Ford F-350 Service Bulletins (2020)
303 manufacturer communications on file.
- February 1, 2021•Document ID: 10187826Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 20-2067
- Date Added:
- March 2, 2021
- Manufacturer:
- FORD
SummarySome 2017-2020 F-Super Duty vehicles equipped with a 6.7L engine built on or before 10-Jun-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) U029D, U029E, P22A7 and/or P2209 in the powertrain control module (PCM). This may be due to water intrusion into the oxides of nitrogen (NOx) connectors. To correct the condition, follow the Service Procedure to inspect the NOx sensor module and replace the 14406 wire harness.
Associated Products (16)Associated Documents - January 27, 2021•Document ID: 10186678Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 49495
- Date Added:
- February 4, 2021
- Manufacturer:
- FORD
SummarySome 2005-2021 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet
Associated Products (68)2021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-550+ 48 moreAssociated Documents - January 21, 2021•Document ID: 10186621Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 49483
- Date Added:
- February 4, 2021
- Manufacturer:
- FORD
SummarySome 2017-2021 F-Super Duty and 2016-2021 F650-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines and 2018-2021 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). Review of repair data supports that P206C is often the result of incorrect diesel exhaust fluid (DEF) concentration. Per Powertrain Control/Emissions Diagnosis (PC/ED) Pinpoint Test (PPT) RJ, a DEF concentration reading below 28% will set P206C and cause vehicle derate. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts. Low concentration of DEF is not a warrantable condition.
Associated Products (40)2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford F-6502021 Ford F-7502020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford F-6502020 Ford F-7502019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-650+ 20 moreAssociated Documents - January 14, 2021•Document ID: 10186597Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 49441
- Date Added:
- February 4, 2021
- Manufacturer:
- FORD
SummarySome 2020-2021 Super Duty vehicles equipped with an 10R140 automatic transmission may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator lamp with diagnostic trouble codes (DTCs) P0715, P0716, P0717, P0718, P07BF and/or P07C0 stored in the powertrain control module (PCM). If any of these DTCs are set, focus diagnostics on the turbine shaft speed sensor (TSS) and/or TSS circuits. Refer to Workshop Manual (WSM), Section 307-01. Replacement of the ISSA or ISSB sensor will not correct this condition.
Associated Products (6)Associated Documents - January 13, 2021•Document ID: 10186403Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN; EQUIPMENT
- Mfr Comm. #:
- SSM 49439
- Date Added:
- February 4, 2021
- Manufacturer:
- FORD
SummarySome 2020-2021 F-Super Duty vehicles with 6.7L and 10R140 powertrain may exhibit an illuminated powertrain malfunction indicator (wrench) lamp with only DTC P07F6 stored in the transmission control module (TCM). The vehicle may also exhibit harsh engagements, poor shift quality and/or loss of 9th gear as a result of the DTC being set. If no additional DTCs or symptoms are present, clear keep alive memory and transmission adaptive tables with the appropriate Ford diagnostic scan tool, and perform an adaptive learning drive cycle. Transmission replacement is not necessary. Inform customers that a further improved calibration will be available in early March 2021. Let the customer know they can continue to drive the vehicle after performing this SSM, and schedule a service appointment for early March 2021. Monitor OASIS for updates.
Associated Products (14)Associated Documents - January 6, 2021•Document ID: 10186567Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 49430
- Date Added:
- February 4, 2021
- Manufacturer:
- FORD
Summary2011-2021 F-Super Duty and 2016-2021 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a high/elevated idle condition. During prolonged idle time, vehicles may experience this high/elevated idle to reduce buildup of unburned hydrocarbons from the SCR system. The powertrain control module (PCM) estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 revolutions per minute (rpms) for ambient temperatures near 26C (80F) and may increase to as high as 1200 rpms at -40 C (-40F). These elevated idle periods can last from 20-40 minutes, depending on ambient temperatures. During power take off (PTO) use and already using idle set point control, the elevated speed is disabled. It is required that the operator monitor the vehicle and adhere to the Exhaust Filter warning messages.
Associated Products (52)2021 Ford F-2502021 Ford F-3502021 Ford F-6502021 Ford F-7502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Ford F-6502018 Ford F-750+ 32 moreAssociated Documents - January 5, 2021•Document ID: 10186563Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 49426
- Date Added:
- February 4, 2021
- Manufacturer:
- FORD
SummarySome 2020 Ford and Lincoln vehicles may exhibit the vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way mobile app. Customers may report that the vehicle location that is displayed is the Ford manufacturing facility were the vehicle was assembled, yet all other features work as intended. This may be due to the vehicle location not updating since assembly. If all other Ford Pass/Lincoln Way features work correctly except for the vehicle location, open the customer connectivity settings on the SYNC display and verify that the location setting is enabled. If the setting is currently enabled, disable and then re-enable the feature. If the vehicle location is still displayed incorrectly in the app, follow Workshop Manual section 415-00 for further diagnosis.
Associated Products (20)2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln NavigatorAssociated Documents - December 21, 2020•Document ID: 10184653Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; POWER TRAIN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49416
- Date Added:
- January 4, 2021
- Manufacturer:
- FORD
SummarySome 2020-2021 F-Super Duty vehicles equipped with a 6.2L or 7.3L gas engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0339 stored in the powertrain control module (PCM) or the vehicle may exhibit a runs rough concern with no DTCs. This may be due to a concern with contamination on the crankshaft position (CKP) sensor. If pinpoint test JD in the Powertrain Control/Emissions Diagnosis (PC/ED) Manual leads to CKP sensor replacement, inspect the sensor for contamination and document the results in the warranty claim. Use causal part 6C315 and utilize labor operation 12650D57D in the Service Labor Time Standards (SLTS) Manual.
Associated Products (8)Associated Documents - December 4, 2020•Document ID: 10184638Service Bulletin/Repair InstructionsPOWER TRAIN; EQUIPMENT
- Mfr Comm. #:
- TSB 20-2375
- Date Added:
- January 5, 2021
- Manufacturer:
- FORD
SummarySome 2020 F-Super Duty vehicles equipped with a 10R140 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift with or without an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTCs) P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6, P07F7, P0751, P0756, P0761, P0766, P0771, P2707, P2700, P2701, P2702, P2703, P2704 and/or P2705 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to sticking valves in the main control valve body. Most vehicles will improve and no longer exhibit the condition after the first 8,000 km (5,000 mi) of driving. To correct the condition, follow the Service Procedure steps to perform the transmission accelerated main control break in routine for the appropriate clutch(es) and/or replace the main control valve body.
Associated Products (4)Associated Documents - November 26, 2020•Document ID: 10183422Service Bulletin/Repair InstructionsEQUIPMENT; POWER TRAIN
- Mfr Comm. #:
- TSB 20-2408
- Date Added:
- December 5, 2020
- Manufacturer:
- FORD
SummarySome 2020 F-Super Duty vehicles equipped with a 10R140 transmission built on or before 7-Nov-2020 may exhibit a ticking or scraping noise coming from the bellhousing. The noise may or may not go away while in PARK and/or NEUTRAL. This may be due to the torque converter studs contacting the flexplate inspection cover and/or internal torque converter damper spring contact. To correct the condition, inspect and adjust the flexplate inspection cover (gas engine only) and/or replace the torque converter (gas or diesel engine).
Associated Products (4)Associated Documents - November 10, 2020•Document ID: 10183419Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT
- Mfr Comm. #:
- TSB 20-2393
- Date Added:
- December 5, 2020
- Manufacturer:
- FORD
SummarySome 2020 F-Super Duty vehicles equipped with a 10R140 automatic transmission and built on or before 21-Sep-2020 may exhibit a lack of power with an illuminated malfunction indicator lamp (MIL) and/or wrench lamp with diagnostic trouble codes (DTCs) P0715, P0716, P0717 and or P07C0 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the turbine shaft speed (TSS) sensor. To correct the condition, follow the Service Procedure to replace the TSS sensor.
Associated Products (4)Associated Documents - November 6, 2020•Document ID: 10183405Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR
- Mfr Comm. #:
- 20B39
- Date Added:
- December 5, 2020
- Manufacturer:
- FORD
SummaryCertain 2020 Model Year Multiple Vehicle Lines Front View and Center High Mount Stop Lamp Camera Improper Function In some of the affected vehicles, insufficient electrical conductivity within the Printed Circuit Board (PCB) internal to the camera may lead to intermittent front view or Center High Mount Stop Lamp (CHMSL) camera operation. This could result in a blank or distorted image from the front of the vehicle or of the truck bed Dealers are to replace the front view camera or the CHMSL camera following the dealer bulletin technical information. This service must be performed on all affected vehicles at no charge to the vehicle owner.
Associated Products (9)Associated Documents - November 4, 2020•Document ID: 10183406Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE; FUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 20B41
- Date Added:
- December 5, 2020
- Manufacturer:
- FORD
SummaryCertain 2020 Model Year Super Duty and 2021 Model Year Medium Duty Vehicles Equipped with a 6.7L Engine Left Hand Side High Pressure Fuel Rail Replacement. In some of the affected vehicles, the vehicle may have been built with a high pressure fuel rail where the internal fuel orifice may become dislodged. If the fuel orifice becomes dislodged, it can travel down and damage the pressure control valve pintle resulting in a Diagnostic Trouble Code (DTC) P0088. Before demonstrating or delivering any new in-stock vehicles involved in this program, dealers are to replace the left hand side high pressure fuel rail using the technical instructions, even if DTC P0088 is not present. This service must be performed on all affected vehicles at no charge to the vehicle owner.
Associated Products (6)Associated Documents - October 30, 2020•Document ID: 10181940Service Bulletin/Repair InstructionsPOWER TRAIN; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
- Mfr Comm. #:
- TSB 20-2380
- Date Added:
- November 5, 2020
- Manufacturer:
- FORD
SummarySome 2020 F-Super Duty vehicles equipped with the 6.2L or 7.3L engine built on or before 05-Jun-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0132, P0135, P0138, P0141, P0152, P0155, P0158 and/or P0161 stored in the powertrain control module (PCM). This may be due to water intrusion into heated oxygen sensor (HO2S) connectors C141, C142, C1571 and/or C1572 on the transmission harness where it connects to the engine exhaust sensors. To correct the condition, follow the Service Procedure steps to replace the transmission harness and the affected heated oxygen sensors (HO2S) and/or the catalyst monitor sensor.
Associated Products (6)Associated Documents - October 29, 2020•Document ID: 10181931Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- SSM 49292
- Date Added:
- November 4, 2020
- Manufacturer:
- FORD
SummarySome 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a TCU software update and/or replacement. To correct this condition, start a new session with the latest version of the appropriate diagnostic scan tool and perform a PMI on the TCU. If issues persist, open a hotline assistance request and include the IDS version (if applicable) used to perform the PMI and the Authorization Status PID value in the TCU datalogger. For claiming use causal part 14H092 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (49)2020 Ford Edge2020 Ford Expedition2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator2019 Ford Edge2019 Ford Escape2019 Ford Expedition+ 29 moreAssociated Documents - October 27, 2020•Document ID: 10181936Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; EQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49286
- Date Added:
- November 4, 2020
- Manufacturer:
- FORD
SummarySome 2020 F-Super Duty vehicles equipped with an aftermarket bed may exhibit inoperative trailer lights on one or both sides of trailer after performing the FDRS Turn Signal Lamp Configuration application on the vehicle. Version 12 of this application is now available on the FDRS to address this trailer lighting condition. Make sure to download version 12 or later of the FDRS Turn Signal Lamp Configuration and follow the on screen prompts to configure the aftermarket bed. Verify the trailer lighting is operating correctly once complete. If the Turn Signal Lamp Configuration application was previously run on the vehicle, make sure to run the BCM Reset option before re-running the application.
Associated Products (6)Associated Documents - October 26, 2020•Document ID: 10181913Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 49284
- Date Added:
- November 4, 2020
- Manufacturer:
- FORD
SummarySome 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code. If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Associated Products (71)2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ+ 51 moreAssociated Documents - October 26, 2020•Document ID: 10181912Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SSM 49283
- Date Added:
- November 4, 2020
- Manufacturer:
- LINCOLN
SummarySome 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect feature in the application due to being a fleet vehicle. Replacing the TCU will not resolve this condition. Engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Associated Products (19)2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln NavigatorAssociated Documents - October 20, 2020•Document ID: 10181924Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 20-2363
- Date Added:
- November 5, 2020
- Manufacturer:
- FORD
SummarySome 2019 MKZ, 2019-2020 EcoSport/Mustang/Continental/Fusion/F-150/Transit Connect/Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
Associated Products (37)2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford F-6502020 Ford F-7502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln Nautilus+ 17 moreAssociated Documents - October 14, 2020•Document ID: 10181923Service Bulletin/Repair InstructionsEQUIPMENT; LATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- TSB 20-2359
- Date Added:
- November 5, 2020
- Manufacturer:
- FORD
SummarySome 2020 F-150/F-Super Duty vehicles built on 18-May-2020 and through 30-Jun-2020 may exhibit a concern where the right rear door lock is inoperative but the manual lock rod works. This may be due to stack up tolerances of the handle, cable and latch. To correct the condition, follow the Service Procedure to remove the cable barrel sleeve.
Associated Products (7)Associated Documents