Ford F-350 Complaints (2018)

205 consumer complaints on file.

#11289819December 18, 2019
STEERING
ON 12/17/19 I WAS TRAVELING AT AROUND 65 MPH ON A HIGHWAY WHEN I HIT A BUMP WHICH CAUSED VIOLENT OSCILLATIONS IN MY STEERING. I HAD NO CONTROL AND HAD TO SLOW DOWN RAPIDLY CAUSING A TRACTOR-TRAILER TRAVELING BEHIND ME TO CHANGE LANES QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289821December 18, 2019
STEERING, SUSPENSION, UNKNOWN OR OTHER
ON SEVERAL OCCASIONS, THIS VEHICLE WITH 19,000 MILES ON IT, GETS THE "DEATH WOBBLE". THE FRONT WHEELS, & STEERING WHEEL, START SHAKING VIOLENTLY, SHAKING THE WHOLE TRUCK CAUSING LOSS OF CONTROL. THE STEERING WHEEL SHAKES SO VIOLENTLY THAT YOU LOOSE GRIP OF IT. THE TRUCK CAN'T BE STEERED AND ONLY BY SLAMMING ON THE BRAKES TO SLOW DOWN CAN THE VIOLENT SHAKING BE STOPPED. IT HAPPENS COMPLETELY RANDOMLY. IT HAPPENED TO ME AT 75 MPH, 70 MPH, & AT 55 MPH. I WAS ALMOST REAR-ENDED EVERY TIME IT HAPPENED BECAUSE I HAVE TO SLOW DOWN IN MY LANE. I TOOK IT TO FORD & THEY PUT NEW PARTS ON BUT IT STILL DOES IT. LOOKING ONLINE, THIS APPEARS TO BE AN ONGOING SAFETY ISSUE THAT FORD CAN'T FIGURE OUT HOW TO FIX IT. ALL SERVICE ON MY TRUCK HAS BEEN BY THE FORD DEALER, INCLUDING TIRE ROTATIONS, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289691December 17, 2019
STEERING, SUSPENSION
EXPERIENCED "DEATH WOBBLE" WHILE DRIVING AT 70 MPH ON FREEWAY AND CROSSING A EXPANSION JOINT IN THE ROADWAY. HAD TO SLOW TO UNDER 30 TO GAIN CONTROL. DURRING RUSH HOUR THIS WAS VERY UNSAFE. FORD HAS REPLACED THE TRACK BAR BALL JOINT UNDER WARRANTY AT 15000ISH MILES DUE TO IT BEING COMPLETELY WORN OUT CAUSING ALL KINDS OF CODES AND ALARMS ON THE DASH.ONCE REPLACED THE CLUNKING AND THE TRACTION CONTROL ALARMS HAVE NOT RECURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289766December 17, 2019
STEERING
WHEN TRAVELING DOWN THE HIGHWAY AT 80 MILE AN HOUR AND HIT A BUMP IN THE ROAD THE STEERING WHEEL GETS A VIOLENT SHAKING AND THE WHOLE TRUCK STARTS SHAKING THE ONLY WAY TO CORRECT THIS IS TO HIT YOUR BREAKS AND SLOW DOWN TO APPROXIMATELY 25 TO 30 MILES AN HOUR THIS DEATH WOBBLE PUTS YOU OUT OF CONTROL OF THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288661December 12, 2019
STEERING, SUSPENSION
HAVE EXPERIENCED VIOLENT UNCONTROLLABLE SHAKING IN THE FRONT END WHEN GOING OVER EVEN THE SMALLEST OF BUMPS. I'VE HAD THE FRONT END PARTS CHANGED OUT (SHIMMY SHOCK, LINKS,ETC. HAVE THIS DONE EVERY 3,000 MILES ROUGHLY. I NOW HAVE 20,000 MILES ON MY VERY EXPENSIVE F350 POWER STROKE. DEALERSHIP CLAIMS FORD IS AWARE BUT DOESN'T HAVE A FIX. I KNOW THERE IS A CLASS ACTION LAWSUIT OUT ON THIS BUT FORD IS DENYING IT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287986December 9, 2019
STEERING, SUSPENSION
EXCESSIVE VIBRATION AT FRONT. KNOWN AS THE "DEATH WOBBLE". TOOK IN TO FORD DEALERSHIP. ACCORDING TO THEM, PARTS ARE ON BACKORDER. TRUCK VIOLENTLY VIBRATES TO THE POINT WHERE I LOSE CONTROL WHEN I HIT A SMALL BUMP. ALMOST CRASHED INTO SOMEONE SEVERAL TIMES. HAD TO COME TO A COMPLETE STOP ON THE HIGHWAY IN ORDER FOR VIBRATION TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287650December 7, 2019
STRUCTURE:BODY
TAILGATE OPENS ON ITS OWN...NO INDICATION THAT IT IS OPEN...CAN NOT SEE IN THE MIRROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287401December 6, 2019
STEERING, SUSPENSION, WHEELS
SPEEDS GREATER THAN 70 MPH AND HITTING SMALL BUMP CAUSES TRUCK FRONT TIRES/DRIVE SUSPENSION TO SHAKE UNCONTROLLABLY. ALSO KNOWN AS A DEATH WOBBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287427December 6, 2019
SUSPENSION
I WAS TRAVELING AT 64 MPH ON 75 SOUTH UNLOADED AROUND AUSTIN LANDING AREA WHEN MY TRUCK ENCOUNTERED A FEW CRACKS IN THE PAVEMENT. THE TRUCK BEGAN TO SHAKE VIOLENTLY WITH THE STEERING WHEEL RAPIDLY MOVING LEFT TO RIGHT. THE PROBLEM DID NOT CEASE UNTIL I REDUCED SPEED TO 20 MPH. TRUCK WAS VERY DIFFICULT TO CONTROL. I HAVE NO MODIFICATIONS ON THE VEHICLE AND CALL SERVICE HAS BEEN PERFORMED AT ALL SERVICE INTERVALS BY FORD DEALERS ONLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286352December 2, 2019
SUSPENSION
THIS VEHICLE HAS HAD THE FORD DEATH WOBBLE FOR MONTHS. IT HAS BEEN TO THE LOCAL DEALERSHIP 3 TIMES NOW, AND IS CURRENTLY WAITING FOR PARTS FOR THE THIRD REPAIR. THE SECOND TIME THIS TRUCK WAS IN THE SHOP THE ISSUE RETURNED THE VERY NEXT DAY. I HAVE BEEN IN CONTACT WITH FORD CUSTOMER SERVICE SEVERAL TIMES WITH NO SATISFACTION ON THIS ISSUE. I HAVE ALSO VOICED CONCERNS WITH FORD THAT IF THIS HAPPENS ON ICY ROADS THAT SOMETHING MORE SERIOUS COULD HAPPEN. I ASKED THE FORD REP TO RESEARCH THIS ISSUE SO SHE COULD REALIZE JUST HOW COMMON IT IS. MY WIFE FEARS SOMETHING IS GOING TO HAPPEN TO ME ANY TIME I TAKE THIS TRUCK ON THE HIGHWAY. THE WOBBLE HAS HAPPENED ANYWHERE FROM 55 TO75 MPH WITH NO NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286387December 2, 2019
STEERING, SUSPENSION
WHEN DRIVING ABOUT 55 MPH ON A TWO LANE HIGHWAY AND AFTER GOING OVER A SMALL ROADWAY BUMP, MY STEERING AND ENTIRE TRUCK STARTED SHAKING VIOLENTLY. THE SHAKING STOPPED AFTER QUICKLY SLOWING DOWN TO ABOUT 35 MPH. THIS HAS HAPPENED 5 TIMES IN THE LAST MONTH SO FAR. I FEAR THIS WILL CAUSE SERIOUS INJURY OR DEATH AT SOME POINT, ESPECIALLY IF THE VIOLENT SHAKING OCCURS WHILE TOWING OUR TRAILER. I DO NOT LET MY 17 YEAR OLD SON DRIVE THE TRUCK ANYMORE DUE TO FEAR THIS MIGHT HAPPEN TO HIM WHILE DRIVING. THE TRUCK IS A 2018 F350 WITH ONLY 22,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283155December 1, 2019
STEERING
I WAS DRIVING ON I-5 SOUTH IN PORTLAND OREGON AT A SPEED OF 50 MPH AROUND 12PM 12/01/2019 IN MY 2018 F350 DIESEL PICKUP.THE DRIVER SIDE FRONT TIRE ENCOUNTERED A SMALL BUMP IN ROADWAY SURFACE AT WHICH TIME THAT OCCURRED THE TRUCK STARTED SHAKING VIOLENTLY AND STEERING WAS WOBBLING BACK AND FORTH MAKING THE ABILITY TO CONTROL THE VEHICLE ALMOST IMPOSSIBLE. THIS IS A SERIOUS SAFETY ISSUE GIVING THE ABILITY TO CONTROL THE VEHICLE IS ALMOST COMPLETELY LOST. MY WIFE AND II WERE IN THE VEHICLE AT THE TIME OF THE INCIDENT AND BOTH EXPERIENCED THIS FIRST HAND. I HAVE DONE SOME RESEARCH AND SEE THAT THIS IS CALLED A "DEATH WOBBLE" WELL HAVING EXPERIENCED IT SOMETHING NEEDS TO BE DONE THE VEHICLE IS NOT SAFE I PURCHASED THE TRUCK NEW AND I AM THE ORIGINAL OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281319November 20, 2019
STEERING, SUSPENSION
IN JANUARY OF 2019 WHILE TRAVELING AT HIGHWAY SPEED OF APPROXIMATELY 65 MILES PER HOUR ON THE INTERSTATE IN VT MY TRUCK STEERING WHEEL BEGAN OSCILLATING UNCONTROLLABLY CAUSING VIOLENT SHAKING IN THE ENTIRE VEHICLE. I IMMEDIATELY PULLED TRUCK OVER AS I THOUGHT I HAD A FLAT TIRE. MUCH TO MY SURPRISE I FOUND NO PROBLEMS APPARENT SO I BEGAN ON THE HIGHWAY AGAIN. ABOUT 5 MINUTES LATER I HIT SOME BUMPS ON THE ROAD AND AGAIN THE VIOLENT OSCILLATION OCCURRED. IT SEEMED TO BE THE FRONT DRIVER SIDE WHERE THE PROBLEM WAS LOCATED. I PULLED OVER AGAIN AND FURTHER INSPECTED SUSPENSION BUT COULD NOT FIND ANY PROBLEM. I CALLED DEALERSHIPS BUT BEING A SUNDAY ALL WE'RE CLOSED AND I WAS 8 HOURS FROM HOME. AGAIN I GOT ON THE ROAD....I NOTICED THIS VIOLENT SHAKING WOULD OCCUR AT SPEEDS AT OR ABOVE 60 MPH WHENEVER I WOULD HIT A BUMP ON THE ROAD. THE SHAKING WOULD CONTINUE UNTIL I BROUGHT THE TRUCK TO A COMPLETE STOP. FOR THE REMAINED OF THE DROVE HOME I DROVE IN THE SLOW LANE AT 45 MILES PER HOUR. WHEN I RETURNED HOME I SPOKE TO MY LOCAL DEALERSHIP POTTSVILLE FORD WHO ADVISED ME TO BRING VEHICLE FOR SEVICE. THEY EXAMINED AND SAID THAT THEY WOULD REPLACE STEERING DAMPER AND THE FRONT BUSHINGS. THIS WAS COVERED UNDER WARRANTY. AGAIN YESTERDAY 11/19 WHILE DRIVING TO PA TO VISIT MY BROTHER IN THE HOSPITAL THE SAME PROBLEM OCCURRED WHILE TRAVELING APPROXIMATELY 68 MPH ON I476 IN PA. THIS TIME I WAS IN THE FAST LANE IN MUCH TRAFFIC AND THE OSCILLATION NEARLY CAUSED ME A MAJOR ACCIDENT PRIOR TO MY BEING ABLE TO PULL CAR OVER. I CALLED DEALER IN PA WHO ADVISED THIS IS PART OF A TSB 19-2274 HOWEVER PART TO FOX IS IN BACK ORDER AND WOULD NOT BE COVERED UNDER WARRANTY AS NO RECALL EXISTS. I AM NOW STUCK HOURS FROM HOME WITH NO VEHICLE AND NO MEANS TO REPAIR. THIS EXTREMELY UNSAFE CONDITION SHOULD BE EVALUATED BY FORD AND GIVEN RECALL STATUS TO HOLDER FORD ACCOUNTABLE TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281124November 19, 2019
STEERING, SUSPENSION
FIRST TIME, WAS IN MOTION PULLING A TRAILER AT ABOUT 70 MPH AND HIT A ROUGH SPOT IN THE HIGHWAY, TRUCK STARTED VIOLENTLY SHAKING AND THOUGHT WE WERE ABOUT TO GO INTO THE DITCH AS I LOST CONTROL OF THE STEERING. THE TRUCK BRAKES MADE IT SHAKE WORSE SO I USED THE TRAILER BRAKES TO SLOW DOWN WHICH MADE THE SHAKING FINALLY STOP. LAST TIME IT HAPPENED HIT AN UNEVEN PART OF A HIGHWAY GOING ABOUT 60 MPH, NOT TOWING ANYTHING, TRUCK STARTED TO VIOLENTLY SHAKE AND I LOST CONTROL OF THE STEERING UNTIL IT WAS SLOWED DOWN ENOUGH TO STOP SHAKING. UNABLE TO BRAKE, JUST HAD TO LET IT SLOW DOWN ON IT'S OWN. WHEELS WERE WOBBLING.CAUSED ME TO LOSE CONTROL OF STEERING. HAPPENS ANYTIME I'M GOING OVER 60MPH AND HIT AN UNEVEN SPOT IN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281189November 19, 2019
STEERING, SUSPENSION, WHEELS
DEATH WOBBLE!!! I HAVE 15,600 MILES ON MY VEHICLE AND I CAN'T NOT DRIVE IT DOWN THE ROAD DUE TO THE DEATH WOBBLE. THIS HAS HAPPENED AT SPEEDS BETWEEN 50 AND 80 MPH AND HAS NEARLY SENT ME INTO THE DITCH AND OTHER OTHER VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280620November 17, 2019
STEERING
SO FAR TWICE WITHIN ONE WEEK (11/10/19 AND 11/16/19) WHILE TRAVELING AT HIGHWAY SPEEDS I EXPERIENCE VIOLENT STEERING OSCILLATIONS. RESEARCHING ONLINE I SEE THAT MANY CALL THIS THE "DEATH WOBBLE." THE ONLY THING THAT STOPPED IT WAS DECELERATING TO A VERY SLOW SPEED - NOT VERY SAFE ON THE HIGHWAY. THE FIRST TIME IT HAPPENED, I WAS TRAVELING ABOUT 65 MPH AND TOWING AN AIRSTREAM TRAVEL TRAILER (ABOUT 8,000 LBS). THE SECOND TIME I WAS TRAVELING ABOUT 55 MPH AND NOT TOWING. BOTH TIMES IT HAPPENED WHEN HITTING AN EXPANSION JOINT ON THE ROAD. IT APPEARED TO OCCUR SEVERAL OTHER TIMES, BUT LESS SEVER AND CORRECTED ITSELF. I HAVE APPROXIMATELY 55K MILES ON THE TRUCK. EVERYTHING ON THE TRUCK IS ORIGINAL OEM. ALL TIRES WERE PROPERLY INFLATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280264November 15, 2019
STEERING, SUSPENSION
WHEN DRIVING DOWN INTERSTATE ABOVE 60 MPH ON 11/14/2019, I HIT A BUMP AND THE STEERING WHEEL AND FRONT SUSPENSION BECAME TO VIBRATE AND SHAKING VIOLENTLY ALMOST LIKE THE FRONT DRIVER SIDE TIRE WAS GOING TO COME OFF. TOOK IT TO A DEALERSHIP AND THEY STATED IT EXPERIENCE THE "DEATH WOBBLE" AND THAT THERE IS AN ISSUE WITH THE FRONT SUSPENSION ON NEWER MODEL F350 TRUCKS. I HAD TO KEEP THE VEHICLE UNDER 60 MPH IN ORDER TO MAINTAIN CONTROL WHEN THE VEHICLE HIT ANY BUMP IN THE ROADWAY IN ORDER TO MAINTAIN CONTROL OF THE VEHICLE. THE ENTIRE SUSPENSION SEEMED TO VIBRATE UP AND DOWN ANYTIME IT HIT A BUMP IN THE ROADWAY WHEN TRYING TO GO HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280367November 15, 2019
STEERING, SUSPENSION
17000 MILES ON TRUCK AND HAS RAPIDLY DEVELOPED A DEATH WOBBLE IN FRONT OF TRUCK WHEN ANOVE 45 MPH AND HIT BUMP IN ROAD, MUST RAPIDLY BRAKE TO CONTROL TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279540November 12, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2018 FORD F-350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18E021000 (STRUCTURE). THE CONTACT RESPONDED BY FORWARDING HIS INFORMATION, PER THE MANUFACTURER'S INSTRUCTIONS, TO WWW.READINGBODY.COM/WARRANTYINFO. THE CONTACT WAS INFORMED THAT NO REPAIRS WERE NECESSARY BECAUSE THERE WAS NO FAILURE WITH THE VEHICLE. A COUPLE OF MONTHS LATER, WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE WAS PULLED OVER WHEN THE CONTACT WAS FLAGGED DOWN BY A MOTORIST. THE CONTACT STATED THAT THE BUMPER BRACKET SNAPPED AND DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT SHOULD HAVE CONTACTED THE DEALER FOR THE RECALL AND NOT THE DISTRIBUTOR VIA THEIR WEBSITE. THE CONTACT WAS NOT CALLED BACK AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279610November 12, 2019
STEERING
TRUCK HAS A SEVERE WOBBLE WHEN DRIVING OVER A BUMP AT LIKE A BRIDGE OR POTHOLE IN THE ROAD WHEN DRIVING OVER 50MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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