Ford F-350 Complaints (2010)

52 consumer complaints on file.

#10950093February 7, 2017
SUSPENSION
I HAVE WHAT THE FORD DEALERSHIPS AND MASTER MECHANICS CALL THE "FORD DEATH WOBBLE". TYPE OR SURFACE OF ROAD MAKES NO DIFFERENCE, NOR DOES SPEED. HITTING A BUMP, OR EXPANSION JOINT ON THE HIGHWAY OR BRIDGE CAUSES THE FRONT END OF THE TRUCK TO SHAKE SO VILENTLY I HAVE TO SLAM ON BREAKS AND COME TO A COMPLETE STOP TO BRING THE TRUCK BACK UNDER CONTROL. I HAVE NO PHOTOS HOWEVER, SOCIAL MEDIA, UTUBE, ETC. HAS AN OVERWHELMING AMOUNT OF VIDEOS ON THIS PROBLEM. I HAVE CONTACTED FORD AND I'VE BEEN TOLD THERE HAVE BEEN NO REPORTS ON THIS ISSUE, AND THEREFORE NO RECALL. PROBLEM IS, IF THIS ISSUE CAUSES A DEADLY WRECK, ALL THE EVIDENCE OF WHAT CAUSED THE WRECK WILL BE DESTROYED IN THE WRECK. I'M 73 YEARS OLD, DRIVEN A LOT OF CARS, THIS IS THE FIRST AUTOMOBILE I'VE BEEN AFRAID TO DRIVE, AND WILL NOT LET MY WIFE DRIVE IT AT ALL. HOPEFULLY AN INVESTIGATION CONDUCTED BY YOU WILL BRING THIS PROBLEM TO FORDS ATTENTION, AND HOPEFULLY RESOLUTION. PS, THIS HAPPENS ALL THE TIME....UPDATED 02/13/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939476January 3, 2017
ENGINE
TL* THE CONTACT OWNS A 2010 FORD F-350 SD. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, THE ENGINE COMPARTMENT CAUGHT FIRE WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10929853December 5, 2016
WHEELS
I HAVE NOW FOUND THE 2ND RIM IN 3 WEEKS WITH A CRACK IN THE RIM. AFTER LOOKING ONLINE I HAVE FOUND SEVERAL FORUMS WITH NUMEROUS PEOPLE STATING THEY'VE HAD THE SAME ISSUE. UPON CALLING FORD SEVERAL WERE TOLD THEY DONT HAVE ENOUGH COMPLAINTS TO CREATE A SERVICE BULLETIN OR A RECALL THE 1 FORUM ALONE HAD OVER 100 PAGES OF PEOPLE COMPLAINING ABOUT CRACKED RIMS ON THEIR F350 2006-2010 MODELS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923742November 2, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
STEERING GEAR BOX ,OR MAIN GEAR BOX. DEATH WOBBLE ,ON SOME FORD TRUCK, NOT MY VIN# I CALL BEFORE ODI # 10908140. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918118October 23, 2016
SUSPENSION
WAS ON THE FREEWAY DRIVING ABOUT 67 MPH HIT A BUMP IN THE ROAD FRONT END STARTED BOUNCING RAPIDLY UNCONTROLLABLY. I HAD TO ALMOST COME TO AN COMPLETE STOP IN ORDER TO GET IT TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908140September 20, 2016
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), ENGINE
TL* THE CONTACT OWNS A 2010 FORD F-350 SD. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIGOROUSLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY, STABILIZER, AND MAIN GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS OVER THE WARRANTY AND MILEAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,020. .. UPDATED 12/22/16 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763032September 10, 2015
STEERING, SUSPENSION, WHEELS
LOSS OF CONTROL WHEN DRIVING ON BUMPY SECTION OF FREEWAY, DUE TO EXTREME SHAKING OF FRONT END. IT SEEM TO AMPLIFY IN THE SEVERITY AND VIOLENCE OF THE SHAKING UNTIL I WAS ABLE TO SLOW THE TRUCK TO UNDER 10 MILES AN HOUR ON THE SHOULDER OF THE ROAD TO REGAIN CONTROL. I HAVE HAD THE TRUCK IN SHOP AT THE DEALER 3 TO 4 TIMES FOR REPAIR FOR THIS RECURRING PROBLEM. THE FORD SERVICE TECHNICIAN ADMITTED THAT THIS WAS A COMMON PROBLEM FOR THIS MAKE AND MODEL BUT THAT NEITHER FORD OR THE DEALER WOULD TAKE RESPONSIBILITY FOR THE REPAIR. BUT, THEY DID HOWEVER HAVE A RECOMMENDED FIX, WHICH I FOUND INTERESTING FOR AN ISSUE THAT THEY SAID DIDN'T EXIST. I HAVE SPENT THOUSANDS OF DOLLARS AT THE DEALER TO FIX WHAT IS OBVIOUSLY A DESIGN AND MANUFACTURING FLAW. THIS IS A VERY DANGEROUS VEHICLE TO DRIVE. WE BOUGHT IT TO PULL A LARGE TRAVEL TRAILER BUT DO NOT HAVE CONFIDENCE IN THE TRUCK TO DO SO. SO NOT ONLY ARE WE PAYING FOR A DEFECTIVE TRUCK, WE ARE NOT ABLE TO USE THE TRUCK FOR THE PURPOSE WE INTENDED. WE COULD NOT BE MORE DISAPPOINTED IN FORD AND OUR DEALER. THESE TRUCKS WILL CAUSE FATAL CRASHES, THEY ARE NOT SAFE TO DRIVE. I CAN SEND VIDEO FROM THE CAB OF THE SHAKING THAT HAPPENED OVER THE WEEKEND. PLEASE, PLEASE TAKE ACTION TO GET THIS ISSUE FIXED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749347August 18, 2015
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2010 FORD F-350 SD EQUIPPED WITH CONTINENTAL CONTI TRAC AS TIRES, SIZE: LT275/70/18 (NA). WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE AND THE REAR PASSENGER SIDE TIRE EXPLODED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE SPARE TIRE WAS INSTALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED BOTH REAR TIRES. AFTER DRIVING 25,000 MILES, THE FAILURE RECURRED WITH THE SAME TIRE AND BOTH REAR TIRES WERE REPLACED WITH NEW ONES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 23,900 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746077August 4, 2015
ENGINE
TL* THE CONTACT OWNS A 2010 FORD F-350 SD. WHILE DRIVING AT 70 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE EXHAUST FUEL TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721177May 23, 2015
ELECTRICAL SYSTEM
WENT OUT CAMPING. WENT DRIVING DOWN ROAD AND TRUCK SHUT DOWN. HAD TO HAVE SOMEONE BRING US AN ALTERNATOR BECAUSE THE CLOSET PLACE TO GET ONE WAS IN MINNESOTA. WE LIVE IN UTAH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652253November 5, 2014
SEAT BELTS, SUSPENSION, PARKING BRAKE, ENGINE, EXTERIOR LIGHTING, STEERING, VEHICLE SPEED CONTROL:CRUISE CONTROL, POWER TRAIN
SUBMISSION FROM CONSTITUENT RE ISSUES WITH FORD F-350 TRUCK (FULL DOCUMENT NOT IMAGED). *SMD THE DEALER HAD THE CONSUMERS VEHICLE FOR 12 DAYS. THE VEHICLE WAS RETURNED TO HIM DAMAGED. WHEN HE ATTEMPTED TO START THE TRUCK, THERE WAS METALLIC ENGINE RATTLE. HE SHUT THE TRUCK OFF AND INSPECTED THE ENGINE, BUT FOUND NO PROBLEM. AS THE CONSUMER DROVE HOME, THE TRUCK STALLED SEVERAL TIMES, THE TRANSMISSION WOULD NOT SHIFT PROPERLY AND THE STEERING WHEEL STARTED TO SHAKE VIOLENTLY AT 30 MPH. THE CONSUMER ALSO STATED THE HEAD LIGHTS DID NOT PROVIDE ADEQUATE LIGHTING OF THE ROAD, THE SEAT BELTS DID NOT RETRACT PROPERLY; THEY WOULD TIGHTENED AS HE WAS DRIVING, WHICH PREVENTED HIM FROM MOVING, THERE CRUISE CONTROL DID NOT ENGAGE PROPERLY, IT WAS DIFFICULT TO MANEUVER THE STEERING WHEEL, THE FUEL GAUGE WAS NOT READING ACCURATELY, THERE WERE NOISES COMING FROM THE DRIVE TRAIN, THE EMERGENCY BRAKE WAS INOPERATIVE, THE VEHICLE SEVERELY PULLED TO THE RIGHT, THE ENGINE LACKED TORQUE AND POWER, THE SUSPENSION WAS NOT ADEQUATE FOR THE VEHICLE, EVERY TIME HE HIT A POT HOLE OR BUMP IN THE ROAD, HE WOULD LOOSE STEERING ABILITY AND THE TIRES WOULD START BOUNCING. IT WOULD TAKE TOO LONG FOR THE VEHICLE TO TAKE OFF, WHEN THE ACCELERATOR WAS APPLIED, THERE WAS AN INSTANT SHUDDER FROM THE VEHICLE, WHEN HE APPLIED THE ACCELERATOR PEDAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652020November 3, 2014
POWER TRAIN
THE VEHICLE IS A FLEET VEHICLE. IT WAS GOING WEST ON I70 NEAR THE MAMM CREEK EXIT WHEN THE TRANSFER CASE EXPLODED & STARTED THE OIL THAT WAS IN IT ON FIRE. THE DRIVER PULLED OFF THE ROAD AND USED 2 SMALL FIRE EXTINGUISHERS TO TRY TO PUT IT OUT BUT WASN'T ABLE TO. THE VEHICLE CAB WAS GUTTED BY THE FLAMES & IS A TOTAL LOSS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10650143October 26, 2014
STEERING
LOSS OF CONTROL WHEN DRIVING ON BUMPY SECTION OF FREEWAY, DUE TO EXTREME SHAKING OF FRONT END. NO ACCIDENT, BUT HAD TO SLOW DOWN TO LESS THAN 10 MILES AN HOUR BEFORE CURVE TO REGAIN CONTROL. UPON 3RD TIME OF REPAIR FOR THIS PROBLEM, THE FORD SERVICE TECHNICIAN SAID THIS WAS A COMMON PROBLEM FOR THIS MAKE AND MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593575May 23, 2014
STEERING, WHEELS
SINCE I PURCHASED MY TRUCK, USED, IN 2012, UNDER LIMITED CIRCUMSTANCES THE TRUCK WILL GO INTO A VIOLENT SHAKE FROM THE FRONT END AFTER HITTING RATHER SMALL BUMPS. NOW THAT IT IS OLDER AND HAS ABOUT 73000 MILES ON IT, THIS HAPPENS ON A DAILY BASIS. THE VIBRATION STARTS OUT VERY SMALL BUT QUICKLY ESCALATES UNTIL THE TRUCK IS SHAKING OUT OF CONTROL. IT FEELS LIKE THE TRUCK IS ROLLING DOWN THE ROAD WITH SQUARE TIRES IN FRONT. IT USUALLY LASTS AT LEAST 5 SECONDS AND ONLY GOES AWAY WITH AGGRESSIVE BRAKING AND STEERING MANEUVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564060February 12, 2014
EXTERIOR LIGHTING
SINCE 2012 THE LOW BEAM HEADLIGHTS (BOTH SIDES) INTERMITTENTLY TURN OFF. IT HAPPENS WITH THE LIGHT SWITCH TURNED BOTH TO "ON" AND "AUTO". UP UNTIL THIS WEEK, I COULD ALWAYS SWITCH THEM OFF AND BACK ON, OR FROM THE PULLED-OUT POSITION (FOR THE FOG LAMPS TO TURN ON) TO THE PUSHED IN POSITION, AND THE LIGHTS WOULD TURN RIGHT BACK ON. THERE APPEARS TO BE NOT PATTERN OF SPEED. I HAVE USED AUTO LAMPS WITH THE LIGHT SENSOR ON THE DASH COVERED UP AND COMPLETELY CLEAR OF ANY BLOCKAGE OF LIGHT. ALL OF A SUDDEN THIS WEEKEND, THE LOW BEAM HEADLIGHTS HAVE COMPLETELY STOPPED WORKING. I CHANGED THE BULBS AND THEY TOO DON'T WORK. THIS ISSUE HAS BEEN BROUGHT TO THE ATTENTION OF THE LOCAL DEALER IN THE PAST WITH NO RESOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563671February 10, 2014
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2010 FORD E-350 EQUIPPED WITH MICHELIN MIC TIRES, LINE: LTXM-SLT AND SIZE: 225-75-R16. THE CONTACT STATED THAT THE TIRES BECAME WORN PREMATURELY AND EXHIBITED TREAD AND BELT SEPARATION. THE TIRES WERE REPLACED. THE TIRE FAILURE MILEAGE WAS 100 AND THE FAILURE MILEAGE OF THE VEHICLE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551818November 11, 2013
STEERING
WHEN THE TILT ADJUSTMENT LEVER WAS ENGAGED TO ADJUST THE WHEEL TILT THE LEVER BROKE OFF. THE FORD DEALER AGREED IT WAS A DEFECTIVE PIECE OF STEEL A IT HAD A BUBBLE IN THE IN THE STEEL IN THE AREA THAT IT BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522760July 1, 2013
WHEELS
THE FRONT DRIVERS SIDE RIM HAS AN APPROXIMATE 5" CRACK THAT RUNS PARALLEL TO THE BEAD BETWEEN SPOKES. THE CRACK IS VISIBLE FROM THE OUTSIDE AND INSIDE OF THE RIM. RIMS ARE ORIGINAL FROM PURCHASE OF VEHICLE. TRUCK HAS LESS THAN 33,000 MILES AND RIM SHOWS NO OTHER FAULTS (IE OUT OF ROUND, DENTS ETC.) I TOOK THE VEHICLE TO THE LOCAL DEALERSHIP. THEY STATED THERE WERE NO KNOW DEFECTS. AFTER REVIEWING SEVERAL SITES AND INSTANCES ONLINE, I AM HOPEFUL THAT NHTSA WILL DO SOME RESEARCH INTO THIS ALL TO COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513310May 23, 2013
STRUCTURE:BODY
DURING ITS WARRANTY PERIOD, THE VEHICLE EXHIBITED RUST AT LOAD-BEARING AREAS OF SEVERAL CROSSMEMBERS WHICH SUPPORT THE PICKUP BED. THE RUST OCCURS EXCLUSIVELY BETWEEN THE STAMPED STEEL CROSSMEMBER ITSELF AND A STAMPED STEEL REINFORCING PLATE WHICH IS SPOT-WELDED TO EACH CROSSMEMBER WHERE IT INTERSECTS AND MAKES LOAD-BEARING CONTACT WITH THE VEHICLE'S FRAME. BECAUSE THE RUST AND ANY MOISTURE, SALT, ETC. ARE CAPTIVE BENEATH THE REINFORCING PLATE, RUST IS CONCEALED FROM VIEW UNTIL IT PROCEEDS BEYOND THE PERIPHERY OF EACH PLATE. THIS MAKES IT DIFFICULT TO KNOW THE DEPTH TO WHICH RUST HAS PENETRATED EACH CROSSMEMBER. AS THE LOAD-BEARING PORTIONS OF THE PICKUP BED CROSSMEMBERS ARE WEAKENED BY RUST, THE VEHICLE'S RATED PAYLOAD CAPACITY IS COMPROMISED ACCORDINGLY AND THE POTENTIAL FOR CROSSMEMBERS TO COLLAPSE AT OR BELOW THE VEHICLE'S RATED PAYLOAD CAPACITY BECOMES A CONCERN. COLLAPSE OF THE CROSSMEMBERS WHICH SUPPORT THE PICKUP BED AND ITS PAYLOAD COULD RESULT IN SUDDEN DESTABILIZATION OF THE PAYLOAD AND THE VEHICLE, LEADING TO LOSS OF CONTROL OF THE VEHICLE AND POSSIBLY A CRASH. FURTHER CONCERN IS THAT THE UPPERMOST PORTION OF THE FUEL TANK IN THIS VEHICLE (WITH GASOLINE ENGINE) IS PROTECTED BY A CLEARANCE BETWEEN IT AND THE UNDERSIDE OF THE PICKUP BED, AS MAINTAINED BY THE HEIGHT OF THE CROSSMEMBERS. EXPOSED ATOP THE FUEL TANK IS THE EXTERIOR PORTION OF THE FUEL TANK SENDER ASSEMBLY AND ITS FITTINGS, COMPRISED OF A PRESSURIZED FUEL LINE AND CORRESPONDING FUEL RETURN LINE, FUEL VAPOR LINES, AND ELECTRICAL POWER TO THE FUEL PUMP. THERE IS CONCERN THAT THE UNDERSIDE OF THE PICKUP BED MAY MAKE DAMAGING CONTACT WITH THESE FITTINGS SHOULD A COLLAPSE OF ITS CROSSMEMBERS OCCUR. THE VEHICLE HAS BEEN SURRENDERED TWICE FOR WARRANTY REVIEW, EACH DENIED. A THIRD ATTEMPT AT REPAIR IS PRESENTLY IN NEGOTIATION WITH FORD MOTOR COMPANY IN AN OPEN CASE, CUSTOMER TO ASSUME HALF OF ALL COSTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503832March 20, 2013
SEATS
TL* THE CONTACT OWNS A 2010 FORD F-350 SD. THE CONTACT STATED THAT THERE WERE SPRINGS PROTRUDING FROM THE DRIVER'S SEAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 161,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-350