Ford F-350 Complaints (2016)

209 consumer complaints on file.

#11331561June 29, 2020
ELECTRICAL SYSTEM
I NEED A WIRING HARNESS FOR MY REVERSE CAMERA ON MY F350. THERE ARE 0 PARTS AVAILABLE AS THIS IS A KNOWN ISSUE WITH THESE TRUCKS AS IS THE IN CAB PORTION OF THIS HARNESS. I'VE TALKED TO MULTIPLE DEALERS AND FORD THEMSELVES AND THERE IS NO INTENT TO MAKE THIS PART, WHICH MEANS MY REVERSE CAMERA WILL NO LONGER FUNCTION. PART NUMBER FC3Z-14A412-A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329116June 16, 2020
STEERING
DEATH WOBBLE! THE KNOW PROBLEM FORD HAS WITH THEIR SUPER DUTY TRUCK BUT WON'T FIX! I AM A 56 YEAR OLD WOMAN AND WAS DRIVING ON THE EXPRESSWAY WITH MY DAUGHTER WHEN THE DEATH WOBBLE HAPPEN. MY STEERING WHEELS STARTED SHAKING SO HARD I THOUGHT ALL 6 OF MY TIRES HAD BLOWN. I HAD NO CONTROL OVER MY VEHICLE AND THAN GOD THERE WAS NO OTHER CARS NEAR ME. IT IS JUST GETTING WORSE NOW. I HIT ANY LITTLE BUMPS ON EVEN THE SIDE ROAD AND THE DEATH WOBBLE HAPPENS AGAIN. CALLED MY FORD DEAL AND THEY SAY NO KNOW FIX FOR IT. I CAN BRING IT IN AND THEY CAN TRY TO REPLACE THE STARING TRACKING BAR. BUT DON'T KNOW IF THAT WILL FIX IT. FORD NEEDS TO BE HELD RESPONSIBLE AND PAY FOR THE FIX! I AM AFRAID TO DRIVE MY OWN VEHICLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327664June 7, 2020
SUSPENSION
WHEN DRIVING AT HIGHWAY SPEED AND THE TRUCK ENCOUNTERS A BUMP ON THE RIGHT OR LEFT FRONT SUSPENSION, SOMETIMES A DEATH WOBBLE (SEVERE TIRE/SUSPENSION BOUNCE) OCCURS THAT ONLY CAN BE STOPPED BY SLOWING SEVERELY. THE BOUNCE/WOBBLE IS SO SEVERE THAT YOU CAN NOT STEER OR DO ANYTHING EXCEPT HANG ON AND JAM ON THE BREAKS TO GET IT TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325592May 22, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
ABOUT 2018 MY 2016 F350 DIESEL GAS MILEAGE WAS GOOD AROUND 16 MPG CITY AND 19MPG HWY I TOOK MY TRUCK TO FORD FOR SERVICE BECAUSE THE REGENERATION WOULD KEEP COMING ON ALL THE TIME WELL THEY FINELY SAID IT WAS A SENSOR BUT DID NOTHING TO REPLACE ANYTHING BUT THEY TOLD ME FORD COMPANY TOLD THEM TO RE-FLASH MY COMPUTER IN MY TRUCK BECAUSE THEY HAD A UPDATE WELL MY GAS MILEAGE WENT DOWN TO 11 MPG CITY AND 9 MPG HWY AND I TRY TO TAKE IT BACK AND TELL ME IT IS NO LONGER UNDER WARRANTY.....SO THEY DID SOMETHING TO MY FUEL MILEAGE WHICH IS TOTALLY WRONG WHAT THEY DID TO ME BECAUSE WHEN I BOUGHT IT THE TRUCK THE FUEL MILEAGE WAS BETTER SO I AM LOOSING MONEY EVERY TIME I DRIVE IT BECAUSE WHAT THE DID BEHIND MY BACK OUR FIRST TRIP ABOUT OCT 2019 WE HAD POWER LOSS WHILE DRIVING AT AROUND 60 MPH WHERE NO MATTER HOW FAR I PUSH THE GAS PEDDLE TO THE FLOOR NOTHING HAPPEN OF FLAT LAND WHILE TOWING AND IN HEAVY TRAFFIC WHERE SPEED LIMIT WAS HIGHER THEN 60 MPH WHERE PEOPLE WERE RUSHING AROUND ME AND HONKING THERE HORNS AND WE COULD NOT PULL OVER WITH NO POWER TO GET OVER A CHECK ENGINE LIGHT ON WE HAVEN'T USED THIS TRUCK MUCH IF I DID WOULD HAVE MORE PROBLEMS SO I WILL NOT KNOW WHAT WILL HAPPEN THIS YEAR ON THE 2ND TRIP ALSO I HAVE CHECK ENGINE THAT COMES ON WITHOUT TOWING BUT GOES OUT AFTER AWHILE AND THE DEALER TOLD ME THEY CANT DO ANYTHING ..I DO HAVE A PICTURE OF THE CHECK ENGINE LIGHT ON AT 20,203 MILES AND NOW I ONLY HAVE 20,300 ON A 2016 F350 TRUCK RIGHT NOW AND IT IS MAY 22, 2020 THE CHECK ENGINE LIGHT WAS ON MORE THEN ONE TIME BUT THIS WAS THE FIRST TIME I TOOK A PICTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325619May 22, 2020
STEERING
TRUCK HAS ~130K MILES. AT RANDOM TIMES, TYPICALLY DURING BREAKING THE DRIVERS FRONT WHEEL WILL SHIMMY OR VIBRATE CAUSING THE TRUCK TO SHAKE VIOLENTLY. THIS HAS HAPPENED MULTIPLE TIMES. THIS HAS OCCURRED ON CITY STREETS, STATE HIGHWAY AND INTERSTATE HIGHWAYS. DEALERS ARE OF NO HELP. DATE SELECTED FOR OCCURRENCE BELOW IS THE LAST TIME THIS HAPPENED. FIRST OCCURRENCE WAS ~6 MONTHS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322864April 30, 2020
SUSPENSION
THE DEATH WOBBLE ON A 2016 FORD F 350. I HIT AN EXPANSION JOINT AND I THOUGHT I HAD A BLOWN TIRE . GOT OUT OF THE TRUCK AND CHECKED TO SEE IF I HAD A BLOWN TIRE? NOPE PROCEEDED DOWN THE ROAD NO PROBLEMS! THE THE NEXT DAY HIT A POT HOLE AND SAME THING HAPPENED. HAD A SHOP REPLACE TRACK BAR BUSHING AND THOUGHT IT WAS FIXED, MIND YOU NOT TWO DAYS LATER IT OCCURRED AGAIN , NOW I BOUGHT THIS TRUCK USED WITH 23000ISH MILES AND THE FORD DEALER I BOUGHT IT FROM DID NOT TELL TELL ME ANYTHING ABOUT A LIFT KIT THAT WAS INSTALLED REPLACING THE SHOCKE STEERING DAMPENER AND ADDED A DUAL STEERING STABILIZER, AFTER 800$ LATER NOTHING HAS CHANGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322756April 29, 2020
SUSPENSION
I HAVE THE DEATH WOBBLE !!! I CAN JUST BE DRIVING DOWN ANY ROAD AND COME ACROSS THE SLIGHTEST CHANGE IN SURFACE AND THE FRONT END JUST STARTS SHAKING TO WHERE I HAVE TO COME TO A STOP TO GET IT TO STOP. I HAD IT REPAIRED AT A LOCAL SHOP AND IT DID IT ON THE WAY HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321588April 20, 2020
STRUCTURE:BODY
BEFORE PURCHASING THE TRUCK IT WAS NEVER DISCLOSED TO ME IT WAS IN ACCIDENT OR A TREE OR SOMETHING FELL ON IT THE ROOF/ BACK WINDOW WAS LEAKING I TOLD THEM (DEALERSHIP), WHEN IT RAINS OR WHEN IT SNOWED THE WATER LEAKED INSIDE THE TRUCK, I WAS BACKING UP TO PUT SMALL TRAILER ON IT AND IT BUMPED THE BACK WINDOW AND IT SHATTERED, CALLED SAFELITE IN ONTARIO TO FIX WINDOW, FOUND OUT THE BACK WINDOW WAS FULL OF BUNDLE, THEY WOULDN'T FIX IT CAUSE IT HAD SO MUCH BUNDLE IN IT, SAFELITE STATED THAT THE TRUCK WAS IN WRECK AND IT WAS REPAINTED AND WHOEVER HAD IT BEFORE I PURCHASED IT FIXED IT AND SOLD IT, I CALLED A FEW OTHER PLACES AND THEY WON'T FIX IT EITHER CAUSE THAT SAME REASON, I WOULD HAVE TO TAKE IT TO A BODY SHOP. I TALK TO THE DEALERSHIP WHERE I GOT IT FROM AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT IT. WHEN PURCHASED THE TRUCK ON THE DRIVER SIDE IN THE DOOR THERE WASN'T A STICKER THERE THAT IS SUPPOSED TO BE THERE, IT'S NO STICKERS IN NONE OF THE DOORS IT'S BEEN IN THE SHOP EVERY OTHER WEEK AND SOMETHING HAS TO BE FIXED. SINCE TRUCK WAS PURCHASED IT'S BEEN IN THE SHOP SEVERAL TIMES, IT SEEMS LIKE SINCE BEGINNING OF NOVEMBER 2019. I HAVE SPENT MORE MONEY INTO GETTING THE TRUCK FIXED THAN DRIVING IT. I FEEL LIKE I'M BEING TREATED UNFAIR AND TAKING ADVANTAGE OF FOR WHAT THEY SOLD ME THIS TRUCK FOR AND IT HAS ALL THESE PROBLEMS. I PURCHASED THIS TRUCK FOR WORK (OWN BUSINESS) AND CAN'T GET THE JOB DONE AND PAY PAYMENTS ON TIME IF I DON'T HAVE A PROPER TRUCK TO GET THE WORK DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316958March 9, 2020
STEERING, SUSPENSION, WHEELS
SINCE NEW A DEATH WOBBLE HAS OCCURRED WHILE TRAVELING AT SPEEDS OVER 30 MPH. THIS IS A RANDOM ISSUE THAT HAPPENS WHEN HITTING A BUMP IN THE ROAD. SOMETIMES IT GOES AWAY QUICKLY OTHER TIMES I NEED TO PULL OVER AND STOP COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306914February 4, 2020
STEERING, SUSPENSION
EXTREMELY VIOLENT SHAKING OF STEERING WHEEL AND TRUCK. ALSO KNOWN AS THE DEATH WOBBLE. THIS HAPPENS AT HIGHWAY SPEEDS AND IS IN PREDICTABLE WHEN IT WILL DO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299472January 15, 2020
FUEL/PROPULSION SYSTEM
TRUCK WAS TAKEN TO GREEN FORD PEORIA IL. FOR RECALL ON THE CRANKCASE VENTILATION RECALL. AFTER RECEIVING MY TRUCK BACK THE NEXT DAY TRUCK THREW ANOTHER ENGINE LIGHT ON AND TRUCK WAS RETURNED THAT DAY TO FIND REDUCTANT HEATER CODE WAS SHOWING. MY TRUCK OF COURSE IS A 2016 F350 WITH THE 6.7 FOUND RECALLS FOR PREVIOUS YEARS BUT NOT THIS TRUCK YEAR, SAME EXACT ISSUE. I LEFT THE DEALERSHIP PREPARING TO ENTER THE HIGHWAY, TRUCK WAS STILL UNDER FULL POWER AS I MERGED INTO HEAVY TRAFFIC SPEEDING UP TO MERGE THE TRUCK LOST POWER. I NEARLY WAS REAR-ENDED AS THE TRAFFIC WAS MOVING AT 70 MPH. I WAS ABLE TO THROW MY FLASHERS ON AND GET TO THE SIDE OF THE ROAD. AFTER SPEAKING WITH THE ADVISOR AT GREEN FORD I WAS TOLD MY TRUCK WENT INTO LIMP MODE. I PURCHASED THE TRUCK USED WITH 92K MILES AND HAVE ONLY PUT 3K ON IT SINCE. I'M VERY DISSAPOINTED IN THIS ISSUE AS I'VE SEEN IT'S A VERY COMMON THING TO HAPPEN. THE RECALL SHOULD BE EXTENDED TO THE 2016 6.7 JUST AS THE PREVIOUS YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287053December 5, 2019
STEERING
WHILE TRAVELING HIGHWAY SPEEDS (60MPH-80MPH), STEERING AND TRUCK START SHAKING VIOLENTLY (DEATH WOBBLE) UNTIL SLOWING TO ~20MPH. SHAKING IS TRIGGERED INSTANTANEOUSLY AFTER DRIVING OVER A DEPRESSION-TYPE BUMP WHILE IN A LEFT HAND CURVE. PROBLEM IS MOST LIKELY CASTOR ALIGNMENT NEEDING ADJUSTING (SEE FORD TSB 18-2268) OR, LESS LIKELY, STEERING LINKAGE DAMPER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286275December 2, 2019
STEERING, SUSPENSION
FORD DEATH WOBBLE, DEFECT IN FRONT STEERING DAMPING SHOCK CAUSES TRUCK TO SEVERELY START SHAKING WHEN 1 WHEEL HITS RIPPLE IN ROAD. YOU CANT STOP THE VIOLENT SHAKING OF TRUCK WITHOUT ALMOST STOPPING TRUCK. IT SHAKES ENTIRE TRUCK. HAPPENS ON HIGHWAYS WITH RIPPLES IN PAVEMENT OR UNEVEN PAVEMENT AT SPEEDS AROUND 60 MPH OR HIGHER. FORD WILL NOT DO ANYTHING ABOUT IT. DEALERSHIP PUTS AFTER MARKET DUAL STEERING STABILIZER KIT ON FRONT END AT PRICE OF $600.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280852November 18, 2019
ENGINE
STARTED MY 2016 F350 SUPER DUTY 6.7 DIESEL ON A FREEZING MORNING AND DROVE TO WORK. AT LUNCH I STARTED THE VEHICLE AND ABOUT 3 MILES INTO MY DRIVE A SLOW SPEED THE CHECK ENGINE LIGHT CAME ON. I WENT TO A LOCAL AUTO ZONE FOR ENGINE CODE DIAGNOSTICS AND THE READER SHOWED CODE P20BA. THIS CODE INDICATES THERE IS AN ISSUE WITH THE EMISSIONS DEF SCR FLUID HEATER - EMISSIONS RELATED. I HAVE NOT HAD THE OPPORTUNITY TO TAKE MY VEHICLE TO A FORD DEALER AS THEY ARE COMPLETELY BOOKED FOR SERVICE CALLS. I SEARCHED THE INTERNET AND FOUND A RECALL FOR THIS ISSUE IN PRIOR YEAR MODELS OF THE SAME VEHICLE YEARS 2011-2015. THERE IS NO INDICATION OF A CURRENT RECALL FOR THE 2016 YEAR MODEL SO WILL LIKELY HAVE TO PAY UPWARDS OF $1200 (SEARCH INFORMATION INDICATION) TO GET THIS EMISSION REPAIR COMPLETED ON A VEHICLE WITH ~60K MILES. SINCE THE BODY STYLE AND ENGINE CHANGES FOR THIS FORD SUPER DUTY MODEL DID NOT CHANGE UNTIL 2017 I'M HOPING THIS RECALL WILL BE EXTENDED TO THE 2016 YEAR MODELS AS THIS SEEMS TO BE AN ONGOING ISSUE WITH OTHER OWNERS. THE RECALL I AM REFERRING TO IS FORD CUSTOMER SATISFACTION PROGRAM 18M01. THE ATTACHED PICTURE MILAGE IS NOT REPRESTETATIVE OF THIS VEHICLE, THE VEHICLE HAS ABOUT 60K MILES ON IT. THANKS FOR YOUR CONSIDERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278842November 8, 2019
SERVICE BRAKES, STEERING
I STARTED MY TRUCK AND STARTED DOWN MY DRIVEWAY. THE STEERING WHEEL WAS VERY HARD TO TURN SO I ATTEMPTED TO STOP AND THE POWER BRAKES WERE OUT AS WELL AND ONLY HAD MANUAL BRAKES SO I HAD TO PULL THE STEERING WHEEL HARD TO TURN AND PRESS THE BRAKES VERY HARD TO STOP THE TRUCK. I STOPPED THE TRUCK, TURNED IT OFF THEN BACK ON AND THE STEERING WHEEL WITH A WHINE AND THE BRAKES WORKED BUT NOT FULLY. IT FELT LIKE THE ABS WAS ATTEMPTING TO KICK IN WHEN PRESSING THE BRAKE PEDAL. I TOOK THE TRUCK TO THE DEALERSHIP AND THEY SAID THE POWER STEERING PUMP WENT OUT AND NEEDS REPLACED. THE TRUCK HAS 29, 618 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278223November 5, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE REDUCTANT HEATER RECALL NEEDS TO EXTEND TO AT LEAST MY 2016 TRUCK. THEY HAVE HAD EXCESSIVE FAILURES. MY LAST TRUCK WAS INCLUDED IN THE RECALL (WARRANTY EXTENSION-PROGRAM 18M01). THIS RECALL WAS GIVEN IN 2018 AND THEY SHOULD HAVE INCLUDED MORE THAN JUST 2012 TO 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270552October 23, 2019
UNKNOWN OR OTHER
WHEN THE VEHICLE SPEED IS BETWEEN 40-45 MPH THE VEHICLE HAS A NOTICEABLE VIBRATION. I'VE HAD THE VEHICLE CHECKED AND HAVE THE LIFETIME BALANCE/ROTATION AND ALIGNMENT WITH FIRESTONE. I HAVE ALSO TAKEN IT TO THE FORD DEALER AND THEY SAID THERE IS NOTHING WRONG WITH IT. CONTINUES TO DO THIS SINCE I'VE OWNED IT, BOUGHT USED FROM CARMAX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269432October 18, 2019
STEERING
WHILE DRIVING THE VEHICLE IT SHAKES VIOLENTLY CAUSING LOSS OF CONTROL OF VEHICLE. THIS IS ALSO KNOWN AS A DEATH WOBBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268241October 14, 2019
SUSPENSION
DRIVING AT HIGHWAY SPEEDS HITTING BUMPS OR UNEVEN PAVEMENT, UNCONTROLLABLE, VIOLENT STEERING WHEEL SHAKING OCCURRED . FORD DEALERSHIP SAID A SHOCK WAS LOOSE AND TIGHTENED. A FEW WEEKS LATER IT HAPPENED AGAIN. FORD DEALER DOES ALL MY SERVICE WORK. THEY DID NOT RECOMMEND ANY FRONT END WORK, SAID IT LOOKED GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256543September 18, 2019
SUSPENSION
I WAS DRIVING THE VEHICLE STRAIGHT AT ABOUT 60 MPH ON A HIGHWAY WHEN THE VEHICLE START TO SHAKE ROUGHLY IN AN OSCILLATING STYLE, APPARENTLY KNOWN AS THE "DEATH WOBBLE". MAINTAINING CONTROL OF THE VEHICLE WAS EXTREMELY DIFFICULT AND REQUIRED A CONSIDERABLE AMOUNT OF FORCE TO KEEP THE VEHICLE STRAIGHT AND NOT CRASHING INTO OTHER CARS OR HIGHWAY WALLS. THE ONLY WAY TO STOP THIS WAS TO SLAM ON THE BRAKES AND BRING THE VEHICLE TO A COMPLETE STOP ON A HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-350