Ford F-350 Complaints (2018)

205 consumer complaints on file.

#11278207November 5, 2019
STEERING, SUSPENSION, WHEELS
MY TRUCK HAS THE DEATH WOBBLE.. STARTED AT 15K MILES. FRONT STERRING DAMPENER HAS BEEN REPLACED 2 TIMES ALREADY AND GETTING THE 3RD ONE DONE TODAY..TRUCK NOW HAS 36K MILES AND AM GETTING SCARED TO DRIVE HER.. SMALL BUMPS IN THE ROAD CAUSE THE TRUCK TO SHAKE VIOLENTLY UNTIL I GET TO A COMPLETE STOP...VERY DANGEROUS WHEN ON THE HIGHWAY...ALSO BELIEVE THAT THIS PROBLEM HAS CAUSED ISSUES WITH MY TIRES AS WELL AS OTHER SUSPENSION ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276985October 29, 2019
UNKNOWN OR OTHER
FORD 2018 F-350 SUPER DUTY UNCOMMANDED TAILGATE OPENING WITH 3577 MILES. VEHICLE CAN BE PARKED , STATIONARY, TURNING OR IN MOTION AND TAILGATE WILL OPEN ON ITS OWN WITHOUT WARNING. VEHICLE TAKEN TO FORD DEALER ON 3-SEPERATE OCCASION'S AND STILL UNABLE TO DUPLICATE TAILGATE ISSUE. DEALER DID STATE IT HAPPEN TO THEM ONCE IN THE SHOP. TOTAL OF 13 DAYS IN DEALER SHOP. I CALLED FORD CUSTOMER RELATIONSHIP CENTER AND WAS ADVISED TO TAKE VEHICLE BACK TO FORD DEALER. THIS VEHICLE IS EQUIPPED WITH ELECTRONIC TAILGATE THAT CAN BE OPENED WITH THE KEY FOBS. FORD DEALER HAS ADVISED ME FROM , HUMAN ERROR PUSHING TAILGATE BUTTON, GARAGE DOOR OPENER OR LOW BATTERY ON KEY FOBS. ALL THOSE ISSUES HAVE BEEN ADDRESSED WITHOUT ANY SUCCESS. I DID FIND ON LINE A IDENTICAL ISSUE AND A FORD SERVICE BULLETIN (TSB) 17-2196 WAS ISSUED ON A FORD 2017 SUPER DUTY TRUCKS BUT NOT FOR 2018 TRUCKS. AS OF THIS DATE I QUIT COUNTING AFTER 30-TAILGATE OPENINGS. I HAVE NOW ATTACHED A CHAIN ON TAILGATE TO INSIDE TRUCK BODY TO PREVENT THE TAILGATE OPENING AND LOOSING MY CARGO IN TRUCK BED. NOTE: THERE IS NO MECHANICAL DEVICE TO LOCK THE TAILGATE OR TO OVERRIDE ELECTRICAL COMPONENT OF TAILGATE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267697October 10, 2019
STEERING, SUSPENSION
IF TRAVELING 30 MPH OR MORE, AFTER RIDING OVER THE SLIGHTEST BUMP IN THE ROAD, THE VEHICLE WILL BEGIN TO VIOLENTLY SHAKE AND BECOME IMPOSSIBLE TO STEER. ONLY APPLYING ON THE BRAKES FOR SOME TIME WITH BRING THE VEHICLE BACK TO A CONTROLLABLE STATE. I HAVE BROUGHT IT IN TO THE DEALER TO HAVE THIS ISSUE ADDRESSED 3 TIMES - TO NO AVAIL. WHILE IT WILL APPEAR TO BE GONE SHORTLY AFTER PICKING UP FROM THE DEALER, IT WILL SOON BEGIN TO STILL OCCUR AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265959October 3, 2019
STRUCTURE:BODY:TAILGATE
TL* THE CONTACT OWNS A 2018 FORD F-350. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKIING A TURN, THE TAIL GATE DROPPED AND STRUCK A HORSE TRAILER. THE TAI LGATE WAS DESTROYED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258771September 28, 2019
SERVICE BRAKES, STEERING
I WAS DRIVING MY 2018 F350 CREW CAB DUALLY DEISEL TRAVELING AT APPROX. 55MPH DOWN A HILL. I WAS TOWING MY 20FT EQUIPMENT TRAILER WITH MY TRACTOR ON IT FOR A COMBINED WEIGHT OF ABOUT 6K POUNDS. AS I WAS TRAVELING DOWN THIS HILL, I HIT A POTHOLE AND IMMEDIATELY LOST CONTROL OF MY VEHICLE AS THE STEERING WHEEL SHOOK SO VIOLENTLY, I COULDN'T KEEP MY HANDS ON IT. I PANICKED AND DID WHAT I COULD, WHICH WAS SLAM ON THE BRAKES, WHICH MADE THE STEERING WHEEL SHAKE EVEN WORSE. AS MY TRUCK WAS ALL OVER THE ROAD AND MY TRAILER FISH TAILING BEHIND ME, MY PASSENGER AND I BRACED FOR IMPACT. AS THE TRUCK DECREASED IN SPEED, I WAS FINALLY ABLE TO REGAIN CONTROL OF THE TRUCK. MY FORD HAS 11, 800 MILES ON IT. I PURCHASED THE TRUCK USED WITH 11, 400 MILES ON IT, AND NOW I'M BEGINNING TO REALIZE WHY SUCH A BEAUTIFUL TRUCK WAS TRADED IN. I WILL BE CONTACTING MY NEAREST FORD DEALERSHIP ON MONDAY. I'M JUST HAPPY THAT I DIDNT KILL ANYONE AND WAS ABLE TO GO HOME SAFE AT THE END OF THE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258555September 27, 2019
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2018 FORD F-350. WHILE DRIVING 45 MPH OVER A BUMP IN THE ROAD, THE WHEELS WOBBLED UNCONTROLLABLY. THERE WERE NO WARNING INDICATORS ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO LANDERS MCLARTY FORD OF FORT PAYNE (1916 GLENN BLVD SW, FORT PAYNE, AL 35968, 256-273-0060) AND WAS INFORMED THAT THE TRACKING BAR WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258295September 26, 2019
STRUCTURE:BODY
I ORDERED THIS VEHICLE, F350 KING RANCH, AND TOOK DELIVERY FEBRUARY 2018. SINCE THEN THE TAILGATE HAS INTERMITTENTLY OPENED ON ITS OWN. THE FIRST TIME WAS FEBRUARY 27, 2018. THE TRUCK DOES HAVE THE POWER TAILGATE RELEASE OPTION. THIS HAS HAPPENED BOTH WHEN THE TRUCK IS STATIONARY AND IN MOTION. IN THE 19 MONTHS I HAVE HAD THE TRUCK THE TAILGATE HAS OPENED APPROXIMATELY 15 TIMES. FORTUNATELY, I HAVEN'T LOST ANYTHING OUT OF THE BED WHILE DRIVING, SO FAR. I HAVE NO IDEA WHAT THE CAUSE IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241381August 2, 2019
WHEELS
FOUR VALVE STEMS HAVE BEEN REPLACED FOR CORROSION AND LEAKING IN THE LAST 2 MONTHS ON 3 OF MY 6 WHEELS. TENDS TO HAPPEN OVER NIGHT. TIRE IS FINE WHEN PARKED THEN NEXT DAY LITTLE TO NO AIR IN TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240562July 30, 2019
ELECTRICAL SYSTEM
THE TAILGATE OPENS ON ITS OWN. THE LATEST INCIDENT, THE TAILGATE OPENED ON ITS OWN WHILE TRAVELING. INITIALLY I THOUGHT I MIGHT HAVE PRESS THE TAILGATE BUTTON BUT AFTER SECURING THE KEY TO ENSURE NOTHING PRESSES AGAINST THE BUTTON FOUND OUT THAT IS THAT IS NOT THE CASE. LATEST INCIDENT OCCURRED ON 29 JUL 19 AND CAUSE DAMAGE TO MY TRAVEL TRAILER AND THE TAILGATE ITSELF . I AM CURRENTLY USE S BUNGEE CORD TO SECURE THE TAILGATE FROM OPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235312July 27, 2019
STEERING, SUSPENSION
WHILE DRIVING ACROSS A HIGHWAY OVERPASS AT ABOUT 45 MPH AND DRIVING OVER A SMALL ROUGH SPOT, VEHICLE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY TO A POINT I HAD TO HIT THE BRAKES HARD, TO SLOW DOWN AND REGAIN CONTROL OF MY VEHICLE. IF ANOTHER VEHICLE HAD BEEN DRIVING PAST ME WHILE THIS WAS HAPPENING, I WOULD HAVE HIT THEM. I SPECIAL ORDERED THIS TRUCK AND DIDN'T EXPECT ANYTHING DANGEROUS LIKE THIS TO HAPPEN IN A NEW TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235009July 26, 2019
STRUCTURE:BODY
WE ARE EXPERIENCING NUMEROUS UNCOMMANDED TAILGATE DROPS WHILE THE VEHICLE IS IN MOTION OR JUST RUNNING. WE RECENTLY WERE TOWING OUR 5TH WHEEL TRAILER AND WHEN WE PULLED INTO FUEL UP OUR TAILGATE DROPPED AND DAMAGED BOTH THE TRUCK'S TAILGATE (TOP MOLDING) AND PUT A HOLE IN THE FRONT COMPARTMENT DOOR OF THE FIFTH WHEEL. (PICTURES PROVIDED). WE HAVE TAKEN THE TRUCK INTO TWO FORD DEALERSHIPS AND THEY HAVE NOT BEEN ABLE TO DUPLICATE OR DIAGNOSE THE PROBLEM AND PER FORD MOTOR COMPANY, THEY HAVE STOPPED TRYING TO DIAGNOSE THE PROBLEM. ON ANOTHER DAY, WE EXPERIENCED THREE DIFFERENT UNCOMMANDED TAILGATE DROPS WHILE WE WERE TOWING OUR BOAT. ONE TIME, MY HUSBAND WAS BACKING THE TRUCK AND I WAS STANDING ALONGSIDE THE TRUCK AND THE TAILGATE DROPPED UNCOMMANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228293June 28, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
WE WERE DRIVING DOWN THE HIGHWAY I26 INTO ASHEVILLE AND THE TAILGATE OPENED WE HEARD A NOISE WENT TO PULL OFF THE HIGHWAY AND THE POISE WAS WORSE STOPPED IMMEDIATELY GOT OUR TAILGATE HAD COME OPEN AND WAS SHREDDED BY THE HORSE TRAILER. THIS HAS NEVER HAPPENED WHILE PULLING THE TRAILER BUT IT HAS HAPPENED A FEW TIME PREVIOUSLY BUT I ASSUMED I HIT THE BUTTON ON THE KEY. DIDN'T THINK MUCH MORE BUT NOW SEEING THIS IT MAY HAVE HAPPENED WHILE DRIVING. SCARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221613June 20, 2019
WHEELS
I OWN A 2018 F 350 DUAL REAR WHEEL PICKUP. I HAVE HAD LEAKING TIRES/RIMS FOR SEVERAL MONTHS NOW. MY OWN RESEARCH HAS SHOWN THIS TO BE A CONTINUING PROBLEM AND HAVE HAD THE TRUCK TO THE DEALER SEVERAL TIMES WITHOUT RESOLUTION. TWO OF THE TIRES STILL LEAK A LOT AND 2 OF THE TIRES LEAK SLOWER. THE INNER TWO REAR WHEELS DO NOT LEAK LIKELY BECAUSE THEY ARE STEEL RIMS, AND NOT THE ALUMINUM ONES CONNECTED TO A STEEL TPMS SENSOR THAT CAUSES CORROSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219490June 12, 2019
SUSPENSION, WHEELS
DEATH WOBBLE ON FREEWAY GOING ABOUT 75MPH, WENT OVER A SMALL BUMP WHEN GOING OVER AN OVERPASS AND IT WAS SHAKING SO HARD I ALMOST CRASHED WITH MY TWO CHILDREN IN THE TRUCK AND I HAD TO PULL OFF THE ROAD AND COMPLETELY STOP BEFORE I COULD GET IT TO STOP , TRUCK HAS LESS THAN 18,000 MILES ON IT. TOOK IT IN TO FORD AND THEY SHOW THE CASTER BEING OUT OF ALIGNMENT. JUST HAD IT ALIGNED AT A DIFFERENT FORD DEALERSHIP A FEW WEEKS AGO. NOW I'M BEING TOLD I HAVE TO PAY TO REPLACE SOME SORT OF BOLTS AND IT'LL TAKE ABOUT 2.5 HOURS TO REPLACE, WHICH MEANS A FEW HUNDRED DOLLARS?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216928May 30, 2019
POWER TRAIN, STEERING, SUSPENSION
THE TRUCK EXPERIENCED WHAT IS CALLED DEATH WOBBLE HIT A BUMP AND TIRES AND STEERING WHEEL SHOOK UNCONTROLLABLY TOLD BY FORD THIS IS A COMMON ISSUE. I HAVE IT ON A DRIVE CAMERA UPLOADING VIDEO. I WAS GOING 66 MPH ON HWY 201 WEST BOUND SLC, UT. HTTPS://YOUTU.BE/LTIGJLDXSJO LINK TO VIDEO ON YOUTUBE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207460May 14, 2019
VISIBILITY/WIPER
AFTER PARKING AND GETTING OUT OF TRUCK AND CLOSING THE FRONT DOOR THE REAR WINDOW IN THE CAB SHATTERED AND BOWED OUTWARDS. IT WAS 60 DEGREES OUTSIDE . FORD SAID THEY WILL NOT COVER A REPLACEMENT . TRUCK HAS 12391 MILES ON IT. FORD SAID IT IS NOT COVERED UNDER WARRANTY AND REFUSED TO ADMIT SOMETHING WAS WRONG WITH THE GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205304May 2, 2019
STRUCTURE:BODY
THE TAILGATE WILL COME DOWN WHILE RIDING DOWN THE ROAD OR AFTER HITTING A BUMP. VERY UNSAFE WHILE HAULING OR TOWING. THERE IS NO INDICATOR IN THE CAB TO TELL YOU THE TAILGATE HAS DROPPED. HAVE HAD IT IN FOR SERVICE AT LEAST 4 TIMES. VEHICLE IS LESS THAN A YEAR OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204365April 29, 2019
STEERING, SUSPENSION
EXPERIENCE FRONT END WOBBLE WHEN ENCOUNTERING ROUGH SECTIONS OF HIGHWAY . OCCURS WHEN DRIVING HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204262April 28, 2019
STEERING
TRAVELING ON THE INTERSTATE AT APROX 65MPH HIT A BUMP IN THE ROAD AND THE FRONT END STARTED VIOLENTLY SHAKING & HAD TO SLOW TO BELOW 30MPH TO GET THE SHAKING TO STOP. I HAVE EXPERIENCED THIS SEVERAL TIMES. I TOOK THE TRUCK TO THE SHOP & THEY DID A FRONT END ALIGNMENT AND CHECKED THE BALANCE OF THE TIRES, NEVER MENTIONING THE "DEATH WOBBLE". IT DID TAKE CARE OF THE PROBLEM FOR 3 MONTHS HOWEVER THE PROBLEM HAS RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196834April 17, 2019
STEERING
WHEN TRAVELING AT FREEWAY SPEEDS (70 MPH), I HIT A ROUGH SPOT IN THE ROAD AND MY STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. I HAD TO SLOW DOWN TO GET IT TO STOP. THE TRUCK HAS 13,256 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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