Ford F-550 Service Bulletins (2018)
235 manufacturer communications on file.
- March 2, 2021•Document ID: 10189771Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- TSB 21-2052
- Date Added:
- April 3, 2021
- Manufacturer:
- FORD
SummarySome 2017-2021 F-Super Duty vehicles equipped with a 6.7L diesel may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2459, P246C and/or P2463 with a Drive to Clean maintenance message. Vehicles operated primarily in a stationary or off-highway low speed use may exhibit frequent exhaust regeneration attempts. In these conditions, a vehicle may not easily allow for normal exhaust regeneration and may benefit from operator commanded regeneration (OCR) capability so it can perform complete exhaust regeneration in a stationary setting.
Associated Products (20)2021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-550Associated Documents - February 26, 2021•Document ID: 10187924Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- SSM 49628
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2017-2021 F-Super Duty vehicles may intermittently exhibit excessive steering oscillation. A new instructional video has been published in the Workshop Manual (WSM) to provide specific measurement instructions on the appropriate tools and methods to determine which steering linkage joints are exceeding lash specifications and which are operating as designed. The left side tie rod end and sector shaft arm drag link joints should not be replaced without obtaining the proper lash measurements. Refer to WSM, Section 211-03 Steering Linkage > Diagnosis and Testing > Symptom Chart.
Associated Products (20)2021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-550Associated Documents - February 3, 2021•Document ID: 10187930Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 49541
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code on the PTS website (Detailed Vehicle Specifications). If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early March. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early March. Monitor OASIS for updates.
Associated Products (69)2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus+ 49 moreAssociated Documents - February 1, 2021•Document ID: 10187826Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 20-2067
- Date Added:
- March 2, 2021
- Manufacturer:
- FORD
SummarySome 2017-2020 F-Super Duty vehicles equipped with a 6.7L engine built on or before 10-Jun-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) U029D, U029E, P22A7 and/or P2209 in the powertrain control module (PCM). This may be due to water intrusion into the oxides of nitrogen (NOx) connectors. To correct the condition, follow the Service Procedure to inspect the NOx sensor module and replace the 14406 wire harness.
Associated Products (16)Associated Documents - January 27, 2021•Document ID: 10186678Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 49495
- Date Added:
- February 4, 2021
- Manufacturer:
- FORD
SummarySome 2005-2021 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet
Associated Products (68)2021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-550+ 48 moreAssociated Documents - January 21, 2021•Document ID: 10186621Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 49483
- Date Added:
- February 4, 2021
- Manufacturer:
- FORD
SummarySome 2017-2021 F-Super Duty and 2016-2021 F650-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines and 2018-2021 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). Review of repair data supports that P206C is often the result of incorrect diesel exhaust fluid (DEF) concentration. Per Powertrain Control/Emissions Diagnosis (PC/ED) Pinpoint Test (PPT) RJ, a DEF concentration reading below 28% will set P206C and cause vehicle derate. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts. Low concentration of DEF is not a warrantable condition.
Associated Products (40)2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford F-6502021 Ford F-7502020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford F-6502020 Ford F-7502019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-650+ 20 moreAssociated Documents - January 6, 2021•Document ID: 10186567Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 49430
- Date Added:
- February 4, 2021
- Manufacturer:
- FORD
Summary2011-2021 F-Super Duty and 2016-2021 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a high/elevated idle condition. During prolonged idle time, vehicles may experience this high/elevated idle to reduce buildup of unburned hydrocarbons from the SCR system. The powertrain control module (PCM) estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 revolutions per minute (rpms) for ambient temperatures near 26C (80F) and may increase to as high as 1200 rpms at -40 C (-40F). These elevated idle periods can last from 20-40 minutes, depending on ambient temperatures. During power take off (PTO) use and already using idle set point control, the elevated speed is disabled. It is required that the operator monitor the vehicle and adhere to the Exhaust Filter warning messages.
Associated Products (52)2021 Ford F-2502021 Ford F-3502021 Ford F-6502021 Ford F-7502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Ford F-6502018 Ford F-750+ 32 moreAssociated Documents - November 26, 2020•Document ID: 10183395Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 49363
- Date Added:
- December 4, 2020
- Manufacturer:
- FORD
SummarySome 2017-2019 F-Super Duty vehicles may experience an intermittent no crank condition. Diagnostic trouble code (DTC) P06E9 may also be set in the powertrain control module (PCM). This may be due to corrosion being present on the run start relay in the battery junction box (BJB). Inspect the run start relay for signs of corrosion, including along the terminal edges, prior to performing Workshop Manual (WSM) diagnostics. If no corrosion is found on the run start relay, refer to WSM, Section 303-06 to address this condition.
Associated Products (12)Associated Documents - October 29, 2020•Document ID: 10181931Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- SSM 49292
- Date Added:
- November 4, 2020
- Manufacturer:
- FORD
SummarySome 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a TCU software update and/or replacement. To correct this condition, start a new session with the latest version of the appropriate diagnostic scan tool and perform a PMI on the TCU. If issues persist, open a hotline assistance request and include the IDS version (if applicable) used to perform the PMI and the Authorization Status PID value in the TCU datalogger. For claiming use causal part 14H092 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (49)2020 Ford Edge2020 Ford Expedition2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator2019 Ford Edge2019 Ford Escape2019 Ford Expedition+ 29 moreAssociated Documents - October 26, 2020•Document ID: 10181913Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 49284
- Date Added:
- November 4, 2020
- Manufacturer:
- FORD
SummarySome 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code. If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Associated Products (71)2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ+ 51 moreAssociated Documents - September 24, 2020•Document ID: 10180418Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49202
- Date Added:
- October 6, 2020
- Manufacturer:
- FORD
SummarySome 2017-2020 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P20EE. The Powertrain Controls and Emissions Diagnosis (PC/ED) pinpoint test RD15 has been updated to perform a Diesel Particulate Filter (DPF) Manual Regeneration twice along with performing the Specified Function SCR Parameter Reset with the appropriate Ford diagnostic scan tool.
Associated Products (16)Associated Documents - September 9, 2020•Document ID: 10180339Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
- Mfr Comm. #:
- TSB 20-2267
- Date Added:
- October 1, 2020
- Manufacturer:
- FORD
SummarySome 2015-2020 F-150 except Raptor, 2017-2020 F-Super Duty, 2018-2020 Expedition vehicles equipped with a front camera washer may exhibit a washer fluid leak at the front camera washer jet when not in use. This may be due to the rubber seal internal to the jet. To correct the condition, follow the Service Procedure to replace the washer jet.
Associated Products (33)2020 Ford Expedition2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford F-6502020 Ford F-7502019 Ford Expedition2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502018 Ford Expedition2018 Ford F-1502018 Ford F-2502018 Ford F-350+ 13 moreAssociated Documents - August 19, 2020•Document ID: 10179149Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 20-2272
- Date Added:
- September 2, 2020
- Manufacturer:
- FORD
SummarySome 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2020 F-150 vehicles equipped with a 3.0L engine, 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
Associated Products (24)2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Transit2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Ford Transit2017 Ford F-2502017 Ford F-3502017 Ford F-450+ 4 moreAssociated Documents - August 11, 2020•Document ID: 10179323Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 49063
- Date Added:
- September 4, 2020
- Manufacturer:
- FORD
SummarySome 2017-2020 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P20EE. The Powertrain Controls and Emissions Diagnosis (PC/ED) pinpoint test RD15 has been updated to perform a diesel particulate filter (DPF) manual regeneration with the appropriate Ford diagnostic scan tool twice along with performing a diesel particulate filter (DPF) parameter reset and drive cycle.
Associated Products (16)Associated Documents - August 11, 2020•Document ID: 10179320Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 49062
- Date Added:
- September 4, 2020
- Manufacturer:
- FORD
SummarySome 2017-2020 F-Super-Duty vehicles equipped with a 6.7L diesel engine may exhibit hard start, lack of power or runs rough concern with malfunction indicator light (MIL) and diagnostic trouble codes (DTCs) P0087 and/or P008A. This may be due to low fuel level or fuel gelling in cold ambient temperatures. If no root cause is determined after normal PCED diagnostic test MA recommend that customer use a different brand of fuel and Motorcraft PM-23-A Diesel Fuel Anti-Gel and Performance Improver. Inform the customer that Bio Diesel blended fuels have a higher occurrence of fuel gelling. Fuel gelling and or low fuel conditions causing a P0087 and/or P008A is not covered under warranty.
Associated Products (16)Associated Documents - August 11, 2020•Document ID: 10179325Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49065
- Date Added:
- September 4, 2020
- Manufacturer:
- FORD
SummarySome 2011-2020 F-Super Duty, 2015-2019 Transit, 2016-2021 F-650/F-750 and 2018-2020 F-150 vehicles equipped with a 6.7L, 3.2L or 3.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P207F, P20EE, P229F, P2201 and/or P24AE. This may be a result of using aftermarket cleaning liquids or tools for the exhaust gas recirculation (EGR) cooler or intake. Ford does not recommend the cleaning of diesel intakes or EGR coolers using any aftermarket tool that injects a cleaning foam or liquid substance into the EGR cooler or intake. Using these types of fluids can result in sodium poisoning of the NOx and particulate matter (PM) sensors resulting in degraded operation and permanent damage to the after treatment system. Use of these cleaning tools may void the emissions warranty of the hot end after treatment exhaust system and the attached emissions sensors.
Associated Products (58)2021 Ford F-6502021 Ford F-7502020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502019 Ford Transit2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-550+ 38 moreAssociated Documents - August 6, 2020•Document ID: 10179117Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSB 20-2255
- Date Added:
- September 2, 2020
- Manufacturer:
- FORD
SummarySome 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
Associated Products (83)2020 Ford Ecosport2019 Ford Ecosport2019 Ford Escape2019 Ford Expedition2019 Ford Explorer2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Flex2019 Ford Taurus2019 Ford Transit2019 Lincoln MKC2019 Lincoln MKT2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Expedition2018 Ford Explorer+ 63 moreAssociated Documents - July 30, 2020•Document ID: 10177883Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 49039
- Date Added:
- August 4, 2020
- Manufacturer:
- FORD
SummarySome 2015-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil leak from the oil filter, crankcase vent oil separator, oil cooler, upper/lower oil pan. This may be due to a clogged crankcase vent oil separator and/or a sealing concern. Do not remove/replace the engine front cover for upper oil pan leaks. Do not check for warpage on the upper oil pan. When the upper oil pan is not bolted to the vehicle, it has a natural tendency to twist slightly due to the manufacturing process for the pan and will not result in an oil leak. The Workshop Manual (Section 303-00 > Diagnosis and Testing > Engine > Engine Oil Leaks) provides information on the usage of fluorescent oil dye to locate the source of an oil leak. Refer to GSB Oil Leaks Weeps And Seeps for more oil leak diagnosis. Continue to monitor OASIS for updates.
Associated Products (21)2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-5502016 Ford F-5502016 Ford F-6502016 Ford F-7502015 Ford F-2502015 Ford F-3502015 Ford F-4502015 Ford F-5502015 Ford F-650+ 1 moreAssociated Documents - July 21, 2020•Document ID: 10177712Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- SSM 49010
- Date Added:
- August 4, 2020
- Manufacturer:
- FORD
SummarySome 2017-2020 F-Super Duty vehicles may exhibit concerns related to brake drag. Utilize Workshop Manual (WSM) diagnostics in section 206-00 to verify the correct installation of the stoplamp switch. Improper adjustment of the stoplamp switch can cause the brake pedal assembly to lightly apply the brakes resulting in dragging condition.
Associated Products (16)Associated Documents - July 17, 2020•Document ID: 10177708Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49001
- Date Added:
- August 4, 2020
- Manufacturer:
- FORD
SummarySome 2018-2019 Explorer/Expedition/F-150/F-Super Duty/Taurus vehicles equipped with a forward collision warning head up display (HUD) may exhibit various warning indicators caused by a possible intermittent lack of HS2-CAN (HS-CAN for Taurus) network communication. If the concern cannot be duplicated, place the vehicle in direct sunlight for 15 to 30 minutes to increase the temperature of the HUD and retest. If the concern is present, disconnect the HUD and check for proper network communication. If proper network communication is achieved, then HUD module replacement is likely needed. If disconnecting the HUD does not re-establish communication, the HUD is not at fault, refer to Workshop Manual (WSM), Section 418-00 for diagnostics.
Associated Products (14)Associated Documents