Ford F-350 Complaints (2019)

467 consumer complaints on file.

#11493770November 16, 2022
STEERING, SUSPENSION
The contact owns a 2019 Ford F-350. The contact stated while driving approximately 55 MPH and driving over a rough patch of roadway, the steering wheel started jerking to the left and the right. The vehicle had experienced the death wobble. The contact slowed down to 30 MPH and the vehicle started driving properly. The contact resumed driving 55 MPH and the vehicle drove normally. The contact took the vehicle to the dealer who diagnosed that the sway bar needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492711November 8, 2022
STEERING
The contact owns a 2019 Ford F-350. The contact stated that while driving approximately 65 MPH on a busy highway and hauling an RV, the vehicle and steering wheel suddenly began to violently shake and vibrate causing the contact to nearly lose control of the vehicle. During the trip, the failure had occurred on three separate occasions after driving over changes to the pavement of the road and driving onto a bridge. The vehicle was taken to the local dealer who diagnosed that the steering dampener was faulty and needed to be replaced. The contact was informed that the part was on back order and the vehicle could not be repaired. The manufacturer was notified of the failure. The failure mileage was 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492668November 7, 2022
STEERING
The steering became totally unresponsive and unstable resulting in a very severe front end wobble that did not diminish until the speed of the vehicle was reduced. This caused for some very anxious times as I was afraid I might lose control of the vehicle. This was reported to two Ford dealerships in the area without any assistance with the problem. As I was 500 miles from home and needed to get back home. I researched this condition on the internet as found was was referred to as the Ford Death Wobble. I took it upon myself to have the steering linkage damper replaced at my on expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491964November 2, 2022
STEERING, SUSPENSION
Upon crossing a bridge expansion joint at around 65 -70 mph, the vehicle steering began to shake violently side to side. I was able to quickly reduce my speed and the shaking subsided once I was able to slow to around 40 mph. I have not contacted the ford dealer yet, but do recall seeing mention of this specific problem before. I started searching the internet for answers where I came upon the recommendation to report this dangerous incident to your agency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491981November 2, 2022
STEERING
The problem I have had is when driving above 45 to 55 mph when you go across the bridge control joints or hit a pothole the steering wheel will begin shaking and you have to slow down to get it to stop. When this has happened I have been pulling a 45' fifth wheel trailer and it's hard to control the vehicle, so myself and passengers along with traffic around me are at risk of weather or not I can safely get slowed down to control the vehicle. It has happened without the trailer but it is much easier to control when it happens. I have had it looked at by the dealership where I purchased it and I'm currently waiting for what they say will fix it. When this occurs the there are no warning lights or sensors to let you know anything is wrong nor is there anything afterward. It has been 2 months since the dealership inspected it and was ordering repair part, but still the part isn't in and my vehicle is not fixed. Also the vehicle only has 14,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491794November 1, 2022
STEERING, SUSPENSION, UNKNOWN OR OTHER
While driving on the two lane freeway at approximately 65mph in the right lane, a lane change to the left lane was initiated as a slower moving truck was in the right lane. Following the lane change to the left lane, the front left tire hit the pavement recess accommodating the yellow reflector embedded in the pavement, which was on the inside of the fog line. Upon impact with the reflector recess the vehicle front end and steering wheel began to shake violently. The steering wheel shook side-to-side so violently that it shook the drivers hands, arms, shoulders and head back and forth so quickly and violently that the drivers vision was impaired; the driver could see but all objects were blurred due to the shaking. Fortunately the left shoulder was paved and an area to the left of the shoulder was also paved (but not maintained perhaps a construction related turn around or cross over). Steering was severely impaired. With great difficulty the vehicle was steered off of the left lane onto the shoulder and then stopped on the additional paved area to the left of the paved shoulder. The violent vehicle and steering shaking subsided ONLY following stopping the vehicle. Had this incident occurred in heavy traffic, on a two lane road or a road without shoulders the outcome may well have ended in loss of control of the vehicle. Ford acknowledges that its Super Duty 4x4 vehicle experience "Death Wobble"; a violent shaking of the front end and steering. This incident was a "Death Wobble" incident: initiated by a bump encountered by one front wheel, violent shaking of the steering and front end, loss of steering control, continued shaking until stopped. Ford has offered to repair, but there are no parts available. This vehicle defect must be considered for recall and immediate long term repair. The vehicle in this incident was a 2019 Ford F350 Super Duty with approximately 38,000 miles. Part wear is unlikely with such a low-mileage vehicle, as acknowledged by Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491625October 31, 2022
SUSPENSION, STEERING
I was crossing a railroad at 50-55 miles per hour and the front end started shaking violently and was barely able to control it . almost had to stop to get the shaking to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490931October 26, 2022
STEERING, SUSPENSION
Ford has issued a recall on the steering dampener. The ford brand part is on back order. There are several aftermarket options available however ford refuses to cover the costs of these parts. They are also refusing to cover the cost of a rental vehicle similar to what I a currently driving. Basically forcing me to drive a vehicle with a serious steering defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490762October 25, 2022
STEERING
My 2019 F350 is having the death wobble again. First occurred in 2021. Speeds 35-50 shakes truck like it will fall apart. Have to stop vehicle to resume normal driving. Ford fixed once in august 2021. Retuned again in summer/fall 2022. Ford said they wont cover second repair to replace the know left dampener.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490491October 23, 2022
STEERING
The steering stabilizer malfunction. We were traveling on the Highway with a six horse trailer when after hitting a bump the truck started the death wobble. Had to slow down to less then 45 before leveling out. It caused swerving into other lanes causing near collision. We had replaced the stabilizer less then 5 000 miles ago when we had the same issue. The dealerships don’t have the part available and we had to replace it again on the side of the road. This is a reoccurring problem with this make of truck. Everyone I know has had this issue. We have the broken part. There was no warnings. It’s ridiculous that Ford is not being held responsible for this issue. It’s dangerous and will eventually end with loss of life for someone. I reported the original incident to you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490346October 21, 2022
SUSPENSION
Several small issues with F-350 but nothing to stop using until yesterday. I was running along about 45 mph and front began to shake and in fact so bad started bouncing about 1’ to 2’ high. I did not brake or speed up but took foot off gas and slowed down to approx 15mph and stopped. I was in traffic so went back to 45 mph and has not acted up since. But this could have been disaster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490094October 20, 2022
SUSPENSION, STEERING
Death Wobble was a consistent problem. Driving at approximately 40-60 mph and the front end and steering wheel shook violently after hitting a bump in the road. I have an extended warranty and Ford repaired it yesterday (I hope). They said it was caused by loose parts. Here is a list of their repairs: Installed BC3Z 3050 C : Joint ASY - Ball Installed AC3Z 3A116 A : Bush - Front Suspension AR Installed HC3Z 3304 A : Rod ASY - Drag link Installed 3A131 B : Ind ASY - Drag link rod Replaced loose parts Track bar ball joint Track bar bushing Upper drag link, lower drag link, right hand tire rod end. Steering dampener shock Installed RS5415 : Rancho Steering dampener Installed HC3Z 3A131 H : End - Spindle Rod Connection Alignment #629
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490192October 20, 2022
STEERING
Our truck has had several occurances with the "death wobble" that is associated with the following items: Track bar bushing, Damper bracket, Ball joints, Control arms, Shocks, Struts. When we are traveling at a higher rate of speed any bump that we hit can create a uncontrollable wobble that if we do not slow down immediately makes it feel like we will crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489541October 17, 2022
SUSPENSION
The contact owns a 2019 Ford F-350. The contact stated while driving 35 MPH and driving over a pothole, the vehicle was vibrating and shaking abnormally. The contact stated that he felt the vibration coming from the front of the vehicle. The contact stated that several minutes later the vehicle operated normally. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489092October 13, 2022
SERVICE BRAKES, STEERING, SUSPENSION
On 4 separate occasions while driving my truck under 60 mph, the truck started shaking violently. The steering froze and the complete chassis, frame and body shook and felt like it was falling apart. It only subsided when I decelerated below 30 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489134October 13, 2022
STEERING
While getting on the freeway my vehicle started to shake violently when I hit about 50 mph. There was no warning. The road surface was kind of rough. The shaking affected the steering wheel so much that it made controlling the vehicle very difficult. I thought a wheel was falling off or we had a blow out. Luckily there was a wide shoulder. Two semis with wide loads (trusses) were able to move to the left lane to avoid hitting me. It traumatized me and my passenger. We could have been killed and no one would have known about the violent shaking we experienced. I usually am towing a horse trailer. I don't know what might have happened if I had horses with me. This is a known problem to Ford. It's referred to as the "death wobble". They have extended the warranty for this but haven't made a recall. The service appointment for this isn't available until December or later! Ford told me I can either not drive it until then, or only drive it under 40 miles per hour, or pay someone to replace the steering dampener (which they would not reimburse). My truck is a 2019 F350 with only 9,000 on it. My husband replaced the defective part and we have it if needed for inspection. At the very least this problem should be highly publicized so if it happens drivers will be able to recognize the problem and try to slow down and hold onto the wheel. We were totally caught off-guard. Owners of the affected trucks should be encouraged to change the part on their own. Ford says there's a part shortage and can't schedule replacement for 3 months. We were able to get the part the same day at Napa. Ford refused to reimburse for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488800October 11, 2022
STEERING
Going down a hill, started to slowdown with traffic and the steering wheel started to shake violently. Had to slowdown quickly to about 10 MPH for it to quit shaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488857October 11, 2022
STEERING, SUSPENSION
After traversing across a bridge the truck started shaking violently. I could not keep the truck under control and it started to ver off the interstate to the shoulder. Once the truck slowed down to about 30 mph the truck stopped shaking. I was towing a 39’ camper. Once the shaking started I had absolutely no control of the truck. This truck only has 35,000 miles on it and should not be experiencing steering and suspension failure. After researching this is a very common issue with these trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488583October 10, 2022
STEERING, SUSPENSION
Traveling with fifth wheel out of home state and the steering wheel and front end starts shaking violently. Was on the interstate when this happened. This has happened now three times and I’m concerned I may loose control and crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488696October 10, 2022
FUEL/PROPULSION SYSTEM
Filled the tank before arriving home, parked on incline nose down. Not very steep. A few hours later there was a puddle of diesel on the driveway and after inspection it seemed it was leaking from the top of tank. I have no other vehicle and this one cost too much to be doing this at 60000 miles. It is dangerous to drive for fire risk but I have no choice. In 55 years I have never had a fuel tank leak on any vehicle. Looking online there have been many instances under the same conditions. There is no condition that a fuel tank should leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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