Ford F-350 Complaints (2019)

467 consumer complaints on file.

#11376748November 27, 2020
STEERING, SUSPENSION
MY 2019 FORD F350 HAS REPEATEDLY ENTERED A "DEATH WOBBLE" AFTER HITTING A BUMP AT HIGHWAY SPEEDS OVER THE LAST SEVERAL WEEKS. I HAVE TO SLOW DOWN TO LESS THAN 20 MPH TO GET IT TO STOP. THIS TRUCK HAS LESS THAN 38K MILES. FORTUNATELY, I HAVE NOT BEEN IN AN ACCIDENT. WHILE DOING RESEARCH ON THIS, I DISCOVERED THAT FORD HAS ISSUED A FIELD SERVICE ADVISORY (20N04) TO REPLACE THE STEERING LINKAGE DAMPENER, HOWEVER, RESEARCH INDICATES THAT THIS IS A TEMPORARY FIX. I WILL HAVE IT REPAIRED, BUT THIS SHOULD BE DOCUMENTED FOR FUTURE RECALL EFFORTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376391November 25, 2020
STEERING, SUSPENSION, WHEELS
MY 2019 F350 HAS A DEATH WOBBLE WHICH IS UNCONTROLLABLE. DURNING THE PAST 2 WEEKS HAS MADE US ALMOST CRASH. FIT LEAVES THE TRUCK UNCONTROLLABLE WHICH ALMOST HIT TWO TRACTOR TRAILERS AND CAUSED A MAJOR TRAFFIC ACCIDENT WHEN THE DEATH WOBBLE STARTED WITH A SMALL BUMP IN THE ROAD. WE WERE IN THE LEFT LANE WHEN IT STARTED WE WENT ALL THE WAY TO THE RIGHT WITHOUT ANY NOTICE WITH THE ENTIRE TRUCK SHAKING OUT OF CONTROL.WE BRIGHT IT TO THE DEALERSHIP WHICH STATED THERE'S A RECALL BLAMED THE TIRES AND ALIGNMENT. THE RECALL IS BACK ORDERED AND NOT AVAILABLE. THEY REFUNDED US A SUITABLE RENTAL CAR. WHEN I COMPLAINED AND ASKED IF I SHOULD BRING MY TRUCK TO A DIFFERENT DEALERSHIP HE ASKED ME WHEN WILL I BE PICKING UP MY TRUCK. MY TRUCK IS UNDER FACTORY WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375925November 23, 2020
STEERING
ON THREE SEPARATE OCCASIONS DURING A RECENT ROAD TRIP, WE EXPERIENCED SUDDEN VIOLENT SHUDDERING OF THE STEERING WHEEL WHILE TRAVELING AT HIGHWAY SPEEDS (40-70 MPH) AND IMMEDIATELY AFTER HITTING AN UNEVEN SPOT IN THE ROAD. ON ALL 3 OCCASIONS, THE STEERING WHEEL SHUDDERED, THE VEHICLE STARTED WOBBLING SIDE TO SIDE, AND IT WAS EXTREMELY DIFFICULT TO CONTROL THE VEHICLE. THE SHUDDER LASTED FOR APPROXIMATELY 20 SECONDS EACH TIME, IT WAS TERRIFYING! THIS VEHICLE HAD ONLY 35K MILES ON IT AT THE TIME OF OUR TRIP AND HAS BEEN VERY WELL MAINTAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375477November 19, 2020
STEERING, SUSPENSION
WHILE TRAVELING AT APPROXIMATELY 70 MPH ON THE FREEWAY, I SUDDENLY EXPERIENCED A VIOLENT SHAKING IN THE FRONT END AFTER HITTING AN ORDINARY BUMP IN THE FREEWAY. THE SHAKOING WAS SO VIOLENT THAT I TEMPORARILY LOST CONTROL OF THE VEHICLE. THE SHAKING CEASED AS THE TRUCK SLOWED TO ABOUT 30 MPH. I INITIALLY SUSPECTED A WHEEL OR TIRE PROBLEM, BUT UPON INSPECTION I COULD NOT FIND ANY TIRE ISSUES. THIS VEHICLE ONLY HAS 20K MILES, AND HAS BEEN COMPLETELY DEALER MAINTAINED SINCE PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375262November 18, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
A FORD TRUCK TAILGATE RECALL HAS SATISFIED FEDERAL SAFETY REGULATORS WHO OPENED AN INVESTIGATION IN OCTOBER 2018 FOLLOWING COMPLAINTS ABOUT ELECTRIC TAILGATES THAT SUDDENLY OPENED.*DT THE INVESTIGATION OPENED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) INCLUDED ELECTRIC TAILGATE PROBLEMS IN 2017-2019 FORD F-250, F-350 AND F-450 SUPER DUTY TRUCKS." THIS RECALL HAS NOT FIXED THIS ISSUE AND THE TAILGATE CONTINUES TO OPEN AND IS A SAFETY ISSUE. WE HAVE ATTEMPTED TO WORK WITH FORD MOTOR COMPANY LEGAL DIVISION FOR COMPENSATION AND A SOLUTION TO THIS BUT THEY WILL NOT COOPERATE. UNTIL NHTSA RECOGNIZE THE RECALL IS A FAILURE, OWNERS WILL CONTINUE TO BE A SAFETY PROBLEM ON OUR HIGHWAYS. WHEN DID THIS HAPPEN? MULTIPLE TIMES! IT HAS BEEN TO 5 DEALERSHIPS TRYING TO RESOLVE THIS RECALL! THE DATE LISTED BELOW IS THE DATE WE PURCHASED OUR TRUCK. UPDATE: VEHICLE HAS BEEN REPAIRED BY A FORD DEALER.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11373929November 10, 2020
STEERING
10-27-2020 I WAS DRIVING MY 2019 FORD F350 AT HIGHWAY SPEED (70-75MPH) WHEN THE STEERING STARTED TO VIOLENTLY SHAKE, I HAD TO SUDDENLY REDUCE SPEED (BRAKE HARD) TO GET THE SHAKING TO STOP. I HAD TO REDUCE SPEED TO 30MPH BEFORE THE SHAKING STOPPED. THIS ISSUE HAPPENED ON 3 DIFFERENT OCCASIONS AS I WAS DRIVING FROM COLORADO TO INDIANA. INITIALLY, IT WAS SHAKING SO BAD I THOUGHT I BLEW A TIRE. I UNDERSTAND FORD IS AWARE OF THIS ISSUE & DOES NOTHING TO INFORM OWNERS OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373798November 9, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2019 FORD F-350. THE CONTACT STATED THAT WHILE MAKING A TURN INTO A PARKING LOT, ANOTHER VEHICLE THAT WAS SPEEDING AT 45 MPH, CRASHED INTO THE PASSENGER SIDE. THE CONTACT MENTIONED THE IMPACT WAS FORCEFUL AND THAT THE OTHER VEHICLE HAD ALL ITS AIR BAGS DEPLOY. NONE OF THE SIDE AIR BAGS DEPLOYED. BOTH VEHICLES WERE TOWED FROM THE CRASH SCENE. THE CONTACT AND THE OTHER DRIVER WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE CONTACT HAD PAINS ON THE LEFT SIDE OF HIS NECK AND ON HIS LOWER BACK. THE CONTACT'S SHOULDER HIT THE SIDE WINDOW AND WAS ALSO SORE. A POLICE REPORT WAS FILED. THE ENTIRE CAB OF THE TRUCK WAS PUSHED TO THE DRIVER'S SIDE WITH THE SUPPORTS SNAPPING THE PASSENGER SIDE DOOR AND THE CAB CORNER WERE SMASHED IN. THE INSURANCE COMPANY WAS STILL DETERMINING IF THE VEHICLE WOULD BE TOTALED. THE MANUFACTURER TOLD THE CONTACT TO CALL THE LOCAL DEALER TO SEE WHY THE AIRBAGS DID NOT DEPLOY. THE DEALER (PLACE MOTOR INC 193 THOMPSON RD, WEBSTER, MA 01570 (508) 943-8012) SENT THE CONTACT TO THE AUTO BODY SHOP WITH THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 58,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11373606November 7, 2020
STEERING, SUSPENSION
I HAVE BEEN EXPERIENCING INCREASED INSTANCES OF "DEATH WOBBLE" OVER THE LAST 2-3,000 MILES. MY TRUCK CURRENTLY HAS ALMOST 24,000 MILES NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372938November 3, 2020
POWER TRAIN
HI, THE ATTORNEY GENERAL TOLD ME TO EMAIL YOU ABOUT MY LEMON FORD 1 TON SUPER DUTY TRUCK VIN # [XXX]. IT'S SITTING AT FORD IN ST. CLOUD MINNESOTA WAITING ON A PART. THE ATTORNEY GENERAL SAID THAT YOU MIGHT WANT TO LOOK AT IT DUE TO A BOLT BEING LEFT INSIDE OF THE REAR DIFFERENTIAL HOUSING DURING THE MANUFACTURING OF THE TRUCK, CAUSING IT TO LOCK UP TEMPORARILY AFTER I HIT A BUMP IN THE ROAD. THIS CAUSED THE BOLT TO BOUNCE UP AND GO THROUGH THE RING AND PINION GEARSAND THEN GOT SMASHED BETWEEN THE DIFFERENTIAL CARRIER. THIS COULD HAVE BEEN VERY DEADLY TO MYSELF AND OTHERS WITH ME, IF THE BOLT HADN'T RELEASED ITSELF. *DT*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372728November 2, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2019 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TAILGATE UNLATCHED AFTER THE KEY FOB WAS INADVERTENTLY DEPRESSED IN HIS POCKET. THE CONTACT STATED THAT THERE WAS DAMAGE TO THE TAILGATE. THE VEHICLE WAS TAKEN TO HENRY CURTIS FORD (1120 AUTO CENTER DR, PETALUMA, CA 94952, (707) 769-2300) TO BE INSPECTED. THE CONTACT WAS REFERRED TO NAPA COUNTY FORD (570 SOSCOL AVE, NAPA, CA 94559, (707) 255-2580). THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED WITHOUT THE BOUNDARIES OF HOW THE VEHICLE WAS DESIGNED TO OPERATE. THE CONTACT STATED THAT THE MECHANIC AGREED THAT THERE WAS A DESIGN FLAW WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE DEALER CLOSED THE CASE AS PER THE MANUFACTURER'S REQUEST. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372730November 2, 2020
STEERING
WITH THE TRUCK EMPTY, WHILE TOWING A SMALL ENCLOSED TRAILER ON INTERSTATE 84 EAST OF BOISE, IDAHO AT EXACTLY 80 MPH (CRUISE CONTROL), MY WIFE AND I EXPERIENCED "DEATH WOBBLE". THE FRONT END STARTED TO SHAKE VIOLENTLY. I WAS UNABLE TO STEER THE TRUCK AND HAD TO SLAM ON THE BREAKS AND PULL OVER. TRAFFIC BEHIND ME HAD TO REACT QUICKLY - INCLUDING SEVERAL SEMI'S. EXTREMELY DANGEROUS AND FRIGHTENING EXPERIENCE. I THOUGHT WE WERE GOING TO GET REAR-ENDED BY ONE SEMI TRUCK AND TRAILER. THIS HAPPENED 3 TIMES THAT EVENING - EVEN THOUGH I HAD SLOWED DOWN. TO MAKE IT HOME SAFELY, I SLOWED WAY DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366194October 24, 2020
STEERING, SUSPENSION
EXPERIENCED DEATH WABBLE ON A 2019 FORD F350 AFTER HITTING A SMALL BUMP WHILE TRAVELING IN A STRAIGHT LINE AT 40 MPH ON A PAVED MAJOR CITY STREET. ABLE TO STOP THE WABBLE AFTER SLOWING TO 25 MPH. TRUCK HAS LESS THAN 5000 MILES ON THE ODOMETER. DRIVE-TRAIN AND SUSPENSION ARE STOCK AND TRUCK PURCHASED FROM A NEW VEHICLE DEALERSHIP LESS THAN ONE YEAR AGO. SYMPTOMS ARE THE SAME AS I WOULD EXPECT TO EXPERIENCE WITH WORN SUSPENSION PARTS ON A JEEP CHEROKEE OR WRANGLER, NOT A NEW TRUCK. GIVEN THE NEWNESS OF THE VEHICLE AND LOW MILEAGE, IT IS HIGHLY UNLIKELY TO BE WORN PARTS, WHICH MEANS IT IS POSSIBLE THERE IS A DESIGN DEFECT WHERE THE FRAME AT THE STEERING BOX OR A SUSPENSION INTERFACE FLEXES CREATING THE SAME SYMPTOMS AS WORN COMPONENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365736October 22, 2020
VISIBILITY/WIPER
OUR COMPANY HAS HAD MULTIPLE VEHICLE FAILURES OF THE SHUTTER DOOR WHICH PREVENTS THE VEHICLE FROM DEFROSTING CAUSING DANGEROUS LOW VISIBLY THROUGH THE WINDSHIELD. SPECIFICALLY 3 - F350'S AND 2 - F550'S ALL OF WHICH ARE MODEL YEARS 2019 AND 2020. THEY HAVE BEEN REPLACED UNDER WARRANTY AND CONTINUE TO FAIL AT AN ALARMING RATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364874October 18, 2020
STEERING, SUSPENSION
I WAS DRIVING MY 2019 F350 WITH JUST OVER 18000 MILES TO A FAMILY RESIDENCE VIA 130TH AVENUE A TWO LANE ROAD IN IOWA, TRAVELING 55MPH. I WENT OVER A BRIDGE AND HAD VIOLENT SHAKING OF THE TRUCK FROM THE FRONT END (DEATH WOBBLE). I HAD TO QUICKLY SLOW DOWN TO UNDER 30MPH FOR IT TO STOP. THEN AGAIN -SAME DAY- TRAVELING ON I-80 AT 70MPH, I WENT OVER ANOTHER BRIDGE AND THE TRUCK DID THE EXACT SAME THING. THE TRUCK VIOLENTLY SHOOK AT THE FRONT END (DEATH WOBBLE). I HAD TO AGAIN QUICKLY SLOW DOWN TO UNDER 30MPH ON A INTERSTATE FOR IT TO STOP. BOTH TIME I HAD A PREGNANT WIFE AND SON IN THE VEHICLE. I WAS LUCKY THAT I WAS ABLE TO SLOW DOWN AND GET OVER TO THE FAR RIGHT. I WAS ALSO LUCKY THAT I DID NOT HAVE ONE OF MY TRAILERS WITH LIVESTOCK ATTACHED. THIS IS A VERY UNSAFE TRUCK RIGHT NOW, I HAPPY THAT I WAS DRIVING AND NOT MY WIFE. SHE WILL NOT BE DRIVING THIS TRUCK ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363733October 10, 2020
STEERING
I DROVE ACROSS RAILROAD TRACK AT ABOUT 50 MPH AND EXPERIENCED SEVERE WOBBLE OF STEERING WHEEL AND VIOLENT VIBRATION THAT MADE VEHICLE UNCONTROLLABLE. I HAD TO DECELERATE DOWN TO ABOUT 15-20 MPH BEFORE WOBBLE WENT AWAY. THIS IS THE 2ND TIME THIS HAS HAPPENED SINCE VEHICLE WAS NEW. FIRST TIME WAS LESS SEVERE. VEHICLE IS FACTORY STOCK WITH 8000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362782October 5, 2020
STEERING, SUSPENSION, WHEELS
ON SEPT 4,2020 WITH MILEAGE AT 20980 AND AGAIN ON SEPT 3, 2020 AT 21560 AT AROUND 65 TO 70 MPH THE FRONT END WOBBLED FOR 6 TO 8 SECONDS IN A UNCONTROLLED MANOR. THIS MADE CONTROL VERY DIFFICULT AND DANGEROUS. I CHECKED THE AIR PRESSURE WHICH WAS AT THE RECOMMEND LEVEL. BOTH TIMES I WAS TRAVELING ON WELL MAINTAINED STATE HWY. I FIND THIS UNACCEPTABLE AND HIGHLY DANGEROUS. THIS WAS ON A STRAIGHT ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362318October 1, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
VEHICLE STARTED SHAKING VIOLENTLY WHEN I WAS DRIVING ON THE HIGHWAY WITH 60 MPH, I LOST CONTROL. LUCKILY THERE WAS NO CAR NEXT TO MINE BUT IF THERE WAS I WOULD HAVE CRASHED. I CAN NOT TRUST THIS TRUCK ANY LONGER. I AM TERRIFIED TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361747September 29, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2019 FORD F-350. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK VIOLENTLY WHENEVER THE VEHICLE WENT OVER BUMPS IN THE ROADWAY. THE CONTACT STATED THAT THE FAILURE CEASED AFTER SLOWING DOWN AND COMING TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDNENT MECHANIC AND THE WHEELS WERE ROTATED. THE VEHICLE WAS TAKEN TO MERRILL FORD OKEMOS (1830 W GRAND RIVER AVE, OKEMOS, MI 48864, (517) 347-1830) WHERE THE TIRES WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME INDEPENDNENT MECHANIC WHO TESTED BUT HAD NOT INSTALLED A SUSPENSION DAMPENER WHICH WAS USED TO CUSHION THE VEHICLE FROM THE BUMPS ON THE ROADWAY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361896September 29, 2020
STEERING, SUSPENSION
OUR VEHICLE HAS EXPERIENCED THE FORD "DEATH WOBBLE" ON MULTIPLE OCCASIONS. THIS IS PARTICULARLY CONCERNING AND DANGEROUS WHILE TOWING A 20K POUND FIFTH WHEEL. AT ONE POINT THE WOBBLE WAS SO SEVERE THAT IT DAMAGED OUR FIFTH WHEEL, THE BED OF THE TRUCK, AND WE COULD NOT CONTROL THE VEHICLE WHEN WE HIT A BUMP IN THE ROAD. FORD HAS A BAD REPUTATION FOR THIS ISSUE, LONG STANDING, AND I REQUEST THE FEDERAL GOVERNMENT WOULD INVESTIGATE WHY THEY CONTINUE TO PRODUCE VEHICLES WITHOUT CORRECTING THE ISSUE. WE HAVE HAD OURS FIXED BUT THIS COULD HAVE RESULTED IN DEATH AND IT IS NOT ACCEPTABLE THAT FORD CONTINUES TO SELL A PRODUCT WITH A POTENTIALLY DEADLY SAFETY ISSUE. THE DATE BELOW IS ONE OF MANY DATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361417September 27, 2020
STEERING
WHILE DRIVING MY FORD F350 APPROXIMATELY 50MPH ON A STATE HIGHWAY, I HIT A SLIGHT DEPRESSION IN THE ROADWAY AFTER CROSSING A BRIDGE. THE VEHICLE'S FRONT END AND STEERING WHEEL BEGAN SHAKING VIOLENTLY . I HAD TO COME TO ALMOST A COMPLETE STOP TO MAKE THE SHAKING STOP. I BELIEVE THIS TO BE THE PROBLEM DESCRIBED AS THE FORD DEATH WOBBLE. THE VEHICLE HAD 27800 MILES AT THE TIME OF THE INCIDENT. I HAVE SCHEDULED AN APPOINTMENT WITH THE DEALER FOR AN INSPECTION AND REPAIR. I STOPPED TO EXAMINE THE FRONT OF MY VEHICLE, BUT THERE WAS NO APPARENT REASON FOR THE INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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