Ford F-350 Complaints (2019)

467 consumer complaints on file.

#11360924September 24, 2020
STEERING
DRIVING DOWN THE ROAD AT AROUND 60 MPH WHEN TRUCK HAD VIOLENT SHAKING ISSUE. HAD TO COME TO A COMPLETE STOP TO GET IT UNDER CONTROL. SHAKING SO BAD COULD HARDLY HANG ON TO STEERING WHEEL. THOUGHT THAT WAS SCARY AND ODD, WENT DOWN THE HIGHWAY ABOUT A MILE DID IT AGAIN! (THIS WAS GOING STRAIGHT BUT HITTING SOME UNEVEN ROAD. ONCE WAS A SEAM AT A BRIDGE) TURNED AROUND AND HEAD HOME DID IT TWICE MORE. READY FOR IT THIS TIME. GOT HOME LOOKED ON THE COMPUTER FOUND IT IS A KNOWN PROBLEM CALLED THE DEATH WOBBLE. CALLED DEALER AND THEY SAID BRING IT AND WE WILL REPLACE THE STEERING SHOCK. WELL AS A MECHANIC OF HEAVY EQUIPMENT AND A DRIVER OF PICK UP TRUCKS FOR OVER 40+ YEARS I KNOW THIS IS ONLY A BAND AID! THE VALUE OF THE TRUCK AND THE VALUE OF THE LIVES IN THIS TRUCK DEMANDS MORE ATTENTION THEN A BAND AID. NO DASH CAM TO CAPTURE EVENT AND NOT GOING BACK OUT AND TRYING TO GET IT AS THEY HAVE IT ON YOUTUBE (COME TO FIND OUT). I NOW KNOW THIS IS A KNOWN PROBLEM BUT NOT SURE IF THE WIFE COULD HAVE BEEN ABLE TO HOLD ON TO THE WHEEL AND IF NOT THE WOULD HAVE BEEN A CRASH. WISH I HAD KNOWN THIS BEFORE I BOUGHT THIS TRUCK! VERY VERY DANGEROUS. AS A KNOWN ISSUE (FOR SOME) FOR A FEW YEARS NOW DO PEOPLE NEED TO DIE BEFORE FORD HAS A RECALL ON THIS AND FIXES THE ISSUE. I THOUGHT I DID MY RESEARCH ON THIS VEHICLE THROUGH CAR FAX AND OTHER SITES AND DID NOT SEE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360601September 23, 2020
STEERING
MY 2019 FORD F-350 WITH 16,000 MILES ON THE ODOMETER IS EXPERIENCING VIOLET SHAKING OF THE STEERING WHEEL WHILE TRAVELING AT SPEEDS OF 50-65 MPH ON THE HIGHWAY. THE ONLY WAY TO GET THE VEHICLE UNDER CONTROL IS TO SLOW DOWN ON DANGEROUS HIGHWAYS TO BELOW 30 MPH. I FEEL IT'S GOING TO CAUSE AN ACCIDENT SOONER OR LATER. THE VEHICLE IS ALL STOCK AND NO MODIFICATIONS OF THE TIRES, WHEELS, OR SUSPENSION HAVE BEEN PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360687September 23, 2020
STEERING
ON THREE OCCASIONS, ON HIGHWAYS, WE HAVE HIT A POT HOLE OR BUMP, AND THE F350 GOES INTO AN EXTREME WOBBLE WITH THE STEERING WHEEL. IT IS INCREDIBLY JARRING AND WE'VE ALMOST LOST CONTROL. WHEN BROUGHT TO DEALER, THEY REPLACED THE DAMPER. I'VE NOW DONE RESEARCH AND THERE ARE COUNTLESS PERSONS GOING THROUGH THIS EXACT ISSUE: HTTPS://WWW.FACEBOOK.COM/GROUPS/158686091563038 I CAN'T BELIEVE THIS IS SO PREVALENT AND UNADDRESSED. SOMEONE'S GOING TO BE HURT BADLY OR WORSE. APPARENTLY THE DEALERS JUST ARE REPLACING THE DAMPER TO COVER THEMSELVES. THIS IS NOT A LONG TERM SOLUTION. I HAVE NO VIDEO, BUT THE FACEBOOK GROUP HAS TONS! IT'S CRAZY AND IT IS EXACTLY WHAT HAPPENED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360290September 21, 2020
STEERING, SUSPENSION
I WAS DRIVING ON THE FREEWAY AT ABOUT 70 MPH AND WENT OVER A BRIDGE SEAM IN THE ROADWAY. THE SEAM WAS AT AN ANGLE. THE ENTIRE VEHICLE SHOOK BADLY. THE STEERING WHEEL SHOOK AND RATTLED SO MUCH I HAD DIFFICULTY HOLDING ON TO IT. AS A RESULT, THE TRUCK VEERED OUT OF MY LANE AND IN TO THE OTHER LANE (THANK GOODNESS THERE WASN'T ANOTHER VEHICLE THERE) BEFORE I COULD GRAB THE WHEEL AGAIN AND SLOW THE TRUCK. HAD TO SLOW DOWN TO ABOUT 30-35 MPH TO GET THE SHAKING TO STOP. SURPRISED I WASN'T REAR-ENDED IN THAT PROCESS... THIS HAS HAPPENED SEVERAL TIMES - ALL WHILE AT OR OVER ABOUT 50 MPH, AND AFTER DRIVING OVER SOME UNEVEN PAVEMENT/PAVEMENT IMPERFECTIONS (VERY MILD UNEVENNESS SUCH AS A BRIDGE SEAM AND SMALL ROADWAY PATCH; DOESN'T MATTER IF I HIT IT AT AN ANGLE OR NOT). THE FIRST TIME THIS HAPPENED WAS 5/25/2020 WHEN I BOUGHT THE TRUCK. IT DIDN'T LAST LONG AND I THOUGHT IT WAS A FLUKE... BUT NOW IT HAPPENS MORE FREQUENTLY. THE TRUCK SHAKES EVEN WORSE/ SHAKING LASTS WAY LONGER WHEN THE UNEVEN SURFACE IS MORE PRONOUNCED SUCH AS A POTHOLE, THE UNEVEN SURFACE IS AN ANGLE, OR THE PATH DRIVEN IS ON A CURVE. I ONCE HAD A JEEP WRANGLER (EARLY 2000'S) THAT DID THIS. IT WAS KNOWN AS THE "DEATH WOBBLE." THIS FEELS THE SIMILAR EXCEPT THE SHAKING IS MORE VIOLENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360100September 20, 2020
STEERING
WHILE DRIVING MY FORD F350 ON A RURAL HIGHWAY AT 55 MPH (60 MPH LIMIT) WENT OVER RAILROAD TRACKS AND EXPERIENCED WHAT IS COMMONLY KNOWN AS THE "DEATH WOBBLE". MY TRUCK ONLY HAS 12,200 MILES ON IT. I HAVE HEARD OF THIS, BUT UNTIL YOU EXPERIENCE IT FOR YOURSELF, THERE IS NO WAY TO KNOW HOW SCARY IT IS TO LOSE CONTROL OF A 7,000+ POUND VEHICLE. I WAS LUCKY THAT I WAS ABLE TO PULL OVER ON THE SHOULDER TO STOP IT, THIS TIME. I HAVE READ SEVERAL BLOGS ABOUT FORD DEALERS NOT TREATING THIS SERIOUSLY UNLESS THE INCIDENT(S) ARE REPORTED TO NHTSA. I AM SURE THIS WILL HAPPEN AGAIN AS IT SEEMS TO ALWAYS BE PRESENT ON VEHICLES THAT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355069September 15, 2020
STEERING, SUSPENSION
HIT A FEW BUMPS IN THE ROAD AND THE FRONT LEFT (DRIVERS) TIRE WOBBLES AS IF IS GOING TO FALL OFF. HAVE TO SLOW FROM INTERSTATE SPPES TO 25 MPH TO STOP IT. THIS HAS HAPPENED SEVERAL TIMES NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354419September 11, 2020
STEERING, SUSPENSION
GOING DOWN THE ROAD AT HIGHWAY SPEEDS. HITTING A BUMP TRUCK SHAKES UNCONTROLLABLY IT'S WORSE WHEN IN A CURVE. HAVE TO SLOW DOWN TO APPROX 35 MPH TO GET IT TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354136September 10, 2020
STEERING, SUSPENSION
DRIVING DOWN THE ROAD AT 65 MPH IN THE FAST LANE IN BUMPER TO BUMPER TRAFFIC HIT A BRIDGE JOINT AND THE TRUCK SEVERELY STARTED SHAKING UN UNCONTROLLABLY UNTIL I SLAMMED ON MY BRAKES AND SLOWED TO 35 MPH . SAME TRIP 5 MIN LATER HIT A SMALL POTHOLE IN THE ROAD SAME THING ONLY WORSE .. MY WIFE AND KIDS WERE IN THE TRUCK AND WITNESSED IT AND NOW SHE WONT DRIVE THE NEW TRUCK WITH ONLY 13K MILES ON IT .... THIS PROBLEM NEEDS ADDRESSED ASAP !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353264September 5, 2020
STEERING
MY 2019 FORD F350 HAS THE "DEATH WOBBLE" THAT STARTED AROUND 40,000 MILES. TODAY IT HAS 43,747 MILES. UPON RESEARCHING THIS PROBLEM, I AM FILEING THIS COMPLAINT. THIS PROBLEM IS DEADLY. THE WOBBLE HAPPENS AS FREEWAY SPEEDS AND STOPS AFTER QUICK DECELERATION. I HAVE WITNESSES TO THIS ON TWO OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352325August 31, 2020
STEERING, SUSPENSION
HITTING A BUMP OR BRIDGE JUNCTURE AT HIGHWAY SPEEDS (>65) CAUSES A VIOLENT RESONANCE IN THE FRONT SUSPENSION. THE TRUCK SHAKES VIOLENTLY AND THE STEERING WHEEL TURNS SIDE TO SIDE RAPIDLY. THE SHAKING GETS WORSE UNLESS YOU QUICKLY SLOW DOWN TO <35 MPH. TIRE PRESSURES WERE AT THE FORD RECOMMENDED PSI AND THE VEHICLE WAS WITHIN PAYLOAD AND TOWING LIMITS. THIS HAPPENED MULTIPLE TIMES WITH ABOUT 26,000 MILES ON THE TRUCK. FORD "FIXED' THE PROBLEM, BUT THE PROBLEM RECURRED AGAIN AT 33,000 MILES. FORD ISSUED A NEW FIX WHICH HAS BEEN APPLIED TO THE VEHICLE WHICH NOW HAS 41,000 MILES. THE FIX WAS TO REPLACE THE DRAG LINKS AND PUT A VERY STIFF STEERING DAMPER ON WHICH GREATLY INCREASED THE STEERING EFFORT. THE UNDERLYING ISSUE OF POOR FRONT SUSPENSION DESIGN IS STILL THERE AND WE CAN FEEL THE ISSUE IS COMING BACK AND IT IS ONLY A MATTER OF TIME BEFORE IT HAPPENS AGAIN. THIS IS VERY DANGEROUS. ONE OF THE TIMES THIS HAPPENED, A TANKER TRUCK WAS FOLLOWING ME AND HAD TO SWERVE INTO THE OTHER LANE ON I-65 NEAR CULLMAN, AL TO AVOID ME WHEN I HAD TO SLOW QUICKLY TO REGAIN CONTROL OF THE VEHICLE. WHEN THIS HAPPENS, IT IS VERY VIOLENT AND YOU CAN NOT CONTROL THE VEHICLE. IF YOU DO NOT SLOW DOWN IMMEDIATELY, IT GETS WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351933August 29, 2020
STEERING
WHEN TRAVELING @ NORMAL HIGHWAY SPEEDS IF I CROSS UNEVEN PAVEMENT OR ROUGH ROADS THE STEERING WHEEL SHAKES VIOLENTLY SIDE TO SIDE. WHEN ROAD SMOOTHS AND ALONG WITH BRAKING TO REDUCE SPEED THE PROBLEM GOES AWAY. HAVE TAKEN INTO DEALERSHIP AND STEERING DAMPENER WAS REPLACED BUT PROBLEM IS STARTING BACK. 25,500+/-MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350921August 24, 2020
STEERING, SUSPENSION, UNKNOWN OR OTHER
I OWN A 2019 FORD F350 WITH ABOUT 13,500 MILES ON IT. ON MULTIPLE OCCASIONS I HAVE EXPERIENCED WHAT SEEMS TO BE NAMED THE FORD "DEATH WOBBLE". WHEN DRIVING OCCASIONALLY THE TRUCK STARTS TO SHAKE UNCONTROLLABLY CAUSING THE DRIVER TO DEATH GRIP THE STEERING WHEEL TO AVOID LOSING CONTROL. THIS PROBLEM HAS OCCURRED 10-15 TIMES IN ABOUT 4 MONTHS. FORD DOES NOT HAVE A RECALL ON THIS PROBLEM, AND THEY ARE REFUSING TO PUT IN WRITING AT THE SERVICE DEPARTMENT THE EXACT ISSUE I AM BRINGING THE TRUCK IN FOR. THEY CALL IT "RECALLS" HOWEVER THERE IS NO RECALL FOR THIS ISSUE. WHEN THIS OCCURS, THE VEHICLE ATTEMPTS TO MOVE SIDE TO SIDE MAKING IT NEARLY IMPOSSIBLE TO STAY IN THE LANE OF TRAVEL. THIS HAS OCCURRED AT SPEEDS OF 30 MILES PER HOUR ON CITY ROADS AND 65 MILES PER HOUR ON THE FREEWAY. SLOWING DOWN OR REMOVING YOUR FOOT FROM THE ACCELERATOR ONLY MAKES THE PROBLEM WORSE AS WE SLOW DOWN. I HAVE A VIDEO RECORDED OF ONE OF THE TIMES THIS OCCURRED WHICH WE WERE GOING ABOUT 63 MILES PER HOUR, WE SLOWED DOWN TO ABOUT 42 MILES PER HOUR RAPIDLY IN AN ATTEMPT TO KEEP CONTROL. DOING THIS ALMOST CAUSED THE CAR BEHIND US TO HIT US AND THE CAR TO THE RIGHT OF US NEEDED TO STEER OUT OF THE WAY QUICKLY. FORD DOES NOT HAVE A FIX FOR THIS ISSUE, THE FRONT TIRES ON THE VEHICLE LOOK LIKE THEY HAVE BEEN CHOPPED UP DUE TO THE BOUNCING THAT OCCURS DURING THE WOBBLE. SOMEONE IS GOING TO GET KILLED IF FORD DOES NOT FIX THE PROBLEM. I HAVE A VIDEO THAT I WILL GLADLY SHARE, THIS ONLY LETS ME UPLOAD PICTURES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348459August 10, 2020
STEERING, SUSPENSION
TWICE TODAY I EXPERIENCED THE SO CALLED 'DEAD WOBBLE' DRIVING DOWN THE INTERSTATE AT APPROXIMATES 70 MPH. I HAD TO PULL TO THE SIDE OF THE HIGHWAY & DECREASE MY SPEED TO APPROXIMATELY 25-30 TO GET IT TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348465August 10, 2020
SUSPENSION, UNKNOWN OR OTHER
WHILE DRIVING THERE CAN BE A CLUNKING NOISE HEARD AND FELT FROM UNDER THE DRIVER SEAT GOING 60-80 MPH ON THE HIGHWAY. THE CLUNKING IS INTERMITTENT. THE CLUNKING HAPPENS MORE WHEN WE ARE TOWING OUR RV WHICH IS 16K LB. WHEN THE RV IS UNATTACHED THE CLUNKING CAN BE HEARD AND FELT LESS. MOST OF THE ROADS ARE SMOOTH WHEN THE CLUNKING STARTS. A 2019 F450 OWNER TOLD US THEY HAD THE SAME ISSUES AT 7000 MILES AFTER PUTTING IT INTO 4L. THEY INFORMED US THE TOOK IT INTO FORD AND THEY FOUND OUT THAT DURING THE ASSEMBLY OF THE TRUCK, A PART WAS BROKEN OFF. FORD FIXED IT UNDER WARRANTY BECAUSE IT WAS A FACTORY CAUSED ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342827August 2, 2020
STEERING
GOING DOWN THE ROAD ABOUT 50 MPH HITTING MINOR BUMP IN THE ROAD. FRONT OF TRUCK STARTED SHAKING VIOLENTLY. I WAS UNABLE TO CONTROL THE TRUCK AND HAD DIFFICULTY SLOWING IT DOWN. I CROSSED THE CENTER LINE WITH IT BEING UNABLE TO BE CONTROLLED. FINALLY WAS ABLE TO GAIN CONTROL AFTER ALMOST A COMPLETE STOP. TRUCK IS ALMOST BRAND NEW AND ONLY 13,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341806July 28, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
WHILE TRAVELING OVER BUMPS EXCESSIVE VIBRATION IN STEERING AND IN CAB. EVEN AFTER STEERING DAMPENER WAS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341807July 28, 2020
POWER TRAIN, SUSPENSION
PURCHASED A 2019 F350 IN OCTOBER OF 2018 AND STARTING AT 20,000 MILES OR LESS VEHICLE STARTED TO VIOLENTLY SHAKE OR WOBBLE. THIS FIRST HAPPEN WHILE GOING DOWN THE HIGHWAY AT 58 MPH, AND TRUCK STEERING WHEEL AND TRUCK STARTED TO WOBBLE AND SHAKE. I PULLED OVER UNSURE WHAT TO DO, BUT NOTHING SEEMS WRONG, AS IN FLAT TIRE, AND DRIVE SHAFT. OVER THE NEXT FEW MONTHS THIS CONTINUED TO HAPPEN. I HAVE INFORMED THE DEALER WITH NO RESPONSE AND OUR LOCAL FORD DEALER WITH NO RESPONSE. AT ROUTINE MAINTENANCE APPOINTMENT, THEY ACKNOWLEDGE TO COMPLAINT BUT DO NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341190July 23, 2020
SUSPENSION
THE TRUCK HAS 26000 MILES ON IT BUT IT HAPPENED AT AROUND 20000 MILES. I WAS DRIVING ON THE HIGHWAY GOING DOWNHILL AND THE TRUCK, WHEN I TOUCHED THE BRAKES, STARTED TO VIOLENTLY SHAKE BACK AND FORTH. I COULD NOT CONTROL IT I THOUGH THE ENGINE WAS SHUTTING DOWN OR SOMETHING BUT IT WAS NOT. I HAD TO SLOW DOWN AND PULL OVER, IT WAS SCARY. I LOOKED AROUND MY TRUCK TO SEE IF THERE WAS A TIRE ISSUE BUT FOUND NOTHING. I HAD IT HAPPEN MORE THAN ONCE ON THE SAME TRIP. I HAD SERVICE DONE RECENTLY BUT THERE WAS NO MENTION ABOUT THE RECALL AND JUST SAW THERE IS ONE. I HAVE THE FORDPASS APP AND IT SHOWED UP BUT I WANTED TO BE ON THE RECORD THAT EVEN NOW THE 2019S STILL HAVE THE PROBLEM OF UNCONTROLLED WOBBLE. I DID NOT KNOW OF THIS BEFORE I PURCHASED BUT HAVE NOW LEARNED IT HAS BEEN A PROBLEM FOR MANY YEARS AND IT STILL EXISTS. MY ENTIRE FAMILY WAS IN THE TRUCK AT THE TIME AND IT COULD HAVE ENDED BADLY BUT THERE WAS NOT TRAFFIC ON THE ROAD THANK GOD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340936July 22, 2020
UNKNOWN OR OTHER
THE PANO ROOF ON MY 2019 FORD F350 EXPLODED OUTWARD LIKE POPCORN. THE TRUCK HAS 14,000 MILES. IT WAS SITING STILL WHEN THE GLASS EXPLODED. FORD HAS REFUSED TO HELP AT EVERY LEVEL CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340517July 20, 2020
STEERING, SUSPENSION
ON NORMAL HIGHWAY SPEED'S AFTER HITTING A SMALL BUMP I EXPERIENCED A VIOLENT SHAKING IN THE STEERING THAT WOULD NOT GO AWAY UNTIL I SLOW DOWN TO UNDER 20 MILES AN HOUR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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