Ford F-550 Service Bulletins (2019)
253 manufacturer communications on file.
- November 21, 2019•Document ID: 10168810Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48340
- Date Added:
- December 5, 2019
- Manufacturer:
- FORD
SummarySome 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified using an aftermarket device to display the Ford GT welcome screen/HMI Theme. To correct this issue, please contact the Technical Hotline Assistance Center to have the vehicle restored back to its original state.
Associated Products (76)2019 Ford Ecosport2019 Ford Escape2019 Ford Explorer2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Flex2019 Ford Taurus2019 Ford Transit2019 Lincoln MKC2019 Lincoln MKT2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-350+ 56 moreAssociated Documents - November 21, 2019•Document ID: 10168762Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- TSB 19-2345
- Date Added:
- December 4, 2019
- Manufacturer:
- FORD
SummarySome 2018-2020 F-150/Expedition/Navigator/F-Super Duty vehicles may exhibit a water leak on the right front floor during or after the air conditioning (A/C) is used. This may be due to condensation from the evaporator drain tube entering the vehicle through the drain tube seal. To correct the condition, follow the Service Procedure steps to install an elbow on the evaporator drain tube to direct condensation away from the seal.
Associated Products (21)2020 Ford Expedition2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Lincoln Navigator2019 Ford Expedition2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Lincoln Navigator2018 Ford Expedition2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-550+ 1 moreAssociated Documents - November 18, 2019•Document ID: 10168761Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- TSB 19-2344
- Date Added:
- December 4, 2019
- Manufacturer:
- FORD
SummarySome 2019 F-Super Duty pickup vehicles equipped with a 6.7L engine built on or before 31-Oct-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with only diagnostic trouble code (DTC) P0170 stored in the powertrain control module (PCM). This may be due to various strategies within the PCM software. To correct the condition, follow the Service Procedure steps to reprogram the PCM and perform a mass airflow (MAF) sensor parameter reset.
Associated Products (4)Associated Documents - November 18, 2019•Document ID: 10168760Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- TSB 19-2343
- Date Added:
- December 4, 2019
- Manufacturer:
- FORD
SummaryThis message is superseding TSB 19-2271 to update the Issue, Action and Service Procedure. Some 2017-2018 F-Super Duty and 2019 F-Super Duty F-450/F-550 Chassis Cab only vehicles equipped with a 6.7L engine built on or before 9-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2074, P0401, P0402 and/or P0170. This may be due to various strategies within the powertrain control module (PCM) software. To correct the condition, follow the Service Procedure steps to reprogram the PCM and perform a mass air flow (MAF) parameter reset.
Associated Products (12)Associated Documents - November 14, 2019•Document ID: 10168824Service Bulletin/Repair InstructionsEQUIPMENT; STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
- Mfr Comm. #:
- 19B31
- Date Added:
- December 5, 2019
- Manufacturer:
- FORD
SummaryCustomer Satisfaction Program 19B27 Certain 2019 Model Year F-Super Duty Vehicles Uncured Power Steering Hoses
Associated Products (6)Associated Documents - November 8, 2019•Document ID: 10168794Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48316
- Date Added:
- December 5, 2019
- Manufacturer:
- FORD
SummarySome 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (30)2019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Fusion2019 Ford Mustang2019 Ford Transit Connect2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKX2019 Lincoln MKZ2018 Ford Ecosport2018 Ford Escape2018 Ford Explorer+ 10 moreAssociated Documents - November 7, 2019•Document ID: 10168792Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48314
- Date Added:
- December 5, 2019
- Manufacturer:
- FORD
SummarySome 2017-2019 F-Super Duty vehicles may exhibit a "Cruise Control Unavailable" or "Collision Avoidance Unavailable" message in the instrument cluster message center with diagnostic trouble code (DTC) U3000:49 in the cruise control module (CCM). Reprogram the CCM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use base part 9E731, refer to Section 10 in the Service Labor Time Standards (SLTS) Manual.
Associated Products (12)Associated Documents - November 5, 2019•Document ID: 10168820Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; STEERING
- Mfr Comm. #:
- 19B27
- Date Added:
- December 5, 2019
- Manufacturer:
- FORD
SummaryCustomer Satisfaction Program 19B27 Certain 2019 Model Year F-Super Duty Vehicles Uncured Power Steering Hoses
Associated Products (6)Associated Documents - November 1, 2019•Document ID: 10168771Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 48300
- Date Added:
- December 4, 2019
- Manufacturer:
- FORD
SummarySome 2017-2019 F-Super Duty 4x4 vehicles may exhibit an inoperative transfer case function with various diagnostic trouble codes (DTCs), including but not limited to P1839, P1867, P1861, P1891, P1841, U0102. If normal diagnosis leads to shift motor as the cause, first disconnect transfer case control module (TCCM) connector C2371A, and inline connectors C1010 (diesel) or C145 (gasoline) as well as transfer case connector C350. Inspect for loose pins, contamination and broken wires and repair as necessary. If nothing is found, reconnect and test 4x4 operation.
Associated Products (12)Associated Documents - October 24, 2019•Document ID: 10167210Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48279
- Date Added:
- November 6, 2019
- Manufacturer:
- FORD
SummarySome 2018-2019 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit a persistent message in the Ford Pass/Lincoln Way mobile app advising, Your vehicles software is being updated. Vehicle controls will be unavailable for about 10 minutes while this update takes place. This may be due to the TCU still in factory mode. Using the appropriate Ford diagnostic scan tool, check the TCU_AUTHSTATE PID status showing Factory Mode. To correct this condition, perform programmable module installation (PMI) on the telematics control unit (TCU). Once PMI is completed, ensure the TCU_AUTHSTATE PID in service tool no longer displays Factory Mode. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM) section 415-00. For claiming, use causal part 14G229.
Associated Products (19)2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fusion2019 Ford Mustang2019 Lincoln Continental2019 Lincoln MKC2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford Mustang2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKX2018 Lincoln MKZAssociated Documents - October 21, 2019•Document ID: 10167191Service Bulletin/Repair InstructionsPOWER TRAIN; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 19-2315
- Date Added:
- November 5, 2019
- Manufacturer:
- FORD
SummarySome 2017-2019 F-Super Duty vehicles built on or before 1-Aug-2018 equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P21DD, P204C, P21CD and/or U02A2 in the powertrain control module (PCM). This may be due to water intrusion within connectors C3613 and/or C4851 on the reductant harness going to the reductant pump/heater assembly and the reductant level sensor/quality module. To correct the condition, follow the Service Procedure steps to replace the reductant harness, the reductant pump/heater assembly and/or the reductant tank.
Associated Products (12)Associated Documents - October 17, 2019•Document ID: 10167233Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48267
- Date Added:
- November 5, 2019
- Manufacturer:
- LINCOLN
SummarySome 2018-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (22)2019 Ford Ecosport2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Mustang2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKX2019 Lincoln MKZ2018 Ford Ecosport2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford Mustang2018 Lincoln Continental2018 Lincoln MKC+ 2 moreAssociated Documents - October 14, 2019•Document ID: 10167226Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48260
- Date Added:
- November 5, 2019
- Manufacturer:
- LINCOLN
SummarySome 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (30)2019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Fusion2019 Ford Mustang2019 Ford Transit Connect2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKX2019 Lincoln MKZ2018 Ford Ecosport2018 Ford Escape2018 Ford Explorer+ 10 moreAssociated Documents - October 1, 2019•Document ID: 10167305Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 19N06
- Date Added:
- November 6, 2019
- Manufacturer:
- FORD
SummaryCustomer Satisfaction Program 19N06 Certain 2018-2019 Model Year F-150-F-550 Vehicles Door Latch Freezing Concerns
Associated Products (9)Associated Documents - September 27, 2019•Document ID: 10165709Service Bulletin/Repair InstructionsSEATS:FRONT ASSEMBLY:POWER ADJUST; SEATS
- Mfr Comm. #:
- TSB 19-2293
- Date Added:
- October 4, 2019
- Manufacturer:
- FORD
SummarySome 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code (DTC) B1471, U024B, and/or U024C. This may be due to terminal fretting at the connector for the driver multi-contour seat module (SCMG) and passenger multi-contour seat module (SCMH). To correct the condition, follow the Service Procedure steps to replace the connectors and reroute the harness.
Associated Products (36)2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Lincoln Continental2019 Lincoln MKX2019 Lincoln MKZ2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Lincoln Continental2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Explorer2017 Ford F-150+ 16 moreAssociated Documents - September 12, 2019•Document ID: 10165704Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 19-2277
- Date Added:
- October 4, 2019
- Manufacturer:
- FORD
SummarySome 2019 F-Super Duty vehicles equipped with a 6.7L engine built on or before 21-Aug-2018 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P205B stored in the powertrain control module (PCM). This may be due to various strategies within the PCM software. To resolve this condition, follow the Service Procedure to reprogram the PCM.
Associated Products (4)Associated Documents - September 11, 2019•Document ID: 10165703Service Bulletin/Repair InstructionsSUSPENSION; STEERING
- Mfr Comm. #:
- TSB 19-2274
- Date Added:
- October 4, 2019
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 18-2268 to update the Service Procedure and the Parts List. Some 2017-2019 F-250/F-350 4WD vehicles may exhibit a sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 72 Km/h (45 mph). This may be due to excessive lag/lash of the steering linkage damper. To correct the condition, follow the Service Procedure steps to replace the steering linkage damper. Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria: *2017-2019 F-250 and F-350 vehicles only *4WD *Customer complaint of sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 72 Km/h (45 mph).
Associated Products (12)Associated Documents - September 6, 2019•Document ID: 10165700Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 19-2271
- Date Added:
- October 4, 2019
- Manufacturer:
- FORD
SummarySome 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine built on or before 9-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2074, P0401, P0402 and/or P0170. This may be due to various strategies within the powertrain control module (PCM) software. To resolve this condition, follow the Service Procedure steps to reprogram the PCM and perform a mass air flow (MAF) parameter reset.
Associated Products (12)Associated Documents - August 14, 2019•Document ID: 10164596Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- SSM 48135
- Date Added:
- September 9, 2019
- Manufacturer:
- LINCOLN
SummarySome 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Associated Products (113)2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-4502020 Ford F-5502019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit+ 93 moreAssociated Documents - August 9, 2019•Document ID: 10164508Service Bulletin/Repair InstructionsVISIBILITY:GLASS, SIDE/REAR; VISIBILITY
- Mfr Comm. #:
- SSM 48130
- Date Added:
- September 6, 2019
- Manufacturer:
- FORD
SummarySome 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
Associated Products (223)2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-4502020 Ford F-5502019 Ford E-3502019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus+ 203 moreAssociated Documents