Ford F-350 Complaints (2017)

575 consumer complaints on file.

#11298840January 12, 2020
STEERING
TOOK TRUCK TO DEALER ON 11/29/19 FOR DEATH WOBBLES ABOVE 60MPH WHEN HITTING BUMPS OR SEAMS IN THE ROADWAY. WAS TOLD BY THE SERVICE DEPARTMENT THAT MY STEERING SHOCK WAS BAD. PROBLEM IS THE STEERING SHOCK IS ON BACKORDER AND WAS ON A 6 TO 8 WEEK WAITING LIST. TRUCK IS GETTING WORSE, BECOMING UNSAFE TO DRIVE. CALLED DEALERSHIP ON 01/07/20 TO CHECK IF THEY HAD HEARD IF THEY HAD ANY IDEAS IF THE SHOCK WAS GONNA BE DELIVERED ANYTIME SOON. WAS STATED THAT THEY HAD JUST PLACED AN ORDER FOR ANOTHER ONE AND THAT THERE WAS STILL A 6 TO 8 WEEK WAIT ON THE SHOCK. THEY STATED THEY HAD 12 ON BACK ORDER. I HAVE ORDERED AN AFTERMARKET ONE FOR NOW. HOPEFULLY IF THIS IS THE PROBLEM AND THIS WILL KEEP FROM DESTROYING MY FRONT END.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297968January 8, 2020
STEERING
UPON STARTING THE VEHICLE A WARNING WAS DISPLAYED THAT SAID "ADAPTIVE STEERING FAULT SERVICE REQUIRED". POWER CYCLING THE VEHICLE 3 TIME AND EACH TIME PRESENTED WITH THE SAME WARNING AND CORRESPONDING DASH WARNING INDICATOR. WHEN DRIVING THE VEHICLE THE STEERING RATIO WAS CLEARLY AFFECTED. THE DASH WARNING LIGHT STAYED LIT AT ALL TIMES DURING OPERATION OF THE VEHICLE. A SUBSEQUENT RESTART OF THE VEHICLE AN HOUR LATER CAUSED THE SAME MESSAGE AND INDICATOR LIGHT. HOWEVER AFTER ONLY A COUPLE MINUTES OF DRIVING THE INDICATOR WENT OUT. THE WARNING AND INDICATOR HAVE NOT RETURNED AFTER SEVERAL STARTS IN THE PAST 24 HOURS. STEERING SEEMS TO HAVE RETURNED TO NORMAL OPERATION. CONTINUING TO MONITOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297592January 7, 2020
SUSPENSION
AFTER TWO PLUS YEARS AND AROUND 80,000 MILES THE STEERING WHEEL WOULD SHAKE VIGOROUSLY AFTER HITTING A BUMP IN THE ROAD. THE SHAKING WAS SO BAD THAT YOU COULD HARDLY HANG ON TO THE STEERING WHEEL. THE ONLY WAY TO STOP THE SHAKING WAS TO SLOW DOWN BY AT LEAST 10 MILES PER HOUR. I THEN CALLED THE LOCAL FORD DEALERSHIP IN PLATTEVILLE WISCONSIN AND THEY IDENTIFIED THE ISSUE BY CALLING IT "THE DEATH WOBBLE". THEY ALSO SAID THIS WAS COMMON ON FORD TRUCKS AFTER THIS MANY MILES. THE DEALER SAID THAT FORD WOULD NOT COVER THE COST OF THE REPAIR. I HAD THEM REPAIR THE TRUCK AND THE TOTAL COST WAS $2,770.85 WHICH I DID PAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297309January 6, 2020
STEERING, SUSPENSION
GOING DOWN THE HIGHWAY AT 70 MPH, THE VEHICLE SUDDENLY STARTED SHAKING VIOLENTLY. I HAD TO IMMEDIATELY SLOW DOWN AND PULL OVER ON THE SHOULDER. ONCE I CAME TO A COMPLETE STOP, THE SHAKING STOPPED. AFTER CHECKING ALL TIRES, I STARTED GOING AGAIN AND DID NOT EXPERIENCE IT AGAIN. AFTER SOME RESEARCH, IT APPEARS THAT THERE ARE SEVERAL COMPLAINTS REGARDING THIS SAME ISSUE. I BOUGHT THIS USED 3 MONTHS AGO, IT HAS 46,600 MILES ON THE VEHICLE. AS THIS IS NOT A WARRANTY ISSUE, I WILL BE OUT OF POCKET ON THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297169January 5, 2020
SUSPENSION
DEATH WOBBLE AT SPEEDS OVER 60MPH. THE TRUCK ONLY HAS 40K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297172January 5, 2020
STEERING, SUSPENSION
JANUARY 2018 I BOUGHT A NEW 2017 FORD F-350. AFTER DRIVING THE TRUCK AROUND 24000 MILES IT STARTED THIS HORRIBLE SHAKING AND ALMOST LOST CONTROL. RESEARCHED THE SYMPTOMS REFERRED TO AS DEATH WOBBLE. THE TRUCK HAS BEEN BACK TO THE DEALER WHERE I BOUGHT IT 4 TIMES AND THEY HAVEN'T BEEN ABLE TO FIX IT. IF YOU ARE DRIVING DOWN THE ROAD AT 60 MPH AND HIT A BUMP THE TRUCK VIOLENTLY SHAKES BACK AND FORTH AND IT REAL HARD TO CONTROL IT. YOU HAVE TO SLOW DOWN AS FAST AS YOU CAN WITH OUT USING THE BRAKES IF YOU STEP ON THE BRAKE THE SHAKING GETS MORE VIOLENT. TYPE IN DEATH WOBBLE ON GOOGLE IT IS HARD TO BELIEVE AS COMMON AS THIS PROBLEM IS THAT THERE IS NOT A RECALL ON THESE TRUCKS. ROLLING DOWN THE FREEWAY GOING TO HOUSTON THANKSGIVING DAY IT STARTED TO THE WOBBLE 12 TIMES IN 50 MILE SPAN EACH TIME HAVING TO TRY TO STEER ONTO THE SHOULDER AND SLOW DOWN AS FAST AS YOU CAN AND TRY TO NOT GET RUN OVER IN THE TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297036January 4, 2020
STEERING, SUSPENSION
IN NOVEMBER 2019, AT APPROXIMATELY 14K MILES ON THE VEHICLE WHILE DRIVING ON A NEVADA FREEWAY AT SPEEDS OVER 50 MPH THE VEHICLE UNEXPECTEDLY AND WITHOUT WARNING EXHIBITED VIOLENT SHAKING IN THE FRONT END AND STEERING WHEEL CAUSING THE VEHICLE TO BE DIFFICULT TO CONTROL. DURING THIS EPISODE, THE VEHICLE WAS NOT TOWING. THE VIOLENT SHAKING STOPPED AFTER SLOWING THE VEHICLE TO APPROX 30MPH. RETURNING TO CA THE VEHICLE DID IT SEVERAL TIMES AND WAS SENT TO THE DEALERSHIP WHERE FORD TSB 18-2268 WAS PERFORMED. THE PROBLEM SEEMED TO BE FIXED UNTIL RECENTLY ON 01/01/2020, IT RETURNED AT 19.8K MILES. THIS TIME PULLING A 40 FOOT 5TH WHEEL TRAILER AT APPROX 55 MPH ON A CA FREEWAY WHEN THE FRONT BEGAN VIOLENTLY SHAKING AFTER DRIVING OVER A SMALL BUMP IN THE FREEWAY. THE VEHICLE WAS DIFFICULT TO CONTROL AND MAINTAIN WITHIN A LANE OF TRAVEL WITH THE TRAILER ATTACHED. THE VIOLENT SHAKING ONLY STOPPED AFTER SLOWING TO APPROX 30 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296833January 3, 2020
STEERING
THE TRUCK EXPERIENCES 'DEATH WOBBLE' UPON HITTING CERTAIN BUMPS IN THE ROAD. THE STEERING WHEEL ALONG WITH THE WHOLE TRUCK SHAKE UNCONTROLLABLY UNTIL THE TRUCK IS SLOWED TO WELL BELOW HIGHWAY SPEEDS. DURING THE SHAKING THE DRIVER IS UNABLE TO MAINTAIN FULL DIRECTIONAL CONTROL OF THE TRUCK. I HAVE HAD THE TRUCK GET INTO 'DEATH WOBBLE' FOUR TIMES NOW, EVERY TIME I HAVE HAD THE ISSUE SPEEDS HAVE BEEN FROM 65MPH TO 75 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296958January 3, 2020
FUEL/PROPULSION SYSTEM
TRUCK WAS DRIVING DOWN THE HIGHWAY AND FUEL SPRAYED OVER THE MOTOR AND CAUGHT THE TRUCK ON FIRE AND LOST BRAKES WHILE FIRE WAS COMING UP ONTO THE I WINDSHIELD. TRUCK FINALLY CAME TO A STOP WITH THE USE OF TRAILER BRAKES. THE CAB WAS FILLED WITH SMOKE AND THEE DASHBOARD WAS MELTING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11297001January 3, 2020
SUSPENSION
HAD AN OCCURRENCE OF 'DEATH WOBBLE' ON I-25. TRAVELING 68~70 MPG HIT AN EXPANSION JOINT (ASPHALT TO BRIDGE) SQUARELY (WITH BOTH FRONT WHEEL AT THE SAME TIME). FRONT WHEELS BROKE INTO OSCILLATION. INTENSITY OF OSCILLATION QUICKLY INCREASED TO THE POINT I COULD BARELY MAINTAIN CONTROL OF TRUCK. SPEEDING UP AND SLOWING DOWN (RELEASING THROTTLE DID NOT DAMPED THE OSCILLATION). HARD BRAKING DID NOT HELP UNTIL VEHICLE SPEED WAS BELOW ABOUT 30 MPH. THE FOLLOWING DAY, THIS HAPPENED 3 TIMES WITHIN ABOUT 5 MILES (ROUGH ROADS - CONSTRUCTION AREA) ON I-25. VERY SIMILAR CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292539January 2, 2020
STEERING
MY TRUCK IS EXPERIENCING DEATH WOBBLE. WHEN I DRIVE AND THE TRUCK HITS A ROUGH PATCH OR BUMP IN THE ROAD THE STEERING CREATES A WOBBLE SO BAD THAT THE WHOLE TRUCK SHAKES. THE WHEEL MOVES BACK AND FORTH UNCONTROLLABLY AND I HAVE TO SLOW DOWN TO ABOUT 40 MPH OR LESS FOR IT TO STOP. ON THE INTERSTATE PULLING A 5TH WHEEL CAMPER THIS IS A EXTREMELY DANGEROUS CONDITION FOR BOTH MY FAMILY AND OTHER CARS ON THE ROAD. WHEN THE DEATH WOBBLE IS HAPPENING IT SCARES MY FAMILY TO THE POINT OF WANTING TO GET OUT OF THE TRUCK. SOMETHING IS WRONG WITH THE STEERING OR ALIGNMENT OF THESE TRUCKS. I SEE THAT FORD HAS CREATED A COUPLE OF SERVICE ANNOUNCEMENTS TO TRY TO FIX THIS PROBLEM BUT ARE UNSUCCESSFUL. FORD HAS SO MANY SERVICE ISSUES TO CORRECT THIS PROBLEM THAT PARTS ARE ON BACK ORDER. THEY ARE PUTTING A BAND-AID ON THE ISSUE INSTEAD OF TRYING TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292399January 1, 2020
STEERING
WE HAD A FRONT STEERING OSCILLATION, AKA "DEATH WOOBLE", OCCUR WILL IN A CURVE AT 55 MPH AFTER A MINOR BUMP. WE HAD TO SLOW TO 5 MPH BEFORE IT RECOVERED. THIS WAS ON A 2 LANE ROAD (GA 369) IN FORSYTH CO. I 'MAY' HAVE VIDEO, BUT I AN NOT SURE I SAVED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292383December 31, 2019
POWER TRAIN, STEERING, SUSPENSION
I HAVE A 2017 FORD F-350 SUPER DUTY. OVER THE LAST TWO MONTHS I HAVE HAD TWO SITUATIONS DURING ACCELERATION ON A HIGHWAY WHERE THE VEHICLE ALMOST SHAKES/VIBRATES APART ON THE FRONT END. I HAVE REPORTED THE ISSUE TO FORD TWO TIMES NOW. WHEN IT FIRST OCCURRED IN NOV 2019 WITH 19K MILES ON IT, THEY TOLD ME THEY NEVER HEARD OF THIS ISSUE. WHEN IT HAPPENED AGAIN ON THE 29TH OF DECEMBER I TOOK IT BACK INTO THE DEALER AND MENTIONED THAT I ALMOST LOST CONTROL OF THE TRUCK AND THE WIFE REFUSES TO DRIVE IT ON A HIGHWAY. THEY ADMITTED THERE IS AN ISSUE. EITHER MY TRUCK OR THEIR DESIGN IS UNSAFE. MASSIVE WOBBLE/VEHICLE VIBRATION - IF I WAS IN A CORNER I WOULD HAVE BEEN IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291935December 29, 2019
STEERING, SUSPENSION
MY 2017 F350 HAS 34K MILES. IF ANY BUMP IN THE ROAD IS HIT IT CAUSES THE TRUCK TO VIOLENTLY SHAKE. ANY SPEEDS OVER 65MPH THIS WILL HAPPEN. I HAVE ALMOST LOST CONTROL 2 TIME. THE VIOLENT SHAKE CONTINUES UNTIL YOU CAN SLOW THE TRUCK TO 20-30MPH. SOMEONE IS GOING TO DIE. FORD IS NOT STEPPING UP AND FIXING THIS. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291434December 27, 2019
STEERING, SUSPENSION
WAS ON THE HIGHWAY, IN A 65MPH ZONE, WHEN I HIT A BUMP, AND THE WHOLE TRUCK STARTED TO VIOLENTLY SHAKE. I TRIED TO PULL OVER, THINKING IT WAS A TIRE BLOW OUT, BUT THE STEERING WOULDNT REACT. I SLOWED DOWN, AND ABOUT 20MPH, AS PEOPLE AROUND ME ALMOST HIT ME, THE TRUCK CAME BACK IN CONTROL, AND STOPPED SHAKING. I SPEED BACK UP LIKE NOTHING HAPPENED.... MY WIFE AND SON WAS WITNESS. THIS ALSO HAPPENED AT AROUND 12K MILAGE, BUT THIS TIME WAS MUCH WORSE......ALL TIRES WERE FINE, AND AFTER IT CAME BACK IN CONTROL...IT HASNT DONE IT AGAIN, YET...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291227December 26, 2019
STEERING, WHEELS
SHAKING OF STEERING WHEEL THIS IS NOT AN ISOLATED INCIDENT WITH OUR TRUCKS, IT'S A NATIONWIDE PROBLEM THAT IS VERY VERY DANGEROUS. IN A 10 MILE RIDE IT WOULD HAPPEN 3-4X AT 70 TO 75MPH HITTING THE SLIGHTEST BUMP, THE TRUCK WOULD VIOLENTLY SHAKE. I WOULD HAVE TO SLOW DOWN TO 20 MPH FOR IT TO STOP. VERY DIFFICULT ON A HIGHWAY AND UNSAFE.*DT CONSUMER STATED 6 COMPLAINTS ON 6 DIFFERENT TRUCKS ON SAME ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291229December 26, 2019
STEERING, WHEELS
HEAVY VIBRATION AND SHACKING OF STEERING WHEEL THIS IS NOT AN ISOLATED INCIDENT WITH OUR TRUCKS, IT'S A NATIONWIDE PROBLEM THAT IS VERY VERY DANGEROUS. IN A 10 MILE RIDE IT WOULD HAPPEN 3-4X AT 70 TO 75MPH HITTING THE SLIGHTEST BUMP, THE TRUCK WOULD VIOLENTLY SHAKE. I WOULD HAVE TO SLOW DOWN TO 20 MPH FOR IT TO STOP. VERY DIFFICULT ON A HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291243December 26, 2019
STEERING, SUSPENSION, WHEELS
I WAS TRAVELING DOWN THE HIGHWAY AT APPROXIMATELY 60 MPH AND HIT A BUMP. MY VEHICLE BEGAN SHAKING VIOLENTLY. I HAD TO ABRUPTLY DECELERATE DOWN TO 35 MPH TO GET OT TO STOP SHAKING. I BELIEVE IT'S CALLED A DEATH WOBBLE. I'VE HAD MY VEHICLE IN TO THE FORD DEALERSHIP TWICE TO HAVE IT FIXED TO NO AVAIL. I HAD THE WHOLE FRONT END REBUILT. $1500 DOWN THE DRAIN. I HAD A 2012 F350 THAT DID THE SAME THING. THIS WOBBLE HAS HAPPENED TO ME MANY TIMES. MOST RECENTLY IT HAPPENED ON 12/22/2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291251December 26, 2019
STEERING, SUSPENSION
WITH 19721 MILES MY TRUCK AT HIGHWAY SPEEDS AFTER HITTING A BUMP WOULD START SHAKING UNCONTROLLABLY. DEALER PUT A NEW STEERING DAMPER ON IT. NOW WITH 23341 MILES ON IT ITS DOING IT AGAIN. DEALER SAYS A PART FORD SAYS WILL FIX PROBLEM IS BACK ORDERD THIS TRUCK IS UN SAFE TO DRIVE AS IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291133December 24, 2019
STEERING, SUSPENSION
MY 2017 F350 4X4 WITH 11600 MILES HAS A DEATH WOBBLE IN THE FRONT SUSPENSION WHEN DRIVING OVER 45 MPH AND DRIVING OVER ROUGH ROADS. I HAD THE TRUCK IN FOR INSPECTION ALL LOOKED GOOD, HAD FRONT TIRES BALANCED AND AIR PRESSURE INSPECTED. FEW DAYS LATER ALMOST CRASHED MY VEHICLE ON THE BELTWAY. DOING SOME RESEARCH I NOTICED THIS IS A MAJOR CONCERN FOR FORD OWNERS. I TOW A 40' CAMPER AND WOULD HATE TO LOSE CONTROL KILLING MY FAMILY, MYSELF OR SOMEONE ELSE. FORD NEEDS TO MAKE THIS AN URGENT RECALL ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-350