Ford F-350 Complaints (2000)

461 consumer complaints on file.

#10148368January 23, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DT*: THE CONTACT STATED WHEN THE BRAKE PEDAL WAS DEPRESSED; THE BRAKE PEDAL WENT TO THE FLOOR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR INSPECTION AND REPAIR. THE SERVICE PERSONNEL DISCOVERED THE BRAKE LINE WAS FRACTURED DUE TO CORROSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145393December 14, 2005
TIRES
2000 F350 TIRE BLEW OUT. *TS WHEN THE TIRE BLEW OUT, THE CONSUMER LOST CONTROL OF THE VEHICLE, WENT THROUGH A MEDIAN INTO A DITCH AND SUBSEQUENTLY THE TRUCK TURNED OVER. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10143115November 18, 2005
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
WHEN UP-SHIFTING GEARS, THE SERVICE ENGINE LIGHT WOULD ILLUMINATE AND ACCELERATOR IS NON-RESPONSIVE AS ENGINE IDLES AROUND 1K RPM CAUSING LOSS OF MOMENTUM. AFTER A FEW SECONDS, THE ACCELERATOR CAN BE USED TO INCREASE SPEED, BUT DEPRESSING THE CLUTCH STARTS THE CYCLE OF NON-RESPONSIVE ACCELERATOR ACTION ALL OVER. THE TRUCK HAS DIED ON CURBS, IN INTERSECTIONS, AND WHILE GETTING ONTO ON RAMPS. FORD HAS REPLACED SOME MAGNETS WHICH JUST DELAYED THE ACTION FOR A FEW WEEKS. THE LONGER IT GOES WITHOUT REPAIR, THE WORSE IT BECOMES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140851October 26, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: THE CONTACT SAID THE VEHICLE WAS SHUTTING OFF WHILE DRIVING DUE TO CAM SHAFT SENSOR FAILURE. THE ENGINE DIED IN THE MIDDLE OF MAKING A RIGHT TURN. HE ALMOST HIT ANOTHER VEHICLE, TO MISS THE OTHER VEHICLE HE WENT OVER AN EMBANKMENT. AFTER THE INCIDENT THE VEHICLE WAS TOWED TO A FORD DEALERSHIP. THEY DIAGNOSED THE PROBLEM AS THE CAM SHAFT SENSOR. THE CAM SHAFT SENSOR WAS REMOVED AND REPLACED WITH A NEW ONE. THE REPAIR WAS MADE AT THE CONTACT'S EXPENSE AS FORD OFFERED NO FREE REMEDY. *AK UPDATED 12/7/2005. THE CONSUMER REQUEST REIMBURSEMENT FOR THE COST OF A NEW CAM SENSOR AND TOW TRUCK SERVICE (PART # F7TZ12K073-A, SYNCRO 997690). *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10140484October 22, 2005
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, ELECTRICAL SYSTEM
CPS(CAM POSITION SENSOR) THERE ARE NO EVENTS THAT LEAD UP TO THE FAILURE OF THIS SENSOR. (EXPECT THE SENSOR TO FAIL ANY WHERE BETWEEN 80,000 TO 120,000 MILES)...YOUR FORD 7.3L POWER STROKE ENGINE WILL SIMPLY JUST SHUT DOWN LEAVING YOU WITH NO POWER TO STEER OR STOP YOUR VEHICLE. THE VEHICLE'S ENGINE MAY OR MAY NOT RESTART UNTIL THE FAILED SENSOR IS REPLACED. ONCE REPLACED, THE VEHICLE CAN BE DRIVEN ANOTHER 80,000 TO 120,000 MILES (WHO KNOWS). MANY PEOPLE CARRY A SPARE SENSOR IN THE VEHICLE AS YOU NEVER KNOW WHEN OR WHERE THIS FAILURE WILL OCCUR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140319October 20, 2005
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ON MY 2000 FORD F350 DIESEL, THE CAMSHAFT POSITION SENSOR FAILED AS I WAS ENTERING THE HIGHWAY. THE ENGINE STALLED AND I HAD NO POWER TO THE ENGINE. THE POWER STEERING AND POWER BRAKES FAILED AND I COULD NOT GET THE TRUCK TOTALLY OFF THE HIGHWAY. LUCKILY A POLICE OFFICER ON THE HIGHWAY PULLED IN BEHIND ME AND STAYED WITH ME WITH HIS LIGHTS ON UNTIL A TOW TRUCK ARRIVED. IT WAS A SCARY SITUATION. THEN I FIND OUT THAT THE PROBLEM IS VERY COMMON, VERY DANGEROUS, AND VERY IGNORED BY THE MANUFACTURER. IF THE POLICE OFFICER WAS NOT THERE QUICKLY, OR IF HE HAD A CALL TO ATTEND TO, SOMEONE COULD HAVE BEEN KILLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140344October 20, 2005
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
F-350 CAMSHAFT POSITION SENSOR FAILED PREMATURELY (28,000 MILES). ENGINE SHUT DOWN WITH NO WARNING, BRAKES FAILED. ROLLED TO A STOP, THE ENGINE WOULD NOT RESTART. NO TRAFFIC AROUND. FORD REPLACED THE PART UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140217October 19, 2005
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
ON SEPTEMBER 30, 2005 I EMAILED FORD MY CONCERN WITH THE POWER STEERING HOSE FAILURE ON MY 2000 F350 TRUCK ([XXX], 153,440 KM). I SUBSEQUENTLY SPOKE TO THEIR CUSTOMER SERVICE REPRESENTATIVE, AND TO THE SUPERVISOR IN THAT DEPARTMENT, AND COULD NOT BELIEVE THE RUN-AROUND I RECEIVED REGARDING MY CONCERN. THEY CLAIMED THEY HAD NO ACCESS TO PERFORMANCE RECORDS ON VEHICLES AND COULD NOT COMMENT ON MY CONCERN. THEY SIMPLY TRIED TO BOUNCE ME BACK TO THE DEALER, WITH WHOM I HAD ALREADY DISCUSSED MY CONCERN. THE DEALER ADVISED I COMMUNICATE WITH FORD'S CUSTOMER SERVICE DEPARTMENT AND PROVIDED ME WITH THE EMAIL ADDRESS. HERE IS WHAT HAPPENED. WHEN BACKING OUT OF MY DRIVEWAY, THE POWER STEERING AND POWER BRAKES FAILED, LEAKING POWER STEERING FLUID ALL OVER THE DRIVEWAY. HAD THE VEHICLE TOWED TO JUBILEE FORD IN SASKATOON, SASKATCHEWAN FOR REPAIR. THE HIGH PRESSURE LINE TO THE HYDRO-BOOST WAS REPLACED AT A COST OF $292.70. I WAS TOLD THE NUT AT ONE END OF THE HOSE FAILED. I KEPT THE OLD HOSE. MY CONCERN IS VERY SIMPLE. BECAUSE OF THE VERY SERIOUS CONSEQUENCE OF THIS (LOSING STEERING AND BRAKE CONTROL) HAPPENING WHILE DRIVING (IE. ACCIDENT CAUSING INJURY OR DEATH), HAS THIS OCCURRED WITH OTHER SUPER DUTY TRUCKS AND SHOULD THERE BE A RECALL FOR THIS FAILURE? FORD'S ENGINEERING DEPARTMENT MUST KEEP RECORDS OF THIS TYPE OF FAILURE, AS IT APPLIES TO 1999-2005 SUPER DUTY TRUCKS, AND HENCE FORD SHOULD BE ABLE TO PROVIDE A STRAIGHT FORWARD ANSWER. I HAVE NOT BEEN ABLE TO OBTAIN THIS FROM THEM. *NM UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132418September 22, 2005
UNKNOWN OR OTHER
DT: WHILE DRIVING , THE CO NSUMER NOTICED THE ODOMETER WAS NOT WORKING. NO PARTICULAR SPEED WAS NOTICED AT WHICH THIS HAS OCCURRED. CONSUMER DID NOTE IT WORKS WHEN STOPPED AT A RED LIGHT THEN ACCELERATING PAST THROUGH THE RED LIGHT THE ODOMETER BEGAN TO WORK AGAIN AFTER A COMPLETE STOP BUT THIS WAS INTERMITTENT. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137065September 20, 2005
ELECTRICAL SYSTEM:WIRING
DT: THE CONTACT STATED VEHICLE TURNED OFF WHILE DRIVING. IT JUST DIED. IT VARIED AT THE SPEEDS THAT THE CONTACT WAS GOING. THE DEALER CHANGED VARIOUS SENSORS. THEY COULD NOT DUPLICATE THE PROBLEM. THEY HAVE REPAIRED THE WIRING HARNESS. ON 9-16-05 THE CONTACT TOOK VEHICLE TO THE DEALER, AND THE DEALER REPLACED THE WIRING HARNESS. HOWEVER, THEY WERE STILL EXPERIENCING THE SAME PROBLEMS WITH THE VEHICLE JUST STOPPING. IT WILL SOMETIMES START BACK RIGHT AWAY. SOMETIMES IT WILL JUST NOT START, AND ONE COULD WAIT 10 MINUTES AND IT WILL RESTART OR MAY HAVE TO WAIT 2 HOURS BEFORE IT WILL RESTART. THIS HAS BEEN AN ONGOING PROBLEM FOR TWO YEARS. THE CONTACT CITED RECALL 05S34 ON THE SAME VEHICLE BUT JUST DIFFERENT YEAR MODELS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137021September 19, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
I EXPERIENCED A COMPLETE BRAKE LINE FAILURE AND LOSS OF BRAKE USE ON MY 2000 FORD F350 SUPER DUTY 4X4 PICKUP. LUCKILY, THE FAILURE OCCURRED WHILE MY VEHICLE WAS BEING INSPECTED BY THE STATE OF NEW JERSEY. I HAD TO HAVE IT TOWED TO THE NEAREST FORD DEALERSHIP WHERE THEY PROCEEDED TO BILL ME EXTENSIVELY FOR REPLACING THE MAIN BRAKE LINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133376August 18, 2005
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
DT: 2000 FORD F350. THE CONSUMER STATED WHEN DRIVING AT 55 MPH THE SPARE TIRE CABLE BROKE AND LOST THE SPARE TIRE. THERE WAS NO ONE BEHIND CONSUMER'S VEHICLE AND NOBODY WAS INJURED. THE VEHICLE HAS NOT BEEN FIXED. THE SPARE HAS NEVER BEEN TAKEN OFF OF THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132875August 15, 2005
STRUCTURE:BODY
DT: THE CONTACT STATES THERE IS A FLAT PIECE OF METAL THAT HOLDS THE BED TOGETHER; THE METAL WAS COMPLETELY RUSTED AND APART FROM THE BENDS OF THE TRUCK. HE HAS AN ARROW TECHNICAL BODY. CONTACTED, REDDING THE MANUFACTURER OF THE BED OF THE TRUCK; THEY CALLED THEIR BOSSES AND SAID THEY COULD NOT DO ANYTHING FOR HIM BECAUSE HE WAS THE OWNER OF ONLY ONE TRUCK. HE HAS FOUND THIS IS A MAJOR PROBLEM. FOUND OUT THAT THEY COULD NOT PUT UNDER COAT UNDERNEATH THE TRUCK BECAUSE OF A FIRE HAZARD. IN ADDITION, FOUND OUT THEY WERE PUTTING UNDER COAT UNDER THE TRUCK THAT AROSE FROM A FIRE A YEAR OR TWO BEFORE HE BOUGHT THE TRUCK. HE RECEIVED A RECALL LETTER REGARDING THE STRAPS FOR THE TAILGATE. HE WARRANTY ON THE BED OF THE TRUCK ALMOST EXPIRED. THE TRUCK DOES NOT HAVE ANY CONTACT WITH ANY OFF-ROAD ELEMENTS. THE MODEL # OF THE BODY WAS: V110FSW99. THE SERIAL # OF THE BODY IS: 501393 . THE REDDING BODY COMPANY WAS IN CHARGE OF THE BODY. *AK UPDATED 11/29/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124458August 5, 2005
TIRES:TREAD/BELT
DT: WHILE TRAVELING ON HIGHWAY 528 ON 7/1/04 AT AROUND 9 A.M AT 75 MPH THE FRONT DRIVER'S SIDE TREAD SEPARATED FROM THE TIRE, CAUSING THE TRUCK TO LIFT UP ON ONE SIDE ABOUT TWO FEET. IT WAS IN HEAVY TRAFFIC, AND IT ALMOST CAUSED AN ACCIDENT. THE IMPACT DENTED THE SIDE OF THE CONSUMERS FENDER AND DAMAGED THE TRIM PANEL ON THE TRUCK. THE TIRE WAS STILL FULL OF AIR. THE CONSUMER MANAGED TO LIMP ON THE SHOULDER OF THE ROAD TO A FORD DEALERSHIP WHERE THEY PUT THE SPARE TIRE ON FOR FREE. IT IS NOTED IN THE REPAIR INVOICE THE MILEAGE 57663 AND THE DAMAGE THAT WAS DONE. THE TIRES STILL HAVE GOOD TREAD AND SEEMED TO BE IN VERY GOOD SHAPE. THE THING THAT SCARED THE CONSUMER THE MOST WAS THAT THERE WAS NO WARNING. THE FOLLOWING WEEK, HE TOOK THE TRUCK TO SEARS AND HAD A COMPLETE SET OF NEW TIRES COOPER BRAND INSTALLED. THE TIRES THAT WERE ON THE TRUCK A 2000, F-350 WERE STEELTEX A/T, LT265/75R16 123/1200 M/S LOAD RANGE E. THE CONSUMER HAS SOME OTHER #'S THAT COULD HELP IN SEEING IF THIS IS AN ONGOING PROBLEM, 28216 EX, BM14474-3, E4 00 8061. WHEN THE CONSUMER ASKED THE SERVICE TECH. AT GREENWAY FORD ABOUT THE PAYMENT ON THE DAMAGE, HE WAS TOLD TO TALK TO FIRESTONE. HE TALKED TO THE MANAGER AT THE FIRESTONE IN MERRITT ISLAND AND HE SAID THEY SHOULD ONLY BE USED FOR 50,000 MILES ALTHOUGH THEY STILL HAD VERY GOOD TREAD ON THEM.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111452July 22, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE THE VEHICLE WAS PARKED A FIRE STARTED UNDER THE HOOD. THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10127182June 30, 2005
TIRES
MY F-350 PICKUP DOES NOT HAVE A LABEL ON THE DRIVER DOOR SO I HAVE NO WAY OF KNOWING THE PROPER TIRE INFLATION FOR THE VEHICAL. THE TIRES ARE RATED FOR UP TO 80 PSI, BUT BOTH THE TIRE AND VEHICAL MANUALS STATE THAT IT SHOULD BE BASED ON THE LABEL ON THE DRIVERS DOOR. FORD SAYS THEY CAN NOT PROVIDE THAT INFORMATION TO ME BECAUSE THEY DON'T HAVE IT- ALTHOUGH APPERANTLY A DEALER COULD GET IT. DRIVING A TRUCK THAT COULD REQUIRE 75 PSI IN THE TIRES WITH ONLY 30 PSI COULD RESULT IN A FAILURE AT HIGHWAY SPEEDS, BUT THE FORD REP I SPOKE TO JUST KEPT SAYING THEY COULDN'T HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124542June 8, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
MY F350 DIESEL 4X4 HAS THE STEERING SHUT DOWN IN TRAFFIC, SEEMS LIKE THE POWER STEERING PUMP IS ALSO THE ABS BRAKE BOOSTER. WHEN THE BRAKES ARE APPLIED THE STEERING ASSIST STOPS. WITH THE WEIGH OF THE DIESEL ENGIN IT IS IMPOSSIBLE TO TURN THE STEERING WHEEL MORE THAN A QUARTER TURN WHEN THE BRAKE IS APPLIED. I NEED TO ROLL SEVERAL FEET WITHOUT BRAKE APPLIED IN ORDER TO TURN, PUMP REPLACED @ 20K MI NO BETTER. THE SITUATIONS IS GETTING WORSE...NO SOLUTION IN SIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122289May 27, 2005
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
DT: THE STEERING SHAFT (POWER STEERING GEAR BOX OUTPUT SHAFT) SNAPPED OFF WHILE APPROACHING A STOP SIGN AT ABOUT 35 MPH. WHEN THIS HAPPENED THE VEHICLE DID STOP WITH NO ACCIDENT. I AM IN THE PROCESS OF FIXING THIS PROBLEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119601May 3, 2005
TIRES:TREAD/BELT
TIRE FAILURE- TREAD SEPARATION. PROPERTY DAMAGE TO VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118397April 25, 2005
TIRES:TREAD/BELT
WHILE DRIVING AT A REDUCED SPEED ON THE INTERSTATE FREEWAY, BECAUSE OF RAIN, I STARTED TO EXPERIENCE A VIBRATION FROM THE TIRES. AT THE FIRST OPPORTUNITY I PULLED OFF INTO A REST AREA TO CHECK THE TIRE PRESSURE THINKING THAT I HAD A TIRE THAT WAS GOING FLAT. I MEASURED THE AIR PRESSURE IN ALL 4 TIRES ON MY 2000 FORD F-350. I MEASURED 60LBS IN THE FRONT AND 70LBS IN THE REAR. I INSPECTED THE WHEELS TO SEE IF THERE WAS ANY APPARENT PROBLEM WITH THE TIRE BUT I COULDN?T FIND ANYTHING. I DEDUCED THAT THE VIBRATION MIGHT BE A RESULT OF THE TIRE THROWING A BALANCING WEIGHT AND I DECIDED TO CONTINUE ON MY JOURNEY SINCE I COULDN?T FIND ANY PROBLEM. ABOUT 8 MILES FURTHER UP THE ROAD I SUFFERED A TREAT SEPARATION FROM THE TIRE WHICH CAME ACTUALLY CAME OFF THE TIRE. THE TIRE DID NOT LOSE AIR IMMEDIATELY AS A RESULT OF THE FAILURE (IT DID HAVE A SLOW LEAK THAT DRAINED THE TIRE AFTER ABOUT 6 HOURS). I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE THROUGH THE ENTIRE INCIDENT AND COULD SAFELY DRIVE IT UNTIL I COULD FIND A SAFE PLACE MILE FURTHER UP THE ROAD WHERE I REPLACED THE DAMAGED TIRE. THE RESULTING INCIDENT DAMAGED THE FENDER AREA OF MY VEHICLE AND WILL REQUIRE PROFESSIONAL REPAIR. AS I MENTIONED EARLIER I WAS DRIVING AT A REDUCED SPEED FOR THIS SECTION OF THE INTERSTATE FREEWAY BECAUSE OF HEAVY RAIN AND AT NO TIME DID MY SPEED EXCEED 60MPH. THE AIR TEMPERATURE FROM THE TIME I FIRST NOTICED THE PROBLEM UNTIL THE FAILURE WAS 43 TO 38 DEGREES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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