Ford F-350 Complaints (2017)

575 consumer complaints on file.

#11397726February 24, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
HAD RECALL PERFORM FOR TAILGATE OPENING UNEXPECTEDLY ON MARCH 3, 2020. IN DECEMBER 2020, THE TAILGATE OPENED MULTIPLE TIMES WHILE DRIVING ON THE HIGHWAY AND WHILE REVERSING TO ATTACH A TRAILER CAUSING DAMAGE TO THE TAILGATE. WE CONTACTED KENDAL FORD IN MERIDIAN ID TO GET THIS PROBLEM RESOLVED AND THEY SAID FORD WOULD NOT COVER IT SINCE THE RECALL WAS PERFORMED AND IS NOW CLOSED. THEY WANT IN EXCESS OF $1500.00 TO FIX THE PROBLEM THAT SHOULD HAVE BEEN FIXED WITH THE RECALL. FORD WILL NOT BUDGE IN COVERING THIS ISSUE WHICH WAS PART OF THE ORIGINAL RECALL. OBVIOUSLY THE RECALL FOR THE TAILGATE DID NOT WORK. PLEASE CAN YOU HAVE ANOTHER RECALL ISSUED FOR THIS TAILGATE ISSUE. IT IS EXTREMELY DANGEROUS TO HAVE ITEMS IN THE BED OF OUR TRUCK AND NOT KNOWING WHEN THE TAILGATE WILL OPEN AND CONTENTS FALL OUT CAUSING AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397350February 22, 2021
WHEELS
REPEATED VALVE STEM LEAKS IN ALUMINUM WHEELS. FIRST ATTEMPTED REPAIR ON 8/14/2019 AT BATTLEFIELD FORD IN CULPEPER, VA (PURCHASING DEALERSHIP). SECOND REPAIR ATTEMPT ON 2/10/2020 AT DEALERSHIP. THIRD ATTEMPT AT REPAIR ON 2/22/2021, AT THIS TIME THE DEALERSHIP REPORTED TO ME THAT I NOW NEED TO REPLACE TWO OF THE WHEELS AT MY EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396794February 18, 2021
STEERING, SUSPENSION
IF A BUMP IS HIT AROUND HIGHWAY SPEEDS THERE IS UNCONTROLLABLE SHAKING OF THE STEERING WHEEL AND LOSS OF CONTROL OF THE VEHICLE. COMMONLY CALLED "DEATH WOBBLE" I AM TOLD. THIS RENDERS THE VEHICLE UNUSABLE AS IT IS NOT SAFE. FORD SAYS THEY BELIEVE A STEERING DAMPENER REPLACEMENT MAY FIX THE ISSUE BUT HAVE NO PARTS IN STOCK, NO OPTION FOR OUTSIDE PARTS, AND NO ETA FOR AVAILABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391036February 1, 2021
STEERING, SUSPENSION
DRIVING AT APPROX. 65 MPH MY F-350 4X4'S STEERING WHEEL BEGAN TO SHAKE VERY HARD, ENOUGH TO HAVE A DPS STATE TROOPER HEADING IN THE OPPOSITE DIRECTION NOTICE. HE MADE A U-TURN, CAUGHT UP TO ME, PUT ON HIS LIGHTS AND STOPPED ME. WHAT I THOUGHT WAS A TRAFFIC STOP TURNED OUT TO BE A SAFETY CHECK. HE TOLD ME THAT HE STOPPED ME BECAUSE HE HAD NOTICED MY WHEELS WOBBLING AND THOUGHT THAT I WAS IN DANGER OF CRASHING. I HAD TOLD THE OFFICER THAT THE WOBBLING STOPPED ONCE I REDUCED MY SPEED TO ABOUT 40 OR SO. TIRES WERE CLOSE TO NEEDING CHANGING, I REPLACED MY TIRES AND THE PROBLEM STOPPED UNTIL RECENTLY. IT IS STARTING TO WOBBLE NOW AND THEN ONLY AFTER AN ADDITIONAL 15,000 MILES. THIS IS CLEARLY NOT A ONCE IN A MILLION EVENT, THIS IS SOMETHING THAT I HAVE HEARD MANY TIMES AMONG OTHER FORD OWNERS TO SHOW THEM WE NEED TO BE TAKEN CARE OF. MY LIFE IS WORTH MORE THAN A BAD ENGINEERING DESIGN. DID I BUY A $ 73,000.00 COFFIN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389177January 21, 2021
STRUCTURE:BODY, STEERING, SUSPENSION
DEATH WOBBLE ON HIGHWAY AFTER HITTING A BRIDGE SEAM. JUST STARTED AFTER 2 YEARS IN JANUARY 2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389255January 21, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
THE POWER TAILGATE WILL RELEASE WHILE IN MOTION. I HAD THE FORD RECALL COMPLETED ONCE, I BELIEVE AROUND SEPTEMBER OF 2020. I JUST HAD THE TRUCK BACK TO THE DEALER BECAUSE THE POWER TAILGATE FIX DOES NOT APPEAR TO CORRECT THE ISSUE. THEY JUST REMOVED THE ORIGINAL RECALLED PARTS AND DID THE RECALL AGAIN ON MY TRUCK. THIS CURRENT WORK WAS COMPLETED ON 1/20/21. PLEASE FORCE FORD TO DO A REPROGRAM OF THE BODY CONTROL MODULE TO INCLUDE NOTIFICATION WHEN THE TAILGATE IS OPEN IN THE DISPLAY IN THE DASH. I WILL HAVE TO WAIT AND SEE IF THE REINSTALLATION OF THE RECALL WILL CORRECT THE ISSUE, MY THOUGHTS ARE NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387109January 8, 2021
STEERING, SUSPENSION
MASSIVE STEERING WOBBLE AND SHAKING AT HIGHWAY SPEEDS 60 TO 70 MPH. USUALLY ON A ROUGHER HIGHWAY OR A BUMP FOR JOINT EXPANSION. RATTLE CONTINUES TILL SPEED REDUCTION TO APPROXIMATELY 40 MILES PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386827January 6, 2021
STEERING, SUSPENSION, WHEELS
TWO ISSUES. FIRST ISSUE, CRACKED RIM. STARTED LOSING TIRE PRESSURE, LEAK BETWEEN RIM AND STAINLESS STEEL VALVE STEM, HAD VALVE STEM REPLACED WITH RUBBER VALVE. LASTED ABOUT A WEEK AND STARTED LOSING AIR PRESSURE AGAIN. USED GREEN SLIME AND SOLVED THE PROBLEM FOR ABOUT TWO WEEKS. PRESSURE LOSS WAS MINIMAL, 70 PSI DOWN TO 60 PSI OVER A COUPLE OF DAYS, WOULD REINFLATE TO 70 PSI AND WOULD HOLD FOR A COUPLE OF DAYS AND I WOULD JUST INFLATE BACK TO 70 PSI. DRIVING BACK FROM FL TO NC ON THE 30TH OF DEC 2020, I EXPERIENCED A LOSS OF 20 PSI IN ABOUT AN HOURS TIME. PULLED INTO REST AREA, REINFLATED TIRE AND SPRAYED WITH WINDEX AND SAW BUBBLES COMING FROM A CRACK AROUND THE TIRE VALVE AND GOING ABOUT 2 INCHES TOWARD THE INNER EDGE OF RIM. CHANGED TO SPARE, AND MADE IT HOME WITH NO OTHER ISSUES. RIM IS ORIGINAL FACTORY ALUMINUM RIM. DEALERSHIP SAID TRUCK IS OUT OF WARRANTY. PURCHASED AFTERMARKET WHEELS THIS WEEK, DID NOT WANT TO REPLACE WITH SAME MODEL OF RIM. SECOND ISSUE. TRUCK HAS APPROXIMATELY 62,000 MILES. NOTICED DEATH WOBBLE WHILE I WAS HAVING ISSUES WITH ABOVE MENTIONED TIRE/RIM ISSUE AND FIGURED IT WAS DUE TO THE IMBALANCE OF FRONT TIRE THAT HAD GREEN SLIME IN IT. WOBBLE HAPPENED AGAIN TODAY AFTER HITTING POTHOLE, WAS GOING ABOUT 50-55 MPH, HIT POT HOLE, TRUCK STARTED SHAKING, SLOWED DOWN TO ABOUT 30 AND SHAKING STOPPED. HAS HAPPENED 2 OTHER TIMES BUT THOSE TIMES I HAD THE OLD TIRE/WHEEL SET UP. THIS LATEST OCCURRENCE HAPPENED WITH DIFFERENT TIRE/WHEEL SETUP. HAVE NOT TAKEN TO DEALERSHIP BECAUSE IT IS OUT OF WARRANTY AND FIGURED THEY WOULD NOT DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386697January 5, 2021
STEERING, SUSPENSION
WHILE DRIVING AT APPROXIMATELY 55 MPH ON THE HIGHWAY THE FRONT END AND STEERING WHEEL STARTED WOBBLING STRONGLY, IT DID NOT SUBSIDE UNTIL I SLOWED DOWN TO ABOUT 30 MPH. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED, BUT FREQUENCY IS INCREASING. I HAVE OEM SUSPENSION, WHEELS, TIRES, NO MODIFICATIONS TO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386539January 4, 2021
STEERING
I EXPERIENCED THE FORD 'DEATH WOBBLE' ON A HIGHWAY AT APPROX. 65MPH DECEMBER 23RD 2020. I TOOK THE TRUCK MY LOCAL FORD DEALERSHIP. MY STEERING DAMPENER HAD ALREADY BEEN REPLACED, DUE TO THE RECALL, ON JUNE OF 2020. THE LOCAL DEALERSHIP STATED THE DAMPENER WAS IN GOOD CONDITION BUT THE TRACK ARM NEEDED TO BE REPLACED AT A COST TO ME OF APPROX. $400.00. THE DEALERSHIP ALSO STATED THE THE TRACK ARM IS NOT COVERED UNDER THE EXTENDED WARRANTY RECALL. THIS LEAVES ME DRIVING A VEHICLE THAT WILL EXPERIENCE THE 'DEATH WOBBLE' AGAIN AND PUT ME AND MY FAMILY IN GRAVE DANGER. THE FORD DEALERSHIP REFUSED TO COVER THIS KNOWN PROBLEM UNDER WARRANTY. FORD NEEDS TO BE HELD RESPONSIBLE FOR THIS DESIGN FLAW AND SHOULD REPLACE ALL PARTS THAT ARE AFFECTED IN THIS CASE TO REDUCE THE RISK OF HARM OR DEATH TO THE VEHICLES OCCUPANTS. A DESCRIPTION OF WHAT THE FORD DEALERSHIP DID, OR DIDN'T DO, CAN BE FOUND ON THE FORD OASIS REPORT WITH THE VIN NUMBER PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385728December 31, 2020
STEERING, SUSPENSION
WHILE TRAVELLING ON THE HIGHWAY AT HIGHWAY SPEEDS (55+ MPH), THE TRUCK EXPERIENCES THE "DEATH WOBBLE". THE STEERING WHEEL WILL BEGIN TO SHAKE VIOLENTLY, COMPROMISING STEERING CONTROL. THE SHAKING WILL TYPICALLY ONLY SUBSIDE BY REDUCING SPEED, OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385674December 30, 2020
STEERING
ON DECEMBER 24 ,2020 AFTER ENTERING INTERSTATE I25, AND REACHING ABOUT 50 TO 65 MILES PER HOUR THE TRUCK WHEN INTO A VIOLENT SHACK AND WAS HARD TO CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385392December 29, 2020
ENGINE, POWER TRAIN
WHILE DRIVING CATALYTIC CONVERTER HEATS UP AND STARTS LEAKING BLACK LIQUID ON SENSOR WIRES AND SMOKING REAL BAD WITH A BURNING SMELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385181December 28, 2020
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
THE TAILGATE OPENS INTERMITTENTLY EVEN WHEN LOCKED, ESPECIALLY WHEN YOU HIT A BUMP IN THE ROAD. IT IS LIKE THE LATCH IT NOT WORKING CORRECTLY. ALSO, THE RADIATOR KEEPS LEAKING ON THE LEFT UPPER HOSE ON THE DRIVERS SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383652December 16, 2020
STEERING
ON THREE SEPARATE OCCASIONS I HAVE EXPERIENCED A VIOLENT SHAKING IN THE STEERING WHEEL. EACH EVENT HAPPENED WHEN TRAVELING THE HIGHWAY AT APPROXIMATELY 65 MPH. THE SHAKING IS SO SEVERE ITS CAUSES A LOSS OF CONTROL AND ALMOST RESULTS IN AN AUTO ACCIDENT. THE SHAKING CONTINUES UNTIL THE VEHICLE SPEED IS REDUCED BELOW 10 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383849December 16, 2020
STEERING
WHILE DRIVING APPROXIMATELY 70 MPH ON I-40 EASTBOUND IN EAST TENNESSEE I WENT THROUGH SOME ROUGH PATCHES AND POTHOLES IN THE ROADWAY. THIS RESULTED IN MY STEERING WHEEL BEGIN TO SHAKE VIOLENTLY BACK AND FORTH, MAKING IT ALMOST IMPOSSIBLE TO HOLD ON TO AND CONTROL. BECAUSE OF THE LACK OF TRAFFIC I WAS ABLE TO QUICKLY APPLY THE BRAKES AND ONCE IT REDUCED SPEED TO ABOUT 30 TO 40, IT STOPPED. DURING THE NEXT 200 MILES IT OCCURRED 3 MORE TIMES. ONCE WHILE DRIVING AT 60 MPH AND GOING OVER A ROUGH PATCH WHERE A BRIDGE AND ROAD MEET, AND TWO OTHER TIMES DUE TO POTHOLES THAT I WAS ABLE TO PREVENT/STOP A FULL BLOWN VIOLENT SHAKING EPISODE BY DRIVING SLOWER AND BEING AWARE OF WHAT MIGHT HAPPEN. HAD I BEEN IN TRAFFIC OR ANYWHERE ELSE IT MIGHT HAVE RESULTED IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378135December 6, 2020
WHEELS
WHILE STATIONARY OR ON TRIPS THE TIRES LOOSE AIR AND BECOME SEVERELY UNDER INFLATED REQUIRING THE TIRES TO BE INFLATED TO PROPER PSI, USUALLY BEFORE EACH TIME THE TRUCK IS USED (3-4 TIMES PER WEEK). THIS IS A SAFETY ISSUE SHOULD TIRES BECOME UNDER INFLATED WHILE TRAVELING OR IF THE TRUCK NEEDS TO BE USED IN A SITUATION WHERE THERE IS NO TIME TO INFLATE TO PROPER PSI. OUR TRUCK IS USED TO HAUL HORSES AND WOULD BE DANGEROUS IF WE HAD AN EMERGENCY TO MOVE HORSES WITHOUT TIME TO INFLATE THE TIRES OR IF TIRES LOST INFLATION WHILE ON A TRIP. PROBLEM FIRST APPEARED ABOUT 10 MONTHS (MAY 2018) AFTER THE TRUCK WAS PURCHASED NEW. TAKEN TO DEALER SEVERAL TIMES AND THEY WOULD REPLACE LEAKING VALVE STEMS. INTERNET SOURCES SUGGEST THE PROBLEM IS CAUSED BY FORD USING STEEL VALVES ON ALUMINUM WHEELS, CAUSING CORROSION WHERE THE TWO METALS MEET. WENT TO ANOTHER FORD DEALER WHO CONFIRMED SUCH CORROSION AND RECOMMENDED I REPLACE ALL SIX WHEELS AT AN ESTIMATED COST OF $4,963.16. HOWEVER, DEALER COULD NOT CONFIRM THAT THIS WOULD SOLVE THE PROBLEM OR PREVENT ITS REOCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377768December 3, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2017 FORD F-350. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE EXPERIENCED THE DEATH WOBBLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT REDUCED THE SPEED TO 20 MPH AND CONTINUED DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO LOCAL DEALER LAWLEY'S TEAM FORD (100 AZ-90, SIERRA VISTA, AZ 85635; (520) 458-8140), WHERE IT WAS DIAGNOSED WITH NEEDING SEVERAL COMPONENTS ON THE FRONT SUSPENSION OF THE VEHICLE TO BE REPLACED. THE VEHICLE PARTS WERE REPLACED BUT NOT REPAIRED AND CONTINUED TO EXPERIENCE THE FAILURE. THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 24,826.*DT CONSUMER STATED VEHICLE HAS BEEN SOLD.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375201November 18, 2020
STEERING, SUSPENSION, LANE DEPARTURE: BLIND SPOT DETECTION
WHILE DRIVING ON INTERSTATE THE SAID VEHICLE HIT A BUMP OR BAD SPOT IN THE ROAD. THE STEERING WHEEL AND FRONT OF VEHICLE BEGAN TO SHAKE AND VIBRATE EXTREMELY ERRATIC. I IMMEDIATELY HELD ON, LOOKED IN MIRRORS FOR OTHER VEHICLES AROUND ME AND HAD TO HIT THE BRAKES. THE TRUCK HAD TO SLOW DOWN AND IMMEDIATELY GET IT OFF THE ROAD WITHOUT CAUSING AN ACCIDENT. WE HAPPENED TO BE ON A 65MPH HIGHWAY. WITH HAZARD LIGHTS FLASHING WE DID MANAGE TO GET OFF THE MAIN ROAD TO THE SHOULDER. I NEW IMMEDIATELY WHAT IT WAS. MY WIFE WAS WITH ME AT THE TIME AS WELL. WE HAVE OWNED THIS TRUCK SINCE IT WAS BRAND NEW. AT 9000 MILES THE SAME THING HAPPENED. THEN AGAIN AT 16,500, 18,900, 24,440 AND THE MOST RECENT TIME IS 27,500. THIS PROBLEM HAS BEEN ADDRESSED 4 PRIOR TIMES. EACH TIME THEY CHANGE THE STEERING DAMPER AND I GET MY VEHICLE BACK. NOW I AM TOLD I NEED NEW TIRES, A CASTER ADJUSTMENT AND POSSIBLY ANOTHER DAMPER. SURPRISE THE DAMPERS ARE ON BACK ORDER.I'M VERY SURPRISED THERE HAS NOT BEEN A RECALL. LUCKILY I GUESS PEOPLE HAVE NOT BEEN SERIOUSLY INJURED YET. THANK GOODNESS FOR THAT. THIS IS MY THIRD NEW TRUCK FROM FORD. I THINK WE HAVE CERTAINLY SPENT OUR FAIR SHARE OF MONEY WITH THEM. FIX OUR TRUCK SO WE CAN FEEL SAFE WHEN WE PULL OUR CAMPER AROUND THE COUNTRY. THAT'S WHY WE BOUGHT THIS PARTICULAR TRUCK. THANKS FOR READING OUR EXPERIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375198November 18, 2020
STEERING, SUSPENSION
I WAS DRIVING DURING MODERATE RAIN AND WET ROAD CONDITIONS. MY TRUCK HIT A SEAM IN ROAD AND THE ENTIRE FRONT END STARTED TO SHAKE AND BOUNCE. I HAD TO GET ON THE BRAKE FAST AND THIS WAS EARLY MORNING LOTS OF SEATTLE TRAFFIC AT HIGHWAY SPEEDS IN EXCESS OF 60MPH. THE TRUCK ACTUALLY STARTED A SHIMMY THAT PUT ME IN THE OTHER LANE LUCKILY THERE WAS NO TRAFFIC ON MY LEFT SIDE. IT WENT AWAY WHEN I WAS ON THE BRAKE AND HAD SLOWED WAY DOWN UNDER 35 MPH. WHEN I GOT BACK ON ACCELERATOR, I AGAIN RETURNED TO HIGHWAY SPEED ONLY TO HAVE IT RETURN WORSE AFTER HITTING BUMPS IN THE ROAD. THIS TIME THERE WERE MORE VEHICLES AROUND AND I HAD TO HIT BRAKE EXTREMELY HARD SO AS NOT TO BOUNCE EVERYWHERE. THE TRUCK GOT NOTICEABLY LIGHT ON FRONT END BOUNCING ALL OVER THE PLACE AND VEERED OFF ROAD TO THE RIGHT. THIS COULD HAVE RESULTED IN AN ACCIDENT TWICE IN LESS THAN 10 MINUTES. TRUCK WAS PARKED AND TAKING TO FORD DEALERSHIP AFTER RESEARCHING ONLINE AND FINDING OUT THIS IS A KNOWN ISSUE. TRUCK ONLY HAS 17510 MILES ON IT HAS BEEN IN FOR ALL ROUTINE MAINTENANCE AND TIRE ROTATION AND BALANCES. IN FACT TIRES WERE JUST ROTATED AT 17000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-350