Ford F-350 Complaints (2017)

575 consumer complaints on file.

#11311830February 27, 2020
STEERING
TL* THE CONTACT OWNS A 2007 FORD F-350. WHILE DRIVING 55-65 MPH, THE STEERING WHEEL VIBRATED ABNORMALLY. AFTER THE VEHICLE WAS STOPPED, THE VEHICLE OPERATED AS INTENDED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO EXPERIENCED THE FAILURE AT APPROXIMATELY 30-40 MPH. THE VEHICLE WAS TAKEN TO SUBURBAN FORD LOCATED AT (37000 US-26, SANDY, OR 97055: (503) 668-5511) WHERE IT WAS DETERMINED THAT A FORCED WHEEL BALANCE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311842February 27, 2020
STEERING, SUSPENSION
AT APPROX. 20,000 MILES MY TRUCK DEVELOPED A ISSUE WHEN EVER I REACHED SPEEDS ABOVE 55MPDS AND HIT A ROUGH PATCH IN ANY ROAD. THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND YOU COULD FEEL THE FRONT END SHAKE. YOU WOULD DROP YOUR SPEED DOWN TO A CRAWL AND IT WILL STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311925February 27, 2020
STEERING
MY 2017 FORD F-350 HAS STARTED THE WELL KNOWN (DEATH WOBBLE AT SPEED ABOVE 30 MPH AFTER HITTING SEAMS, REPAIRED HOLES AND POT HOLES. IT BECOMES VERY UNSTABLE AT TIMES ON HIGHWAY. I HAD THIS SAME PROBLEM WITH MY 2008 F-350 CREW CAB 4X4. I GUESS FORD DOESN'T SEE THE VIOLENT SHAKE AS A CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311340February 25, 2020
STEERING
EXPERIENCING DEATH WOBBLE. IT CAUSED ME TO LOOSE CONTROL OF THE TRUCK. I HIT UNEVEN PAVEMENT ON THE INTERSTATE, THE WOBBLE BEGAN AND I SPUN 180 WHILE TRAVELING 65MPH ON THE INTERSTATE. FORTUNATELY IT WAS OVERNIGHT WHILE THERE WAS VERY LITTLE TRAFFIC, OTHERWISE I COULD HAVE BEEN KILLED. I HAD THIS SAME PROBLEM WHILE THE TRUCK WAS UNDER WARRANTY AND THE DEALER SAID THEY INSTALLED A STEERING DAMPENER. PROBLEM RETURNED AT A LITTLE OVER 50,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311481February 25, 2020
STEERING, SUSPENSION
DRIVING ON THE HIGHWAY BETWEEN 55MPH-75MPH, HIT A ROUGH PATCH AND THE TRUCK BEGINS TO SHIMMY OUT OF CONTROL. THE ONLY WAY TO REGAIN CONTROL IS TO SLAM ON BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311110February 24, 2020
STEERING
RAN ACROSS SLIGHT BUMP ON BRIDGE ON I75 AT 70 MPH AND THE FRONT END STARTED SHAKING VIOLENTLY. HAD TO CROSS IN FRONT OF OTHER TRAFFIC AND COME TO A STOP ON THE SHOULDER TO REGAIN CONTROL OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311168February 24, 2020
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2017 FORD F-350. THE CONTACT STATED WHILE DRIVING AT 65MPH, THE VEHICLE FRONT END WOBBLED OUT OF CONTROL. THE CONTACT WAS ABLE TO ENGAGE THE BRAKE PEDAL SLOWLY AND BROUGHT THE VEHICLE UNDER CONTROL. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO JIM ONEAL FORD 516 SOUTH INDIANA AVENUE SELLERSBURG, IN 47172, (812)-246-4441. THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO RECREATE THE FAILURE. AS A COURTESY THE DEALER INSTALLED A STEERING DAMPER ON THE STEERING WHEEL AND INFORMED THE CONTACT THAT STEERING DAMPER MAY CORRECT THE FAILURE. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS NOT FIXED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 42,588.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310807February 22, 2020
SUSPENSION
THIS IS OUR SECOND COMPLAINT FILED FOR THE SAME PROBLEM ON THE SAME TRUCK. WE BROUGHT OUR TRUCK INTO THE DEALER BACK IN APRIL 2019 AFTER HITTING A BUMP ON THE ROAD AND GOING INTO THE DEATH WOBBLE. WE FILED A COMPLAINT AND OUR TRUCK WAS FIXED, OR SO WE THOUGHT. THEN IN NOVEMBER 2019, WHILE DRIVING ONLY 45 MPH, THE TRUCK WENT IN TO A DEATH WOBBLE AGAIN WHILE ON A COUNTRY ROAD. THE NEXT DAY WHILE DRIVING INTO TOWN, GOING NO FASTER THAN 45 IT HAPPENED THREE MORE TIMES. NONE AS DRASTIC AS THE FIRST OR SECOND INSTANCES, BUT WE STILL NEEDED TO SLOW THE TRUCK DOWN IN ORDER TO STOP THE WOBBLE. WE CALLED THE DEALER AND GOT IT FIXED. THE FIRST TIME THE REPLACED THE DAMPER. THE SECOND TIME THEY FIXED THE DAMPER AND ADJUSTER. WE HAVE BEEN DRIVING WITH THE NEW FIX FOR THREE MONTHS NOW. THERE HAVE BEEN NUMEROUS TIMES OVER THE LAST MONTH WHEN YOU HIT A BUMP, OR A EVEN JUST A CRACK IN THE ROAD, WHERE THE SUSPENSION STILL DOESNT FEEL RIGHT. WE ARE CONVINCED THAT WE WILL BE BRINGING THE TRUCK BACK INTO SHOP AGAIN IN THE NEXT MONTH OR TWO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310052February 19, 2020
SUSPENSION
53,000 MILES ON THE TRUCK, ALWAYS HAS ROUTINE MAINTENANCE. STARTED WITH A SHIMMY IN THE FRONT END (YOU COULD FEEL IT IN THE GAS PEDAL AND STEERING WHEEL). THE "WOBBLE" GOT WORSE. WE WERE TOLD NEEDED NEW TIRES AND ALIGNMENT. SO WE DID THAT, NOT FIXED. GOT THE RUN AROUND FROM THE FORD DEALER WHO FINALLY TOLD US IT NEEDED A DRAG LINK, STEERING DAMPER AND TRACK BAR. WE PICK IT UP TODAY SO WE WILL SEE IF THIS FIXES THE PROBLEM. OF COURSE IT IS NOT COVERED UNDER ANY WARRANTIES OR RECALLS SO IT'S COSTING ME UPWARDS OF $700 WITH NOT ONE BIT OF CONCERN OR HELP FROM FORD. THIS IS OBVIOUSLY AN EPIDEMIC WITH FORD AND SOMETHING NEEDS TO BE DONE. THIS IS $60,000 + TRUCK THERE IS NO EXCUSE FOR THIS KIND OF SAFETY ISSUE AT JUST OVER 50,000 MILES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309813February 18, 2020
STEERING, SUSPENSION
EXPERIENCED UNCONTROLLED SHAKING OF THE FRONT OF THE TRUCK AND INABILITY TO CONTROL THE VEHICLE WELL OVER A DOZEN TIMES WHILE DRIVING DOWN THE ROAD AT SPEEDS OF 45 TO 50 MPH. SLIGHT BUMPS IN THE ROAD CREATE THIS SITUATION. IT'S VERY DANGEROUS AND COULD CAUSE ME TO LOSE CONTROL OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309153February 14, 2020
STEERING, SUSPENSION
WHILE DRIVING AT FREEWAY SPEEDS I WENT ACROSS AN OVERPASS. COMING OFF THE BRIDGE I WENT OVER THE BRIDGE EXPANSION JOINT AND CASED MY PICKUP TO IMMEDIATELY START AN EXTREMELY VIOLENT "DEATH WOBBLE". I HAD TO APPLY BRAKE AND SLOW DOWN TO 35 MPH BEFORE IT WOULD COME OUT OF IT. I HAVE MADE AN APPT WITH THE DEALER THAT I PURCHASED THE TRUCK FROM NEW HOWEVER THEY WERE EXTREMELY NON-NONCHALANT ABOUT MY PROBLEM. IN DOING SOME RESEARCH IT SEEM THAT THIS IS A PROBLEM THE HUNDREDS OF SUPER DUTY OWNERS ARE HAVING WITH NO RECALL YET. I FEEL LIKE IF I WAS NOT AS AN EXPERIENCED DRIVER OR IN ADVERSE WEATHER CONDITIONS I WOULD NOT HAVE BEEN ABLE TO MAINTAIN CONTROL OF MY VEHICLE AND WOULD HAVE CRASHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309191February 14, 2020
STEERING, SUSPENSION
WHEN DRIVING MY 2017 FORD F350 PICKUP TRUCK AT A SPEED OVER 55 MPH AND HIT A BUMP IN THE ROAD, MY STEERING WHEEL WILL JERK VIOLENTLY LEFT AND RIGHT UNTIL I APPLY THE BRAKES AND REDUCE MY SPEED TO 30 MPH OR LESS. IT CAN OCCUR ON A BUMPY ROAD, WASHBOARD GRAVEL , CONCRETE EXPANSION JOINTS ON THE HIGHWAY, DIPS, OR WHEN TRANSITIONING ON OR OFF A BRIDGE. I'VE GOTTEN THE VIOLENT SHAKING ON BOTH STRAIGHT ROADS AND CORNERS. I HAVE HAD THE DEATH WOBBLE BETWEEN 14 & 16 TIMES. IT FIRST HAPPENED WHEN MY TRUCK HAD APPROXIMATELY 19,000 MILES. ATTEMPTED REPAIRS HAVE BEEN DONE AT FORD UNDER WARRANTY AT 27,969 MILES...30,680 MILES...35,800MILES. MY TRUCK NOW HAS 40,000 MILES AND IS OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309289February 14, 2020
STEERING, SUSPENSION
WHILE DRIVING ON THE INTERSTATE I HIT AN UNEVEN PIECE OF PAVEMENT WHICH CAUSED MY STEERING WHEEL TO BEGIN SHAKING VIOLENTLY. I IMMEDIATELY DECELERATED IN ATTEMPT TO REGAIN CONTROL AND MAINTAIN LANE POSITION. IT IS A REOCCURRING PROBLEM. EVERY TIME I SEE A BUMP, POTHOLE, UNEVEN PAVEMENT, ETC, IN MY PATH, I GRIP THE STEERING WHEEL AS TIGHTLY AS POSSIBLE AND BRACE FOR THE WORST. I HAVE RESEARCHED THE PROBLEM AND SEEMS TO BE A WELL KNOWN AND VERY SERIOUS PROBLEM AMONG FORD OWNERS. SOMETHING NEED TO BE DONE TO CORRECT THIS PROBLEM IMMEDIATELY. STICKER PRICE ON MY TRUCK WAS 77,250. THAT'S A STEEP PRICE TAG FOR A TRUCK THAT IS BARELY DRIVEABLE. FURTHERMORE, MY CHILDREN RIDE IN THAT TRUCK. THAT'S UNACCEPTABLE. FORD NEEDS TO BE HELD ACCOUNTABLE AND MADE TO FIX THEIR INFERIOR AND DANGEROUS DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308964February 13, 2020
STRUCTURE:BODY, STEERING, SUSPENSION
I WAS DRIVING ON THE HIGHWAY AND WAS GOING OVER AN OVERPASS WHERE THERE WAS CONSTRUCTION AND HIT A BUMP IN THE ROAD. THE TRUCK STARTED VIBRATING AND SWERVING OUT OF CONTROL. MY FEAR WAS THAT I WAS GOING OVER THE BRIDGE! I WAS AFRAID TO HIT THE BREAK FOR FEAR IT WOULD MAKE IT WORSE. SO I TOOK MY FOOT OFF THE ACCELERATOR AND AS I SLOWED, I FINALLY GAINED CONTROL OF THE VEHICLE. THIS IS THE SECOND TIME THIS HAD HAPPENED TO ME IN THE LAST 2 WEEKS WHILE GOING OVER AN OVERPASS AND HITTING A BUMP IN THE ROAD. I AM UNSURE WHAT WOULD HAVE CAUSED THIS TO HAPPEN. I HAVE NEVER HAD THIS HAPPEN TO ME IN ANY VEHICLE BEFORE AND I HAVE BEEN DRIVING FOR 34 YEARS. I WILL NOT DRIVE THIS VEHICLE!!! IT IS A DEATH TRAP!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308724February 12, 2020
SUSPENSION
TL* THE CONTACT'S COMPANY OWNS A 2017 FORD F-350. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED THE DEALER DIAGNOSED THE PROBLEM KNOWN AS THE 'DEATH WOBBLE' OVER THE PHONE, AND STATED THAT IT WAS CAUSED BY A DEFECTIVE STABILIZER THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH. THE VEHICLE STARTED TO SHAKE VIOLENTLY, WHEN THE BRAKE PEDAL WAS DEPRESSED, IT GOT WORSE. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN TO THE JOB SITE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC, BUT THE DEALER GROOVE FORD (10039 E ARAPAHOE RD, CENTENNIAL, CO 80112) WAS CONTACTED BY PHONE AND THE SERVICE ADVISOR REFERRED TO THE FAILURE AS " DEATH WOBBLE "ADVISED THE CONTACT , THAT THE ISSUE WAS A COMMUN OCCURRANCE AND THEY WERE INSTALLING A SECOND STABILIZER TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. VIN UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308857February 12, 2020
STEERING, SUSPENSION, WHEELS
VEHICLE SHAKES VIOLENTLY WHEN TRAVELING 60MPH OR HIGHER ON FREEWAYS AFTER HITTING A BUMP IN THE ROAD. HAVE TO SLOW DOWN IMMEDIATELY TO REMAIN IN CONTROL OF VEHICLE. HAPPENED 6 TIMES IN LAST 2 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308432February 11, 2020
STEERING, SUSPENSION
WHEN TRAVELING AT SPEEDS ABOVE 55MPH, IF THE TRUCK ENCOUNTERS ANY ROUGH OR UNEVEN PAVEMENT SUCH AS A BRIDGE EXPANSION JOINT, THE STEERING WHEEL WILL OSCILLATE VIOLENTLY MAKING IT IMPOSSIBLE TO CONTROL THE VEHICLE. ON TWO OCCASIONS THIS HAS CAUSED MY VEHICLE TO CROSS THE CENTER LINE BEFORE I WAS ABLE TO REDUCE SPEED AND STOP THE OSCILLATION. HAD THERE BEEN ONCOMING TRAFFIC, WE WOULD HAVE HAD A COLLISION. I AM TOLD BY THE LOCAL DEALER THAT FORD IS WORKING ON A KNOWN ISSUE WITH THE STEERING DAMPENER ALONG WITH OTHER STEERING COMPONENTS SUCH AS THE PITMAN ARM. FORD KNOWS THEY HAVE A MAJOR ISSUE HERE AND I AM NOT THE ONLY ONE WHO HAS REPORTED THE SO CALLED "DEATH WOBBLE." I HAVE DRIVEN HEAVY DUTY PICKUP TRUCKS FOR OVER 20 YEARS AND I HAVE NEVER EXPERIENCED SOMETHING SO DANGEROUS AND UNPREDICTABLE AS THIS. THIS IS BY FAR A GREATER DANGER THAN THE TWO RECALLS; ONE FOR THE TAILGATE OPENING, AND ONE FOR THE SEAT BELT PRETENSIONER FIRE RISK THAT I HAVE RECEIVED SO FAR. IF THIS ISSUE HAS NOT CAUSED ANY FATALITIES IN THE PAST, I WOULD BE VERY SURPRISED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308466February 11, 2020
UNKNOWN OR OTHER
REFR: REAR BACK-UP CAMERA. THE BACK-UP CAMERA VIEW HAS A CLOUDY/FOGGY APPEARANCE. IT IS SEVERE ENOUGH THAT IT IS USELESS. ONLINE RESEARCH HAS SHOWN THIS TO BE A WIDE-SPREAD PROBLEM. THE VARIOUS 'FIXES' ATTEMPTED HAVE HAD SPOTTY SUCCESS IN CORRECTING THE PROBLEM. THE DEALER INFORMED ME THAT FORD IS AWARE OF THE PROBLEM. THE DEALER RECOMMENDED REPLACING THE CONTROL MODULE FOR THE CAMERA SYSTEM AT A VERY HIGH COST TO ME (I HAVE NOT DONE THE REPAIR). THE INCREASED SAFETY BENEFIT TO HAVING A BACK-UP CAMERA HAS BEEN COMPLETELY COMPROMISED. (AS A SIDE NOTE, THERE ARE SEVERAL CAMERAS ON THIS VEHICLE. ALL BUT ONE HAVE A CLOUDY/FOGGY APPEARANCE, BUT IT IS THE BACK-UP CAMERA THAT IS OF MOST CONCERN BECAUSE OF THE BLIND AREAS THAT CANNOT BE SEEN WITHOUT IT WHEN BACKING UP.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308364February 10, 2020
SUSPENSION
AT APPROXIMATELY 8000 MILES ON THE TRUCK GOING DOWN THE INTERSTATE AT 65MPH TOWING AN ENCLOSED 20FT TRAILER I HIT A BUMP IN THE ROAD AND THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. I HAD TO GET HARD ON THE BRAKES TO BRING IT BACK UNDER CONTROL. I TOOK THE TRUCK TO THE DEALERSHIP, THEY WERE HELPFUL AND UNDERSTANDING. THEY REPLACED THE STEERING STABILIZER AND CHECKED THE ALIGNMENT. AT 14000 MILES SAME THING HAPPENED AGAIN EXCEPT I DIDN'T HAVE A TRAILER IN TOW. DEALERSHIP REPLACED STEERING STABILIZER WITH A NEWER MODEL PART PER FORD RECOMMENDATION. MOST RECENTLY AT 27000 MILES IT HAPPENED AGAIN WHILE TOWING. DEALERSHIP REPLACE CONTROL ARM BUSHINGS AND TRACK BAR. THE TRUCK STILL FEELS SLOPPY IN THE STEERING AND I HAVE NO TRUST IN IT. I PLAN ON SELLING THE VEHICLE AS I'M ACTUALLY SCARED TO DRIVE IT. IT SHOULD BE NOTED THAT IN EVERY INSTANCE THE DEALER WAS ABLE TO DUPLICATE THE CONDITION WITH NO TRAILER ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308073February 9, 2020
STRUCTURE:BODY
THE DRIVER'S SIDE DOOR RATTLES. I BROUGHT TO MY HOME DEALERSHIP TWICE WITH NO LUCK FOR THEM TO DIAGNOSE. I BROUGHT TO A 3RD PARTY FORD DEALERSHIP, THEY DIAGNOSED THE PROBLEM AND REPLACED THE SEAL/GASKET LINER AROUND THE DOOR. 2 YEARS LATER, THE SAME ISSUE HAS RETURNED. I BROUGHT TO MY DEALERSHIP WHERE I CURRENTLY LIVE TWICE WITH THEM STATING THEY COULD NOT RETRIGGER THE NOISE, ALTHOUGH IT'S VERY AUDIBLE ANY TIME THE TRUCK IS DRIVEN. PRICED ME $500 TO CORRECT, EVEN THOUGH I HAVE AN EXTENDED WARRANTY THAT APPARENTLY COVERS NOTHING. NOT SURE IF IT'S CONNECTED TO THE DOOR LATCH ISSUE OR NOT, BUT A CLEAR WIND AUDIBLE NOISE IS HEARD ANYTIME THE TRUCK IS DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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