Ford F-350 Complaints (2017)

575 consumer complaints on file.

#11516284April 10, 2023
BACK OVER PREVENTION
The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet contacted. The contact stated that the camera image was very distorted and cloudy. The failure mileage was 30,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515918April 7, 2023
STEERING
The contact owns a 2017 Ford F-350. The contact stated while driving 70 MPH, the vehicle drove over a speed bump and started shaking violently. The vehicle had experienced the death wobble. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 90,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515932April 7, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2017 Ford F-350. The contact stated that after a freezing rainstorm, the front driver’s side and front passenger’s side doors would not latch properly and the doors would not remain closed. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkage). The contact stated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515191April 3, 2023
BACK OVER PREVENTION
The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514278March 28, 2023
FUEL/PROPULSION SYSTEM
On March 17th, 2023, my 2017 Ford F-350 and I experienced a catastrophic failure of the CP4 high-pressure fuel pump. According to a TriStar Ford (Kittanning, Pennsylvania) diesel mechanic, the CP4 pump literally exploded (mechanically blew apart). At the point of failure on the road, the result was diesel fuel EVERYWHERE on Rt. 422 about 15 miles SE of Kittanning, in the pouring rain. The vehicle stopped on the uphill side of a very steep long slope. The entire engine compartment was flooded with diesel fuel, and the roadway had diesel fuel pooled under the truck, and later, down the storm-water management ditch for several hundred feet. Yes, the diesel-fuel contaminated area was greater than 1600 square feet. CP4 pumps fail all of the time, and Ford knows this. So do YOU! These kinds of failures are SAFETY ISSUES (EXTREME fire hazard!!), and you and Ford have known this for YEARS! You need to make Ford recall ALL vehicles with this CP4 pump installed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514111March 27, 2023
STEERING
Steering stabilizer/damper. Truck has the death wobble going over 50 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513016March 21, 2023
BACK OVER PREVENTION
The contact owns a 2017 Ford F-350. The contact stated that on various occasions, the camera displayed a hazy and distorted image. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the rearview camera needed to be replaced; however, the failure could not be duplicated. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention). The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512779March 20, 2023
POWER TRAIN:DRIVELINE:DRIVESHAFT, POWER TRAIN
The contact owns a 2017 Ford F-350. The contact stated while driving 80 MPH, the driveshaft detached. The contact related the failure to NHTSA Campaign Number: 22V880000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508603February 22, 2023
BACK OVER PREVENTION, POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2017 Ford F-350. The contact stated that the vehicle was idling rough. Additionally, the vehicle had smoke coming from the tailpipe and the contact smelled an abnormal odor. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact received notifications of NHTSA Campaign Number: 22V644000 (Back Over Prevention) and 22V880000 (Power Train) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The failure mileage was 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503953January 27, 2023
STEERING, SUSPENSION
When you hit a bump at road speeds (45 mph+), the steering wheel shakes wildly and you have to slow down immediately to avoid losing control. First happened about 12 months ago. Was not a common issue until more recently. Now it seems to be nearly every time I drive it. Ongoing issue now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503612January 25, 2023
POWER TRAIN, BACK OVER PREVENTION, STEERING
The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Numbers: 22V880000 (Power Train) and 22V644000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera image was foggy. Additionally, the vehicle was shuddering while driving and the vehicle would hesitate to respond upon depressing the accelerator pedal. The power train warning light was illuminated. A message indicating a steering failure was displayed. The contact related the failure to the recalls. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact also stated that the tailgate of the vehicle would open independently while driving. The contact stated that the failure had been occurring intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499515December 30, 2022
STEERING
The contact owns a 2017 Ford F-350. The contact stated while driving 67 MPH and going over a bump on the roadway, the vehicle started sharking uncontrollably. The contact was able to stop on the side of the road and waited until the vehicle stopped shaking before the vehicle started to operate normally. The vehicle was taken to the dealer and the front-end of the vehicle was repaired however, the failure continued. The vehicle was taken to the dealer and the contact was informed that the steering dampener needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was not contacted. The failure mileage was 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499133December 28, 2022
STEERING, SUSPENSION
Steering wobble - I was driving on I-5 at 70 mph and ran over a small pothole. The steering started violently and uncontrollably shaking. It caused the truck to drift into the left lane but fortunately no other vehicle was along side. I was able to regain control by cautiously slowing down to about 35 mph. At that point the shaking stopped and steering went back to normal. Checking the tpms, the tires were properly inflated at the time. I went on to drive another 200+ miles without further incident. The 2017 F350 truck had 28,328 miles at the time and has only been driven on paved roads. I have noticed in the past that hitting a bump in the road seems to resonate rather than just an initial “bump” like other vehicles I’ve owned. The truck is well taken care of and has never been in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498985December 27, 2022
POWER TRAIN
The contact owns a 2017 Ford F-350. The contact stated that while driving 65 MPH, the driveshaft fractured, causing both the passenger’s and driver’s side rear tires to detach from the vehicle. The vehicle was towed to a dealer awaiting a diagnostic test. Upon investigation, the contact became aware that the VIN was included in NHTSA Campaign Number: 22V880000 (Power Train) however, parts for the recall repair were not yet available. The vehicle not repaired and remained in the possession of the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 140,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497785December 16, 2022
STEERING
While driving at freeway speeds, I hit a bump with the front tires and the whole truck starts shimmying to the point I can hardly keep it on the road. I have to rapidly deaccelerate to a speed between 25 mph and 50 mph ( it varies on each occasion) to keep control of the vehicle. This has happened 5 times in the last week. The truck just turned over 28,000 miles. I'm afraid to drive it now. After the 1st occurrence I had the tires inspected and balance Che ked but was told they were OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496199December 6, 2022
SUSPENSION, STEERING, SERVICE BRAKES
Traveling on the highway at approximately 65mph. Encountered a bridge expansion joint and the front tires and steering wheel began shaking violently which resulted in loss of steering and brake control. Apparently, this is a known issue with these trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495522November 30, 2022
SUSPENSION, STEERING
While driving on the freeway at approximately 60 mph the left front wheel hit a small pothole. The truck immediately begin shaking violently. The extreme shaking involved the entire front end of the truck and the steering wheel. The shaking lasted for approximately 30 seconds and stopped once the speed was reduced to about 40 mph. No warning lights or warning indicators came on before, during or after the incident. I am very fortunate that I was able to maintain enough control of the vehicle to not hit the center median on the freeway or other cars to my right. EXTREMELY DANGEROUS SITUATION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495094November 28, 2022
SUSPENSION
The front end of my Ford F350 can cause a forceful wobble when going over small bumps. The last time this occurred was on 11/26/22 while driving on the highway at 65 mph and I drove over one of the seams in the pavement. The front end began to wobble so forcefully, I had to slow down to around 30 mph, putting me and anyone behind me at risk of a rear end collision. I haul a travel trailer and if this were to happen while hauling, it could have more catastrophic effects. I've not been able to get it in to Ford to troubleshoot due to their long delays (7 to 9 weeks) in servicing vehicles. I'm trying again this week to take it in. It's not been inspected by anyone yet. There's no warning when this occurs. The first time this happened was either in the Fall of 2021 or early Spring of 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495168November 28, 2022
FUEL/PROPULSION SYSTEM
We were driving and noticed a few white puffs of smoke. The next thing that happened was a loud bang from the engine and the cab of the truck filled with black smoke. Within 5 minutes, the entire truck was engulfed in flames, as well as our camper. There was no warning indication on the dash. The insurance company had investigators look at the remains. However, since the truck was aluminum and the fuel filter housing and low pressure side of the fuel system was plastic, everything totally melted. The truck was properly serviced prior to our travels.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11493440November 14, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Ford F-350. The contact stated that while driving at approximately 5 MPH, the front driver’s side door was erroneously unlatched and opened. The contact indicated that on several occasions, the door would not remain latched. On other occasions, the door would not open as needed, causing the driver to use the front passenger’s side door to exit the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 290,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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