Ford F-350 Complaints (2017)

575 consumer complaints on file.

#11340989July 22, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
TAIL GATE ON THE PICKUP CAME DOWN ON ITS OWN WHILE DRIVING AND WAS DAMAGED. THIS WAS A RECALL ITEM ON THE TRUCK, THAT WE HAD COMPLETED BY FORD JUST PRIOR TO INCIDENT. THE RECALL DID NOT WORK, THE TAIL GATE STILL CAME DOWN ON IT'S OWN WHILE DRIVING. FORD IS REFUSING TO COVER DAMAGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338360July 9, 2020
STRUCTURE:BODY
WHILE DRIVING ON THE HIGHWAY IN MY 2017 FORD F350 PICKUP AND PULLING A BUMPER PULL TRAILER THE TAILGATE RELEASED BY ITSELF AND LOWERED. IT CAME IN CONTACT WITH THE TRAILER JACK AND WHEN I PULLED OF THE ROAD IT DAMAGED THE TAILGATE. I HAD TAKEN THE TRUCK IN FOR A TAILGATE RECALL SEVERAL MONTHS PRIOR AND A SECOND TIME FOR THE THE TAILGATE NOT OPENING. AUTOMAX FORD IN KILLEEN TX ADVISED ME THAT THE TECH FOUND NOTHING WRONG WITH THE RECALL WORK AND THEY WOULD NOT COVER THE ISSUE. WHEN THE TAILGATE WENT DOWN ON ITS OWN THE DOORS WERE LOCKED AND THE TRUCK WAS IN GEAR AND MOVING, BOTHE SAFETY FEATURES THAT SHOULD PREVENT THE TAILGATE FROM UNLOCKING'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331616June 29, 2020
STEERING, SUSPENSION, WHEELS
AT 400 MILES DRIVING DOWN THE FREEWAY THE TRUCK STARTED SHAKING AS IF THE FRONT WHEELS WERE COMING OFF, THE DEALERSHIP TOLD US IT MUST BE A BAD ROAD, SAME THING WHEN IT HAPPENED AT 7,000 MILES AND AT 22,000 MILES. AT 35000 MILES WE TOOK IT TO A DIFFERENT DEALER AND THEY KEPT THE TRUCK FOR WELL OVER A MONTH, TO FIX IT. NOW AT 39000 IT STILL HAS THE SAME PROBLEM, IT HAPPENS RANDOMLY, AND WE ARE TAKING IT BACK IN TOMORROW TO BE LOOKED AT. NOW THAT I BOUGHT MY WIFE A TRUCK THAT IS WELL OVER $70,000 SHE NO LONGER FEELS SAFE TO DRIVE IT BECAUSE IT IS SO SCARY TO DRIVE WILE THE FRONT TIRES SHAKE LIKE THEY ARE FALLING OFF. IN SOUTHERN CALIFORNIA TRAFFIC, SHE FEELS LIKE SHE COULD KILL SOMEONE SIMPLY BY LOSING CONTROL WHEN THAT HAPPENS. I HAVE PURCHASED COUNTLESS FORD AUTOMOBILES AND PAID OFF MANY FORD CREDIT AUTO LOANS, AND WE HAVE NEVER HAD ANY COMPLAINTS, NEVER HAD ANY ISSUES, WE MAINTAIN OUR VEHICLE WITH THE FORD MAINTENANCE CONTRACT, WE CARRY A FORD ESP WARRANTY ON ALL OF OUR FORDS AND WE ARE VERY METICULOUS IN TAKING CARE OF OUR VEHICLES... AT THIS POINT WE WANT A NEW TRUCK, AND WE DO NOT FEEL THAT WE SHOULD HAVE TO TAKE THE DEPRECIATION SIMPLY BASED ON THESE PROBLEMS. WE ALSO WANT OUR FORD ESP AND MAINTENANCE CONTRACT TO BE ON THE NEW TRUCK, JUST AS WE HAVE ON THIS TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329793June 19, 2020
STEERING
HAVE EXPERIENCED THE DEATH WOBBLE ON SEVERAL OCCASIONS. EVERYTHING ON THE TRUCK WAS STOCK....TIRES, WHEELS, SHOCKS, AND STEERING DAMPER. HAVE REPLACED SHOCKS, STEERING DAMPER, AND DRAG LINK AND STILL HAVE THE SAME DEATH WOBBLE. WORSE WITH MY FIFTH WHEEL TRAILER HOOKED TO IT WITH A LOAD ON. CAN'T TRAVEL DOWN BACK ROADS IN UPSTATE NY FASTER THAN 25MPH BECAUSE IT GETS SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327541June 6, 2020
UNKNOWN OR OTHER
WHILE DRIVING ON A CITY STREET ABOUT 40 MPH THE TAILGATE OPENED BY ITSELF AND THE CARGO FELL OFF TO THE ROAD, THE CARGO WAS DAMAGED.*DT*JB*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327351June 5, 2020
STEERING, SUSPENSION, WHEELS
DEATH WOBBLE I HAVE ABOUT 24 THOUSAND MILES ON MY TRUCK AND WHEN I GO OVER BUMPS THE WHOLE TRUCK SHAKES UNCONTROLLABLY. WHEN IT HAPPENS IT'S A STRUGGLE TO KEEP IT IN THE LANE. I AM TERRIFIED TO DRIVE IT AND FORD SEEMS TO BE BLOWING ME OFF ABOUT IT. IT'S BEEN HAPPENING SINCE I GOT THE TRUCK AND HAS BEEN GETTING WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326399May 28, 2020
UNKNOWN OR OTHER
THE DRIVERS SIDE HEATED SEAT FUNCTION WILL SHUTOFF AFTER APPROXIMATELY 15 TO 30 SECONDS OF USE AND DISABLES THE USE OF THE HEATED OR COOLING FUNCTION UNTIL THE TRUCK IS TURNED OFF COMPLETELY AND RESTARTED. THE DEALERSHIP REVIEWED AND SAID IT WAS COMMON AND REQUIRES REWIRING OF BOTH SEATS DUE TO OHM-AGE DIFFERENCE. THE COST OF THE REPAIR WAS $700 TO $900 WHICH SEEMS EXCESSIVE AND IF COMMON WHY WOULD IT NOT BE RECALLED?*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323874May 8, 2020
STEERING
AFTER HITTING SOME ROUGH PAVEMENT AT BETWEEN 40 AND 50 MPH ON A COUNTRY HIGHWAY MY TRUCK STEERING WHEEL STARTED TO SHAKE VIOLENTLY. I THINK I WAS IN A SLIGHT TURN AT THE TIME. *TR *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323244May 4, 2020
STEERING, SUSPENSION
I BOUGHT THIS 2017 F-350 FORD AND AS I WAS DRIVING THE STEERING WHEEL AND THE TRUCK STARTED TO SHAKE VIOLENTLY. I WAS TOLD BUY A FEW FORD CUSTOMERS THAT THEY CALL THIS THE DEATH WOBBLE. I JUST BOUGHT THIS TRUCK TO HAUL HEAVY ITEMS. WHY WOULD FORD RESELL THIS TRUCK KNOWING IT HAS THIS PROBLEM? I AM A 74 YEAR OLD VETERAN AND WHEN THIS HAPPENS ITS VERY HARD TO CONTROL THE STEERING WHEEL. WHY IS THERE NOT A RECALL ON THIS TRUCK? AND WHY HAS NHTSA NOT DONE ANYTHING ABOUT THIS? NOW I AM AFRAID TO DRIVE THIS TRUCK WITH MY FAMILY ANYWHERE.CAN A LAWSUIT BE FILED? IS FORD DOING ANYTHING TO FIX THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323248May 4, 2020
STEERING
AT SPEEDS OVER 60MPH, THE TRUCK GOES INTO A "DEATH WOBBLE" WHEN A LARGE BUMP, POTHOLE OR BRIDGE EXPANSION JOINT IS ENCOUNTERED. THE STEERING WHEEL SHIMMIES RAPIDLY FROM SIDE TO SIDE, AND THE TRUCK FEELS AS IF IT IS LOSING CONTROL. THE TRUCK MUST BE DECELERATED RAPIDLY TO STOP THE SHIMMY. THIS HAS HAPPENED AT LEAST A DOZEN TIMES, MAKING THE TRUCK DANGEROUS TO DRIVE. THE TRUCK HAS LESS THAN 30,000 MILES. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322133April 24, 2020
STEERING
WHEN DRIVING AT HIGHWAY SPEEDS AND YOU GO OVER A CRACK OR BUMP IN THE ROAD THE STEERING WHEEL AND TRUCK WILL SHAKE VIOLENTLY TO THE POINT THAT YOU ALSO MOST LOSE CONTROL OF THE VEHICLE. YOU MUST SLOW DOWN TO SPEEDS BELOW 30 MPH ON THE HIGHWAY TO REGAIN CONTROL OF THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321845April 21, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2017 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED THE DEATH WOBBLE. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND THE VEHICLE SLOWED AND THE DEATH WOBBLE CEASED. THE VEHICLE WAS TAKEN TO MONARCH FORD (132 N D ST, EXETER, CA 93221) ON THREE SEPARATE OCCASIONS WHERE VARIOUS UNKNOWN REPAIRS RELATED TO THE DEATH WOBBLE WERE PERFORMED ON THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A PARTIAL FINANCIAL ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321256April 15, 2020
POWER TRAIN, SUSPENSION
AFTER 70MPH THE REAR END VIBRATES CONSTANTLY. THIS HAPPENED ON THE EXPRESSWAY. IT APPEARS TO BE COMING FROM THE BACK WHEELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320648April 9, 2020
STEERING, SUSPENSION, UNKNOWN OR OTHER
MY TRUCK HAS HAD A "DEATH WOBBLE"SINCE IT WAS ABOUT 3 MONTHS OLD. THE FIRST TIME I THOUGHT MAYBE JUST A ROAD CONDITION. IT'S BEEN "FIXED" 3 TIMES BUT HASN'T BEEN CORRECTED YET. IT HAPPENS AT INTERSTATE SPEEDS OF 70+ MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320302April 6, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
I TOOK MY TRUCK IN FOR A NONRELATED REPAIR. WHEN I WAS THERE I WAS INFORMED THAT THERE WAS A SAFETY RECALL ON TAILGATE OPENING. I NEVER HAD A PROBLEM WITH IT OPENING BUT SINCE IT WAS ALREADY AT THE DEALERSHIP FOR OTHER REPAIRS, I OKAYED THE RECALL REPAIR ON THE TAILGATE OPENING ON ITS ON. NOW SINCE I HAVE HAD THE REPAIR DONE ON MY TRUCK THE TAILGATE OPENS ON ITS OWN NOW. I HAVE TAKEN IT BACK SEVERAL TIMES FOR THE PROBLEM. BUT I HAVE BEEN TOLD THAT IF THEY CAN'T VERIFY THE PROBLEM THEY CAN'T FIX IT. BUT I CAN'T MAKE IT DO IT ON COMMAND. IT DOES IT ON ITS OWN ONCE EVERY 7 TO 14 DAYS. CAN I GET HELP ON GETTING THIS PROBLEM REPAIRED? MOST OF THE TIME WHEN THIS HAPPENS I GET INTO MY TRUCK, START IT AND GO TO BACK UP. I GET WARNING TONE AND NOTICE THAT THE TAILGATE IS DOWN. I'M WORRIED THAT I COULD BE PULLING A TRAILER WHEN THIS HAPPENS AND IT DAMAGES MY TAILGATE AND TRAILER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320078April 2, 2020
STEERING, SUSPENSION, WHEELS
AT 39000 MILES DEVELOPED A MASSIVE FRONT WHEEL SHAKE AT HIGHWAY SPEEDS ON ROUGH ROADS. ROTATED TIRES AND BALANCED. NO CHANGE. REPLACE ALL TIRES WITH SAME AS CAME WITH. DEATH WOBBLE WAS GONE FOR 4000 MILES HAS NOW RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317122March 9, 2020
STEERING, WHEELS
I WAS DRIVING ON THE INTERSTATE AT ABOUT 70 MPH WHEN I HIT A SMALL POT HOLE IN THE ROAD AND MY TRUCK BEGAN TO SHAKE UNCONTROLLABLY. THE STEERING WHEEL WAS SHAKING VIOLENTLY AND I COULD BARELY HOLD ONTO IT. I HAD TO IMMEDIATELY TRY TO GET OUT OF TRAFFIC AND PULL OFF THE SIDE OF THE ROAD TO GET IT TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315973March 4, 2020
STEERING, SUSPENSION
WHEN TRAVELING ABOVE 60 MPH AND I HIT A RIDGE OR POT HOLE THE FRONT OF THE VEHICLE SHAKES VIOLENTLY. IT HAPPENED THE FIRST TIME AROUND 34,000 MILES. FORD REPLACED THE STEERING STABILIZER AND DRAG LINK, PART OF A TSB. IT HAPPENED AGAIN AT 40,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315955March 3, 2020
STEERING
WHEN GOING 65MPH OR OVER AND DRIVING OVER A TRANSITION IN THE ROAD, THE VEHICLE STEERING OSCILLATES UNCONTROLLABLY UNTIL YOU DECELERATE TO 35MPH OR UNDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311982February 28, 2020
ELECTRICAL SYSTEM, STEERING, SUSPENSION
PURCHASED TRUCK A COUPLE WEEKS AGO AND AFTER DRIVING IT ON ROADS TO WORK AT SPEEDS OF 40 MPH AND ABOVE SHOWED HIGH LEVEL OF INSTABILITY WHEN GOING OVER BUMPS AND RAIL ROAD TRACKS ON ROUGH ROADS ESPECIALLY AND VEHICLE WAS HARD TO CONTROL IN TRAFFIC, DEATH WOBBLE IN FRONT END CAUSING SAFETY HAZARDS AND IS VERY DANGEROUS; VEHICLE IS HARD TO CONTROL AND PUTS SAFETY OF MY FAMILY AND OTHERS AT RISK IN THIS HUGE TRUCK. REPORTED TO DEALER AND THEY WOULD NOT HELP ME SAID TO SCHEDULE SERVICE, I DEMANDED MY TRUCK BACK OR A DIFFERENT TRUCK, MANAGER WOULD NEVER RETURN MY CALLS OR EMAILS. SERVICE DOESN'T RESPOND, MANAGERS EITHER, ELECTRICAL KEEPS LOCKING UP AS WELL IN GPS AND INTERIOR CONTROLS AS WELL AS VOICE PROMPTS. THIS IS A LEMON AND WASTE OF 60 GRAND. INTEND TO SEEK LEGAL ACTION AND REPORT THIS SAFETY HAZARD OF ROCKWALL TEXAS FORD SELLING UNSAFE VEHICLES AND LYING TO CUSTOMERS SAYING THEIR VEHICLES HAVE BEEN THRU 200-POINT INSPECTIONS AND SAFE. I REPLACED ALL THE SHOCKS, TIRES, AND WHEELS AND SOME SUSPENSION PARTS HOPING TO HELP THE PROBLEM AND HAVE SPENT OVER 6K AND STILL HAVE NOT FIXED IT, DEALER DOESN'T HELP. THIS SHOULD BE ILLEGAL SELLING UNSAFE VEHICLES AND NOT PROVIDING ANY WARRANTY AS I WAS CHARGED FOR IT WHEN PURCHASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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