Ford F-350 Complaints (2019)

467 consumer complaints on file.

#11472937July 8, 2022
UNKNOWN OR OTHER
My 2019 F350 has what google and others are calling the death wobble. The entire truck in under full warranty plus bumper to bumper additional coverage. When driving at hwy speed (and interstate) and you drive over bumps, potholes, or railroad tracks the vehicle starts shaking so bad that you can not steer or even stay in your lane. The shaking does not stop until you come to a complete stop. It doesn't happen for all railroad crossing, but those that are rutted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472692July 7, 2022
WHEELS
bought this truck november 2019 since then have replaced rear out side wheels twice and front wheels once and now needs a new set on the front again the problem is the rims are rotting out around the valve stems i use this to haul my camper and its not safe if i constantly have to worry about getting a flat ! side note I am a ford certified senior master tech at the same dealer for 28 years
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472565July 6, 2022
STEERING, SUSPENSION
During the past two weeks while pulling a 5th wheel trailer I have experienced multiple incidents of violent front end shaking; a feeling that the front of my truck is almost floating from side-to-side and a rapid jerking of the steering wheel back and forth. The only way to regain control of the vehicle is a hard breaking to slow the truck from my normal towing speed of 65 mph to around 40 mph. When this happens in heavy traffic pulling a 12,000-pound trailer I’m afraid I will hit a vehicle on either side of me or be hit by a vehicle from behind due to the hard breaking. It happened 3 times on the same day during a recent 400-mile travel day along I-40. The events were precipitated by rough road, potholes, transitions between the roadway and a bridge, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472311July 5, 2022
STEERING, SUSPENSION
When driving at highway speed encountering a rough stretch of road or a crack, bridge interface or substantial crack in the road surface the truck will begin an extreme vibration and the steering wheel will shudder violently. The only way to gain control is to slow down to at least 30 or 35 miles per hour which is dangerous to do in busy traffic. This has occurred 7 times within the last 6 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472187July 3, 2022
STEERING
Truck front end goes into a violent shaking to the point the truck is uncontrollable unless slowed to a near stop. I have heard this situation referred to as the “death wobble”. It happens at higher speeds ( 50+ mph ) which makes it all the more dangerous. It can happen unexpectedly at any time when vehicle goes through a bumpy spot in the road. It has happened four times in the last 500 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471988July 1, 2022
STEERING, SUSPENSION
During normal highway driving 50 mph and over the front wheels start to hop uncontrollably causing loss of control and steering until you slow way down or stop on the highway to get them back under control. dealer installed a new steering stabilizer over a year ago and problem has returned dealer checked on front end alignment showed all parameters in factory spec. offered to put in another stabilizer but they are not available. I purchased and installed an aftermarket stabilizer which for now seems to help. dealer offered to tweak the alignment to eliminate this problem at a cost of $600.00 to me Frustrating that a new truck could lose control at highway speeds and the Mfg. is not being held responsible or willing to correct a factory known problem at no cost to the customer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472031July 1, 2022
STRUCTURE:BODY
On or around June 4, 2022 I was driving my truck and had my enclosed trailer attached. I went to put my trailer up in storage and noticed my tailgate had opened on its own. This has caused damage to my tailgate and is a major safety concern that the tailgate is opening on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471718June 30, 2022
SUSPENSION, WHEELS, STEERING
Several occurrences of violent sustained steering oscillation at high speeds, also known as death wobble. Front end steering components failing/worn out at 55k miles. Violent shaking of front end on interstate, little to no control of vehicle. The only way to get this frightening death wobble event to stop is to slow down to nearly a stop on the interstate which put driver and passenger at rick or being rear ended or causing another type of accident. Vehicle does not feel safe to drive, every bump or expansion joint in the road is a stress inducing concern when driving. Ford offering steering stabilizer replacement but identified that the truck needs tie rods and a new drag link as well to get this death wobble to stop. Ford should recall these components for safety reasons.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470108June 20, 2022
STEERING, SUSPENSION
I was traveling down an interstate (60 mph)and hit a bump in the road. The vehicle and steering wheel started to shake violently. I had to abruptly apply my brakes to reduce my speed to 30MPH to regain control of my vehicle. All this while towing a 36 Feet long camper. This happened 3 times within a 10 mile distance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469424June 15, 2022
SUSPENSION, STEERING
We have been afflicted by the notorious Ford "death wobble" on our F-350XL multiple times. Twice, Haldeman Ford on Rt.33 claims to have "fixed" it only for it to happen yet again. The 3rd time it occurred, my field crew was on the PA Turnpike when the steering wheel began shaking so violently it caused the driver to lose control and hit a cement median. Somehow no one was hurt and no other motorists were involved but someone could've easily been hurt or killed due to this defect. We then towed it back to Haldeman Ford for yet another warranty "repair". The third time we were flat-out accused of lying and that we had caused the damage ourselves. After going back-and-forth on the phone Haldeman, they flat-out refused to honor any warranty and would not help us unless we paid for everything out of pocket so we decided to retrieve our truck and begin the process of filing complaints and working with our lawyer and insurance company to see how this can be resolved without us spending thousands of dollars that we shouldn't have to due to a poorly manufactured and defective product. I've searched the issue online and there are thousands of motorists experiencing the same issue with their Ford so there is absolutely no reason they should be accusing us and pretending like the issue doesn't exist. As you will see from the uploaded documents the first instance of the defect occurred after only ~12k miles and the 3rd instance at ~27.5k. Please help us hold Ford accountable before someone ends injured or dead.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11468714June 10, 2022
STEERING
The truck suddenly started to violently shake on the highway 5 times in a week. After researching I found information on the death wobble which is what I experienced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468471June 9, 2022
SUSPENSION, STEERING
Doing 55 mph on the highway hitting a small bump in the road and the whole front end started shaking and had a hard time controlling the truck. The steering wheel was actually shaking. Had to slow down to get it to drive correctly. I haul a horse trailer and this could have been fatal. Took it two different Ford dealers and got two different solutions. One wanted to replace suspension parts and the other ordered a steering damper which is on back order.Took it in May 31 and today is June 9. Took vehicle to Westfield Ford and Willowbrook Ford in Illinois. Willowbrook R/0 Number 6373200/1.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467617June 5, 2022
STEERING, SUSPENSION, UNKNOWN OR OTHER
Multiple times after hitting a small bump at anywhere between 35-60 mph the steering wheel locks and the entire truck shakes violently. It will continue doing this until I stop the vehicle completely. Once it started doing it again as I accelerated after it had stopped. It seems to get worse. I’ve read it is a mechanical fault and causes “Ford death rattle”. It is very dangerous and I have almost lost control of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466716May 31, 2022
STEERING
Steering wheel started to shake violently at high speed on two separate occasions. Ford dealer believes it to be a steering damper. Extremely unsafe as the vehicle becomes uncontrollable and veered into oncoming lane of traffic. Dealer tells me parts are hard to obtain and backordered in other instances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465620May 22, 2022
STEERING
While driving a 2019 Ford F-350 dually with approximately 18000 miles. When a hole or unevenness in the road is encountered, on now multiple occasions, the steering wheel will jerk violently side to side until the vehicle speed is reduced or stopped in order to stop the shaking. When the brake is applied quickly, as a natural reaction to the shaking, the shaking seems to intensify which perhaps due to being the driver can be felt in both the steering wheel and brake pedal. The vehicle is available for inspection. This vehicle weighs in excess of 7000 pound. The need to reduce speed in the presence of traffic and loss of steering control could cause a serious accident. As stated the issue has now occurred on multiple occasions. The vehicle has not yet been looked at by a service center or any other entity but will be asap. Today is Sunday. The vehicle produces no lights or warnings prior to, during or following an occurrence. The prompt for writing this complaint is; My wife was in the vehicle on the most recent occurrence and now wants to get rid of the vehicle. Which in my opinion would only pass th concern along to someone else. I have owned more than one of the Super Duty Trucks and have been aware of what is termed “Death Wobble” for years. This 2019 vehicle is way more violent in its shaking causing tenderness in my left wrist and started occurring at way less mileage than in past Ford Super Duty trucks. Hopefully at some point, before more people and property are damaged, corrections will be made. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11465623May 22, 2022
STEERING, SUSPENSION, UNKNOWN OR OTHER
lost control of the front steering. Was going around a curve on a bridge when suddenly the vehicle started to shake which caused me to lose control of the steering wheel. I came very close to hitting the side of the bridge. it was a good thing I was in a single lane as the pickup was going from side to side. This really freaked out my wife as well as me. She does not want to ride in this very expensive truck again. I am taking in the vehicle 5/23/2022 to have it looked at. Guess at this point hopefully they can tell me what is wrong. Nothing prepared me for what was about to happen. I am very upset at ford and the dealership for not informing about this DEATH WOBBLE problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465179May 18, 2022
SUSPENSION
The contact owns a 2019 Ford F-350. The contact stated while driving 70 MPH, the front wheels and steering wheel began to shake abnormally. The contact stated no warning light was illuminated. The contact slowed down and continued driving. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that she continued to experience the failure and the death wobble while driving. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464393May 12, 2022
STEERING, SUSPENSION
Driving on freeway at 65 mph I hit a small bump on the overpass and my truck steering wheel started to shake uncontrollably. The wheels were as if they had not been balanced and I had very little control of my truck. I felt that I didn't have any control of my vehicle and I could hardly hang onto the steering wheel. I was able to merge off to the side and once I got to a lower speed of 25 the truck seemed to go back to normal. I took the truck into a Ford dealer and they told me it was considered the death wobble. They did some adjustment and sent me on my way. They told me there has been no recall on this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464250May 11, 2022
SUSPENSION
Experience death wobble on front suspension 5 times yesterday on Highway 30 in Nebraska. Violent shaking and had to pull to side of road to stop the vibration. Slowing down on the highway at speeds of 60 mph placed risk of accident based on vehicles behind me on the highway. No warnings, generate every time after hitting a bump in the road surface.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464252May 11, 2022
SUSPENSION
I have read about the Ford F-250/F-350 Death wobble. It happened to me yesterday, 5/10/22, twice. I hit a bump at 55-60 mph and the front end started shaking like it was going to come out from underneath the truck. I had to stop on a 2 lane road with no shoulder to get it under control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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