Ford F-350 Complaints (2019)

467 consumer complaints on file.

#11616074September 23, 2024
STEERING, SUSPENSION
Front steering/suspension system Severe wobble causes driver to stop in middle of Freeway, possible accidents or death in an accident. Not confirmed by dealer at this time. Hundreds have reported here, and the same occured. Not at this time. No warnings prior to all of the failures. So far 12 failures Yes, 12 failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616075September 23, 2024
STEERING, SUSPENSION
DEATH WOBBLE, front suspension and steering Danger of a rear end collision at freeway speeds, or loss of control hitting other vehicles or items on the side of the road, result possible death to passengers, other vehicle people or bystanders. NO NO NONE I am a former Mechanic and this is LIFE THREATENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615033September 17, 2024
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
The contact owns a 2019 Ford F-350. The contact stated while driving approximately 45 MPH, the vehicle lost motive power without warning. The contact coasted to the roadside and replaced the fuel filters. The vehicle started but remained idling without the proper RPM. The contact was able to get the vehicle to drive at slower speeds only. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the fuel return line was malfunctioning due to the high-pressure fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609667August 20, 2024
WHEELS:RIM, TIRES:VALVE
The contact owns a 2019 Ford F-350. The contact stated that while the vehicle was parked, it was discovered that the air pressure in all four tires were consistently decreasing; the contact also noticed corrosion around the rims and valve stems on each wheel. The low tire pressure warning light was illuminated. The vehicle was driven to a dealer but not diagnosed; however, the contact was informed that the dealer would replace the current tires with new tires to monitor the failure. The vehicle was repaired; however, the failure reoccurred. The contact was constantly adding air to the tires before driving the vehicle. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608950August 16, 2024
STEERING, SUSPENSION
My truck has only 13000 miles on it. We were going on vacation pulling our camper. I was doing about 63 MPH when we hit a bump in the interstate and the truck started VIOLENTLY shaking out of control. They cal it the death wobble. After doing some research it seams to be a very common problem that ford will not fully address. They put a bandage over a serious issue. They put me, my family and others in very serious danger. It took everything I had to keep us from going in the ditch. A vehicle with only 13000 miles on it should not experience something like this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608501August 14, 2024
SUSPENSION, STEERING, WHEELS
In June 2024, I experienced serious sustained steering wheel oscillation to the point of having to stop the vehicle while traveling over 70 mph to regain control before proceeding on my way. I scheduled an appointment with my dealer (Woody Anderson Ford, Huntsville, AL) after July 4th weekend and was assigned an appointment date of August 9, 2024 at 10:00am. In May 2024, after traveling about 47 mph over a semi-diagonal railroad tracks on level pavement, the steering became violent but was recoverable after reducing speed to under 20 mph. This was the second instance. In March 2024, after transitioning across a section of highway in town at about +/- 45 mph, which the highway had appeared to have been poorly repaired my steering began to oscillate but I was able to recover with no concern. This was the first instance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605101July 29, 2024
EXTERIOR LIGHTING, STRUCTURE:BODY
The contact owns a 2019 Ford F-350. The contact stated that the roof seam cover had lifted and detached. Additionally, the contact stated that while raining or washing the vehicle, there was water entering the headlight enclosures and the headlights became inoperable. While the vehicle was in park(P), the interior lights turned on without driver input, and turned off while shifted into reverse(R). There was no notification from Ford Pass. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact that there were no open recalls but diagnosed the vehicle and determined that the headlight assembly needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601616July 12, 2024
FUEL SYSTEM, OTHER:FUEL FILTER
The contact owns a 2019 Ford F-350. The contact stated while driving at an undisclosed speed, the reduced engine power and check engine warning lights illuminated. The vehicle lost motive power. In addition, the contact noticed white smoke and diesel odor entering the interior of the vehicle. The contact parked the vehicle and noticed diesel fluid pouring out onto the ground. The vehicle was towed to an independent mechanic where it was diagnosed with a cracked fuel filter. The contact was informed that the fuel filter needed to be replaced. The vehicle was repaired. The contact stated that the vehicle was previously serviced by an independent mechanic and the fuel filter was replaced several days before the failure reoccurred. The contact stated that the new fuel filter had only 600 miles before the failure occurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596803June 26, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
When you drive this truck for extended periods of time the entire instrument cluster shuts off loosing blinkers lights and any indication of speed, among that if you're towing a trailer the trailer lights shut off, ford has tried fixing it under warranty to no avail, now the truck is out of warranty and the issue is getting worse and they're not sure what's wrong. I also have videos of this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593831June 12, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford F-350. The contact stated while driving approximately 35 MPH, there was an abnormal clanking sound coming from the engine compartment. The vehicle was towed to the local dealer who diagnosed that the engine and turbocharger had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592778June 6, 2024
FUEL/PROPULSION SYSTEM
truck showed alert of decreased power twice withing a month. When taken into Ford they sated the fuel pressure pump and fuel rail were damaged due to pump sending metal shaving throughout the fuel system. I have found out through research that this is a common occurrence due to a faulty pump that was originally installed in the trucks around these dates. No recall or alert has been given to owner buying these vehicles and now requires a very expensive repair to correct (with a whole different type of pump) and avoid future issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590689May 25, 2024
STEERING
My vehicle constantly experiences the death wobble meaning front end suspension experiences violent shaking making it difficult to stay the course and won't stop till vehicle comes to a lower speed but imagine I'm going 75 it takes along time to slow down and very scary
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587667May 8, 2024
SUSPENSION, STEERING
While on a ramp to merge onto a highway, slightly downhill, a small ripple in the pavement joint caused the front wheels and steering wheel to shake violently and nearly lost control of the vehicle. Was traveling at approximately 40-50mph and could not steer the truck and the out of control shaking did not stop until I was able to slow to maybe 5-10mph. I was towing a trailer and if I had not been on a wide roadway late at night, going straight with little traffic around me, it's very likely I would have had a serious accident. The truck has 40,000 miles on it and tires etc are in good condition as this is a federal government owned and maintained vehicle. I see no recalls or service bulletins for the vin, but found hundreds of complaints online of the exact situation and referred to as out of control "death wobble". This is a serious issue and people will very likely be in serious and fatal accidents if not already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584842April 23, 2024
UNKNOWN OR OTHER
The rear cab glass completely shattered due to the defrost heating element shorting out because it had broken and falling off of middle sliding window, started to melt carpeting behind the seat and immediately burst the entire rear glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581962April 9, 2024
SUSPENSION
The contact owns a 2019 Ford F-350. The contact stated while driving approximately 70 MPH and positioned between two tractor-trailers, the vehicle suddenly experienced the "Death Wobble". The vehicle began to violently shake and vibrate, and the steering wheel became extremely difficult to control, causing the driver to fear for his safety while driving between the two tractor-trailers. The contact stated that the failure had occurred on several occasions after driving over a bump in the road. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580116March 29, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2019 Ford F-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel diesel particulate sensor needed a manual regeneration. The vehicle was repaired under Ford TSB Numbers: 19-2343 and 21-2052; however, the failure recurred after driving for 2,000 miles. The vehicle was taken back to the dealer, where it was diagnosed that the fuel diesel particulate sensor needed a manual regeneration, and the DEF pump and injector had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579017March 23, 2024
SUSPENSION
The front tie rod adjusting sleeve pulled apart from the tie rod end. The threads were stripped off so where you can just pull it off and on. It caused me to drive almost into a tree where I lost complete control of the truck. I did not hit any potholes or bumps that would have caused any damage. There is NO WAY that these two parts should have came apart. This is a severe safety hazard. The tow truck driver said he saw the SAME THING the day before on another Ford truck so clearly this is becoming an issue. I only have 90,000 miles on my truck so there isn't a lot of wear and tear on it either. I have photos of the parts after the incident and I've taken it to my repair shop to get it fixed. He also said that this should have never have happened and its very strange that it did. I had no prior warning of it happening - no shaking, thumping, rattling... nothing to tell me that there was an issue.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11578413March 20, 2024
SUSPENSION
I own a 2019 Ford F-350 SD. While driving 60 MPH and driving over a pothole, the vehicle started to shake uncontrollably and pulling the vehicle to the left. Luckily I was in the left lane and only went onto the berm, If I had been in the right lane I would have hit the vehicle beside me. I pulled over on the side of the road and once I got below 25 miles and hour the vehicle stopped shaking. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 28,400. When is Ford going to be forced to fix this known problem, when someone is killed?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576780March 12, 2024
STEERING
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572372February 16, 2024
POWER TRAIN
The contact owns a 2019 Ford F-350. The contact stated while driving 60 MPH and towing a trailer, the vehicle abruptly came to a complete stop. After a visual inspection, the contact observed that the passenger’s side rear axle had separated from the driveshaft. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the passenger’s side rear axle shaft requiring a replacement. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V688000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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