPT TO TURN INTO FIRESTONE FOR REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012392June 21, 2002
STEERING: STEERING WHEEL/HANDLE BAR
WHILE FOOT IS ON THE BRAKES STEERING WHEEL WILL NOT TURN. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754599November 15, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM
ESSENTIALLY, I HAVE HAD TO MAKE AT LEAST 7 ABRUPT STOPS IN THE PAST 1.5 MONTHS OF OWNING VEHICLE. 3 OF WHICH REQUIRED THAT I MAKE A VEHICLE MANUVER BEFORE COLLIDING WITH ANOTHER VEHICLE. ON ALL 3 INCIDENTS, WHILE UNDER BRAKING CONDITIONS, THE STEERING WHEEL WAS LOCKED. THIS PREVENTED ME FROM MAKING STEERING TO SAFETY. IF NOT FOR MY SUPERIOR DRIVING SKILLS, AN ACCIDENT WOULD HAVE HAPPENED. I HAVE NOT REPORTED THIS TO MY DEALER, BECAUSE THIS IS A COMMON CHARACTER OF THE LATE MODEL F-250 SUPERDUTY ( HTTP://FORUMS.FORD-DIESEL.COM/UBB/ULTIMATEBB.PHP?UBB=GET_TOPIC&F=24&T=003382&P= ) FOR MORE INFORMATION ABOUT EXPERIENCES OF OTHER LATE MODEL F-250 OWNERS. VERY UNSAFE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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