Ford F-350 Complaints (2019)

467 consumer complaints on file.

#11440226November 12, 2021
SUSPENSION, WHEELS, STEERING
OVER THE PAST TWO WEEKS OF TRAVEL - APPROXIMATELY 3000 MILES - THIS F350 EXPERIENCED A VIOLENT SHIMMY AT HIGHWAY SPEEDS (CRUISING BETWEEN 55 - 68MPH - MAX) SEVEN SEPARATE TIMES, WITH THE LAST 4 EVENTS OCCURRING 11/9/2021 IN IMMEDIATE SUCCESSION (WITHIN 10 MINUTES OF EACH OTHER) WHEN LEAVING KINGMAN AZ - HEADING WEST ON I40. EACH TIME THIS VIOLENT SHIMMY SEEMED TO BE PRECIPITATED BY RUNNING OVER ROUGH SECTIONS OF ROAD OR BRIDGE TRANSITIONS, THIS VIOLENT SHIMMY COULD ONLY BE CLEARED BY SLOWING TO APPROXIMATELY 25 MPH. THE PICKUP TRUCK WAS FULLY LOADED, CLOSE TO THE GVWR. INTERNET RESEARCH OF THIS PROBLEM HAS LED ME TO BELIEVE IT IS A KNOWN PHENOMENA AMONG FORD F350 & F250 OWNERS CALLED "DEATH WOBBLE". VERY DANGEROUS SITUATION, THINK ABOUT IT, HAVING TO SLOW TO 25 MPH FROM FREEWAY SPEEDS ATTEMPTING TO GET INTO EITHER THE SLOW LANE OR SHOULDER - EVENTUALLY AN ACCIDENT WILL HAPPEN IF THIS "DEATH WOBBLE" IS NOT RESOLVED. I'VE REPORTED THIS SITUATION TO MY JIM BURKE FORD LOCAL DEALER HERE IN BAKERSFIELD CA (WHERE I PURCHASED THE PICKUP) AND HAVE SCHEDULE INVESTIGATION AND HOPEFULLY REPAIR ON 6 DECEMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439293November 4, 2021
STEERING
While driving 55 mph on a paved highway, I encountered a slight “bump” in a curve. When I traveled over the bump, the steering wheel was yanked out of my hands with an excessive shaking as well as the bed of my truck was fishtailing in the curve that caused me to cross over into oncoming traffic. I took my truck to the dealership where I purchased it and according to the invoice, several components were replaced. It did well for about 3 months and is still an issue today, it seems to get worse as we go.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437914October 23, 2021
STEERING, UNKNOWN OR OTHER, WHEELS
My truck started violently shaking after going over a groove in the road. Has happened about 3 times. Ford dealership said that they can't get me in until November 10th.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436995October 16, 2021
STEERING
I hit a small groove in the road and the truck went into death wobble. I was going about 45 to 50 miles an hour and had to completely stop for the death wobble to quit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436649October 13, 2021
SUSPENSION:FRONT
Our truck begins shaking violently while driving down the highway. This has happened 3 times on the last 5 weeks. It appears to be brought on randomly by normal road “bumps” the violent shaking begins and we cannot regain control until we come to a stop. This las time, We’re on the highway surrounded by passenger vehicles and professional trucks when it began and we needed to stop to make the shaking stop and could not get over. This is going to cause major accidents for anyone around us. This is a 2019 vehicle and we service it regularly, last time being 8/26/21. These three incidences occurred on 9/8/21, 10/7/21 & 10/13/21 This needs to be recalled! It’s very dangerous, we lose control and feels like the truck is going to split in two and drop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436653October 13, 2021
SUSPENSION:FRONT
Traveling down interstate and crossed a bridge that was bumpy and my front end was like my tires were bouncing like a basketball. I thought the front end was coming out from under it and slammed on brakes and started pulling to side of road. After inspecting tires and lugs, I saw nothing wrong and decided to try driving again. As speed increased, there was no problem and eventually got back to speed with no bouncing. Happened again later and I carried truck to Ford dealership. They replaced the steering wheel linkage damper at no charge. The problem was better but not fixed. I carried truck back and they replaced the front suspension tie and charged me $534.37 saying it was not their problem. I disagree.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436423October 12, 2021
STEERING, SUSPENSION
Severe and violent steering wheel oscillation after hitting bumps at highway speeds without warning. Multiple incidents beginning at 20,000 miles, steadily worsening with time. Requires emergency out of control stopping on interstate in order to regain control of vehicle--putting passengers and other vehicle operators in severe danger. Ford replaced steering stabilizer but problem continues without improvement. Dealer confirms issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436470October 12, 2021
STEERING, SUSPENSION
While driving the speed limit of 60 mph. I drove over a bump in the road. The steering wheel stared shaking back and forth violently. The truck was barely controllable and could have ended in a deadly crash. The truck shook until I slowed to 15 mph. After getting home and researching the problem I found this is known as the death wobble. I see why it is called that. This problem is going to take people’s lives.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435966October 7, 2021
SUSPENSION
I was driving my 2019 Ford F350 65-70 mph on the interstate when I hit a rough patch. The steering wheel began to shake violently. I started slowing and merging into the emergency lane. The steering wheel did not quit shaking until I slowed down to about 10 mph. The truck felt nearly out of control during the event. An internet search revealed this condition to be know as a "death wobble". Within a few days, I took the a dealer to be inspected. The dealer replaced the steering stabilizer. My truck had app 30k miles on it at the time. It had the factory equipped Goodyear Wrangler tires. The truck has no modifications to the factory suspension or steering components.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435123October 1, 2021
SUSPENSION:FRONT
Driving highway speed and tire hit lane divider reflector and truck was violently shaking and had to pull over and stop on the side of the road immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435126October 1, 2021
SUSPENSION:FRONT
Driving at highway speed hit a bump on the freeway and truck started to shake violently and we had to immediately slow down and pull over on the side of the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434940September 30, 2021
SUSPENSION
While driving back from a dinner with family in Coeur d'Alene Idaho I was in I-90 heading west in my 2019 F-350 there was some construction and some bumps in the road I was going approximately 65 miles an hour and hit some of these bumps. My front end just started shaking extremely and I had to pull over to the edge of the Freeway and slow down I had no choice but to put my foot on the brake to help slow down. I almost thought I was going to bounce right off the edge of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433990September 23, 2021
SUSPENSION:FRONT
While driving on the interstate at approximately 60 mph, I hit a bump on a curved portion of the roadway, which resulted in severe wobbling of the steering wheel and leaving me unable to control the vehicle until I came almost to a stop. This occurred twice at the same location over the period of a week and once more and a different location after that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434036September 23, 2021
SUSPENSION:FRONT
Truck will shake violently after hitting an expansion joint at highway speeds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433794September 21, 2021
SUSPENSION:MULTIPLE AXLE
Employee was driving down a highway when he suddenly lost power to the rear wheel making the truck jerk to the left. Passenger side dual rear wheel axle shaft sheared in half at the base of the housing causing the rear wheels to come loose. No warnings on dash just loss of power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433805September 21, 2021
SUSPENSION:MULTIPLE AXLE
The contact owns a 2019 Ford F-350. The contact stated while driving approximately 45 MPH, the driver reported that the vehicle suddenly reduced speed and became undrivable. Upon inspection it was discovered that the rear passenger’s side dual axle shaft had sheared in half at the base of the axle housing caused the wheel to loosen and became unsecured from the vehicle. The vehicle was towed away. The cause of the failure was not yet determined. The vehicle was repaired. The local dealer and manufacturer were notified of the failure. The contact was informed that the vehicle was not included in NHTSA campaign number 19V688000 (Power Train). The contact indicated that the vehicle had experienced the failure listed in the recall. The contact indicated that the same failure had occurred on three of the same vehicles included in the company's fleet. The failure mileage was 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433835September 21, 2021
SUSPENSION:MULTIPLE AXLE
The contact owns a 2019 Ford F-350. The contact stated while driving approximately 45 MPH, the driver reported that the vehicle suddenly reduced speed and became undrivable. Upon inspection it was discovered that the rear passenger’s side dual axle shaft had sheared in half at the base of the axle housing causing the wheel to become loosened and unsecured from the vehicle. The vehicle was towed away. The cause of the failure was not determined. The vehicle was repaired by the mechanics at the business. The local dealer and manufacturer were notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 19V688000 (Power Train). The contact indicated that the vehicle had experienced the same failure listed in the recall. The contact indicated that the same failure had occurred on three of the same vehicles included in the fleet of vehicles. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432783September 13, 2021
STEERING
Towing a trailer at approximately 60mph, hit a bump and the vehicle / steering wheel started shaking. Slowed quickly, pulled over and stopped. Checked loading of vehicle, trailer, tire condition, found nothing amiss. Believe I experienced my first “death wobble”. Have not had a repeat experience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432438September 10, 2021
SUSPENSION:FRONT
The contact owns a 2019 Ford F-350. The contact stated while driving at various speeds and driving over a bump in the roadway or a pothole the vehicle experienced the death wobble. The contact stated that the vehicle would shake uncontrollably until the vehicle slowed down and the vehicle resumed normal operation. The vehicle was not diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432188September 8, 2021
SUSPENSION
My 2019 F350 that only has 10,000 miles develops violent "shaking" episodes while driving down the road. I've had it for 1.5 years and it has happened at least a dozen times. I'm taking it in for it's second service and I'm going to ask the dealership to look into it. When I googled this it appears this is an ongoing issue with these trucks and the Ford Motor Company is not really fixing the issue. It is extremely dangerous and you have to pull off to the side of the road in order to get the truck to stop shaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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