Ford F-350 Complaints (2014)

98 consumer complaints on file.

#11309011February 13, 2020
STEERING, SUSPENSION
TRUCK GOES INTO A DEATH WOBBLE IN THE FRONT END WITHOUT WARNING. CHANGE LANES, HIT ROUGH SPOT, OR DIFFERENT TEXTURE ROAD SURFACE. YOU NEVER KNOW. HAVE REPLACE FRONT STEERING AND SUSUSPENSION PARTS. STILL COMES IN. HAVE HEARD FROM OTHER OWNERS THAT ARE EXPERIENCING THE SAME THING. FORD HAS SOME TIB OUT AND ATTEMPTS TO FIX IT, BUT YOU NEVER KNOW WHEN IT WILL COME BACK. SOMEONE'S GOING TO GET KILLED OR INJURED. IT IS A SEVERE PROBLEM AND COMES WITHOUT WARNING. WILL COME IN AT MOSTLY 45 MPH OR HIGHER SPEED. TURNING DOESN'T SEEM TO HELP IT. ONLY SLOWING TO A VERY SLOW OR STOP WILL CORRECT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296717January 2, 2020
STEERING, SUSPENSION
MY TRUCK SHAKES VIOLENTLY WHEN YOU HIT A BUMP OR SMALL HOLE IN THE ROAD, THE PROBLEM STARTED ABOUT 4/20/2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291777December 28, 2019
SUSPENSION
DRIVING AT HIGHWAY SPEED, 65 MPH, ON STRAIGHT, DRY ROAD. HIT A MEDIUM SIZED BUMP AND THE DRIVER SIDE FRONT WHEEL BEGAN TO SHAKE VIOLENTLY. IMMEDIATELY SLOWED DOWN TO ABOUT 40 MPH AT WHICH POINT THE SHAKING STOPPED. A FEW MILES DOWN THE ROAD HIT ANOTHER MEDIUM SIZED BUMP AND THE SAME VIOLENT SHAKING OCCURRED AGAIN. THE SHAKING IS SO VIOLENT THAT IT FEELS LIKE THE FRONT END IS ABOUT TO COME OFF. IN DOING RESEARCH ONLINE, THIS IS ALSO COMMONLY REFERRED TO AS "DEATH WOBBLE" AND SEEMS TO OCCUR ON MANY FORD SUPER DUTY TRUCKS ACROSS MANY MODEL YEARS. THIS CAN CAUSE LOSS OF CONTROL OF A HEAVY VEHICLE WHICH MAY BE TOWING A LARGE TRAILER AS WELL. A RESULTING ACCIDENT WITH INJURIES OR FATALITIES WOULD SEEM TO BE A CERTAIN POSSIBILITY. THIS SEEMS TO BE A PREVALENT SAFETY ISSUE WITH THESE TRUCKS THAT NHTSA SHOULD BE MADE AWARE OF SO PROPER REMEDIAL ACTION CAN BE TAKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286336December 2, 2019
ELECTRICAL SYSTEM, ENGINE
APIM SYNC MODULE WENT OUT. THIS MODULE SERVICES SEVERAL COMPONENTS AND HAS BEEN ISSUE IN MULTIPLE MODELS. OUT OF WARRANTY BY A YEAR. HAVE TO PAY OUT OF POCKET. BLUE DEF TANK HEATING ELEMENT CAUSES CHECK ENGINE LIGHT. THIS IS PART OF EXHAUST. SHOULD BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281842November 22, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 FORD F-350. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FAITH'S FORD (802-258-2400, LOCATED AT 1147 PUTNEY RD, BRATTLEBORO, VT 05301) WHERE IT WAS DIAGNOSED THAT THE REDUCTANT HEATER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT COVERED BY THE EXTENDED WARRANTY AND REFEREED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 109,310.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280497November 16, 2019
STEERING, SUSPENSION
WHILE IN MOTION AT SPEEDS BETWEEN 45-55 MPH THE VEHICLE FRONT END WILL SHAKE VIOLENTLY WITH OUT WARNING AND CREATING A LOSS OF CONTROL UNTIL THE VEHICLE IS BROUGHT TO A NEAR STOP. DEALERSHIP SERVICE ADVISES THIS IS A COMMON PROBLEM KNOWN AS THE DEATH WOBBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269602October 20, 2019
SUSPENSION
FRONT SUSPENSION AND STEERING VIBRATES VIOLENTLY WHEN HITTING A BUMP IN THE ROAD AT HIGHWAY SPEED. THIS REQUIRES HARD AND IMMEDIATE APPLICATION OF THE BRAKES TO BRING THE VEHICLE BACK UNDER CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245622August 21, 2019
STEERING
FRONT END STARTS TO SHIMMY AND SHUTTER AT AROUND 60 MPH. SOMETIMES FOR NO REASON OTHER TIMES AFTER GOING OVER A ROUGH SPOT OR BUMP IN THE ROAD. HAVE TO BRING THE TRUCK SPEED DOWN TO UNDER 25MPH TO GET THE TRUCK BACK IN CONTROL. PROBLEM STARTED AROUND 30,000 MILES AND CONTINUES TO THIS DAY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243718August 13, 2019
SUSPENSION
PERIODICALLY THE FRONT END ON MY 2014 F-350 VEHICLE SHAKES VIOLENTLY (DEATH WOBBLE) WHEN ENCOUNTERING BUMPS ON ROADS AT SPEEDS 65 MPH AND ABOVE. THE FIRST TIME IT OCCURRED, I TOOK IT FOR REPAIRS TO BJ FORD IN LIBERTY, TX. THEY TOLD ME THE HIGH TIRE PRESSURE WAS CAUSING THE PROBLEM; ACCORDING TO THEM, IT WAS ADJUSTED FROM 70 PSI TO 60 PSI. A FEW WEEKS LATER IT HAPPEN AGAIN AND I TOOK IT BACK TO BJ FORD. THE THIRD TIME IT HAPPEN I TOOK IT TO FRIENDLY FORD IN CROSBY, TX WHERE THEY REPLACED SEVERAL ITEMS (SEE ATTACHED FILE) ON 08/07/2019. ON 8/9/2019 WHILE DRIVING ABOUT 65 MPH I EXPERIENCE THE DEATH WOBBLE AGAIN ONLY THIS TIME IT WAS THE WORST YET. I ALLOWED THE VEHICLE TO SLOW DOWN TO ABOUT 40 MPH WITHOUT APPLYING THE BRAKES. I TOOK IT BACK TO FRIENDLY FORD EXPLAINING THAT THE PROBLEM STILL EXIST AND THEY NEEDED TO REPAIR IT. SINCE I HAVE LOST CONFIDENCE IT FORD'S ABILITY TO FIX THE PROBLEM, I AM NOW AT THE POINT OF TRADING MY F-350 IN FOR A F-150, BUT I STILL HAVE CONCERNS THAT THE NEXT OWNER WILL INHERENT THE SAME PROBLEM SINCE FORD CAN'T SEEMS FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218341June 6, 2019
WHEELS
TL* THE CONTACT OWNS A 2014 FORD F-350. WHILE DRIVING OVER 45 MPH, THE CONTACT STRUCK A BUMP IN THE ROAD AND BOTH FRONT WHEELS BEGAN TO OSCILLATE. MATHEWS FORD MARION (1155 DELAWARE AVE, MARION, OH 43302, (877) 862-5194) WAS NOTIFIED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207741May 15, 2019
FUEL/PROPULSION SYSTEM
I OWN A 2014 F350 DIESEL TRUCK, MY BUDDY OWNS A 2015 F350 DIESEL TRUCK, A MONTH OR SO AGO HE WAS DRIVING DOWN THE ROAD AND HIS TRUCK STALLED/SHUT DOWN ON HIM DRIVING DOWN THE ROAD CAUSING HIS STEERING WHEEL TO LOCK UP, HE WAS BARLEY ABLE TO GET IT ONTO THE SHOULDER AND IT LEFT HIM STRANDED SINCE HIS TRUCK WOULDN'T START BACK UP. HE BROUGHT IT TO A SHOP AND COME TO FIND OUT IT WAS HIS HIGH PRESSURE FUEL PUMP. FAST FORWARD A LITTLE FURTHER, HE DID SOME RESEARCH AND FOUND OUT THAT FORD PUT FAULTY FUEL PUMPS ON ALL THEIR DIESEL TRUCKS, THE PUMPS CAN'T HANDLE US DIESEL, IT'S NOT LUBRICATED ENOUGH FOR THE PUMPS, SO THE PUMP DESTROYS ITSELF AND SENDS METAL SHARDS THROUGH THE WHOLE ENTIRE FUEL SYSTEM. SO HE WAS STUCK PAYING A $6,XXX BILL TO GET IT FIXED. FAST FORWARD I FOUND OUT THEY MAKE A 'DISASTER PREVENTION KIT' SO WHEN THE PUMP FAILS THE METAL DOESN'T GET THROUGH THE WHOLE SYSTEM YOU ONLY HAVE TO REPLACE THE PUMP WHICH IS $1,XXX. SO I BOUGHT THE KIT AND HAD IT INSTALLED ON MY TRUCK BUT IT WAS TOO LATE MY SYSTEM GOT WIPED OUT. SO NOW I'M OUT $6,XXX TO GET IT FIXED WHICH I CAN'T AFFORD. FORD WONT DO ANYTHING ABOUT IT BECAUSE THERE'S NO RECALL. I'VE DONE MORE RESEARCH AND FOUND OUT THE NEW DIESEL TRUCKS FROM FORD STILL HAVE THE SAME FUEL PUMP. THIS SHOULD BE RECALLED, IT'S ONLY A MATTER OF TIME TILL OTHER PEOPLE START HAVING FAILURES. I WOULD BE PISSED IF I SPENT $70,XXX ON A TRUCK ONLY TO HAVE TO SPEND MORE TO FIX THE FUEL SYSTEM. NOBODY IS AWARE OF THIS ISSUES YET BUT SOMETHING MUST BE DONE ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194201April 5, 2019
STEERING
CRUISING AT 65MPH, HIT PAVEMENT TRANSITION, FRONT END, STEERING WHEEL STARTED VIOLENTLY SHAKING, LOST CONTROL, CROSSED FROM LEFT LANE ACROSS RIGHT LANE, SHOULDER AND INTO DITCH. SHOOK SO HARD THE LEFT MIRROR FOLDED BACK AND THE RIGHT MIRROR EXTENDED, BODY PLUG FELL OUT FROM UNDER DASH AND LANDED IN PASSENGER FRONT FLOOR. TIRES ARE IN GOOD CONDITION, HAS 46000 MILES ON IT. DEALER SAID I NEED TO PAY TO ADD AFTERMARKET STEERING PARTS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193247April 1, 2019
SUSPENSION
WHILE DRIVING, IF I HIT A BUMP IN THE ROAD THE TRUCK SHAKES UNCONTROLLABLY. I HAVE TO ALMOST COME TO A COMPLETE STOP TO REGAIN CONTROL. THIS HAS HAPPENED NUMEROUS TIMES ON BUSY HIGHWAYS AND ON CITY STREETS. I HAVE TAKEN THE TRUCK BACK TO THE FORD DEALER TWICE ALREADY. THEY REPLACED PARTS, BUT IT DIDN'T FIX THE PROBLEM. THIS IS VERY DANGEROUS, I HAVE CAME CLOSE TO HAVING ACCIDENTS SEVERAL TIMES, WITH MY FAMILY IN THE VEHICLE. I AM UNSURE OF THE PART THAT IS CAUSING, BUT I THINK IT HAS SOMETHING TO DO WITH THE SUSPENSION. I HAVE DOCUMENTATION OF WHEN I "HAD THE PROBLEM FIXED". THE WORK THE DEALERSHIP DID, DID NOT FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191123March 23, 2019
STEERING
MULTIPLE TIMES WHILE DRIVING ON HIGHWAY AT 50 MPH THE VEHICLE STARTS SHAKING VIOLENTLY AND ONLY WAY TO CORRECT IT IS TO JAM ON THE BRAKES AND GET DOWN TO AROUND 25MPH AND THEN RE ACCELERATE...AN INATE AMOUNT OF PPL HAVE THIS SAME PROBLEM I HOPE THAT FORD WILL ADDRESS.THIS ISSUE WITH A RECALL BEFORE PPL ARE KILLED BECAUSE OF THIS OBVIOUS FLAW IN THEIR DESIGN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154900November 30, 2018
SERVICE BRAKES
2014 F350 CREW CAB W/LONG BED DIESEL I PARKED ON SLOPED DRIVEWAY WITH SNOW UNDER PASSENGER TIRES. I PLACED IN PARK BUT DID NOT SET PARKING BRAKE. WALKED AWAY FROM VEHICLE AND IN ABOUT 5 MINUTES THE TRUCK ROLLED DOWN DRIVEWAY 12 FEET. THE TWO DRIVERS WHEELS WERE BOTH ROLLING, I'M NOT SURE IF PASSENGER WHEELS ROLLED OR SLID. WHY DOES THE TRANSMISSION (IN PARK ) ALLOW THOSE DRIVERS SIDE WHEELS TO ROLL? IS THIS NORMAL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123269August 29, 2018
STRUCTURE:BODY, STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2014 FORD F-350. WHILE DRIVING 25 MPH, THE FRONT END OF THE VEHICLE SHIMMIED. THE VEHICLE HAD TO BE RESTARTED TO GAIN CONTROL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHEEHY PERFORMANCE CENTER (600 N FREDERICK AVE, GAITHERSBURG, MD 20877, (301) 548-9132) WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS, TIE ROD, SHOCKS, AND THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 12943941. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120525August 16, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2014 FORD F-350. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SPRADLEY BARR MOTORS CHEYENNE (2200 WESTLAND RD, CHEYENNE, WY 82001, (307) 638-3335) WHERE IT WAS DIAGNOSED THAT THE DIESEL EXHAUST FLUID HEATER MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099096May 31, 2018
SUSPENSION
MY LOW MILAGE 35,876 TRUCK HAS BAD WEAR ON THE RIGHT FRONT TIRE TOOK TO A PLACE TO HAVE SAFETY CHECK AND THEY FOUND WEAR IN THE FOLLOWING: BALL JOINT, TRACK BAR BUSHING, AND TRACK BAR REPLACMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075986March 2, 2018
STEERING, SUSPENSION
WHILE DRIVING FRONT END WOBBLES VIOLENTLY WHEN YOU HIT A BUMP. TRUCK IS HARD TO HANG ON TO AND STEER. I'VE READ SEVERAL THREADS THAT THIS IS COMMON. THIS IS CRAZY THAT THERE HAS NOT BEEN A RECALL. I'M NOT HAPPY I'VE REPLACE MINE 3 TIMES AND IT'S DOING IT AGAIN. I BOUGHT THIS TRUCK BRAND NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056060December 22, 2017
SUSPENSION
FRONT SUSPENSION / EVEN AFTER A TOTAL REBUILD OF ALL FRONT SUSPENSION WE CAN NOT GET RID OF WHAT WE CALL A DEATH WOBBLE. THE STEERING WHEEL AND FRONT END SHAKE VIGOROUSLY UNTIL WE REDUCE OUR SPEED TO UNDER 35 MILES AN HOUR. THIS OCCURS WHEN DRIVING ON THE HIGHWAY AND YOU HIT A DIP OF ANY SORT IN THE ROAD WAY (BRIDGE CROSSING, UNEVEN PAVEMENT ECT) THE DEALER TOLD ME TO REPLACE 11 ITEMS WHICH I HAD DONE IN EXCESS OF $5,000 BUT IT CORRECT NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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