Ford F-350 Complaints (2016)

209 consumer complaints on file.

#11617202September 30, 2024
STEERING, SUSPENSION, UNKNOWN OR OTHER
Death wobble happened 5 times driving on the interstate. Couldn’t control steering and everything was violently shaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608938August 16, 2024
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER:INTERCOOLER
The contact owns a 2016 Ford F-350. The contact stated while driving 45–55 MPH, the vehicle lost motive power. The contact was able to pull over and restart the vehicle, which reset the vehicle. The vehicle then went into LIMP Mode. The contact stated that the RPM failed to exceed 2,500 RPM. The vehicle was idling. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who referred the contact to a Ford dealer for assistance. The vehicle was taken to another independent mechanic, who determined that the failure was due to the turbo. The vehicle was taken to the local dealer, where it was diagnosed that the turbo needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, and the contact was informed that the turbo charger was good for approximately three to four years; no assistance was provided. The contact was referred to the NHTSA hotline for assistance. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605091July 29, 2024
SUSPENSION, TRACTION CONTROL SYSTEM
The contact owns a 2016 Ford F-350. The contact stated while driving at speeds of 51 MPH or exceeding that speed, the vehicle experienced the "Death Wobble". The failure also occurred while driving over rough road surfaces. The contact stated that during the failure, the “Traction Control Loss” warning light was illuminated. The dealer was made aware of the failure. The dealer confirmed that the VIN was not included in a recall. The contact was referred to the manufacturer who confirmed that the VIN was not included in a recall. The manufacturer had referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601193July 11, 2024
SUSPENSION, UNKNOWN OR OTHER, STEERING
We purchased this truck as a certified used vehicle in January of 2019. In September of 2023 we started experiencing a death wobble every time we try and take the truck over 55 mph. We have taken the truck to the ford dealership six different times to try and fix the issue, and ford can not figure out the cause of the wobble. Currently the truck has been in the shop at ford for almost 2 months continuously with them trying to figure out what is causing the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598701July 3, 2024
SUSPENSION, STEERING, UNKNOWN OR OTHER
For years my truck starts vibrating excessively, shaking the entire vehicle when driving over certain sections of roadway or bumps. Sometimes, my steering is difficult to maintain when this happens. This occurs at speeds around 50 mph+. I always assumed it was just a bad road section and never pursued any repair as I didn't think it was a truck issue. Recently, I have come across some articles, that described my exact situation/condition when driving my truck. It makes me have to slow way down below the speed limit for the violent shaking to stop. Sometimes, I though it was just my stiff suspension on bad roads. It is being called the Ford Death Wobble and affects many Ford Super Duty Trucks. Who knows what other components of my truck have been unduly affected due to this manufacturer's safety issue with my truck and that appears to be a situation that occurs often with other Ford Super Duty trucks. I'm concerned one day it will cause me to lose control and crash or crash into another vehicle. To my knowledge Ford has not issued any recall's regarding these safety problems. My truck has been to the Ford shops many times but nothing addressed regarding this condition. It has occurred so many times, I can not even count, well over hundreds of times over 8 years. The most recent time it occurred was about two weeks ago on [XXX] in Colorado Springs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592147June 3, 2024
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM
The contact owns a 2016 Ford F-350. The contact stated that while driving at an undisclosed speed, the engine seized. The check engine warning light illuminated. The contact stated that the vehicle failed to restart. The vehicle was towed to an independent mechanic where it was diagnosed with a failed fuel pump and metal shavings inside the fuel system. The contact was informed that the fuel system and injectors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583137April 15, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN
THERE ARE TWO INCIDENTS ONE FORD DIESEL HIGH PRESSURE FUEL PUMP DISINTERGRATES WHILE DRIVING VEHICLE AND THE INTERCOOLER HOSE WHICH IS PLASTIC BLOWS UP WHICH IN BOTH CASES CAUSES THE VEHICLE TO LOSE POWER AND STOP RUNNING. THIS OCCURED TO ME WHILE PULLING RV ON INTERSTATE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580164March 29, 2024
STEERING
I have had a recurring problem with the so-called "death wobble" whereby the vehicle starts to shake violently when hitting certain bumps above about 50 mph and cannot be brought back under control without completely coming to a stop. I've had the front end components, including tie rods, stabilizers, drag link, etc completely replaced THREE TIMES and within a year of normal driving it comes back. It has always been repaired at a Ford service center. It happens without warning, though I've learned now how the vehicle feels when the front end starts getting loose so I can have it repaired before it becomes dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579098March 24, 2024
AIR BAGS
Airbags are not faulty if you look at sticker they have warning due to old age the plastic becomes brittle and can cause fragments to impale driver only way to prevent this is not replace the airbag but to cover with duct tape, this recall needs to be updated Takata is not responsible, they operate as designed as I said the air bag fill with high pressure air and in older cars will crack plastic cover. Please update this recall this is not a manufacturer error.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571683February 13, 2024
ELECTRICAL SYSTEM
The contact owns a 2016 Ford F-350. The contact stated that while driving on several occasions at various speeds, the A/C unit turned off without being disengaged. The tire pressure warning light flashed on the instrument panel. Additionally, the indicator lights were blinking quickly, and trailer turn light failed to illuminate properly and there was a delay when the trailer was connected. The vehicle was taken to a dealer where it was diagnosed that the brain control module needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559849December 13, 2023
POWER TRAIN
The contact owns a 2016 Ford F-350. The contact stated while driving at various speeds, the transmission was shifting hard and was slipping. Additionally, the vehicle was shuddering while the transmission was shifting. An unknown warning light was illuminated. The vehicle was taken to the dealer; however, the cause of the failure could not be determined. The contact stated that the failure persisted. The vehicle was taken to a transmission specialist, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559079December 8, 2023
POWER TRAIN
At 55,000 miles torque converter locked up. Very difficult to stop vehicle due to excessive rpm’s. Ford has had problems with this and due to being out of year warranty..will not repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558911December 7, 2023
ENGINE, FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
The contact owns a 2016 Ford F-350. The contact stated while driving approximately 70 MPH, the "Engine Power Reduced" message was displayed and the vehicle downshifted while running very rough before the vehicle stalled. The contact coasted to the side of the road and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and determined that the high-pressure fuel pump had failed and caused metal fragments to enter the fuel system. The contact was informed that the high-pressure fuel system needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555907November 19, 2023
SUSPENSION, STEERING
When driving this vehicle, it will suddenly go into a violent shake. I have to slow the truck down and pull over to a stop to make it stop shaking - it will not drive through it. It will do it 8 times out of 10 driving it. The steering becomes difficult to handle. All I can do to stop it is pull over. It has done it several times between 1 August and 19 November. I will give you the most recent date below!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551860October 25, 2023
AIR BAGS
The contact owns a 2016 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags), and the vehicle was repaired under recall. Upon retrieving the vehicle, the contact became aware that none of the buttons on the steering wheel were functioning, including the horn. The vehicle was taken to the dealer, who determined that the failure was unrelated to the recall but was unable to provide a diagnosis. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 22V337000 (Air Bags), and the VIN was included. The manufacturer was not notified of the failure. The failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544248September 13, 2023
STEERING, STEERING:LINKAGES:DRAG:POWER ASSIST SYSTEM, SUSPENSION
The contact owns a 2016 Ford F-350. The contact stated that while her husband was driving approximately 55-60 MPH with her in the front passenger's seat, the vehicle was shuddering significantly, and the steering wheel was shuddering back and forth. The driver lost control of the vehicle and the vehicle nearly drove into a ditch. The driver was able to maintain the vehicle on the shoulder of the road and came to a complete stop. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as needed. The contact stated that the failure had been recurring while driving, and the contact became aware that the failure mostly occurred while exceeding 54 MPH on a bumpy road surface. The vehicle was taken to the local dealer, where it was diagnosed that the long and short steering drag link, the steering dampener, the track bar ball joint, and bushing needed to be replaced, and the vehicle needed to be realigned. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 87,120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542650September 5, 2023
AIR BAGS
The contact owns a 2016 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags), and the vehicle was taken to the dealer for the recall repair; however, the dealer later called the contact back and advised him to pick up the vehicle because they had received the wrong part and was unable to complete the recall repair. The contact stated that he had contacted the dealer several times, and the dealer informed him that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the dealer had already marked the recall as complete. The contact had not experienced a failure. VIN tool showed no open recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541547August 29, 2023
STEERING, SUSPENSION
Have been experiencing what has been termed as the death wobble that is a known problem in the ford f250 and f350 from 2005 to 2019 trucks. Mine is a f350 2016. While driving on highways over 50 can experience a violent shaking in the front end after hitting a bump in road. Feels like the truck can not recover and like loosing control of vehicle. Very scary sensation that at any time could make you loose total control and put myself my passengers and all drivers near me in danger. I use this vehicle to tow things and it could be a disaster. I did some research and learned it was a thing other people were experiencing as well. I contacted dealership and explained my circumstance and it was something the absolutely knew about. I have had a repair done and hopefully it will fix the problem. I understand sometime it helps for a short time and will come back. They should be issuing a recall no doubt about it!!! I fear my truck is not safe and the value is effected. Has happened approx 4 different occasions over a 3 month period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535420July 31, 2023
AIR BAGS
The contact owns a 2016 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534628July 26, 2023
ELECTRICAL SYSTEM
The control arm for the turnsignals and wiper system fails resulting in the delay wipers constantly running. This is both an annoyance to driving as well as an obstruction to your field of vision. There also a risk of damage to the windshield as well. This is a very, very common part failure with Ford Trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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