Ford F-350 Complaints (2015)

208 consumer complaints on file.

#11457880March 22, 2022
STEERING
Extreme steering wheel and front end shake and wobble at 55MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457166March 17, 2022
ENGINE, FUEL/PROPULSION SYSTEM
1/4/2022 – TRAVELING TO SOUTHERN OHIO IN F-350. Engine light came on. Truck info screen showed Exhaust Fluid System Fault – indicating truck would lock to 50 mph within a certain number of miles, then possibly shut down. Finally got in touch with Ford dealership in Chillicothe and took truck there. They determined it was a DEF heater and pump causing the issue, and that it would be covered by Ford as an extended warranty issue. Ford decided our truck was not covered. On 1/11, Ford added a new campaign – 21M01, Reductant Heater and Sender Assembly, covering the cost of replacement of these items. We were told we needed to pay the repair and Ford would reimburse. To this date, we have not been reimbursed - in fact have pretty much been ignored. The sensor recalibration they did caused the particulate filter to fail. Ford has said they won't replace, even though service manager has said the filter failed because Ford had them recalibrate the sensor. We could have been stranded 140 miles from home because of this design fault that Ford knows about - but is not being forced to take care of. Our truck has less than 64000 miles on it and was purchased new by me in April 2014. Will you please strongly encourage Ford to stand by this defective equipment they have installed in their vehicles, as their 'customer satisfaction campaigns' do not adequately encourage them to fix these faulty issues. Volkswagen and Audi both stand by their defective equipment. Consumer wants assistance getting Ford to pay for repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451532February 11, 2022
SUSPENSION
If I incur a bump while traveling 60 mph, the front end will violently shake and rattle. The only way to stop this condition is to come to a stop. The vehicle feels totally out of control when this occurs. It is also very dangerous coming to a stop on a highway or interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445536December 30, 2021
STEERING, SUSPENSION, UNKNOWN OR OTHER
A little over 2 years ago my truck started the death wobble. I didn't know at first what it was but after internet searches I quickly came across the so called "death wobble". I have taken it in to the dealer multiple times They have changed a few parts when taking it in, at my own expense, but never have fixed the problem. It is progressively getting worse and is very dangerous to drive. Not just for me but for the public as well. When the truck starts to do the death wobble there is not much you can do but hold on. Ford should be responsible for fixing the problem with there own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444868December 23, 2021
STEERING, SUSPENSION
Every time I hit any sort of bump on the road (I.e the the lip on a highway overpass approach, or any standard road lip or bump) I lose complete control of my truck, it violently shakes and I have to come to a complete stop to get rid of it, which is dangerous when in traffic, I’ve owned the truck for a year and a half and have never been able to fix the problem, the local ford dealership I purchased the truck from said it’s not a listed recall and they can do nothing about it, there is no diagnosable problem that anyone can figure out, I’ve been told these year trucks have this problem, I’ve lost control multiple time with myself and my girlfriend in the vehicle and barely recovered from having many major accidents and being a danger to others driving on the same road as me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443761December 14, 2021
FUEL/PROPULSION SYSTEM, ENGINE
Cp4 fuel pump failure, upon failure repair was $9300.00, ford obviously knows of the problem as their is a kit that can be purchased for this catastrophic failure{fuel line replacement, fuel injection replacement, both fuel pump replacement , drop and flush fuel tank.}
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443770December 14, 2021
UNKNOWN OR OTHER
This vehicle was parked outside a hanger at McDill AFB, FL and caught fire. 1) Was the vehicle running at the time of the incident? The vehicle went to “Start” when the incident started. He stated he heard two loud pops when he attempted to start the vehicle. He saw smoke and went inside for help. 2) If the vehicle was not running, were the keys in the ignition? If so, what state (aux, etc.)? He removed the keys after he saw the smoke and went to get help. 3) What was the recent usage of the vehicle before the incident? Was it used that day? How long was the vehicle "parked" before the incident (whether used that day or nIt was a Monday morning. The vehicle had been sitting since Thursday. 4) Did any vehicle operator notice anything wrong or unusual about the vehicle prior to the incident? Nothing unusual was noted. 5) Any after-market equipment installed? There was an aftermarket UHF/VHF radio installed for aircraft communication. It had been installed since 2015.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11443701December 13, 2021
FUEL/PROPULSION SYSTEM
CP4 High pressure fuel injection pump blew up, causing the truck to need a 17,000$ fuel system at 93k miles. Thankfully I had warranty with Ford- however what happens when it’s over and it goes again? Pay 17,000$ out of pocket? Ford needs to recall this just like dodge / Cummins. 17,000$ out of pocket can be crippling to the average American.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442566December 3, 2021
SUSPENSION
I have replaced every defective part on front end of my truck. Got it aligned every single time. Brand new tires and different tire pressures and it still does it. I still have a steering oscillation(death wobble) over 50+ mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442414December 2, 2021
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
Check engine light came on in my 2015 F 3 50 super duty crew cab truck. Upon inspection at the Ford dealership I was told the Reductant Heater And Sender Assembly Need to be replaced at a cost of $1100. This is happening within 60 days of heat sensor recall being done. When I look into this topic this repair has a recall on it for F2 50s through F5 50’s including various years up to 2015, but the F3 50 is only up to 2012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441499November 23, 2021
UNKNOWN OR OTHER
Over the years I have owned this truck (purchased new) I have had several incidents where I have hit a bump on the road and the truck starts the infamous "Death Wobble". I have been lucky to date not to have caused an accident but since all these incidents happened at high speeds. When it occurs I have to brake or slow down, which could easily cause a major accident at speed. I am always on high alert if I am on a rough road or come to a bump in the freeway (overpasses). I have complained many times to my dealer, which they acknowledge happens on some Ford trucks then they proceed to tell me it can't be fixed and basically deal with it. They say they really do not have a fix for it. However, I believe Ford is being negligent in their responsibility to come up with a fix then issue a recall. These trucks are unsafe!!!!!!!!!!!!!!! Understand my last event is dated below but it has happened to me at least once a year and sometimes two or three times since 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441227November 21, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
P20BA - DEF Reductant Heater Code for a defective DEF reductant heater on a 2015 F-350 6.7L diesel with 57,500 miles NOT covered under dealer emissions warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439976November 10, 2021
SUSPENSION
The contact owns a 2015 Ford F-350. The contact stated that while driving at 60 MPH, the vehicle experienced the "death wobble" after driving over a bump in the roadway. The contact stated that the steering wheel began to violently shake, and he lost control of the vehicle. The contact took his foot off the accelerator pedal until the shaking stopped at 20 MPH and the vehicle resumed normal driving. No warning light illuminated. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 74,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439540November 5, 2021
STEERING, SUSPENSION
While driving several time at highway speed about 50-55mph I hit a bump and my truck goes into a violent shake. The steering wheel shakes and about lose control of the very heavy truck. I have asked the dealer to look at it next week. They said it was known as the "Death Wobble". My truck was shaking so bad I thought something had broke and I was going to wreak. I ask if this was under a recall the dealer said no. It maybe the steering or can purchase a special bracing for the truck. I shouldn't have to correct a manufacture defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439137November 2, 2021
FUEL/PROPULSION SYSTEM
Took truck in for smog they notified me that there is a factory recall manufacturer campaign # 21E01 , recall date 3/16/2021. Description CALIBRATION FOR NOX SENSOR AND SCR SYSTEM FAULTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437639October 21, 2021
SUSPENSION
The front end of my truck shakes violently when I hit bumps (death wobble)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435795October 6, 2021
SUSPENSION
Driving at highway speed going over a bridge and went over a expansion joint an out of no where the entire front end started to violently shake. I had to apply brakes which because it was shaking so bad the abs kicked in and started the wheels to skid. I was sure that the front wheels were coming off the truck. Still continues and ford has the truck now. No Warnings.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11435424October 4, 2021
STEERING
We were on our way home from a rodeo with our living quarters attached to our pickup and it did the "death wobble" twice on our way home when we hit the bumps on a bridge...luckily no one was behind us because at the area it started to shake we couldnt get pulled over because there was no shoulder so we had to slow to an extremely slow speed in our lane
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434628September 28, 2021
STEERING
1st incident happened in May 2020, traveling down a major highway at about 60 mph, hit a bump in the road and the truck went into what is known as the "death wobble" and I had absolutely no control of the steering. I then had to slow down to under 10 mph while still in the lane of traffic, to get the truck under control. I immediately call a mechanic shop and had the truck inspected. I took it to another shop that does suspension and front end alignments and had it looked at. 2nd incident happened today, Sept 28, 2021. Same thing traveling down a major interstate at approximately 70 mph, hit a bump in the road, and again the truck went into the "death wobble". I had no control over the steering and had to come to a complete stop to get the truck under control. This time I was almost rear-ended by vehicles behind me. This is extremely troubling, scary, and a very serious safety issue. Luckily I was not towing anything when these two incidents happened. If this issue is not addressed and a recall made on these vehicles someone is going to be killed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434408September 26, 2021
SUSPENSION:FRONT
We have experienced the “death wobble” 3 times this last weekend during our travels while we were pulling our trailer loaded with horses
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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