Ford F-350 Complaints (2020)

189 consumer complaints on file.

#11547866October 2, 2023
ENGINE
The engine failed on our 2020 F350 at 75,989 miles of normal usage. We only purchased this vehicle used May 2, 2023 from a Ford dealership in Michigan and drove it 5K miles when the check engine light came on. It is currently AT the Ford dealership in Olympia Washington getting a new engine at a cost of $13K. Per the Ford service representative in text, the issue was "There is internal damage in the motor and metal in the oil from the camshaft being damaged." We were told that an engine valve failed, the initial error code was P03035. We are understandably very frustrated that such a young truck/engine failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539059August 17, 2023
ENGINE
The contact owns a 2020 Ford F-350. The contact stated that on several occasions while driving at various speeds, the vehicle hesitated while shifting gear. Additionally, on several occasions while driving at various speeds, the vehicle experienced a loss of motive power. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537459August 9, 2023
SUSPENSION, STEERING
Severe steering wheel shaking at Interstate speeds. Appears to be the Ford Super Duty "death wobble".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534262July 25, 2023
STEERING
The steering begins to shake uncontrollably. This happens randomly, at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529792June 30, 2023
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2020 Ford F-350. The contact stated while driving 60-65 MPH, the transmission was slipping and unintendedly downshifting. The contact stated that upon driving from a complete stop, the vehicle stalled with the transmission stuck in 10th gear, nearly causing a crash. The contact stated that the vehicle responded as needed upon depressing the accelerator pedal a second time. The contact stated that the failure recurred while driving. The power train malfunction warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the earliest appointment for a diagnostic test would be approximately 6 weeks. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529243June 27, 2023
VEHICLE SPEED CONTROL
Vehicle started not going into gear then all a sudden takes off unexpectedly super fast. It almost caused me hitting a person walking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527643June 19, 2023
UNKNOWN OR OTHER
The tailgate with no apparent reason or indication all of a sudden failed to latch. The latches on both sides of the tailgate would no longer engage the pin that holds the tail gate in place. There is no way to secure cargo or equipment is side the cargo bed as the tailgate will not hold the tailgate up and keep secured and closed. It appears that Ford will not cover the electronic tailgate door latches but just the electrical components that control the electronic release. The latching mechanism should also be replaced along with the electronic wiring. This is a safety concern because if I carrying any type of cargo. The cargo may leave the truck bed. In Addition, if pulling a trailer or RV in which in my case. I have a RV trailer (5th wheel) . The tailgate may open while towing and cause damage to the truck and RV. I just so happened was towing my RV 5th wheel just prior to and before my initial experience In early January of 2023. I dropped the rv to it's intended spot/location, and attempted to close the tailgate. Then, discovered the tailgate would not secure closed to the tailgate latches. There is no way to adjust or self-fix or correct the. There is no other damage to the tailgate other than the tailgate latches failing to engage and secure the tailgate in its closed upright .position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522227May 16, 2023
EXTERIOR LIGHTING
The contact owns a 2020 Ford F-350. The contact stated that her son became aware that the white bulbs in the third brake light had two burned holes and cracks inside. The vehicle had not yet been taken to an independent mechanic or local dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520896May 8, 2023
VISIBILITY/WIPER
Routinely have issues with the wiper arms not returning to resting locations or not working intermittingly while in use. Known issue that has gone completely unresolved. Have been contacting dealership for over a year and logged support issue with Ford Corporate with minimal response and leaving the issue unaddressed. I will attach the support correspondence (or lack there of).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519103April 26, 2023
POWER TRAIN
The contact owns a 2020 Ford F-350. The contact stated that while driving at approximately 65 MH, the transmission was slipping while downshifting and upshifting. The contact also stated that after starting the vehicle, the transmission seized after shifting into 4th gear, with the powertrain malfunction warning light illuminated. The contact stated that the vehicle was inoperable. The vehicle had not yet been taken to an independent mechanic or a local dealer. The contact became aware of Customer Satisfaction Program: 21B03 (Transmission - Number One Planetary and Ring Gear Assembly); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516466April 11, 2023
POWER TRAIN
The contact owns a 2020 Ford F-350. The contact stated that when the transmission lever was shifted into reverse, the vehicle inadvertently shifted into drive. The brake pedal was immediately depressed, and the vehicle stopped. Additionally, the transmission warning light was illuminated prior to the failure. The contact stated that the internal code was reset a several times. The vehicle was taken to an independent mechanic and the contact stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515421April 4, 2023
UNKNOWN OR OTHER
DOOR LOCKS FREEZE UP IN COLD WEATHER EITHER PARKED OR DRIVING. DOOR LOCKS CAN NOT BE LOCKED OR UNLOCKED AND UNABLE TO OPEN FROM INSIDE OR OUTSIDE OF VEHICLE. DOOR LOCKS HAVE BEEN FREEZING UP SINCE PURCHASE OF VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513081March 21, 2023
VISIBILITY/WIPER
The local dealer (Corwin Ford Reno) and Ford have not resolved the wiper recall issue in a timely manner. The driver-side wiper consistently stalls mid-stroke rendering the vehicle unsafe and unusable during bad or unpredictable weather. I have made multiple attempts since I received notice of the recall to schedule an appointment to have the issue repaired, but the dealership has yet to return a single call.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511565March 13, 2023
POWER TRAIN
My transmission is experiencing a grinding and groaning noise and has occasional harsh shifting. I took it to the dealer and they are saying it’s not part of the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510812March 8, 2023
POWER TRAIN, BACK OVER PREVENTION
The contact owns a 2020 Ford F-350. The contact stated that while driving at various speeds, the transmission was shifting hard between gears. No warning lights were illuminated. The vehicle was previously serviced at a local dealer under Ford Customer Satisfaction Program: 21B03 to replace the No. 1 planetary and ring gear assembly. The vehicle was repaired; however, the contact stated that the failure persisted, and that the vehicle was jerking while shifting between gears. The contact had received notification of NHTSA Campaign Number: 22V256000 (Power Train) and 22V644000 (Back Over Prevention); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was contacted and was unable to confirm when parts would be available. The contact was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508506February 22, 2023
POWER TRAIN
The contact owns a 2020 Ford F-350. The contact stated that while the transmission was shifted into park(P), the vehicle rolled back and crashed into another vehicle. There were no injuries. A police report was not filed. The vehicle was taken to the dealer; however, the mechanic was unable to duplicate the failure. The contact received notification of NHTSA Campaign Number: 22V256000 (Power Train) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 5,000. VIN tool confirms parts not available.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11508554February 22, 2023
POWER TRAIN, ENGINE, STEERING
The contact owns a 2020 Ford F-350. The contact stated that after starting the vehicle, there was a loss of power steering, and the vehicle lost motive power. The vehicle failed to restart. No warning lights were illuminated. The contact used an OBD scanner to retrieve failure codes for the powertrain control module (PCM) and the engine control module (ECM module). The vehicle was towed to an independent mechanic, where it was diagnosed that the fuse box and wiring harness needed to be replaced. The vehicle remained with the independent mechanic awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501235January 11, 2023
VISIBILITY
The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500305January 5, 2023
POWER TRAIN
The contact owns a 2020 Ford F-350 The contact received notification of NHTSA Campaign Number: 22V256000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the vehicle was starting to display hard shifting. The check engine warning light was illuminated, and the wrench light was illuminated intermittently. The manufacturer was made aware of the failure. The approximate failure mileage was 89,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497686December 16, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
2020 FORD F-350. CONSUMER WRITES IN REGARD TO TRANSMISSION ISSUES. THE GEARS WERE SLIPPING AND THE ENGINE WAS REVVING WITHOUT STEPPING ON THE GAS PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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